Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get address book from previous version?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by david

more options

For reasons that will likely never be known Thunderbird stopped yesterday. Clicking on the icon showed the spinning icon for a second or two and then ended without the application starting. It had been running flawlessly for several years.

I checked with task manager, nothing from Thunderbird. I restarted. Same problem.

So, I found and installed the beta version which is working fine but I've lost my address book and message filters.

I can re-create the filters easily, but would prefer not to have to re-create the addresses. Is there a way to find the old address book(s) and use them?

Thanks -dmd-

For reasons that will likely never be known Thunderbird stopped yesterday. Clicking on the icon showed the spinning icon for a second or two and then ended without the application starting. It had been running flawlessly for several years. I checked with task manager, nothing from Thunderbird. I restarted. Same problem. So, I found and installed the beta version which is working fine but I've lost my address book and message filters. I can re-create the filters easily, but would prefer not to have to re-create the addresses. Is there a way to find the old address book(s) and use them? Thanks -dmd-

Chosen solution

My suggestion: You are using the test version, not the production release. For regular use, I recommend the production version. I suggest uninstalling the beta and installing the production version of 102. Then, when starting it, click the Home tab and then notice the IMPORT button that lets you import your old profile. Unless the profile itself became corrupted, it should import your accounts, messages, addressbook and filters.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

My suggestion: You are using the test version, not the production release. For regular use, I recommend the production version. I suggest uninstalling the beta and installing the production version of 102. Then, when starting it, click the Home tab and then notice the IMPORT button that lets you import your old profile. Unless the profile itself became corrupted, it should import your accounts, messages, addressbook and filters.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.