All Products Support Forum

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer.

When I go through the EXPORT BOOKMARKS TO HTML process the html document created contains ALL 18 FOLDERS even though at the time of creating the document, at the bottom of the export menu page in the "NAME" slot it showed just the name of the folder I wanted to export.

As far as I know there is no way to edit the html document to delete the unwanted folders. If there is, please share the information.

Thank you for your assistance.

Why again? After I reboot my pc and re-install firefox, I re-install back the Google Translate (GT) extension, it's not working like las time anymore.

It used to be I just press translate the entire website will auto translate..now after i reboot my pc and re-download latest Firefox, ur GT extension turned into shit. I add-on this extension 'To Google Translate by Juan Escobar' ...i use on the Chrome, no problem, I can translate the entire website. but I added back the same extension 'To Google Translate by Juan Escobar' in your Firefox it's different! WHY IS THAT? Pls view attachment. It used to be the same with firefox...what happened after the re-download to the latest version Firefox after rebooting my pc?

OS VERSION: WINDOWS 10, 64-bit CURRENT FIREFOX VERSION : 70.0.1 (64-bit)

Thanks,

Ally

A web page for an insurance company I deal with has switched to just text and hyperlinks. I need to view it as a webpage. How do I switch back?

It may have switched due to a slow connection, but I need to see it as a webpage.

Now the page and any links I follow only open as text and links. No other webpage does this.

I can't find any way to switch it back.

Thanks for your help.

Hey There!

I have set photos.google.com to automatically open in a tab container called "Google."

Now I would like remove this automatic function, as i might be opening that website in different container tab, since i have a mutipule google accounts spread across different google accounts.

Is there a way to remove or unlearn the "Always Open This Tab in a Container" for a specific domain?

As far as I can tell you can only change the container the automatically opens, but you can't just unlearn it.

Any suggestions?

Maybe add a unlearn option to the menu in the attached picture?

For some reason I cant get my touch keyboard to come up when I select a text box. it works fine on chrome and Edge but not Firefox. any idea how to get it working?

for details I am on a windows 10 device

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What might the issue be?

This is less of a question than it is negative feedback.

The new print experience allows me to enter a page scale, but it removed the previous ability to pick a page scale from a drop-down. It also closes as soon as the print is compete, retaining the manually entered scale.

Here's my old process: Load the page that needs 70% scale. Set the scale from drop-down. Print. Return the scale to 100% from drop-down. Close. The next page does not require any special attention, it will print from a single button push.

New process: Load the page that needs 70% scale. Open "more settings." Remove hands from mouse to type in 70. Print. Next page now requires undoing the first. Open page that needs 100% scale, open "more settings", remove hands from mouse to type in 100. Print.

The old process took 3 extra clicks. The new process takes 6 extra clicks plus moving hands to the keyboard. Talk about a "first world problem!" Nevertheless, there was no need to take something that was working well and make it less functional.

When printing PDF document from web site using Firefox part of the left text is cut off. I have tried "Fit to Page" and shrink to 90% and still have issue. I can print this web document with Edge with no problem. This problem just started in the last several days. I am using Win 10 professional on a Del Opti-Plex 5080.

Firefox colour addon removed the whole existing theme, replaced everything with it's default selections.

I use a custom theme, I just want to change the text colours on the menu bar, tab bar and bookmark bar. But the color addon destroyed the whole theme when I made any single change. I had disable and enable the theme to restore it. How do I import the theme to color addon so I can edit it?

I had so many problems with it, I went through downloading different "session save" add-ons, I know what solution you guys will give me, I've done most of the posts' instructions, this is more of a complaint post.

When Windows boots up and you had Firefox open before you shut down last time, it will open anew, automatically, with your previous session, but it's on the end of the list of things that launch on startup.

Forgetting you had it on and clicking the browser again, will open a new session with the home screen instead of the previous session, then when actual session Firefox launches it's a 50/50 whether it will be in home screen as well, or actually in your previous session. Now here is the fun part. If you close the new window with just the home tab, that will now become the latest session, so your previous one will be deleted.

How to get around that? Move your home tab into your session instead of closing the window, it works 100% of the time... But can we, not start a new session if you close the home screen, or if you close just 1 tab it doesn't count as a different session. I dunno, just throwing ideas out there.

Hope this reaches those with the same issue, or people in positions to fix the issue, if anyone wants to use session saving add-ons, I took fancy to Tab Session Manager and Easy Session Manager, though not perfect, I don't advise for over 150 tabs.

I'll try to be as active on this thread as I can be, thanks for reading through! :>

I loaded Firefox onto a new Win10 laptop yesterday and made it the default browser (against the "recommended" Edge). Today some websites are loading very slowly (e.g. PCMag home page takes 30 seconds to load). Some https sites load normally and others are slow. I refreshed Firefox, did not fix it. Is there something I can do?

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

Hi, After Firefox offered to repair my session because it advised it was working too slow, I have lost all my favourites, passwords, toolbar, history... how can I restore everything ?

Thank you,

"When a server requests your personal certificate" my preference is set to "Ask you every time" but Firefox is remembering the certificate I used last time for a site and does not allow me to select a different certificate. How can I change this please? My Firefox browser version is 84.0.2 (64 bit). Thanks

Hello, im a web developer and have come accross a problem which only occurs in the firefox browser.

When i design a website, i use the www version of it always, and have redircts for all other instances, eg; mydomain.co.uk > https://www.mydomain.co.uk http://www.mydomain.co.uk > https://www.mydomain.co.uk https://mydomain.co.uk > https://www.mydomain.co.uk

So they all end up at the secure www version of the website. This is done in the .htaccess file and works great in Chrome, Edge, Explorer etc just not firefox.

In firefox i get the error

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to boothandco.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the web site, and there is nothing you can do to resolve it. You can notify the web site’s administrator about the problem.

Ignoring it then procceeds to the full https://www. but that warning screen will be enough to put potential visitors off no doubt.

Is there an "easy fix" for this or is the only way to solve the problem to use up more SAN's and double up on www and non-www versions of each website?

Any help is greatly appreciated.

Thanks Chris

I set my primary password yesterday since I was leaving my laptop with a service person. Today, Firefox tells me the password is incorrect. I am entirely confident I know what I intended the password to be, and it seems wholly unrealistic that I made the same typo twice in one entry, yet I've trial and errored almost every possible typo I can think would cause this. I am really not sure what to do now, all my accounts are locked behind a password that is not the one I set less than 24 hours ago. What can I do?

I use Firefox on 3 devices: - a PC at home (Win 10, FF standard instalation), - an Android phone (Xiaomi Mi 9T) - a PC at work (Win7) with the Firefox portable version.

I have the latest, stable, up-to-date versions of Firefox on all my devices.

The problem is when I save a bookmark on one of the computers at work or at home, and then the devices synchronize. Bookmarks between computers do not remember their position in the bookmark folders and are saved in the main folder.

I have already performed all the steps based on the instructions in this article, but the problem persists. ([https://support.mozilla.org/en-US/que.../1270667])

Hi Guys 'n Gals, As of today, I am unable to log into the Australian Tax office Business Portal or Business Services (BETA) through MyGov using Firefox browser. I can log in through Edge, no problem to both. I've cleared histories, cache etc on Firefox, and it is up to date. I've logged out, and logged back in. When I attempt to enter the email address to log on to ATO using Firefox, I can type the address as far as ".com". The moment I type ".", I lose the entire address, except for the ".". I don't get to the "com.au" part at all. I've contacted the ATO, they have no updates at all regarding issues with Firefox. We are getting close to Plan C (Sledge Hammer LOL). Any and all help gratefully accepted, I do not like edge....... Thank you Trina