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  • Archived

New login saved on Android not synced to desktop

Hi, I saved a new login on Firefox Android, but this did not sync to the desktop version. I tried syncing manually on both devices (which kind of defeats the point) and … (read more)

Hi,

I saved a new login on Firefox Android, but this did not sync to the desktop version. I tried syncing manually on both devices (which kind of defeats the point) and still no avail. The option to sync logins is activated on both devices, so I don't know what the problem is. I have tested this twice (two passwords saved on Android) and on both occasions they didn't sync to the desktop.

I also tested the process the other way around by saving a new login on the desktop and that synced to Android just fine!

Please help.

Asked by denise271 2 years ago

Last reply by denise271 2 years ago

  • Archived

Change language of Firefox Accounts emails

When I receive an email from Firefox Accounts (for example when I sign in on a new device), the email is in French instead of English. All other menus and webpages from M… (read more)

When I receive an email from Firefox Accounts (for example when I sign in on a new device), the email is in French instead of English. All other menus and webpages from Mozilla are correctly in English. It's only Accounts emails that have this problem.

There is no language option on the settings page at accounts.firefox.com. My language is set to English on every browser I'm signed in on, and my IP is in an English-speaking region. My email client and devices are set to English as well.

My guess is that a Firefox Accounts setting was changed to French many years ago, and at some point that setting was removed, leaving it stuck in French. Anyone know a way around this?

Asked by sarbs 2 years ago

Last reply by sarbs 2 years ago

  • Archived

command + F not working

Command + F has suddenly stopped working. Other command functions (e.g., command + L) continue to work as expected, including cut/copy/paste. But command + F simply does … (read more)

Command + F has suddenly stopped working. Other command functions (e.g., command + L) continue to work as expected, including cut/copy/paste. But command + F simply does not work (going to the menu and selecting the manually selecting the magnifying glass also still works, so it’s not something systemic with the search window, i wouldn’t think).

I posted a message on the App Store indicating the situation, and received a reply from the dev asking me to post my “report” here - not sure if this qualifies, though.

Asked by jjphoto 2 years ago

Last reply by mobiteddy 2 years ago

  • Solved
  • Archived

crashed pc

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.… (read more)

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Asked by ginnynewton 2 years ago

Answered by ginnynewton 2 years ago

  • Archived

Desperately Need Help: How to stop Firefox from editing PDF files?

Greetings everyone, I've been using Firefox as my PDF ebook reader on my Windows 10 PC because it Firefox wasn't able to make changes to PDF files. However, it seems tha… (read more)

Greetings everyone,

I've been using Firefox as my PDF ebook reader on my Windows 10 PC because it Firefox wasn't able to make changes to PDF files. However, it seems that Firefox is now capable of editing PDF files and this has me incredibly worried... :'(

How can I make it so that Firefox isn't able to make changes to PDF ebook files I open?

Thank you for any help!

Asked by Helpless_Quest 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox 106.0.5 crashes at launch on Windows 11

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of Expl… (read more)

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of ExplorerPatcher and Firefox works fine in safe mode. I tried disabling all the add-ons, themes and extensions in while in safe mode and then launch Firefox, but it didn't work. The developer made the issues and discussion sections read only on the project's GitHub page, so I'm unable to contact them. Here are the logs about the most recent crashes:

Asked by Savan Weylyn 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Open link in another app disable popup Firefox Nightly for Android

Currently using Firefox Nightly version 111.0a1 for Android now when trying to open a link in another app it always shows a popup to confirm. This was not present in pre… (read more)

Currently using Firefox Nightly version 111.0a1 for Android now when trying to open a link in another app it always shows a popup to confirm.

This was not present in previous releases and I don't know if there is a way to prevent this popup as it makes it uncomfortable. Is there an option I may be missing to disable this feature? If not, could an option like this be introduced?

Thanks and regards

Asked by chetitos 2 years ago

Answered by chetitos 2 years ago

  • Archived

sync instructions shown on (firefox windows 11) how to sync my android devices are totally wrong

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 1… (read more)

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 12 Phone's Firefox 110.1.0, and other pcs. A window popped up giving instructions how to sync my phone, as follow:

      • Sync Firefox on you phone or tablet. 1) open Firefox on your Mobile Device. 2) Go to the menu (<ios>&<android>menu examples shown) and tap sync and save data. 3. Tap ready to scan and hold your phone over this code.***

I'm 73, have used Firefox since first release in 2004. In all these years I have never seen SYNC in the instructions to "sync and save and to point the phone at a barcode-thingy" or at least not in this world. The instructions made it seem like SYNC was right there to see, but I had to dig thru layes of options to finally find it. You can blaim it on my 73 yr old brain, I guess, but nothing like these instructions exist in Windows or Android firfox. What in the world are your programmers smokin' these days. I would just as soon open up Edge or Chrome and did up the passwords I need to log into my banking and creditcard accounts...heck, it seems like MAYBE I should just dump Firefox after almost 20 years and just use those other browsers. At least there instructions are much simpler that this ol' man can follow. Please have someone review your published helps info on your webpages, and help those Sr. citizens like me to more easily find what we need without calling up grandsons or granddaughters for help (their parents are worse than I am at most techy stuff!) Chalmers

Asked by Chalmers H. Davis, Jr. 2 years ago

Last reply by Riverfreddy 1 year ago

  • Archived

Unlock Firefox for autofill to work

Hi, I have a Samsung Galaxy S10E phone. Firefox used to (with my permission) autofill all previously saved id/passwords in all apps. Now I receive a message stating 'unl… (read more)

Hi, I have a Samsung Galaxy S10E phone. Firefox used to (with my permission) autofill all previously saved id/passwords in all apps. Now I receive a message stating 'unlock Firefox'. My phone itself does not have an password and I don't want it to. Please advise, thank you.

Asked by kaweavermft 2 years ago

Last reply by Susan Beecher 1 year ago

  • Archived

'Add Shortcut' no longer in Firefox Focus menu

In Firefox Focus for Android Version 110.1.0 Build#370591223 the option 'Add Shortcut' does not appear in the menu anymore. It was there prior to the update yesterday. I… (read more)

In Firefox Focus for Android Version 110.1.0 Build#370591223 the option 'Add Shortcut' does not appear in the menu anymore. It was there prior to the update yesterday. I still have several shortcuts listed on the home page when Focus opens which I cannot remove, but that's a different issue.

Has this feature been removed from Firefox Focus for Android?

Asked by hikw-qedxw 2 years ago

Last reply by Kailasa108 1 year ago

  • Archived

Any way to disable "Bing search" in Firefox Android?

Can't find anything about it, just presumably on browser Firefox. When I accidentally tap "Bing search", it opens up Microsoft Edge, which I don't even have. Deleting Bin… (read more)

Can't find anything about it, just presumably on browser Firefox. When I accidentally tap "Bing search", it opens up Microsoft Edge, which I don't even have. Deleting Bing as a search engine does nothing. So yeah, please help?

Asked by WannurSyafiqah74 2 years ago

Last reply by WannurSyafiqah74 1 year ago

  • Archived

Difficulty signing in to sites using Firefox on Android

In the past few weeks i cannot sign in to my accounts with different vendors like Amazon. A pop up window appears when I click on "Sign In" and the window states, and I q… (read more)

In the past few weeks i cannot sign in to my accounts with different vendors like Amazon. A pop up window appears when I click on "Sign In" and the window states, and I quote: "Open in another app

                                                                                                         Would you like to leave Firefox to view this content?"
                                                                                                          Cancel                     Open 

If I click on Cancel it will let me enter the email or phone number in the site pop up box. But, once entered and pressing the continue box, which would normally take you to the password box, it brings up the same window as above. Then it does not matter whether i click on Cancel or Open, it will not give me a password box and will not take me to the site. It presents a page that states We're sorry, The web address you entered is not a functioning page on our site. So, I cannot call any Firefox Tech person and get this straightened out. Also today, the website icons I have saved to my home page were greyed out today. I went to Verizon and they determined it was an issue with Firefox since that is how I accessed those sites and used that search engine to save them to the home screen. I decided to reload those one at a time and then erase the greyed out icons. When I got the 3rd one done the other 29 became live again. Not sure what is at issue here but i do need assistance. Please help. Paul Phipps

Asked by pphipps77 2 years ago

Last reply by Ken_O 1 year ago

  • Archived

Update now all tabs gone - NO restore previous session option anywhere!

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are … (read more)

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

Asked by george198 2 years ago

Last reply by tjwgray 1 year ago

  • Archived

Undo Close All Tabs

Hello, This morning, I have accidentally close all my tabs (60+ tabs, which were open for more than 5+ years), while I wanted to reopen a recently closed tab. I suppose … (read more)

Hello,

This morning, I have accidentally close all my tabs (60+ tabs, which were open for more than 5+ years), while I wanted to reopen a recently closed tab. I suppose that this mistake was due to the sensitivity of the touch screen, since both option are next to each other in the menu.

I see multiple problems here: - There was no dialog asking me if I wanted to close all my tabs. While on Desktop this dialog exists. So for a long time I had no clue what just happened. - As I remember, Firefox did not gave me the opportunity to undo my action.

Now, the question is: How can I reopen all my closed tabs ? The menu "Recently closed tabs" have only 10 items, and those do not belong to the 60+ tabs that have been closed.

Is there a way to reopen all the tabs that I accidentally closed (I do not use Firefox Sync) ?

Thanks in advance

Asked by danmcgoo 2 years ago

Last reply by danmcgoo 1 year ago

  • Archived

encountered performance issue susing Firefox Focus for Android

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasiona… (read more)

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasional misalignment of elements. Are there any specific steps or configurations that can be implemented to enhance the browsing experience on this website? Your insights would be greatly appreciated. Thank you!

Asked by Babar Azam 2 years ago

Last reply by Paul 1 year ago

  • Archived

How can I make Firefox Android to always select the whole URL when I tap the URL bar

I use Firefox Android (newest version) on my OnePlus 8 Pro (Android updated to the newest version). Usually when I browse the net, I tap the URL bar whenever I wanna hea… (read more)

I use Firefox Android (newest version) on my OnePlus 8 Pro (Android updated to the newest version).

Usually when I browse the net, I tap the URL bar whenever I wanna head to another website on another domain (for example from google.com to youtube.com). I don't like to close the tab and open a new one as that's slower. I could tap the URL bar and immediately typ the new URL on my touch keyboard as the current URL would be already selected so typing the first characters of the domain name (for example 'you' for youtube.com) would replace the whole URL and autofill would then suggest the full URL so I could press Enter on my keyboard afterwards.

Some behaviour changed some versions ago. Now I can do that most of the time but *sometimes* tapping the URL bar does not select the whole URL. Instead, autofill will suggest a sub URL of the page I'm currently on and typing on my keyboard will only replace the additional part of the URL autofill suggests. If I wanna leave the website and go to a completely new one, I will have to manually delete the whole URL and start typing afterwards.

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Look at the two images I've uploaded: Image "A" directly shows how it looks after I've tapped on the URL bar: I'm on URL "https://ytforum.de/f" which is a German board about youtube. Autofill suggests I could browse to "https://ytforum.de/f/unread-thread-list", which is their URL to display all unread topics of the board. As you can see, there's two different colors for the highlight of the selection. The left part which is the URL I'm currently on is highlighted with a grey color (red 1) while the new part suggested from autofill ("unread-thread-list", blue 2) is highlighted with a purle-ish color.

When I type "youtube" on my keyboard, I would now expect the whole URL to be replaced with youtube and autofill to suggest youtube.com, which is how it worked some versions ago. However, the first letter ("y") will cause the purple selection (blue 2) to be deleted while the letters afterwards ("outube") will be added to the already existing URL I'm currently on (red 1).

The result can be seen in image "B": the URL after typing "youtube" is now "https://ytforum.de/f/outube" which is not what I would ever expect and also it's not the site I want to go to. Please pay attentio to the "y" of "youtube" not being in the URL as this key acted like a delete press, only deleting the suggestion.

How can I make the URL bar to consistently ALWAYS select the whole URL on firefox android?

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I also want to point out that this bug apparently only occures when you're on a sub path of a URL. For example this behaviour does NOT occur when I am only on "https://ytforum.de". It only occurs when I am on "https://ytforum.de/f" and it also only occurs on other sites when I'mn NOT on the top level of the domain. I also don't wish to turn off autofill completely. It's a very useful tool I use all the time to navigate to pages faster, I don't wanna miss it.

Please let me know if you need more information.

Asked by stroh 2 years ago

Last reply by stroh 1 year ago