All Products Support Forum

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

There is a context menu entry that enables message fetching for individual folders and an about:config setting for doing it for all folders. There is some speculation in a different question that this is necessary to avoid overloading servers.

Is this true and still appropriate? How can I as a user tell what I can set this to?

From a UX point of view it would definitely be better to just check all folders for new mail.

Been using TB for ages - love it - however it has recently stopped receiving emails - what is the cure? Reinstall? New update?

About your message below regarding 'Email me when someone answers the thread' - if the problem is that I am NOT receiving emails? Send a text?

Hi, Up to previous version (TB 101), I could send emails to any group from my MacOSX contact list which appeared in send field and I used this all the time to select mailing lists. Now the send to a group fills automatically like before, but sending fails with message "groupname <grouname> is not a valid address" Maybe, if it cannot be fixed soon, and the new address book does not feature MacOSX group sending I wsih to get back to previous version of TB where it worked fine. I attach screen captures, my version of TB is in french language Thank you

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

I cannot find anything definitive on this. Is it possible to get Firefox for iOS to auto fill credit card information on my iPhone? I find some articles, but they always reference back to a computer, or don't answer the question. I love firefox, but I need cc autofill like Chrome, Egde, and Safari have. Any help would be greatly appreciated!

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

I was told to reboot my system to complete a Thunderbird update.

After the system came up, my main email account wouldn't display. It was there when I went into account setting but wouldn't show. After closing an opening Tbird several times it showed up. now none pf my filters are running. In some cases it says the folder doesn't exist when it does! Most of the rules are missing actions!

What's up guys???

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing important data? HELP!

I am trying to enable the debug log for firefox on iOS however in Firefox -> settings there is no option for this. I only see general, privacy, help and about settings. I am using iOS 15 and Firefox Daylight 100.1.

I recently installed Ubuntu 22.04 and now the address book crashes when I attempt to use it to create an email; thunderbird freezes and give me the window stating 'not responding' and if want to force quit or wait. I end up having to force quit. But I use my address book's saved lists for a number of emails, and now this is not working. How can I fix it? I would need detailed steps, as I am not anything but a general user. Thanks.

I cannot send emails from Thunderbird. I am using MS Windows 10 and my ISP is comcast.net. My email provider uses MS’s Outlook servers. For years I had no trouble using Thunderbird. Even after my email provider switched to using Microsoft’s Outlook servers. But when I subscribed to Microsoft’s Office365 and accidentally opened its Outlook module/application I was no longer able to send out emails. I could of course receive and send emails when I logged into the web version of Outlook, but while I could still receive emails I could no longer send them via Thunderbird. When I installed the latest version of Thunderbird (78.14.0 (32-bit)) I was no longer able to even receive emails. However, when I set up a “new” account (and used the email provider given password, which works at the web version of Outlook) and switched from POP3 to IMAP I was able to receive emails again, but I am still unable to send emails. I have tried numerous settings for my Outgoing Server (SMTP). None have worked. So my questions are: 1. What are the appropriate SMTP settings? I’ve tried so many, so I’m not providing the current ones. I’d like to start with a clean slate! 2. Are there any settings elsewhere that I need to tweak? 3. Why can’t I see (and alter if necessary) my password in my settings? (I assume they are still the appropriate ones that I inserted when I set up my account again.) However, even when I manually insert them after an error message and a form asking for my password they do not work. I’ve tried it with my antivirus and firewall protections (Webroot & Windows) turned off. SC