All Products Support Forum

With just 2 email addresses that I have been using for years, I suddenly get this Undeliverable message when attempting to send emails using Thunderbird:

"The mail client submitted this message with bare line feeds, which cannot be sent via SMTP protocol DATA command and receiving system does not support BDAT"

I can receive emails from the 2 addresses fine, I just can't send to them through Thunderbird. When I sign in to Hotmail Outlook Live I can send and receive to these addresses with no problem.

I'm stumped! Any ideas? Can I reset Thunderbird?

Thanks

Hi, Up to previous version (TB 101), I could send emails to any group from my MacOSX contact list which appeared in send field and I used this all the time to select mailing lists. Now the send to a group fills automatically like before, but sending fails with message "groupname <grouname> is not a valid address" Maybe, if it cannot be fixed soon, and the new address book does not feature MacOSX group sending I wsih to get back to previous version of TB where it worked fine. I attach screen captures, my version of TB is in french language Thank you

Firefox Can’t Open This Page https://varian.lightning.force.com/lightning/r/BigMachines__Quote__c/a358a0000033Y1XAAU/edit?inContextOfRef=1.eyJ0eXBlIjoic3RhbmRhcmRfX3JlY29yZFBhZ2UiLCJhdHRyaWJ1dGVzIjp7InJlY29yZElkIjoiYTM1OGEwMDAwMDMzWTFYQUFVIiwiYWN0aW9uTmFtZSI6InZpZXciLCJvYmplY3RBcGlOYW1lIjoiQmlnTWFjaGluZXNfX1F1b3RlX19jIn0sInN0YXRlIjp7fX0%3D&count=1

Hi everyone, I am far from a proficient T-bird user so stick with me... My C. drive has a massive amount of space being used by T-bird, over 67Gb. My account is the only one on this machine and it is hosted with Inmotion Hosting. I've confirmed with them that they see me as an IMAP account and my settings are IMAP also locally. I did find under settings in Sync and storage a setting for 'Keep messages in all folders for this account on this computer'. The check mark is checked so it will be keeping all messages. Under Advanced (to choose which folders are 'kept' locally, there are options for all of my folders, some are back to 2014. My question is if I uncheck this box so that the files are not kept locally, will it for some reason expunge the files from the servers within Inmotion? My hesitation is due to talking to them about 14 months ago and I was given erroneous info on POP vs IMAP and subsequently some emails being lost on a corrupt PC. I'm a bit gun shy to execute the unchecking and then the delete of the huge local file.

File path is:: C:\Users\Practice Manager\AppData\Roaming\Thunderbird\Profiles\kn769u8t.default-release\ImapMail\secure251.inmotionhosting.com

The secure251.inmotionhosting.com is the big pig with 65.4Gb.

Any insights and help would be greatly appreciated.

I recently installed Ubuntu 22.04 and now the address book crashes when I attempt to use it to create an email; thunderbird freezes and give me the window stating 'not responding' and if want to force quit or wait. I end up having to force quit. But I use my address book's saved lists for a number of emails, and now this is not working. How can I fix it? I would need detailed steps, as I am not anything but a general user. Thanks.

I use Thunderbird since years. Non problem, I'm very happy with it. Two days ago I upgraded my PC to Windows 11, and when I send some emails from one of my three accounts, while copying it in the relevant folder, the shown windows is cut on the right, as per my attached snapshot. Small defect indeed, but... :-)

Google search hangs until I clear cookies which fixes it, then hangs again soon after. I've tried clearing cache as well. I've also gone through my extensions and gotten rid of anything that could cause issues. I disabled duckduckgo (see attached pic of my current extensions). I'm also updated to the latest version (see pic). It's also happening on my desktop and my laptop pc's. I do IT work and computer repair professionally and I'm out of things to try here! Can you help me with this issue?

My wife's C; drive is nearly full, and part of the problem is the TB Roaming folder under AppData under Users. On my PC this folder is 16MB, but on my wife's is over 35GB!

How can I reduce the size of this folder?

thanks,

My installation was updated as of 11/17 to ver 102.5 but the update message completed on 11/19 since I have automatic background installation set for my option.

I currently am not able to download any messages from my provider to the any of the 3 inboxes set up under the installation. The get messages button does not do anything. My provider has a POP server and I am unable to send any mail outbound either; the message is that the SMTP server is unavailable or not accepting connections at this time.

Tech Support from the provider denies any server problems and in fact, in using a web browser connection to the mail server, all the incoming mail is visible and can be accessed.

Any ideas on what fixes I can make to restore the ability to see current mail in TBird??

I am unable to send messages from Thunderbird This is the error message I receive

Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.telstra.com using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider.

I am not tech savvy so dont know what to do to fix it

I have a local app on my machine hosted on port 80 using a non-encrypted HTTP connection. Tonight I upgraded my Firefox browser to version 108 and I cannot for the life of me figure out how to allow this connection. Before the upgrade, it worked perfectly fine, after the upgrade it tells me it was unable to connect but in the address bar I see that it's trying to connect to HTTPS Even though the bookmark is HTTP. If I remove the s from the address bar, it still refuses to connect. The chromium-based browser on my computer will connect to this site without any trouble, as will the legacy browser. This seems to be a problem introduced in version 108 and I have no way around it. Has anybody else experienced this problem? I don't want to write a sloppy bug report so I'll probably just wait for someone important to have this problem and the next release will probably have it fixed, but it's pretty annoying having to open up my chromium based browser in order to access this one local URL.

I KEEP TRYING TO GO INTO MY E-MAIL AN IT WILL NOT LET ME. IT KEEPS COMING UP SAYING NOT RESPONDING. I AM NOT SURE WHAT TO DO. THE LAST DAY I WAS SENT ANYTHING WAS 11/25/2022. I KNOW THAT I NEED TO GO THOUGH MY E-MAILS TO GET RID OF A BUNCH OF THEM TO FREE UP SPACE. CAN YOU PLEASE LET ME KNOW WHAT TO DO. THANK YOU IN ADVANCE SHERRI LENZ PHONE [removed phone# from public] HOME OR [removed phone# from public] CELL

Hello, I'm teaching German as a foreign language - both f2f and online via Zoom. Up until recently I could call up the websites I would need for the online training, turn off the computer to save power and when I started it again the next day, all the tabs from the previous session would automatically reappear when I started Firefox. But now I cannot click the option "Open previous windows and tabs". I really don't want to completely delete this program and start from scrap because I'm scared I might lose all the bookmarks I collected for my job over the years. So could you please help me fix this problem without having to resort to drastic measures? Thank you so very much, kind regards, Silke Eckelmann

Hello

When I restart my PC (windows 10) and open Thunderbird it takes over an hour to start up. I get the 'Thunderbird is not responding error' all the time and it is very very slow. Even when it eventually starts up, it crashes every time I click on the screen for about a day before it gets back to normal. I have just been leaving Thunderbird open but I need to restart my PC every now and then.

I have no Antivirus apart from Windows Security and have added the entire contents of the Thundebird file within the :C drive (Local Disk) to the exclusions.

When I start my windows PC in safe mode with networking, Thunderbird starts up immediately and I have no issues, but I have no idea what is causing it to be so slow when in normal start up and how I can fix this issue?

I have been having these issues for a long time now and have tried everything I can think of.

Any help would be greatly appreciated, have used Thunderbird for years and it would like to stick with the platform!

Many Thanks,

MY INBOX HAS CHANGED IN ITS APPEARANCE WHERE AS THE SIZE OF THE SPACE FOR THE EMAILS ALLOWS ONLY FOUR EMAILS TO BE VIEWED ON THE WHOLE SCREEN. I USED TO SEE MAYBE TEN. ALSO THE TOP OF THE SCREEN HES BECOME VERY LARGE WHICH CUTS DOWN ON THE AMOUNT OF INFORMATION I RECEIVE. I HOPE I MADE MYSELF CLEAR. THANK YOU RON

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeError: window.SpeechRecognition is not a constructor