All Products Support Forum

Hello, Can anyone help with server issues? I'm able to sign in and open Thunderbird but i can not receive or send any emails. It states my server is the issue but i attempted everything i saw online in regards to turning on and off my proxy and firewalls as well as checking the port was 587 for outgoing but its still not working can someone assist me in fixing this.

Recently (I am not sure what update started this) I started noticing "chevrons" in one particular folder under my inbox. How do I turn this unfeature off and get all emails as a new entry instead of the "chevron" method of hiding replies. This is very annoying and we need a way to turn this BAD idea off!

Can't get to Google apps from google home page. Dots for Google apps not there. Only way they appear is to search for something. Otherwise you can't get to apps (no nine dots) or even sign in to google. Nosigh-in box either on first open of browser. Thanks for the help.

I've been upgraded to 115, like it or not, and now my list of viewed email titles will only shorten to 10 emails instead of the previous 4, which leaves very little room to view an opened email. IOW, the double arrow will only let me raise the bottom boundary to be below a list of 10 emails. How can I shorten it back to 4??

I created a Google Takeout file for my emails in my old gmail account which I am trying to import into my new gmail account, however the system does not allow me to split the files into smaller sections say 2-4GB which is what Thunderbird supports. I tried to submit for a 2-4GB split for the Google Takeout files and no luck...it always comes out in 2 files, one is a few MBs and the second file is over 40GB.

As I am trying to use ImportExport NG tool in the Local folders Mbox import, I get an error of Mbox All mail Including Spam and Trash-002.mbox larger than 4GB, skipping.

I've tried to find some online MBOX splitting tools, however no success as the file is too big and causing issues.

Any help with be much appreciated.

I am using Firefox for my emails and I can't now see some of the Unread Messages on my screen. My Firefox version seems to have changed and before it had a folder of Unread Messages and it still does but when I click on that word, it does not show the Unread Messages.. There are 8 messages there so how can I see them?

Hi, I'm using some typical browser extensions (lastpass, HTTPS Everywhere, Privacy Badger, etc.), but all of buttons stopped operating. When I click them, nothing happens, clicking just makes the icon be shaded like it's pressed. I tried updating the browser, signing out&in, removing, loading and enabling them again. Nothing works. Most frustrating is the lastpass extension, as I actually use it almost daily.

Also I assume that one can't contact mozilla directly about these bugs/issues, only this community chat?

I've had this for a few months now and it's driving me crazy.

I have blocked reddit.com, http://www.reddit.com, https://www.reddit.com, I delete the cookies, it keeps coming back. So I finally deleted every trace of Firefox off my computer, deleting the library files, everything. I download a brand new copy of Firefox, start it up and within seconds have a reddit.com cookie. There are no reddit pages open, no tabs, no nothing.

Also, I keep reading that you can right-click or control-click on a cookie to inspect it but that does not work for me on FF 115.4. I cannot find any way to look at the cookie code in Firefox.

I'm on the verge of just giving up on Firefox at this point. Any help would be greatly appreciated.

Hello Folks,

Curious that MAS website do not support Firefox 119. Are you aware of this?

Kind regards

See: https://mastx.mas.gov.sg/login

When I try to print a check from QBO, the text for the check is scrambled. If I try this incognito, it works. I have also experienced this when trying to print documents from web applications.

I was looking for tickets on site for hockey using firefox but I get Sorry, Your Session Expired to start again, please return to the previous page/tab and re-click the link (refreshing this page might not work). I go back and then go again to the site and it still comes up with that message. However, it works in Microsoft Edge without any problems. Any reason for this?

Thanks, Sam

Have noticed that some web pages, where I am member, I can't activate the log in button any longer. I press the button but for some reason I dont get the pop up window were I am able to fill in my name and password anylonger. Same, when I am logged on to my bank and want to look att documents on the web page I can not activate these by clicking on them. I can click as much as I want but the documents won't open. First time I noticed this was in the summer when I couldn't open documents in my bank and now I can not even log on to a sertain page were I am member cause I can't activate the log on button by clicking it. Don't even know where to start looking cause this have happened from an update so it is nothing I have deliberately changed in my Firefox. I have the latest update.

Hi -- I hope someone can help with this recent problem that has cropped up. Videos that are supposed to be autostart, such as news stories embedded on pages of news sites or video feeding into a side panel on a college sports site I frequent are just continually in buffer mode with the little spin icon in the middle of the screen. This also happens with some, but not all, YouTube videos.

This is a recent development and I didn't do anything to change my setup. I did try updating to make sure I have the most recent version of Firefox, so that's been accounted for. If I close out Firefox and come back to it after a couple of minutes, the problem is cleared, but it only lasts a little while before it begins once again.

Any suggestions? Thanks!

The last couple of days, Firefox opens in a three-quarter screen size window. I don't want "full-screen" mode but I do want the window to take up my whole desktop when I'm using it. There are no buttons to maximise or minimise and no dragging arrows when I hover over the edges. I don't know why this is happening all of a sudden. How do I fix it please?

When I try to go on my bank's online site, I get this message. Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to onlinebanking.northwest.bank because this website requires a secure connection.

What can you do about it?

onlinebanking.northwest.bank has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Learn more…

in our organization we use your program, but we recently noticed that the updates removed the option for vertical and horizontal printing from the printing menu, and the problem was solved by communicating with the support team. We added lines of code layout.css.page-size and we convert from true to false, but in the new update 119 we noticed This code has been deleted from your program's library The options for vertical or horizontal printing in any form no longer appear

Why??

How can we solve this problem other than downloading the Esr version We want to keep up with updates with you without any printing glitches

Please solve the problem quickly