All Products Support Forum

Can't sort emails by date - Setting selections frozen on "Subject" under "Sort By" (115.4.2) Only affects one email account, but not another. Only recourse is to sort by "unread" to get new emails - otherwise old subject emails display in the inbox.

Please tell me how to remove the notice of new emails that comes onto my computer when I'm working with a different program. It's very distracting and annoying. Thanks.

I am afraid that I am not at all happy with the new version of Thunderbird. It may be that as I get used to it I will find some of the new features helpful, but right now I am more concerned about what was taken away that was helpful:

1. I keep getting 'not responding' -- especially when trying to set my theme 'yet again (and again, and again)!!!! I am mostly shut-in due to illness and the themes make a difference emotionally compared to a stark 'black and white'. Furthermore, what is the point of having TB themes when they don't hold -- I often have to re-set mine several times a day
2. tabs are now hidden -- I need to colour-code messages so I know which I need to get back to soon or can wait. Having them hidden under that new right arrow makes extra steps to do so
3. the row of custom colours no longer hold: what is the point of being able set a row of custom colour if they don't hold!!! I used different colours to indicate different response in a thread -- thereby having an immediate way to see the order of responses.
4. I need layers of sub-folders -- often to add a new name to a group I belong to, or a new year. I have been asking again and again over several years for the ability to create a new sub-folder WHILE one is moving an email from the inbox to a folder or sub-folder. Having to 'go' to the folder first, make a new sub-subfolder, return to the inbox, and then move the email is an unnecessary waste of time.
5. 'a picture says a thousand words' -- emojis are so useful in this way, especially when one is tired or can't think of the right words to say. This feature was taken away years ago, and I wish that TB would bring it back. The minimal 'yellow faces' are minimally useful.
6. The 'signature switch' button is in the wrong place -- exactly where one would normally click to get back into TB after doing something in another program. It needs to be moved over to the left, or placed somewhere else.

It seems to me that the TB functions (at least the ones that I need) are getting less and less useful and increasing 'cognitive burden'.

Sorry to be so negative, but I do wonder who TB is trying to please/appease -- it is not this user.

Blessings

Hi all,

Using: Firefox 119.0.1 (64-bit) on Windows 10.

I seem to having an issue with adding search shortcuts on FF, I am following this guide:

https://support.mozilla.org/en-US/kb/assign-shortcuts-search-engines

But I'm stuck at step #4 as the table seems to be disabled.

This is a personal laptop and has not policies on it.

Thanks for your time and assistance!

i use to have firefox or mozilla on my toolbar, do not know how to question or figure out what i am looking,

is it adding tab firefox or mozilla to the toolbar, when on toolbar you would click on firefox for a new tab.

thank you rodney l gandy sr

There is no longer a mail toolbar and it doesn't show up in the toolbar menu. I am not very tech savvy so don't understand what a unified toolbar is. Anyway, I wanted to tag a message and can't find a way to do it. Thanks for any suggestions.

It seem like since a recent version update of Thunderbird, I have to confirm every email deletion. Before it would simply delete and move into the Trash. If I really wanted it back, I could get it back from the Trash. Why does it now ask me EVERY TIME I delete an email. I used to be able to just press the delete key for a message to go on to the next message. If I accidentally deleted something I'd go find it in the Trash.

Why does "Move to Trash" have to be confirmed now?????

It slow my mail reading down incredibly.

Who added that as default option and why???

Rufus

Before TB 115, when viewing my Inbox, if I pressed Enter with a message selected, it always opened it, or so I believe. Now, sometimes it opens it, sometimes it deletes it (aahr!). Is it now doing Redo on Enter-key? If it's a change, I hate it, because it can be destructive rather than just inconvenient.

I have set up several folders and subfolders, with auto filtering in my Thunderbird. When a new mail goes to a subfolder that is nested in two or more folders, the display for new message on the side does not appear. For Example: "Grantparent Folder" (1 new mail)

     |-> "Parent Folder" (doesnt display the new mail is here)
            |-> "Child Folder" (displays there is a mail here after i open up the Parent folder)

This is a problem because there a several Parent folders and I have to open up each one of the in order to find in which Child Folder the mail went to.

Any ideas would be appreciated. Thank you in advance

I accidentally hid the menu bar and toolbars (with an accidental keyboard shortcut, I think), and when I re-enabled them, now the tab bar is above the location bar instead of right above the content windows. How do I move it back? I can't find the "browser.tabs.onTop" setting in about:config, or any check box in the View menu, settings, etc.

I'm using Firefox 119.0.1 on Ubuntu Linux.

Thanks!

See the subject. I just set up new contacts and want to show only their name as recipient of emails. However, when I do a test email, the recipient's email address continues to show up with their name when sent. This really sucks. Why won't it accept my settings?

Running Thunderbird 115.4.3 (64-bit). I can't locate the setup and settings for my printer(s); that is, I cannot select the printer, specify single- or double-sided printing, print quality, etc. Under the Config Editor, I can see more than a dozen settings for my default HP Inkjet printer, but Thunderbird must have set all this up for me; I have no idea what most of the listings pertain to, and no other printer, like my PDF printer, show up there. I'm used to a Print Preview screen where the printer and its parameters can be set, but when I do a Ctrl+P, Thunderbird takes off and starts printing immediately on the default HP printer. Can someone give me a clue? Thanks.

For whatever reason the Picture-in-Picture button keeps not showing up in normal places like Prime, Netflix, Hulu, etc. I can make it come back by going to the Settings turning off the Picture-in-Picture option (Which is always still active) refreshing the settings then going back to Picture-in-Picture and turning it back on and then finally refreshing the video I was trying to use, but this is kind of a lot to have to do every time it happens and it seems to be happening more and more, so I'd like to fix the root cause instead if possible. Any ideas?

I have update few weeks ago to the new version and the layout in the message body is kind of big! like the pictures that come in they are big. How do i make them smaller view? See attached picture.

Thanks for any help.

The new update is a disaster and almost unusable. The biggest problem I have with it is that the Message pane is now reduced to a size that is uncomfortably small. This could be ameliorated if the Message List pane could be shortened, as in previous versions. The current pane cannot be reduced to less than 8 messages in the list, previous versions allowed for far fewer.

Yes, there are several options available to change the layout, but they all have even greater issues.

PLEASE CHANGE THE MESSAGE LIST PANE FORMAT SO THAT IT CAN BE REDUCED TO DISPLAY A SMALLER NUMBER THAN 8 MESSAGES!!!

I want for my email to come in according to who it is from and the FROM option seems to be grayed out and not accessible to me. How do I change/access this option? Please advise. Thank you.

Carol Moody clmoody@charter.net

I want extensions to have white/black-lists, so they're only allowed or blocked on certain pages e.g facebook container ruins instagram experience... and I can't block it on *instagram.com* Such feature would significantly enhance UX on firefox

Thanks, Rob.