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  • Archived

Firefox Tabs

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will … (read more)

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

Asked by pattibca 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

'502 Bad Gateway

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same pre… (read more)

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Asked by gengrumpy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Facebook issues (yeah, I know...)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so qu… (read more)

Hard to describe. I sign onto Facebook without problem, scroll down once or twice, and then it goes crazy. The postings in front of your eyes are replaced by others so quickly they can't be read. I'm not having this problem on other browsers. Yeah, I know it's Facebook but I'd like to fix it anyway. I'm running OS 11.6.7. The Firefox version is 103.0 64-bit. Any suggestions?



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) as you have macOS 11.6.7.

Asked by brucek 1 year ago

Last reply by Terry 1 year ago

  • Archived

Gah. Your tab just crashed.

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped. I don't use any browser extensions… (read more)

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped.

I don't use any browser extensions.

I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

Asked by keith87 2 years ago

Last reply by gabriele.hayden 1 year ago

  • Archived

Security alerts

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an… (read more)

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

Asked by jimbarbelder 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Trendmicro Antivirus app on my Mac deleted all my important bookmarks

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. … (read more)

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. I tried to follow the support forums to restore them but I didn't have any luck. May I have some assistance please on the steps I need to take to restore all my previous bookmarks for my firefox browser on my MacOS? Thank you

Asked by roy.bidhan1720 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 96.03 on Mac Monterey doesn't display Cyrillic fonts correctly

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this … (read more)

When visiting sites such as the Russian Wikipedia, characters that are in the Cyrillic Times New Roman font display as blocks (shown in image). Safari does not have this problem.

Asked by six10 2 years ago

Last reply by gevangasteren 1 year ago

  • Archived

‘why cant I open the application “Firefox” because it may be damaged or incomplete.’

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN IC… (read more)

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN ICON MARKED FIREFOX 2 AND MANY OF MY IMPORTANT BOOKMARKS HAVE DISAPPEARED



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as by "computer" you are running macOS.

Asked by DenaVincent 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

i cant access any website, whenever i try looking something up it just says server not found

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened a… (read more)

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened after I cleared some stuff from my laptop don't know if that has anything to do with it though

Asked by suger265 1 year ago

Last reply by jonzn4SUSE 1 year ago