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  • Archived

The Signin page at https://signin.travelers.com/ keeps looping back on it's self

I have contacted Traveler's Insurance Tech Help and they said the problem of looping back on the signin page happened with the latest update from FireFox. They informed … (read more)

I have contacted Traveler's Insurance Tech Help and they said the problem of looping back on the signin page happened with the latest update from FireFox.

They informed me that they have been trying to find the problem BUT it would seem that they would contact FireFox RATHER than suggesting that EDGE, GOOGLE or other browsers be used.

I can signin on EDGE, however I prefer to FireFox...

Here's hoping you can find the solution....

Let me know if you need me to help....

Asked by PSMatte 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Blank white area where the content should be displayed.

I have friends who can access the content on this page https://www.johren.games/games/taimanin-rpgx-extasy-zh-tw/play/ and I cannot find what i need to update or block to… (read more)

I have friends who can access the content on this page https://www.johren.games/games/taimanin-rpgx-extasy-zh-tw/play/ and I cannot find what i need to update or block to get it to work. I have stopped my adblockers. It was working last night Oct 24th for a bit but now it doesn't anymore.

Asked by aryehaeh 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Show all tabs button

How can I remove the show all tabs arrow? Also start adding an easy way to remove any changes you make in new updates. They are more annoying then helpful for quite some … (read more)

How can I remove the show all tabs arrow? Also start adding an easy way to remove any changes you make in new updates. They are more annoying then helpful for quite some time already. Why would I need such feature when I use up to 5 tabs?

Asked by Kacper 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Audio on certain sites plays for a split second then mutes, or doesnt play at all.

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all… (read more)

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all. The video itself plays fine. i tried it using other browsers and it works fine, it only happens while using firefox. i tried turning off all extensions and running in troubleshoot mode but neither of these helped.

Asked by Aagris 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

My bookmarks

I recently uninstalled Firefox and reinstalled it directly from the microsoft store as it was very slow (probably due to not being updated) and I am sad to see all my boo… (read more)

I recently uninstalled Firefox and reinstalled it directly from the microsoft store as it was very slow (probably due to not being updated) and I am sad to see all my bookmarks and important information is gone. Is there any way I can restore it? Thank you in advance.

Asked by コオンツ恋 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Browser displays partly in French, partly in English

I had Firefox installed in English. After an update/renew (after a long period of not ever launching Firefox), it was displaying in French. I changed the preferred langua… (read more)

I had Firefox installed in English. After an update/renew (after a long period of not ever launching Firefox), it was displaying in French. I changed the preferred language to English in the Settings, and now I'm getting everything in a mishmash of English and French! (See the attach screenshot.) Even in the same panel, there is a mix of languages (e.g., under History, there's the "Search history" box, and below this, "Aujourd'hui" and "Il y a plus de 6 mois"). I cannot remove French from the language list, and English is already the preferred language.

Relevant information: This is a work desktop where my system settings are in English, but it is connected in a region that frequently uses French (Quebec) so some defaults for my organization might be in French.

Asked by twey 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Weird text in firefox fixes itself when firefox is turned off

Firefox displays weird characters in text when some pages are loaded. This appears to happen with Helvetica font and maybe some others. The problem seems to go away when … (read more)

Firefox displays weird characters in text when some pages are loaded. This appears to happen with Helvetica font and maybe some others. The problem seems to go away when firefox is launched in safe mode, and does not occur in other browsers. After a little digging I found when I turn hardware acceleration off the problem seems to fix itself. I'd rather not operate firefox with this option off, and I have a relatively new mac so this shouldn't be an issue. Is there a better way to solve this problem? Attached are pictures of the issue when hardware acceleration is on. As you can see, there are weird characters that display on the right.

Asked by Braden Bouwman 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Cannot change Firefox account password due to "incorrect password"

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it. Every time I try to change the pas… (read more)

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it.

Every time I try to change the password however, it tells me my old password is incorrect. I know it's not incorrect because as stated, I just signed into my account with it.

Not sure exactly how to fix this one, any suggestions welcome.

Asked by darkbayleef 6 months ago

Last reply by cor-el 6 months ago

  • Archived

YouTube

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'. Secondly, I do not like your new Relay. Now my passwo… (read more)

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'.

Secondly, I do not like your new Relay. Now my password manager will not work! Thank you, M Kay Thrush

Asked by M. Kay Thrush 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Firefox 119.0 Print Preview missing orientation option!

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works wheth… (read more)

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works whether I set it to True or False.

Orientation option is missing when I try to print documents from a website. The Firefox Print Preview window, which usually allows orientation choices for printing, is now not available.

Please advise. Thanks!

Asked by Maria T. 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Bulit in PDF reader is showing blank

Built in PDF reader is showing blank and then prompting to close firefox - Please help I am support a company who are really big on Firefox and love the built in PDF re… (read more)

Built in PDF reader is showing blank and then prompting to close firefox -

Please help I am support a company who are really big on Firefox and love the built in PDF reader feature but recently when they open files they show blank and you ar then requested to close Firefox.

Any ideas of what the problem could be?

He has the latest version of Firefox from today I can see there was an update 2 days ago and there where some new features on the reader could this be the reason?

Asked by l.grech 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

youtube video doesn't play

I was using Ad blocker extenstion and youtube videos stopped working, so I deleted the extension and still have the same problem and youtube videos doesn't play and give … (read more)

I was using Ad blocker extenstion and youtube videos stopped working, so I deleted the extension and still have the same problem and youtube videos doesn't play and give me warning messages what can I do,

Asked by ramisco 6 months ago

Last reply by zeroknight 6 months ago