All Products Support Forum

I get an messages staing that my browser won't allow me to paste from my clipboard. I'm able to use this function in other application, Firefox seems to be my only issue. Can you instruct me how to allow the "paste" feature.

Hello, I am using an AutoConfig setup to specify proxy settings for the browser. I can see that the AutoConfig file is being read and the proxy settings are being set. However they don't appear to be applied to the browsing session. I can get them to apply by going to settings, searching for proxy, clicking the network settings, then clicking OK (without modifying any of the settings) The proxy then works. My question is: why do I, as a user, have to interact with the proxy settings for them to be used even though they are set? I am running Firefox ESR 102.9 on Rocky Linux 8.7

Thank you Matt

Why is it that I am not able to search for this email when using an exact phrase that is in the email body? The normal searching works, but I don't use that because the threaded mode is bugged and it seems like another "wontfix" issue. Why is it that mozilla software is so buggy and the bugzilla mods would rather just lock your posts than address these issues?

https://imgur.com/a/VyuvzS1

I just updated Version 102.14.0.0 to Version 115.1.0. Previously I was able to click on "Get Messages" and select which account I wanted to get new messages from. With Version 115, "Get Messages" gets new messages for all my accounts... all 12 of my accounts!

How/where can I change "Get Messages" so it retrieves new messages only for the account I want to get new messages from?

Many times now, I have needed to change folder views to 'Unthreaded', ditch 'Correspondents' in favour of 'From' and 'Recipient' and arrange my emails in descending date order. Every time I create a new folder, I need to go through the same routine. Every time I download a new version of Thunderbird, all my folders are changed back to 'Threaded' and 'Correspondents' and are in Ascending date order, so I have to go through the whole process again. What I need is a simple 'global' setting in a menu, so that I can change the settings for ALL my Thunderbird folders in a simple series of clicks, without needing to go to each folder every time. Better still would be a 'once for all' fix that would prevent Thunderbird changing my settings every time I download a new version. There must be thousands of Thunderbird users who share my frustration with what is lotherwise an excellent email program. Please fix it!

What configuration setting do I adjust if I want to change the font size of only the tabs and toolbar text, not the text of the window / body (managed with Windows' "Make text bigger" option)? I've made the text of the tabs and toolbar large enough for my taste, yet that same setting make the text for everything else in the browser way too big. I'd rather not download a third-party extension as the solution as that implies third-party data gathering. Thank you.

What is the "Find in page" toolbar called?

The 113.0.1 update (sic) moved it to the bottom of my page. I want to search for a way to restore it back to the upper part of the page (probably using userChrome).

(Note: I was happy with my setup in 112.0.2)

Hi, I have downloaded the latest Thunderbird and it is driving me mad because I KNOW there is a simple solution (I hope) When I used to open my emails they were all listed from oldest to newest and Thunderbird would automatically go to the bottom of the list where my latest (newest) emails were, NOT ANY MORE it goes to the older email in my in box, click date and YES the latest email rushes to the top of the list BUT I want it at the bottom HOW do I get the emails back the way I like them?

Why was my ad blocker deleted after using it here for over 3 years? I pay for their services, yet you do not seem to care. Please resume the ad blocker to my account or refund me my money.

Hello folks,

I am writing to you because I am having a problem with the microphone in Firefox on Windows 11. The microphone works on all other apps on my computer, but it does not work in Firefox.

I have tried the following troubleshooting steps:

I checked if Firefox has permission to use my microphone. I restarted Firefox. I updated Firefox to the latest version. I disabled any extensions that I have installed in Firefox. I tried using a different microphone. I checked my computer's sound settings and volume mixer. I ran a virus scan on my computer. I reset Firefox to its default settings. I reinstalled Firefox. Tried downloading Firefox from Microsoft Store. Went through every article on the internet but none of the solutions worked in my case. After trying all of these steps, the microphone still does not work in Firefox.

I would appreciate it if you could help me troubleshoot this issue. My audio driver version is the latest that the manufacturer(Lenovo) could offer for my machine which is ideapad Creator 5-15IMH05 Laptop - Type 82D4, Windows update also does not offer any newer version than the one i am currently using.

Thank you for your time.

Recently I got a Mac computer and I installed Firefox in it. I can't find "About Firefox" in Application Menu.

How to show it in Application Menu like Windows and Linux?

I just want all of my folders and sub-folders to have the same display columns! With 115, you can change any folder or sub-folder to any column organization you want, but I want them all the same. 115 changed my display columns - why couldn't you leave them alone, Thunderbird??? I can go in and change them back manually, so why were they changed at all??? I don't want to have to change each folder and its child folders individually - I have a few dozen folders, most with dozens of sub-folders. I tried the "Apply columns to ..." and selected Local Folders to change them all - none of them changed! I saw the video from Castellani claiming that TB tried to make sure that upgrading wouldn't take hours to reconfigure back to a usable state, but that's obviously not true if you have more than the one or two folders shown in the video.

Mozilla/Thunderbird -- Is it so hard to leave things as they are and just TELL us there are new features available, if we want them, instead of DESTROYING our well-used setups and forcing us to come here in hopes that someone can save us from hours of tedium just to be productive again?

Thanks to anyone who can save those of us who just want our setups back the way they were!

Hello, today I wanted to replace the "about:newtab" background with a picture.

I've already tried a lot like creating an extension, and adding the chrome folder with "userChrome.css" or "userContent.css" but I haven't had any luck whatsoever.

Could you help me in any way?

My preferred way would be through an extension to share it with my friends.

I already thank you in advance! :)

Best regards, Leon

I want to turn off ALL threads in Thunderbird.

Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed, I only saw them by accident on my phone..

I have searched very, very many times to change the settings, but regardless of what I do, it doesn't help..

I have tried "View / Sort by / Unthreaded", it doesn't work.. I have tried to look for the "Organize Mail by Thread" in Settings, I cannot find it. I have spent SOOOO much time trying to find out about this, but not been successful... (It is NOT the first time this has happened!)

Can anyone help??

I'd like the list of messages in a stronger font, with less white space. And distinguishing unread messages by color instead of bold.

Can any of that be configured?

I'm a Thunderbird newbie, moving from Agent where the inbox displayed twice as many message headers in the same space, but was more readable because all messages were in a bold font but the unread messages were in red.

I installed Firefox-ESR on my Raspberry PI and noticed that I cannot play Udemy videos. After some research I found that the Widevine plugin is missing and the OpenH264 Video Codec is also not installed. Following the instructions from similar issues didn't solve the problem. I ticked off and on the "Play DRM-controlled content" button but this only brings the widevine plugin for a moment and after that it disappears. In the network tab I see no activity when click on this button, i.e. Firefox does not send requests.

Additionally the OpenH264 Video Codec is not installed and never installs.

Any ideas how to solve this?

None of the advice on turning off threads in Thunderbird seems to apply to Version 115.1.1, as there is no such menu setting as "View->Sort by->unthreaded" or "Settings->Organize mail by thread" or "View->Threads" or anything similar to these in version 115.1.1 . Has anyone encountered this? I need to get rid of ALL thread views EVERYWHERE. Thanx!

With my last version of firefox I was able to right click and select take a screenshot. However, the item is now missing from the context menu? I am unable to bring back the feature or find it in the customize toolbar items either?