Showing questions tagged:

Problem in Updating Thunderbird V17.0.9 to most current

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver. I was a us… (read more)

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver.

I was a user of Eudora 7.1 for many years, but because of this change of hosting company, the Eudora email program would not connect to the Scalahosting site.

Thus I was forced to change to Thunderbird. After reading several webposting on this matter, I found and uploaded V17.0.9 and proceeded to convert the Eudora email, filters and addresses to the Thunderbird format.

This was not an easy task, and even with Google's AI assistance, I had to restart several times, but as of today - mid-Jun I have now completed the task of cleaning up all the email, installing the correct headers, etc that allows the Thunderbird program to open and correctly display all of those email without any problems.

I further cleaned up and corrected all of the Eudora filters to the TB format and now have those filters in TB to be able to be installed and correctly are accepted by the TB program.

Like wise with the contact addressee that were in the Eudora NNdbase.nnt file were cleaned up and correctly installed in the TB program.

However, the current status of the TB program is that it does not seem to be able to connect to the Scala Webhosting email site at grok.viawebhost.com. Enclosed is a pic of the supposed correct set up for the STMP at Port 465.

The other Port info from Scala is: POP3 - 995 (SSL) IMAP - 993 (SSL)

But I am not sure what else I need to do to correctly set up this older version so that I can start the collection process of the most recent emails sitting in the mailserver.

Further, it was suggested that I need to update the TB V17.0.9 to the most recent V151 by following the below sequence of updates:

According to Mozilla Support Documentation, this is the exact, official sequence to migrate safely from a legacy version:

Step 1: Run V24.8.0 (32-bit) (This updates the raw database schema out of V17. Upgrades the raw Mbox structures.)

Step 2: Run V45.8.0 (32-bit) (Stabilizes the folder indexing schema.)

Step 3: Run V52.9.1 (32-bit) (The final 32-bit staging version.60.9.1 (64-bit). Migrates the architecture to 64-bit processing.)

Step 4: Run V60.9.1 (This is the critical gatekeeper version required to unlock modern automatic profile conversion).

Step 5: Run V78.14 (This shifts the mail indexing formats).

Step 6: Run V102.15.1 (This modernizes the folder structure configurations).

Step 7: Final jump to V151.0.1 (Updates the background engine to current web standards).


I am looking any advice or suggestions from the Community that can assist me in completing this conversion to the TB program and get it fully functional so I can connect to the Scala Hosting mailserver.

Many thanks in advance for your assistance.

/s/ James T Saint

Open 2

Why I don't see VPN button?

I have Firefox 151.0.4 in Canada. Windows 10 Pro. No prompt, no button. Tried repair Firefox by uninstall/reinstall. It completely removed all my extensions but no help w… (read more)

I have Firefox 151.0.4 in Canada. Windows 10 Pro. No prompt, no button. Tried repair Firefox by uninstall/reinstall. It completely removed all my extensions but no help with VPN. What can I do to enable this feature?

Open 3

Not responding, connectivity issues, slow deleting

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalli… (read more)

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalling; running on troubleshooting mode; checking compatibility. Nothing works. Any ideas?

Thank you

Open 5 5

I'm unable to see themes section in zen settings and also unable to see where they'll show up even after enabling it. even though i checked edit menu option from aplication menu i only find the way to change colours there not the themes i installed.

could you guide on what could i be able to do and how do i see those themes section where to see my all installed themes and how i can enable it so that I'll be able to s… (read more)

could you guide on what could i be able to do and how do i see those themes section where to see my all installed themes and how i can enable it so that I'll be able to see the changes on my browser?

Open 1

Different versions preventing migration

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint insta… (read more)

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint installs and manages Thunderbird updates. I like the idea of Mint managing my software. However, the latest version is 140.11.1esr. Consequently, moving my data from Windows to Mint is not possible. A profile problem is flagged.

I've switched off automatic updates. I'm wondering how long it will take Linux Mint to catch up to v150. One solution is to install v150 independent of the Mint software manager, but I'd rather not do that. I'm wondering if there are any workarounds.

Open 1

On Sunday, May 7, my thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); I keep all incoming and outgoing emails in my thunderbird system and now am unable to access either - please help asap.

On Sunday, May 7, my Thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); clicking on the shortcut icon or attempting t… (read more)

On Sunday, May 7, my Thunderbird program suddenly stopped responding (neither the shortcut nor the program itself will run); clicking on the shortcut icon or attempting to open or run the program itself causes the "loading" or spinning wheel icon to pop up, run for about 10 seconds, then stop.

I've used Thunderbird as an email client for my Sonic email account on my pc for over 8 years without any difficulties until now, and now seem to be locked out of my Thunderbird account. I cannot access it to confirm the version, although I believe it is current, since it appears to update automatically.

My Sonic account continues to function normally, but I keep (save) all incoming and outgoing emails in my Thunderbird system and now am unable to access any of those, and unable to access my Thunderbird account at all..

I've consulted with Sonic over this; Sonic maintains that any difficulty must be on my end connecting to Thunderbird, and suggested that I might have changed the account password. However, I have not changed the password, etc.

Please help asap.

Thanks, immensely.

Tim

Open 5

forwarding not working

I just started using Thunderbird about a month ago having switched from Gmail. I've tried to forward a few emails to my personal gmail account but they are not going thr… (read more)

I just started using Thunderbird about a month ago having switched from Gmail. I've tried to forward a few emails to my personal gmail account but they are not going through. Any suggestions.

Open 1

move e-mails from old computer to new computer

Old win 10 computer with Thunderbird pop account. Want to move all saved e-mails from old computer to new computer. New computer (win 11) installed thunderbird as an IMAP… (read more)

Old win 10 computer with Thunderbird pop account. Want to move all saved e-mails from old computer to new computer. New computer (win 11) installed thunderbird as an IMAP account. Alternatively, if not practical, how to save old e-mail in readable format. Thanks

Open 1

Only FB has suddenly started displaying Konji along with english

I suspected I had hit a "translate" somehow, but with further inspection I think I may actually have been compromised. I'm using Firefox, but the problem follows me even… (read more)

I suspected I had hit a "translate" somehow, but with further inspection I think I may actually have been compromised. I'm using Firefox, but the problem follows me even if I switch to Chrome or smilar.


Can you help? Tks!

Open 1 9

Why can`t I get my emails on Mozilla Thunderbird, keeps saying server not found

Why won`t my emails come up, after 16 years of being with Mozilla thunderbird? Keeps saying server not found. Don`t try to email me with response, as I can`t get them!!!!… (read more)

Why won`t my emails come up, after 16 years of being with Mozilla thunderbird? Keeps saying server not found.

Don`t try to email me with response, as I can`t get them!!!!!
Open 1

Lack of help or real support

As I write I am seriously considering walking away from using Firefox and advising all my friends to not use it. Every time a programme does a update on my desktop, whic… (read more)

As I write I am seriously considering walking away from using Firefox and advising all my friends to not use it.

Every time a programme does a update on my desktop, which is several times a week, it crashes Firefox and I get endless messages all day to keep rebooting Firefox.

It is getting extremely aggravating, frustrating and making me very annoyed.

This is supposed to be a modern browser with no big issues, supposedly easier to use than others? not on my desktop it is not and has not been for several months.

Open 2