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loss of firefox browser

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solut… (read more)

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solution.

I downloaded a new Firefox browser in the hopes that it would let me access the other browser so I could retrieve all the settings, bookmarks, etc. However, everything disappeared when the new browser was installing.

Is there any way for me to retrieve that information or is it a total loss?

Asked by dgfra547 9 hours ago

Last reply by TyDraniu 7 hours ago

Having trouble seeing webpages in Mozilla Firefox

Greetings, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox that comes up when I try to visit https://deraltersrechner.… (read more)

Greetings, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox that comes up when I try to visit https://deraltersrechner.de/. It won't load, and I'm not sure if that's because of a bug in the website, a browser issue, or something else entirely.

Does anyone else have knowledge of this problem or recommendations for a fix? I've attempted removing addons and cleaning the cache in my browser, but the issue still exists.

I would be grateful for any advice or ideas on improving the usability of the website. Thank you in advance for your assistance.

Asked by Alexed Balet 2 months ago

Last reply by ThePillenwerfer 1 month ago

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 2 months ago

Last reply by mikebrady60 1 week ago

problem with my hotmail

My email was hacked in a data breach decades ago but I am now getting more serious problems: I and my friends on my contact list are getting spam emails from me. So they … (read more)

My email was hacked in a data breach decades ago but I am now getting more serious problems: I and my friends on my contact list are getting spam emails from me. So they are actually using my email account to send them and therefore I cannot block them.

Also, I have noticed that I am not getting emails from my bank and energy company who say that they have been delivered. However I have not received them.

Is there a way to stop this? Someone suggested setting up an alias email account linked to my email. Would this work? I have tried a full scan but cannot find anything suspicious on my laptop or phone.

Does anyone know how I can sort this problem out?

Asked by mike.richards5316 1 week ago

Last reply by markwarner22 1 week ago

Issues with signing into my online banking account when you using firefox

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the si… (read more)

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the site locks up and I can not do anything except for sign out. They told me that it was on your end and that you needed customers to reach out. It's becoming frustrating that I can't use firefox for this application. I can get into my account and do what needs to be done with other browsers. What can you do on your end. The bank is Mission Federal Credit Union. Thank you! I look forward to hearing back with good news!

Asked by windspring12 3 months ago

Last reply by judmilla 1 week ago

Bug 1923500 may not have resolved all online banking issues

I recently started having a problem with my banking website. Before I could investigate or report it, Mozilla released a bug fix 1923500 "Firefox 131 Enhanced Tracking Pr… (read more)

I recently started having a problem with my banking website. Before I could investigate or report it, Mozilla released a bug fix 1923500 "Firefox 131 Enhanced Tracking Protection major breakage of multiple banks Bill Pay services" I have updated to Firefox 131 however, there may still be a problem, however before I report it I'd like to verify if it's simply that their link is broken. Let me explain: On my bank's website there is "Payment Inquiry" link with this link "https://paybills.MyBankName.com/imm/Auth/SLO/4661?ReturnUrl="

What happens is that it sends me back to the login screen, I navigate to the Payment Inquiry again, click the link... rinse and repeat... in an endless loop. I suspect that the URL is malformed because there is nothing following the "=" sign. I would expect something to follow the equal sign. Is this indeed a bad URL? Should I pursue with my bank? I only ask because is seemed more than a coincidence that this occurred near the same time as bug fix 1923500.

Asked by FoxTech 2 weeks ago

Last reply by NoahSUMO 1 week ago

VIRUS WARNINGS

Suddenly getting endless warnings from Mozilla/Firefox (with McAfee-like logo) warning of major virus contamination of laptop. "Click to delete immediately" has no effect… (read more)

Suddenly getting endless warnings from Mozilla/Firefox (with McAfee-like logo) warning of major virus contamination of laptop. "Click to delete immediately" has no effect. Suggestion to run McAfee scan show 5 major problems but McAfee profile says account paid thru August and no breaches in last four years. Says too soon to renew. How can I clear the problem if there really is one? D.

Asked by David A 1 week ago

Last reply by James 1 week ago

white font on white background in addressbar, tab titles etc.

Hi, I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, som… (read more)

Hi,

I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, some elements of the settings etc.

From what I can see there is no difference to my settings under "Language and Appearance". When I create a new profile either with the profile manager in Firefox or by renaming "%appdata"\Mozilla Firefox", nothing changes. So I can rule out a custom userchrome.css or similar in the profile folder. When I switch to "troubleshoot mode" with the old or the new profile, everything looks fine.

It also affects Thunderbird, but no other programms.

I can't figure out, where the problem lies.

Asked by firefox-sync21 2 weeks ago

Last reply by cor-el 2 weeks ago

I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (read more)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Asked by botchy110 3 months ago

Last reply by Straggler 2 weeks ago

Firefox seemt to have made a huge error by "Firefox 128 sends data per default Data for Advert agencies.

16.7.2024 I read this German article: Firefox 128 liefert per Default Daten für Werbetreibende Mozilla lässt eine neue Technologie für "datenschutzfreundliche digitale… (read more)

16.7.2024

I read this German article:

Firefox 128 liefert per Default Daten für Werbetreibende

Mozilla lässt eine neue Technologie für "datenschutzfreundliche digitale Werbung" in den Firefox einziehen. Die Aktivierung erfolgt ohne Einwilligung der Nutzer.

Which means Firefox 128 Delivers per-default Data for Advert agencies. Mozilla allows a new technology for "Date protection friendly digit Advertising" on Firefox. The activation is without permission from the user.

This is not good at all. I am now thinking of rejecting Fierfoy and moving to Opera or similar. Why did Morzilla take this fatal step?

Asked by Bonzadog 3 months ago

Last reply by gingrpowr 2 weeks ago

When I do a search, the search results are coming up not in dark mode

Hello! I have Firefox and Google set to Dark Mode. Suddenly this week, when I do a search, the answers are coming up not in dark mode. I can hit refresh several times a… (read more)

Hello! I have Firefox and Google set to Dark Mode. Suddenly this week, when I do a search, the answers are coming up not in dark mode. I can hit refresh several times and it will eventually go back to being Dark.

I have checked and I am running the lastest version of Firefox and my Windows is up to date.

Does anyone have any ideas?

Asked by kleoette 4 months ago

Last reply by Limmiel 2 weeks ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 months ago

Last reply by arugula 1 month ago

Amazon HD Videos not working with Firefox 129.01

Since 129.01 i cannot play HD Videos on amazon any longer. This Problem happened alot over the years. It really goes on my nerve. The only reason i cannot get rid of spyw… (read more)

Since 129.01 i cannot play HD Videos on amazon any longer. This Problem happened alot over the years. It really goes on my nerve. The only reason i cannot get rid of spyware like chrome is because its the only method to watch amazon videos reliably. SD only works, Widevine also had an update yesterday, so maybe its part of the problem. Anyway, did a Firefox reset, testet on another windows machine. Does not work anymore. Please fix it.

Asked by Phyto 2 months ago

Last reply by arugula 1 month ago

Log-in with a certificate is not possible

With Firefox 115.14.0esr, 115.2esr and 128.xesr we can`t log in into a company website with a certificate. After the certificate login we end up on the WebSeal again. Htt… (read more)

With Firefox 115.14.0esr, 115.2esr and 128.xesr we can`t log in into a company website with a certificate. After the certificate login we end up on the WebSeal again. Http status 302 for pkmslogin.form and pkmscertpromptstagen is called ~12x repeatedly with 302 error each time and then jump back to the login screen.

Asked by desislava.ivanova 1 month ago

Last reply by Mike Kaply 1 month ago