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"Clear data" problem

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data In hindsight, this turned … (read more)

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data

In hindsight, this turned out to be a mistake. Previously when using yahoo mail, it let me stay logged in for two weeks. Now I have to log in each time. There are also 2 or 3 other sites that logged me in automatically, but now have to log in every time.

How can I undo what I did?

Thank you for any help you can offer,

Carter

Asked by k8vt 4 hours ago

Last reply by jscher2000 - Support Volunteer 40 minutes ago

Print preview too small with newest few months releases of FF

Somewhere around FF 86, the print preview was broken so one only gets a tiny, unreadable print preview. For a while, print.tab_modal.enabled = classic experience (false… (read more)

Somewhere around FF 86, the print preview was broken so one only gets a tiny, unreadable print preview. For a while, print.tab_modal.enabled = classic experience (false) worked. Sometime in the last few months, that was taken away and no longer works. How now do we get a print preview big enough to see and make our choices about things like scale?

I note that I run Windows 8.1 (up-to-date), Radeon HD graphics, 1280 x 1024 monitor.

Asked by Ellis Eff 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Can no longer stop websites from suppresing standard menus

Back in 2019 I learned how to set Firefox so that a website opening a new window would always include standard menus (the website could not suppress them). Now I get wi… (read more)

Back in 2019 I learned how to set Firefox so that a website opening a new window would always include standard menus (the website could not suppress them). Now I get windows without the menus and controls I need.

I used some combination of 

dom.disable_window_open_feature.menubar

   and

dom.event.contextmenu.enabled

These haven't done the job for over a year now.

How do I do this now?

Thanks in advance, Lawrence

p.s. I note that I run Windows 8.1 (up-to-date), but have a Windows 10 I could use if it would work better there (up-to-date).

Asked by Ellis Eff 1 hour ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

How to recover tabs lost when FF 100.0.2 crashed?

Hello, When FF on my Windows 10 machine crashed FF asked if I wanted to refresh FF. I said yes, and FF reopened as usual with all my tabs. After I closed and reopened F… (read more)

Hello,

When FF on my Windows 10 machine crashed FF asked if I wanted to refresh FF. I said yes, and FF reopened as usual with all my tabs. After I closed and reopened FF the next time, it reopened without any of my tabs. I then discovered that FF had unchecked the “Startup Open previous windows and tabs” box, which I had previously religiously monitored to be sure it was checked. So I lost all my previous tabs.

In my sessionstore-backups folder I found the file upgrade.jsonlz4-20 as last in a list of three more recent file names. I then dropped the file upgrade.jsonlz4-20 in the scrounger tool on this site: https://www.jeffersonscher.com/ffu/scrounger.html. It expanded in the big window, and when I clicked on Save uncompressed JSON as text, I see all the URLs run together in a text file.

How can I use this information to recover my tabs, please? If so, how? Or is there a better way to use the Scrounger – or another – tool?

Otherwise if I delete the three more recent file names in the list above the upgrade.jsonlz4-20 file, and restart FF will I recover the missing tabs? If so would I the check or uncheck the Startup Open previous windows and tabs box?

Lastly, can I restore my missing tabs using Windows’ “System restore” tool from 3 days before the crash?

Many thanks for any help!

Asked by Rasika Michael 2 days ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

AP watchdog expired

Error Message: AP watchdog expired. Received it twice. What does this mean. Computer makes a fizz sound. Error Message: AP watchdog expired. Received it twice. What doe… (read more)

Error Message: AP watchdog expired. Received it twice. What does this mean. Computer makes a fizz sound.



Error Message: AP watchdog expired. Received it twice. What does this mean. Computer makes a fizz sound.

Asked by sthurgood 4 hours ago

Last reply by Dropa 1 hour ago

How can I restore my last open tabs from Firefox Sync, NOT from local profile?

My system disk failed, so I had to restore it from pretty old backup, with old Firefox version installed and old profile data. Now I want to start Firefox and reopen all … (read more)

My system disk failed, so I had to restore it from pretty old backup, with old Firefox version installed and old profile data. Now I want to start Firefox and reopen all my recent tabs from Firefox Sync, but not from my local (old) profile. How should I proceed?

Asked by Chip 1 day ago

Last reply by cor-el 2 hours ago

QANTAS Shopping Points-Prompter

Hi, I'm wanting to add QANTAS Shopping Points-Prompter to my add-ons. It says that it is available for Firefox but each time I try I get 'Oops, we can't find that page'. … (read more)

Hi, I'm wanting to add QANTAS Shopping Points-Prompter to my add-ons. It says that it is available for Firefox but each time I try I get 'Oops, we can't find that page'. I've been liaising with QANTAS and they say there is no issue at their end, and I have downloaded it with other programs i.e. Chrome. Can you assist me please as I would prefer to use Firefox but that won't be possible if I can't get this add-on.

Kind regards Tamara Norman

Asked by Timtam 8 hours ago

Last reply by cor-el 2 hours ago

Long URL

When I click on a link in a page using Firefox it shows as a long url in the address bar:- https://www.facebook.com/JournalTimes/posts/pfbid02f7gwRGEcT8jVnAdq5Eov8xKrPUC… (read more)

When I click on a link in a page using Firefox it shows as a long url in the address bar:- https://www.facebook.com/JournalTimes/posts/pfbid02f7gwRGEcT8jVnAdq5Eov8xKrPUCurr8v7mjY4GmNByaVgczmK3dwynMUfBhtY2F7l

When I use Chrome and enter the same link it is much shorter and looks like :- https://www.facebook.com/JournalTimes/posts/10166569792420602 As I post a lot of links I prefer to use the shortest. How can I get Firefox to display the url the same as Chrome.

Thank You, Anne Lionnet

Asked by Anne Lionnet 5 days ago

Last reply by cor-el 2 hours ago

Unable to access Zendesk via Firefox, but can via Incognito Mode

Hi there, I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. H… (read more)

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim

Asked by smahmood 6 hours ago

Last reply by cor-el 2 hours ago

Google map iframes not displaying in FF 99.0.1

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode. Google Maps > Search > Share > Embed a Map, the map to be embedded is not … (read more)

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode.

Google Maps > Search > Share > Embed a Map, the map to be embedded is not displayed (likewise when embed is pasted into Wordpress page, for example)

While same procedure in Safari or Brave works as expected (map to be embedded is displayed in Google maps and embed code displays map in webpage using Brave or Safari).

From the Google Maps page > share > Embed a map > right click This Frame > Open in new tab And then looking in the Console. There are a few other ignored errors but then this...

Loading failed for the <script> with source “https://maps.googleapis.com/maps/api/js?client=google-maps-embed&paint_origin=&libraries=geometry,search&v=3.exp&language=en®ion=us&callback=onApiLoad”.

Asked by woolwit 3 weeks ago

Last reply by cor-el 3 hours ago

Microsoft login with MFA

Hi, Trying to login to access microsoft products and this works with all browsers except Firefox. I'm reduced to using Edge or Chrome... Well Chromium. I believe this is … (read more)

Hi,

Trying to login to access microsoft products and this works with all browsers except Firefox. I'm reduced to using Edge or Chrome... Well Chromium.

I believe this is due to MFA and it going in a loop, see the screen shot, it keeps taking me back to this page.

I know the username and password are correct, but it still loops endlessly no matter how many times i put my password in.

I've also ticked allow single sign on for MS account, i've cleared history, caches, cookies etc, even reinstalled FF thinking maybe I had ticked something somewhere but to no avail.

Please note, I am working for a business so I may not be able to provide info sensitive to the business. however this is the page it keeps redirecting to.

Any help would be appreciated.

Asked by r.flannery 1 day ago

Last reply by cor-el 3 hours ago

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 3 days ago

Last reply by Chris Ilias 4 hours ago

Cannot access Primary Email in Firefox Account. There is no Secondary Email set.

A previous company employee set up a Firefox Account, that we release a Firefox Add-On against. This person set up their work account as the Firefox Account Primary Email… (read more)

A previous company employee set up a Firefox Account, that we release a Firefox Add-On against. This person set up their work account as the Firefox Account Primary Email and did not set up a Secondary Account. This person left the company, and their email account is no longer available. We now need to update the Add-On. We have authentication information to log into the account, but when we try to access the Add-On/Extension location, the system sends a verification code to the Primary Email. We cannot even set a Secondary Email for the same reason. What can we do since creating a new account will not allow us to access and update the existing Add-On?

Asked by schoi 21 hours ago

Last reply by cor-el 21 hours ago

Need help restoring prior profile settings

Posting on behalf of a user who hit the VPN inbound queue with a question better suited for this forum: The tab bar, toolbar, and address bar placement in my Firefox Desk… (read more)

Posting on behalf of a user who hit the VPN inbound queue with a question better suited for this forum:

The tab bar, toolbar, and address bar placement in my Firefox Desktop browser has recently changed. I have been trying to revert these recent changes as they interrupt my current workflows.

I DO know which prior profile save contains the desired info however, it contains many files and I DO NOT KNOW which files I need for the bars to be restored. If you could provide me the name(s) of the file(s) that holds the bars data, I am probably saved, hopefully saved.

Asked by SUMOsJR 1 week ago

Last reply by Xogroroth 7 hours ago

I use to love FF

The last bunch of updates FF has only gotten worse. There are so many websites I use to be able to access and now they only function partially or lad weirdly that I am be… (read more)

The last bunch of updates FF has only gotten worse. There are so many websites I use to be able to access and now they only function partially or lad weirdly that I am being forced to another browser. So sad. Why do they mess with something that worked?

Asked by ffuser2021 2 weeks ago

Last reply by Dropa 13 hours ago

Saying Inspect element changes permanently

How do you save the changes you made on inspect element on firefox? All im getting is youtube videos of how to do it for chrome and you require an extension! … (read more)

How do you save the changes you made on inspect element on firefox?

All im getting is youtube videos of how to do it for chrome and you require an extension!

Asked by Faerie Caster 1 day ago

Last reply by James 13 hours ago