Thunderbird 115.10.1 Inbox

Hi, Just updated to TB 115.10.1 and right on update it now fails to show the most recent emails in the inbox, They are there as I can scroll up to them but it no longer … (read more)

Hi,

Just updated to TB 115.10.1 and right on update it now fails to show the most recent emails in the inbox, They are there as I can scroll up to them but it no longer does that on it's own when opening and downloading the latest.

Any suggestions to get it back to normal operating condition?

Asked by tmod700 5 days ago

Last reply by tmod700 3 days ago

WebGL creation failed after reinstalling lbgl1* libegl*

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02… (read more)

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

Asked by Lakshay Rohila 2 days ago

Last reply by Lakshay Rohila 1 day ago

Restore synced data from computer on to Android phone

I logged into my account on my mobile browser, and was able to see all my passwords and saved data that I had on my computer. I ended up signing by accident and when I lo… (read more)

I logged into my account on my mobile browser, and was able to see all my passwords and saved data that I had on my computer. I ended up signing by accident and when I logged back in all my passwords and bookmarks where gone. How can I restore them??

Asked by 😈Savage👑Queen🤤 5 days ago

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (read more)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Asked by mobilesuit 1 week ago

Last reply by mobilesuit 1 day ago

Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (read more)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Asked by m_nowak 3 days ago

Last reply by m_nowak 1 hour ago

Firefox will not start

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intene… (read more)

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intenet.

Asked by LACanyon 1 week ago

Last reply by LACanyon 6 days ago

Firefox Loaded once but locks up

I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after clos… (read more)

I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after closing it.

Asked by LACanyon 6 days ago

Folder layout confusion

Junk, Bin, Deleted confusion in email account There is confusion in Settings regarding Junk,Spam, Bin,or Deleted. When setting up Spam checks it refers to Junk folder whe… (read more)

Junk, Bin, Deleted confusion in email account There is confusion in Settings regarding Junk,Spam, Bin,or Deleted. When setting up Spam checks it refers to Junk folder where I have customarily used Spam folder and or Deleted/ Bin folder options which am now not able to set in the options available. Is there any way around this. I use' Ubuntu Linux' and 'Android (Gmail')? Thankyou Walter Reed t.walterreed@gmail.com mail@walter.plus.com

Asked by Walter 6 days ago

drag and drop keeps breaking.

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently. i think i have f… (read more)

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently.

i think i have figured out how i can consistently recreate the bug as well as sort of fix it temporarily.

i start with a newly launched browser. everything works fine. but then if i attempt to drag and drop something shortly after i drag and dropped something else and it did the little animation where it returns to its original position, i find that i cant drag and drop anything FROM firefox to anywhere else. and i also cannot rearrage tabs.

it seems to fix itself whenever I drag something from another program TO firefox successfully such as text into a textbox, or a .html file into the window to view it.

Asked by goombabomber11 6 days ago

Dropdown menus don't work Ubuntu (wsl)

In firefox Ubuntu (WSLg) the dropdown menus don't work. I have already tried reinstalling both firefox, and the entire OS. When I press Custom URLs... (see image) nothin… (read more)

In firefox Ubuntu (WSLg) the dropdown menus don't work. I have already tried reinstalling both firefox, and the entire OS.

When I press Custom URLs... (see image) nothing happens. This issue is everywhere in the brouwser, on websites, even when I press help in the hamburger menu. (Or settings in that same hamburger menu.)

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

Asked by Ceel Beckers 6 days ago

Thunderbird email won't open

My Thunderbird email on my PC will only open intermittently in the last few days. Re-starting my computer sometimes helps, but only temporarily. There are no error mess… (read more)

My Thunderbird email on my PC will only open intermittently in the last few days. Re-starting my computer sometimes helps, but only temporarily. There are no error messages- just nothing happens. I am still able to access email on other devices - just not on PC - which I use a lot. I'd be grateful for ideas of how to fix this. Thank you, Pam Rycroft

Asked by p.rycroft 6 days ago

Download Notification issue

I can't search or write any url in search bar whenever I click on search bar it crashed my keyboard layout and it will be slide down. This error occurred while I download… (read more)

I can't search or write any url in search bar whenever I click on search bar it crashed my keyboard layout and it will be slide down. This error occurred while I download some files and didn't allow the notification for showing download in notification panel. When I have allow the download notification it works fine and download percentage shows in notification bar but I can't see my downloads in download tab. It's empty. These are bugs I am facing. Please fixed it I have give you the whole schenario of finding bug so you can get it clearly.

Asked by karanvishwakarma101010 6 days ago

Full screen closes and returns to home screen

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro. "On youtube mobile site or a reddit video, when I click the bottom right button to fu… (read more)

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro.

"On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23). "

Asked by edanannand 1 week ago

Last reply by edanannand 6 days ago

my minimize, maximize and close window buttons have disappeared

I think with the update to 125, I no longer see the typical Windows window controls in the upper right - minimize, maximize, close - so I don't know how to do those thing… (read more)

I think with the update to 125, I no longer see the typical Windows window controls in the upper right - minimize, maximize, close - so I don't know how to do those things.

THe top right looks like this Mac-based image (where those buttons are on the upper left) but I'm running on Windows so I don't have the dot buttons on top left nor the Windows style min/max/close at top right.

What do I need to do to get them back?

Asked by cmdoehlert 6 days ago

Last reply by cmdoehlert 6 days ago

Mail via Thunderbird works occasionally

An IMAP mail system is configured on a server running Debian 12. While there are never any problems via webmail, reception and sending work occasionally via Thunderbird 1… (read more)

An IMAP mail system is configured on a server running Debian 12. While there are never any problems via webmail, reception and sending work occasionally via Thunderbird 115.9. Even in "Troubleshooting Mode" it doesn't work. The server has good hardware characteristics and there are no applications that can slow it down, nor do I think it is a firewall problem or incorrect parameters otherwise it would never work. The error is related to timeout reaching the server. What can I check to find out where the problem is?

Asked by Dark Corner 6 days ago

Firefox crashes after updating. (Windows.)

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest upd… (read more)

What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest update for Windows. I then checked my crash logs and saw my session had crashed and Firefox had installed the update. Why could have this been? I would like a solution to this to ensure this doesn't haven't happen again. Thanks.

Asked by Jake 6 days ago

Last reply by Jake 6 days ago

Why are bookmarks from disconnected PC showing up on old PC that has been in storage ?

My Windows 10 PC stopped working a few days & is disconnected & partially disassembled. I’m temporarily using an old Windows 7 PC which I brought up from the base… (read more)

My Windows 10 PC stopped working a few days & is disconnected & partially disassembled. I’m temporarily using an old Windows 7 PC which I brought up from the basement the following day. They both have Firefox on them.

I saved one bookmark on the Win7 PC today. It was there when I looked earlier. Now I went to use it again & it’s not there. But my Win10 bookmarks are there!!

How could that be?

Asked by Mike109 6 days ago

Last reply by Mike109 5 days ago

Deleting emails in Thuderbird in Outlook email account does not delete them in Outlook

Hello. I have my outlook.com account set up in Thunderbird 115.10.1. When I delete emails in Thunderbird from my inbox, they disappear and they go to the Deleted folder… (read more)

Hello. I have my outlook.com account set up in Thunderbird 115.10.1. When I delete emails in Thunderbird from my inbox, they disappear and they go to the Deleted folder in Thunderbird as they should, but they aren't deleted on the Outlook server. I can still see them in my inbox if I use my Outlook app on my phone. I must delete them using my phone.

If I delete an email on my Outlook app on my phone, they disappear immediately in Thunderbird, which is correct. In other words, it works correctly if I delete from my phone, but not from Thunderbird.

My server settings are: Server Type: IMAP Mail Server Server Name: outlook.office365.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 When I delete a message: Move it to this folder: Deleted on <myaccount>@outlook.com

Can anyone help? Thanks!

Asked by mossy_rock 5 days ago

Last reply by mossy_rock 5 days ago