Profile/session doesn't ever save/load

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then… (read more)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Open 35 131

Despite re-installing Firefox sidebar is still missing (I spent 3 full days trying to fix it before re-installing)

Despite re-installing Firefox sidebar is still missing (I spent 3 full days trying to fix it before re-installing). I also can't obtain another tab - I'm restricted just… (read more)

Despite re-installing Firefox sidebar is still missing (I spent 3 full days trying to fix it before re-installing). I also can't obtain another tab - I'm restricted just to the one page I'm currently using

Open 22

Why are specific relay emails being sent to spam despite having a filter, and only being removed when the filter is run manualy?

I'm running the current 157.0.1 release on Windows 11, and specifically am having my emails from the AP be sent to spam even though I have a specific filter set to tag th… (read more)

I'm running the current 157.0.1 release on Windows 11, and specifically am having my emails from the AP be sent to spam even though I have a specific filter set to tag them. I feel as if the filter itself is set up properly because when I manually run it the messages will be moved from the spam folder to the inbox and tagged accordingly.

The one thing sticking out to me is these emails are being forwarded through my relay account. I've tried changing the filter to work based on the relay address, but again it only works when I manually run it. I've also tried setting the filter to run both before "and" after spam classification, but neither option works. Ideally the filter would work without me having to go to my spam and run it, and even then I'm wondering why the spam filter hasn't learned by now that those email belong in my inbox.

I'd appreciate any help or solutions; I'm not an email power user or networking wiz though so please try to keep it as dumbed down for me as possible!

Open 15 20

Firefox Desktop Version 157 TLS key logging warning — Norton 360 Standard is suspected, but HTTPS scanning tests did not resolve it and so I need help with identifying the root casues and sepcifc steps to eliminate this warning

My system • Windows 11 on a Dell laptop. • Firefox Version 157, my default browser. • Norton 360 Standard. • Two Firefox profiles; the warning appears in both. • Firefox … (read more)

My system • Windows 11 on a Dell laptop. • Firefox Version 157, my default browser. • Norton 360 Standard. • Two Firefox profiles; the warning appears in both. • Firefox Troubleshooting Mode does not eliminate the warning https://support.mozilla.org/en-US/kb/sslkeylogfile-warning?utm_source=chatgpt.com


What I have observed The warning appears on Firefox network-error pages, including when the internet is disconnected or I enter an incorrect URL. A particularly reproducible example occurs after I successfully log in to Kotak Net Banking and select Help → Raise a Query. Firefox then displays a connection/privacy warning associated with the embedded page. I do not see the same behaviour in Chrome or Firefox Private Browsing when performing the equivalent Kotak steps. Troubleshooting already completed 1. Norton Safe Web HTTPS scanning was disabled and re-enabled without resolving the issue. 2. QUIC/HTTP3 scanning, WebSocket Protocol Scanning and DNS/DoH scanning were individually tested without resolving it. 3. Firefox Enterprise Policies are inactive. 4. I found no SSLKEYLOGFILE entry in either Windows User Variables or System Variables. 5. Norton and Dell malware scans found no malware. 6. The warning also occurs when I connect through a mobile phone hotspot rather than my usual BSNL connection. Questions for Mozilla's technical contributors 1. Does this warning establish that Firefox detects SSLKEYLOGFILE, or could another mechanism produce the same message? 2. Can the variable be inherited by Firefox from a parent process or injected into its running process even when it is absent from the Windows User and System Variables? 3. What is the safest way to identify which process or security product is setting it on Windows 11? 4. Is there a known interaction between Firefox 157 and Norton 360 Standard that could explain this behaviour? 5. What evidence should I collect to distinguish a Norton issue from a Firefox issue without disabling security protections or modifying Windows settings? I am not looking to disable security features indiscriminately. I want to identify the actual cause and, if Norton is responsible, determine the precise setting that needs attention. I would particularly appreciate a response from a contributor with Windows networking, Firefox TLS or security-software diagnostic experience. Thank you.

Open 11

VPN limit not resetting after end of month

My Firefox VPN is still showing as nearing my limit, despite it now being October everywhere in the world. Why hasn't it reset to 50GB? I've tried restarting Firefox an… (read more)

My Firefox VPN is still showing as nearing my limit, despite it now being October everywhere in the world. Why hasn't it reset to 50GB? I've tried restarting Firefox and it didn't make any difference. It still shows "Getting close to your VPN limit. You have 2.2GB of 50GB left this month."

Open 9 1 31

Accessibilty denied constantly by firefox and ui changes.

Greetings, I am on the spectrum with aspergers. I have issues with organization, lining up objects, etc, but I am highly intelligent and present well. I have no doubt … (read more)

Greetings, I am on the spectrum with aspergers. I have issues with organization, lining up objects, etc, but I am highly intelligent and present well. I have no doubt society is aware of all the tropes that surround folks with my......difference. I have an incredibly hard dealing with change, and it sometimes wrecks my mental health. The changes are constantly throwing my health and welfare for a loop, and it is really harmful.

Everytime I get firefox setup to where I am comfortable, something new gets shoved down my throat. How to stop the constant feature change diarrhea abuse is inflicting on my health? Recent example. I only use 2 search engines, and I cant deal with the rest, its a colour thing sorry. I have had my search engines set up like this for 14 years.

Recently, firefox decided that I should go for another life rollercoaster, even though I didn't ask for it, and that I should permanently have things like history bookmarks tabs and actions as search engines, and they shouldn't be removable.

I don't have a history, as I value my privacy. I don't have bookmarks, because I remember everything and it sucks, and I type about 350 wpm. Tabs information is within history, so I see firefox as duplication idiots in this case, and I don't do any actions, not even sure what they are and I really don't care at all.

My parents are considering a lawsuit against firefox for accessibility issues like this, as 1 of my dad's best friends is an accessibility lawyer.

How can i stop firefox from constantly flipping my autism world upside down? I don't want my parents to sue them because it will bring a lot of attention on me.

Please help me re-normalize the internet for spectrum users.

Open 9 1

TB freezes on startup. I need help fixing TB -

Today TB froze during start up. No problems yesterday. I deleted global-messages-db.sqlite and restarted TB. Now it is frozen with a "Loading messages". Maybe it is rebui… (read more)

Today TB froze during start up. No problems yesterday.

I deleted global-messages-db.sqlite and restarted TB. Now it is frozen with a "Loading messages". Maybe it is rebuilding indexes and this takes a long time and I should be patient.

Maybe my In and Sent mail boxes are too big? If so, how can I safely prune them?

TB is becoming increasingly unstable for me. It was very reliable before about a month ago.

I doubt my AV is the culprit because AV has not changed today.

Thank you one and all.

Open 8

Firefox crashes on startup

Firefox keeps crashing/hanging on startup. Any other browser I use is fine. Been using Firefox for years and would like to keep using it. This has been going on since Aug… (read more)

Firefox keeps crashing/hanging on startup. Any other browser I use is fine. Been using Firefox for years and would like to keep using it. This has been going on since August, so I have not really been using it since then. Tried all the troubleshoot steps that Mozilla recommends but still crashing e.g reinstall, fresh install.

Open 7

suddenly can't retrieve ATT Yahoo emails with Thunderbird after trying every suggestion

Using Thunderbird 115.18.0esr Supernova 64-bit on Mac laptop OS 10.13.6. Worked fine for years, with ongoing Thunderbird updates, even though Mac OS is 32-bit. Suddenly… (read more)

Using Thunderbird 115.18.0esr Supernova 64-bit on Mac laptop OS 10.13.6. Worked fine for years, with ongoing Thunderbird updates, even though Mac OS is 32-bit. Suddenly, after 10/6/26 can't retrieve emails although I can see them on the ATT Yahoo server website. Can still send emails with Thunderbird. Inbound server settings are: POP server inbound.att.net, Port 995, SSL/TLS, Normal Password (I long ago created a Secure Mail Key, and even tried creating a new one). But inbound server name doesn't show in Saved Passwords (only outbound server with Secure Mail Key as password)? I have tried everything suggested, repaired my inbox folder, updated Thunderbird files, etc. in Profile as recommended. But still no prompt for password when attempting to get messages. Just shows "Done" at bottom left with no new messages received. But new messages are seen on server website. So it appears that Thunderbird isn't able to connect to the ATT Yahoo server to get emails. Why? And what else can I do? I love Thunderbird and want to continue using it.

Open 7

Laptop not syncing with DeskTop

HI All Recently purchased a laptop and want to have FF sync with my desk top. I am signed in to both devices with the same account and have checked all settings on both a… (read more)

HI All Recently purchased a laptop and want to have FF sync with my desk top. I am signed in to both devices with the same account and have checked all settings on both and they are identical. Why are they not syncing?

Open 7 20

how do i stop AI in google search on firefox for ver do not want AI gemini

i have tried multiple extent ions to disable ai in the search box on Firefox an nothing works i still get ai. Again why does everyone think ai is so great. why a… (read more)

i have tried multiple extent ions to disable ai in the search box on Firefox an nothing works i still get ai. Again why does everyone think ai is so great. why again are people not given a choice like do you want or not want ai. HATE AI IN SAMSUNG GEMINI AND GOOGLE do not want ai anywhere ion my computer or i phone and please let me know if there is an addon or extensions in Firefox to not see it in my searches in google searches

Open 7 2

Yahoo has a single Spam folder, but Thunderbird shows 2 for Yahoo

Hello, I hope you're doing well. I noticed that in Thunderbird, my Yahoo account has both a Bulk and a Junk Spam folder. My Yahoo account online and in the app only show… (read more)

Hello,

I hope you're doing well.

I noticed that in Thunderbird, my Yahoo account has both a Bulk and a Junk Spam folder. My Yahoo account online and in the app only shows one Spam folder for all such messages.

How can I ensure that I only have a single Spam folder, as is normal? I want to keep mail organization as simple as possible.

Thanks in advance!

Open 5

Browsing Data-Manage Exceptions won't stick between sessions

For the last several weeks, one of my computers when it updated to the new settings menu (version 156ish?), it has lost the ability to maintain some of the synced profile… (read more)

For the last several weeks, one of my computers when it updated to the new settings menu (version 156ish?), it has lost the ability to maintain some of the synced profile settings. For example, I have a couple websites that I list in the exceptions to not have Firefox clear the cookies, and I additionally have the clear cookies and site data check box enabled so that every other website I visit clears upon exiting. This is the setting combination I have utilized for years to keep the cookies from only 2 websites and clear out everything else.

On one of my computers, I'm able to add the exception, and as long as I do not close Firefox, the website exception settings stick. However, as soon as I exit Firefox, and open it back up, the settings clear themselves again, and I have to manually enter the exceptions again. This is very frustrating because one of the sites that I keep the cookies on the exception list has multiple different logins saved so that I don't have to manually re-login to every time I open Firefox.

I have attempted a refresh, and that did not fix the problem. I have fully uninstalled Firefox, manually deleted the %APPDATA%\Mozilla\ folder contents, reinstalled foxfire and this too does not fix the problem.

The weirdest part of this whole issue is my laptop, does not have this problem and the exceptions are sticking so I know that this setting combo works. Additionally, I have tried unchecking the clear cookies and site data box and this too is not allowing the exceptions to stick.

I have also tried re-syncing my account to pull the settings from my laptop and this too is not working.

This experience is on Firefox 157.0.1 (64-bit), Windows 11 Pro 26H2

Thanks for your time and please advise as to how to fix.

Open 5

Unable to attach files to emails (the ‘Attachments’ button does not respond)./ Anhänge an Email nicht möglich (Button "Anhänge" reagiert nicht).

I want to attach a file to an email. However, the ‘Attach’ button isn’t responding. The help button at the bottom of the page isn’t responding either. This hasn’t been a … (read more)

I want to attach a file to an email. However, the ‘Attach’ button isn’t responding. The help button at the bottom of the page isn’t responding either. This hasn’t been a problem before.

Ich will an eine Email eine Datei anhängen. Der Button "Abhänge" reagiert aber nicht. Auch der Hinweisbutton an der Fußleitse reagiert nicht. Bisher war dies kein Problem

Open 4 2

"Access Blocked" or "Unable to Connect" Error

Hi. Recently I have been having issues connecting to various websites including ones that I have connected to in the past. The first one that I noticed that I could no lo… (read more)

Hi. Recently I have been having issues connecting to various websites including ones that I have connected to in the past. The first one that I noticed that I could no longer connect to was The Trek (https://thetrek.co/) which I have for several years had no issue connecting to. Now it is happening with various other websites. I want to continue to be able to access the blogs etc. on their website. Thank you!

Open 4

Download location changed from last path to Downloads folder

Sorry if this is addressed elsewhere but I could not find it. After a recent update Firefox (Windows 11) started each website file download (mostly pdfs) at the Download… (read more)

Sorry if this is addressed elsewhere but I could not find it. After a recent update Firefox (Windows 11) started each website file download (mostly pdfs) at the Downloads folder. Previously, it would start at the most recent folder to which I downloaded a file. Since nearly all of my downloads are in a few neighboring folders way down the folder tree, I now have a ton of navigating to do for every single download. This is not sustainable. I have done a lot of Googling and investigated several suggested changes to about:config. I changed browser.download.folderList from 1 to 2. I made sure that browser.download.useDownloadDir is false. No effect. Any other suggestions? I am considering abandoning Firefox altogether. It has issues with some parts of the Medicare website. And an earlier update seemingly eliminated my ability to set a particular web page (Google) for new tabs, due to which I often wait a while for the page to appear, then realize I must click on Home. I like Firefox , but too many issues are accumulating and I can't seem to find solutions. Thanks for any help.

Open 4

Firefox just updated and will no longer open PDFs in a default viewer even when I change the settings.

Firefox just updated to 157.0 and will no longer open PDFs in a default viewer even when I change the settings. My setting say they are set to open in Mac Viewer, but con… (read more)

Firefox just updated to 157.0 and will no longer open PDFs in a default viewer even when I change the settings. My setting say they are set to open in Mac Viewer, but continue to open in browser. I even tried to set it to open in Adobe still opens in my browser.

Open 4

Problems with Thunderbird access to Google calendar account

Hi, I have Thunderbird installed and have been using it to do my email on a self hosted server and to connect to a google calendar account. This has been working for year… (read more)

Hi, I have Thunderbird installed and have been using it to do my email on a self hosted server and to connect to a google calendar account. This has been working for years, but now I'm finding when I accept a meeting invitation via email, its not being put through to the Google Calendar. I've reset the google calendar link a few time (deleted and created again from scratch). Its using the caldav interface to Google calendar. I'm also seeing this random message pop up (see uploaded image) - but there is no details on what to do. Anybody have any clues?

Open 4 31