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Firefox randomly crashes when switching tabs

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open… (read more)

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open, while quickly cycling between them. Firefox has been updated, and the crash still occurs even in troubleshooting mode. The most recent reported crash is Crash ID: 54793083-0841-470c-ae8a-687030240105. The flagged 'Crash Reason' is EXCEPTION_ACCESS_VIOLATION_WRITE

Asked by erikander87 4 months ago

Answered by erikander87 4 months ago

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Add-on icons appear in centre

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle. I have atta… (read more)

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle.

I have attached an image and the problem is highlighted in red.

Asked by meman8871 1 year ago

Answered by AliceWyman 1 year ago

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Firefox one hour behind the Windows 11 clock

Hello everyone, I posted my issue on the french speaking forum a few days ago https://forums.mozfr.org/viewtopic.php?t=153652&sid=96223ded5b326b4da4114d4c0fb4b740 I … (read more)

Hello everyone,

I posted my issue on the french speaking forum a few days ago https://forums.mozfr.org/viewtopic.php?t=153652&sid=96223ded5b326b4da4114d4c0fb4b740 I think I've had this bug since the last update of Firefox. I have checked on other browsers (Edge and Opera), and I have no problem with them. Its also ok on my mobile phone ... with Firefox !

Thank you for your attention and any help you can provide.

Regards Damien

Asked by damien-france 1 month ago

Answered by cor-el 1 month ago

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Bookmarks are synchronized from void over again

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What… (read more)

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What worse, when sync is performed, it duplicates tabs, now in "Bookmarks menu" I have albost 2000 bookmarks what are duplicates od ~20/30 ofer month. If Firefox do sync now on 2nd PC, I will get again 2000 and plus something bookmarks. Deleting it gives nothing. It comes back again and again. Normal Bookmarks tabalso gets old tabs and duplicates.

Asked by lazarencjusz 1 year ago

Answered by Alex R 1 year ago

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"Enter" don't execute search in Firefox

Today 05-08-2023 when useing Firefox, im no longer able to use enter key to execute a simple google search. But it works fine on Edge. I don't want to be forced to switch… (read more)

Today 05-08-2023 when useing Firefox, im no longer able to use enter key to execute a simple google search. But it works fine on Edge. I don't want to be forced to switch to Edge, how to i fix it?? it just happened randomly. More precisely it's the center of screen search-bar that don't work. I can still use the standard (top) search-bar

I have already tried to update it, close it, nothing works. And i would really like to not lose all my settings by uninstalling it.

Asked by jesperbobbel 9 months ago

Answered by valentinesire 9 months ago

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Videos Will Not Play

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going arou… (read more)

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

Asked by lance24 1 year ago

Answered by lance24 1 year ago

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Outlook default browser will not set to Firefox

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossi… (read more)

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossible to choose Firefox.

How can I make Firefox the default browser. This situation occurred after recent update (October 2023).

Any help would be appreciated. -- JGS

Asked by jgsimmons 6 months ago

Answered by jgsimmons 6 months ago

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Websites are not compatible with Firefox Browser ..... WHY?

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i g… (read more)

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i get them to work before i change browsers permanently?

Asked by Steve 2 years ago

Answered by Steve 2 years ago

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unable to upload images from my computer to blogger

Hello, On 18th Oct this year, blogger would not let me upload picture files from my computer - it gives the message 'Allow google.com to use cookies - you will not be abl… (read more)

Hello, On 18th Oct this year, blogger would not let me upload picture files from my computer - it gives the message 'Allow google.com to use cookies - you will not be able to access your files if necessary cookies are turned off'. I click Accept but nothing happens, so I click close and the window goes away without solving the problem. Uploading and publishing blogs with images was working with no problem two days earlier. I was still logged into my gmail account and had not made any changes. This is what I have tried. 1 - Switched off enhanced tracking protection for this site, as suggested by Firefox. It allowed me to upload 1 image into a draft post but this had disappeared the next time I opened the draft. Since then I have been getting the error message and not been able to upload images. 2 - cleared the cookies from google, as suggested by firefox. No effect 3 - cleared the cache and site data as suggested. No effect. I followed this with closing Firefox and reloading, logging back in to gmail, and still the problem persists. Can you help please? best wishes

Asked by NB Bonjour 6 months ago

Answered by NB Bonjour 6 months ago

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firefox will not open

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual … (read more)

I say crashing - it will not open. The closest I get is that it will say 'running troubleshooter mode', and then immediately close again before I can even see the actual browser. This issue does not occur with Chrome or DuckDuckGo, so it is not an issue with a Microsoft Family account. This issue is not related to missing or corrupted redist files, as I have installed all of the latest files there. I would like to switch to Firefox, as I use it on my phone.

https://youtu.be/YIS4MET6fys

^ this is a video of what happens.

Thank you for any help.

Asked by tcs 1 month ago

Answered by zeroknight 1 month ago

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FF version 120.0.1 has double spaced lines again. Fix?

New computer, Win 11 and FF 120.0.1 all fresh installed and updated with latest versions. The double line spacing in bookmarks and all other menus is back. There was a fi… (read more)

New computer, Win 11 and FF 120.0.1 all fresh installed and updated with latest versions. The double line spacing in bookmarks and all other menus is back. There was a fix for ver. 89 with the css file trick, but that DOES NOT WORK with this version. All other options I've run across don't work either. Why do the Mozilla software engineers think it's a good idea to break their flagship application every few years? Rhetorical question, I know.

Does anyone have a user fix that actually works with this FF 120.0.1 version? Something an experienced user can do that is not a programmer. analyst or engineer? I've been using FF since it first came out to challenge Microsoft's IE. Late '90s? I'd like to keep using it but this is too annoying to tolerate.

If anyone can help with step by step instructions, I would be eternally grateful.

Asked by doninwn 5 months ago

Answered by doninwn 5 months ago

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For 2FA, I used a code generated by Google Authenticator to enter my account - but codes are rejected

Recently I activated 2FA on Firefox. I scanned the barcode by Google authenticator, to make it my code generator. I'm now trying to enter Firefox on my laptop. After ty… (read more)

Recently I activated 2FA on Firefox. I scanned the barcode by Google authenticator, to make it my code generator.

I'm now trying to enter Firefox on my laptop. After typing my password, when I try to enter one of the generated Google Authenticator codes, I constantly get a response "Invalid code".

I had to use one of the backup codes (out of the 8), and managed to enter my account on the laptop, but none of the logins and passwords were found there (it's empty).

My first question is why does Firefox reject the codes received from Google Authenticator (do I have to cancel my 2FA and define it once again? but I did everything by the book, with GA, and it seemed fine the other day).

My second question: I finally managed to enter my account with one of the eight backup code. Why are there no passwords etc? Aren't they automatically drawn from my usual (existing) account?

The laptop runs Win 10. I installed the 2FA on my main computer, which runs Win 11.

Thank you very much in advance, Eldad

Asked by Eldad S-firefox 8 months ago

Answered by Eldad S-firefox 8 months ago

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Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in… (read more)

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

Asked by jonesjulia31 1 year ago

Answered by jonzn4SUSE 1 year ago

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Remember search and form history

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again. After logging out and back in t… (read more)

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again.

After logging out and back in the setting is disabled again. I've removed all plugins and extensions I've added and the issue persists.

I've tried Places Database : Verify Integrity but the issue persists on very Restart or loggin. In the past I've even removed FireFox with a 3rd party uninstaller to remove all remnants of FF but, as a very long term user of FF (right from the early Win XP days), this issue pops up from time to time and it's really starting to become extremely annoying.

Apart from Refreshing FF or the total nuke and reinstall option, what else can be done to stop this issue?

Thanks.

Asked by workshop3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Google safesearch

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on … (read more)

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Asked by roman94994 1 year ago

Answered by Terry 1 year ago

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How can I stop the purple Tracker Information pop-ups that appear every time I open a new webpage?

Hi, Since recent updates to Firefox I get a purple pop-up listing Trackers at the bottom right of my screen every time I open a new webpage. I'm happy with my PC securi… (read more)

Hi,

Since recent updates to Firefox I get a purple pop-up listing Trackers at the bottom right of my screen every time I open a new webpage. I'm happy with my PC security settings and have good protection software running - but this pop-up listing Trackers is becoming a nuisance.

Is there a way to stop Firefox displaying the Tracker notification pop-ups whilst still intercepting and blocking them in accordance with my security settings?

I see that other users have asked the same question, but it does not seem to have been answered yet.

Thanks,

Peter

Asked by PeterKinloch 1 year ago

Answered by PeterKinloch 1 year ago

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my questions in firefox forum

in my account my questions here ,in this firefox forum , i see my questions about... thunderbird! its strange,right? i look for my questions and asnwers in this foru… (read more)

in my account my questions here ,in this firefox forum , i see my questions about... thunderbird! its strange,right? i look for my questions and asnwers in this forum. so where are they ?

Asked by Slawomir Dzwonek 1 month ago

Answered by cor-el 1 month ago

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Access denied

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this … (read more)

I am trying to arrange a redelivery with Royal mail, but keep getting met with this error message You don't have permission to access "http://www.royalmail.com/" on this server.

Reference #18.2cfaff5a.1672254451.123bbae8

Asked by williammcgarrie 1 year ago

Answered by Paul 1 year ago