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Firefox has 'broken' its UI in some way after updating. Is there a way to fix this without refreshing & thus losing tabs/sessions etc?

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what hap… (read more)

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

Asked by thesilverhornet 1 year ago

Answered by thesilverhornet 1 year ago

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bookmark drop-down menu icon on the address bar disappeared

There used to be an icon just to the right of the star (for creating a new bookmark) on the address bar that when clicked gave a drop-down bookmark menu. For some reason… (read more)

There used to be an icon just to the right of the star (for creating a new bookmark) on the address bar that when clicked gave a drop-down bookmark menu. For some reason it disappeared and I cannot seem to get it back. All I have been able to do is go to settings => bookmarks to get a list of bookmarks, which, however, doesn't have the bookmarks organized into the sub-categories I once had. How can I get that icon back on the address bar? I don't want to add on a bookmark bar or tool bar.

Asked by hashimoto.henri 1 year ago

Answered by cor-el 1 year ago

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YouTube videos dropping frames

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checke… (read more)

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

Asked by TA 1 year ago

Answered by TA 1 year ago

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Overflow menu not working correctly

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The button… (read more)

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The buttons on the customize screen itself work correctly, and some of the elements present on the toolbar will change between visible and overflow just fine, but others I am completely blocked from moving. Please assist, as this is seriously impacting workflow.

Asked by aubrey.reader 1 year ago

Answered by cor-el 1 year ago

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When I press the "A" key, Firefox identifies it as a shortcut?

For the past few months I've been starting to have some trouble with other sites that I go onto. For example, on Google if I try to search something that has 'a' in it, i… (read more)

For the past few months I've been starting to have some trouble with other sites that I go onto. For example, on Google if I try to search something that has 'a' in it, it ignores the rest of my query and searches up everything leading up to the A. Even just pressing A it's almost like it's acting as a mouse-click, but this problem only seems to be occurring on Firefox, nothing else.

What's going on?

Asked by n1log 1 year ago

Answered by cor-el 1 year ago

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Sync option not present

Following instructions on sync my Anroid phone with another device. There is no "sync and save your data" menu option. Using firefox 111.1.1 (Build #2015941331), 7ca9e… (read more)

Following instructions on sync my Anroid phone with another device. There is no "sync and save your data" menu option.

Using firefox 111.1.1 (Build #2015941331), 7ca9e3119b+ GV: 111.0.1-20230321111920 AS: 96.4.0

on Oneplus Nord CE 5G model EB2103

Thanks

Asked by mattwedd 1 year ago

Answered by TyDraniu 1 year ago

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Move to the tab when it is opened

Locking this thread.Please continue here: [/questions/1409196] Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the sc… (read more)

Locking this thread.
Please continue here: [/questions/1409196]
Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me.

Asked by x2 1 year ago

Last reply by cor-el 1 year ago

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Move to the tab when it is opened

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it aut… (read more)

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me. ( I mean, it no longer applies to bookmarks, I want it to apply to bookmarks )

Asked by x2 1 year ago

Answered by cor-el 1 year ago

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2Factor authentication

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code" I have tried with M… (read more)

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code"

I have tried with Microsoft auth, Google, and Authy - Same result each time...

Asked by benbagdady 1 year ago

Answered by benbagdady 1 year ago

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Cant scroll on google sites

when i search something in google.com most of it is unloaded and i cannot scroll down and on youtube.com i cant scroll down. I dont know what to do … (read more)

when i search something in google.com most of it is unloaded and i cannot scroll down and on youtube.com i cant scroll down. I dont know what to do

Asked by ErinGara 1 year ago

Answered by cor-el 1 year ago

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webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 1 year ago

Answered by badadim1 11 months ago

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Firefox freezes when I try to read Sydney Morning Herald

I have an on-line subscription to the Sydney Morning Herald. Recently, every time I try to read an article, Firefox freezes. I can read SMH okay on my iPad. If I trans… (read more)

I have an on-line subscription to the Sydney Morning Herald. Recently, every time I try to read an article, Firefox freezes. I can read SMH okay on my iPad. If I transfer the SMH Article URL into Edge everything works okay. What have they done to Firefox?

Asked by Vagulus 1 year ago

Answered by Terry 1 year ago

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Firefox stopped working after uninstalling Edge and Office 365

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one). This is the same problem that someone report… (read more)

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Asked by colin_hodgson 1 year ago

Answered by TyDraniu 1 year ago

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playing videos on firefox doesnt work on reddit or twitter, and doesnt work on some youtube videos.

It works on librewolf and brave, and im running on fedora 37 (using the flatpak package) i have tried every fix including but not limited to: reinstalling, troubleshoot m… (read more)

It works on librewolf and brave, and im running on fedora 37 (using the flatpak package) i have tried every fix including but not limited to: reinstalling, troubleshoot mode, making a new profile and clearing cache. also the openh264 plugin always says preparing to install or smth but never does, thought id mention it in case its important.

Asked by Blisterexe 1 year ago

Answered by jonzn4SUSE 1 year ago

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No media notification while watching youtube videos (since Firefox 111 or earlier)

No media notification while watching youtube videos (since Firefox 111 or earlier). It was availabe recently, it was possible to play video in the background. Now it's n… (read more)

No media notification while watching youtube videos (since Firefox 111 or earlier).

It was availabe recently, it was possible to play video in the background. Now it's no longer possible.

i checked on two different Android devices - the same issue.

Any tips?

Thabk you for help.

Asked by cpphool 1 year ago

Answered by Paul 1 year ago

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How to disable "Switch to Tab"

Same as this question, but the answer is outdated: https://support.mozilla.org/en-US/questions/839240 Is there a way to do this in the about:config page? There is an an… (read more)

Same as this question, but the answer is outdated: https://support.mozilla.org/en-US/questions/839240

Is there a way to do this in the about:config page?

There is an answer about holding `Alt`, but that is a workaround.

Asked by 24michaelpartridge 1 year ago

Answered by cor-el 1 year ago

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Editing .pdf files

Is there a way to fully edit a .pdf file in the new Firefox browser? I know how to annotate, but I don't see any way to copy and/or paste. This originally came up when … (read more)

Is there a way to fully edit a .pdf file in the new Firefox browser? I know how to annotate, but I don't see any way to copy and/or paste. This originally came up when I wanted to copy one sentence from of an entire document. Thank you.

Asked by DorothyJ 1 year ago

Answered by cor-el 1 year ago

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'prefers-color-scheme' media query returns 'light' no matter what

I noticed this first when I had to force Google to go into dark mode even though firefox was already in dark mode. I have searched through some issue reports and have se… (read more)

I noticed this first when I had to force Google to go into dark mode even though firefox was already in dark mode.

I have searched through some issue reports and have seen a lot of people mentioning that their system theme is not being detected properly. This is not that issue. I can set the firefox "Website appearance" to dark or automatic at which point the UI of firefox itself does do into dark mode so no issues there. However if I go to a website that tries to query 'prefers-color-scheme' and set its theme accordingly it always returns 'light'. This is the case even if I set the 'layout.css.prefers-color-scheme.content-override' to 0 in about:config.

I used this website to test: https://septatrix.github.io/prefers-color-scheme-test/

The issue persists when opening a website in a private window.

Let me know if I need to provide additional information.

-Felix

Asked by felixbrakel 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to get the standard DOM highlighters back?

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How t… (read more)

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How to get them back? Attaching 2 images: one from firefox, with current boder-highlights, and sadly one from chrome, because firefox doesn't have anymore, with background highlights, just as an example of how, circa, was FF before.

How to get back?

Asked by Stratboy 1 year ago

Answered by Ed 1 year ago