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No Printer Option

I have Thunderbird v115.5.1 and i have no print option available and nowhere to configure a printer. When i hit the PRINT button, my only option is to Save To PDF. I have… (read more)

I have Thunderbird v115.5.1 and i have no print option available and nowhere to configure a printer. When i hit the PRINT button, my only option is to Save To PDF. I have looked for a Tools option to set up a printer, but there are no options in my GUI

Thanks for the help.

Terry

Asked by Terry Bilton 5 months ago

Answered by Scott Mathis 1 week ago

  • Solved

Installing custom Firefox extension

I'm at a loss for words here. I have a website I frequent and it has a really annoying behavior. I'm a developer so finally I mustered the strength to do something about … (read more)

I'm at a loss for words here. I have a website I frequent and it has a really annoying behavior. I'm a developer so finally I mustered the strength to do something about it. I googled how to create an extension in Firefox and within 5 minutes I had a working extension that solved their annoyance. However, I can only load it temporarily. If I close Firefox, it goes away. When I try to actually install it, it says I need to have it signed. I have now spent the better part of an hour trying to find out how to self sign it. I refuse to believe that I have to submit this to Mozilla for me to be able to install my own code. Can someone please send me in the direction of how i self sign and install my own extension. I have no intention of publishing, I only want to run this for myself.

Asked by viktor37 2 months ago

Answered by cor-el 2 months ago

  • Solved

what should i enter in 'your login' when adding an existing Outlook email a/c to thunderbird

I've provided all of the other data, no problem. But the <Your login> field has only "YOURDOMAIN\yourusername" in it as a format hint. The field carries an Info sym… (read more)

I've provided all of the other data, no problem. But the <Your login> field has only "YOURDOMAIN\yourusername" in it as a format hint. The field carries an Info symbol, but it's greyed out.

There are many possible domains, e.g. microsoft.com, office365.com, outlook.com, each with possible 3LDs, and the domain-name of the organisation that provides my account.

The most obvious (MYORGDOMAIN\Roger.Clarke) gets the error-message: > Authentication failed. Please check the username and password. (I checked, and they're the same as I use for a webmail login there).

Leaving it empty gets this error-message: > Unable to log in at server. Probably wrong configuration, username or password. (That about covers the possibilities then ...).

Asked by Roger.Clarke 1 month ago

Answered by Roger.Clarke 1 month ago

  • Solved

Thunderbird always turns off the print server every time it is started.

Thunderbird always turns off the print server every time it is started. I am running version 115.7.0 on a Win 11 OS. This problem began when I last updated Thunderbird … (read more)

Thunderbird always turns off the print server every time it is started. I am running version 115.7.0 on a Win 11 OS. This problem began when I last updated Thunderbird (I think?) Jim Teague

Asked by jimteague 3 months ago

Answered by jimteague 3 months ago

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Firefox Update 124.0.1 has deleted all my Bookmarks and History - can I get them back?

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct pro… (read more)

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct profile as I checked the dates and also double checked it against a backup I made 2 weeks ago.

Have included an image of my 'more troubleshooting information' details - I'm sure this is supposed to have more data on the page?

If there is no way to recover my hisotry and bookmarks, I see there in my profile folder is a 'bookmarksbackup' folder which contains .jsonlz4 files, one of which was saved on the 21st March 2024. I know book marks are .json files, can anyone tell me how to turn a .jsonlz4 file to a .json?

[Oh, I pressed to add here my 'troubleshooting information' as directed by this forum page and it said it couldn't automatically do it, and when I pressed 'manual', it opened that over this page and so when I pressed 'back' it had naturally deleted this post so I've had to retype everything from memory, thanks so much Mozilla for that. How about a warning that this will happen?]

Asked by cetaceus1 1 month ago

Answered by cetaceus1 1 month ago

  • Solved

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (read more)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 1 month ago

Answered by zeroknight 1 month ago

  • Solved

MBox format support

Hello ! I've been looking for some ways to import GMail takeout exported mails files that use MBox format. Googling I found some extension to do it, named "ImportEx… (read more)

Hello !

I've been looking for some ways to import GMail takeout exported mails files that use MBox format. Googling I found some extension to do it, named "ImportExportTools NG". I've tested and it seems to have some issues : for example, after importing some MBOX files, the mails counts doesn't match GMail's values. I have not spent time to diagnose it yet...

I've also tried to simply put my MBOX files in my TB local folders and it seems to work.

Please, could someone confirm that this last trivial way actually works, and thus there's no need to any extension or tool ?

Thanks for your help.

Regards.

Asked by ephemeris.lappis 4 months ago

Answered by Matt 4 months ago

  • Solved

Folders missing in the left pane

I have the latest Tbird 115.4.3,and cannot figure out how to display all my folders in the left hand pane. I only see the most commonly used folders. How can I remedy thi… (read more)

I have the latest Tbird 115.4.3,and cannot figure out how to display all my folders in the left hand pane. I only see the most commonly used folders. How can I remedy this? Thanks

Asked by Newbeak 5 months ago

Answered by sfhowes 5 months ago

  • Solved

Why can't I see the SMTP settings?

I'm probably wasting my time here because whenever I Google this problem I get instructions that do not work. And If I try and search Thunderbird Settings with the simpl… (read more)

I'm probably wasting my time here because whenever I Google this problem I get instructions that do not work. And If I try and search Thunderbird Settings with the simple searchterm SMTP I get 'Sorry! There are no results in Options for "smtp".' This seems a peculiar error message for an application that purports to be an email client! And I've just updated to the latest version (115.7.0).

So, pretty please with sugar on top, how do I get to see the smtp server settings in Thunderbird? I would really hate to have to switch to Outlook.

Thank you

Matthew Fisher

Asked by maf128 3 months ago

Answered by maf128 3 months ago

  • Solved

Disable media controls overlay without disabling media keys

Hello, I want to disable media controls overlay without disabling media keys. I wandered in config but couldn't prevail with said subject. Its a nice feature unless I ha… (read more)

Hello,

I want to disable media controls overlay without disabling media keys. I wandered in config but couldn't prevail with said subject. Its a nice feature unless I have to stop a quite few times then its just a blockage for my much needed viewspace.

Thank you.

Asked by Ozan Ayten 2 months ago

Answered by Ozan Ayten 2 months ago

  • Solved

Can not download newest VDH Companion App and I can't set up a github.com account to even report the problem

Hello, I have tried to download the newest VDH Companion App (via the link on the github.com webpage) Seven (yes, 7) times and every time the download Fails or I get "Ze… (read more)

Hello,

I have tried to download the newest VDH Companion App (via the link on the github.com webpage) Seven (yes, 7) times and every time the download Fails or I get "Zero bytes". I tried to contact "Support" but there is only a Support Forum and nobody else has posted this as an issue that I was able to find when I searched. So no support is offered. The website suggests that I create an account to be able to post a new issue. However, Every time I have tried to set up a github.com account, I am Unable to do so. The page to set up an account either doesn't load OR if it loads, I can not add any information to it. I am a VDH Registered User and until this morning, the current VDH app I am using, version 8.2.1.1 was working just fine. But now when I try to use it, it says that my VDH Companion App needs to be updated. But I can not even download it to update it. I am running the current version of FF, 123.0.1 on an iMac with Sonoma OS 14.4. We used to be able to email Mig but not anymore. The github.com support page is unwieldy at best and I see that numerous requests for help or support have not been answered or even acknowledged. I am a paid Registered user with a license, but that doesn't seem to matter. I, like many others from what I read online, count on using this app almost every day and I would think that the mechanism for updates should be working correctly. The update files I tried to download came across at crazy low speeds, like 20.1 to 40.5 Kbps! I spent over an hour with Tech Support for HughesNet and much to my chagrin, No Other Websites had any issues with download speed. It was only happening on the github.com website and this one file update. Sorry if TMI but I am just trying to thorough.

Asked by jdstickledc 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Word Wrap Mystery

Hello, Most received emails word wrap in Thunderbird, but a small proportion overflow the right side of the viewport. Is there anything I can do to make them wrap? Is the… (read more)

Hello, Most received emails word wrap in Thunderbird, but a small proportion overflow the right side of the viewport. Is there anything I can do to make them wrap? Is there anything I can ask the senders to do to eliminate the horizontal scroll bar? Alan.

Asked by Alan37 1 month ago

Answered by sfhowes 1 month ago

  • Solved

XULRunner Error: Could not determine any profile running in backgroundtask mode!

The last couple of weeks I have this pop up interrupt my screen quite often several times in a row. I have searched every article online that is remotely similar to th… (read more)

The last couple of weeks I have this pop up interrupt my screen quite often several times in a row.


I have searched every article online that is remotely similar to this problem and none of the solutions have  worked. 

Any ideas on what I can do to stop this annoyance?

Asked by gpsd3208 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Screenshot is not functional

I am using Firefox 120.0.1, and I have difficulty to take screenshot. I tried to press shortcut key and button in toolbar as shown in the attached image, but they didn't… (read more)

I am using Firefox 120.0.1, and I have difficulty to take screenshot.

I tried to press shortcut key and button in toolbar as shown in the attached image, but they didn't work.

Is there any good way to fix this problem without reinstall firefox app?

Asked by hayabusa FireFox 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Thunderbird: Copies of messages not being saved in SENT folder

Hi all, Two days ago, copies of messages I send stopped being automatically saved to my TBird SENT folder. This is the case whether I send the messages to myself or othe… (read more)

Hi all,

Two days ago, copies of messages I send stopped being automatically saved to my TBird SENT folder. This is the case whether I send the messages to myself or other addressees.

I use Windows 10, TBird 115.6.1, and Gmail (with POP3 for the affected account).

BTW, this is not happening with an IMAP account I also use with TBird. Copies of messages I sent continue to be automatically saved to that account's Sent folder (as usual).

After researching this problem for several hours today, I've found that it's not an uncommon issue. The general advice is to navigate to Tools > Account Settings > Copies & Folders, check the Place a copy in, select Other, then point to the Sent folder of the affected account. (Alternatively, a copy can be requested to be placed in the Sent folder under Local Folders, which is actually what I've had set for many years of using TBird).

I tried sending multiple test emails to no avail. Nothing solved the problem of no copies in SENT. Despite that, every time I sent a new email, my Sent folder message count showed the addition of one more message, but no message appeared. Right now my Sent folder says there are 14 messages there, but none actually appear. The folder is empty.

I then tried several other alternative suggestions from Mozilla and other websites. Nothing works. Copies of emails I send are being saved to my Sent folder on Gmail webmail. Just not in Thunderbird.

I also tried the REPAIR option for my Sent folder. No effect. Shut down the program, re-started it, etc.

I verified that I had set TBird as an exclusion in Windows Security.

As a last resort (since this is a very troublesome problem!) I created a new "Copies" folder under my Local Folders and set the "Place a copy in" that new folder instead of into Sent. That did actually work. Copies of emails I sent after that did show up in that new "Copies" folder.

I would appreciate any assistance you can give, as I suspect my TBird Sent folder has somehow become suddenly corrupted. If so, can you suggest how to proceed. Thanks very much!

Asked by kakaako 4 months ago

Answered by kakaako 3 months ago

  • Solved

How to unpin google in my search bar

Every time I am trying to search, google is always pinned on my search bar, and I want to get rid of it. How can I remove google? (On the image I marked the issue with a … (read more)

Every time I am trying to search, google is always pinned on my search bar, and I want to get rid of it. How can I remove google? (On the image I marked the issue with a red circle)

Asked by Nekoboy 5 months ago

Answered by cor-el 5 months ago

  • Solved

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

I can't receive emails at any address from those in Thunderbird. I have several addresses, some in Gmail but not all. And in each of them I get this message: The STAT com… (read more)

I can't receive emails at any address from those in Thunderbird. I have several addresses, some in Gmail but not all. And in each of them I get this message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials. I am using version 115.5.2

Asked by Silvio Hecht 4 months ago

Answered by Agent virtuel 4 months ago

  • Solved

Firefox keeps offering to translate websites, this is EXTREMELY unwanted

Firefox keeps offering to translate websites, your new feature. I neither want it to, nor do I appreciate ads, because it is simply you advertising your new product. I … (read more)

Firefox keeps offering to translate websites, your new feature.

I neither want it to, nor do I appreciate ads, because it is simply you advertising your new product.

I have looked at the settings and there are 0 languages for which I've set it so it will offer me to translate and 0 for which it will do. Besides the fact I do speak and read multiple languages; it is not a feature I am interested in.

So when I set it so it will not bug me about it and every time I enter a foreign language site the little pop-up shows; that's some serious unwanted ads and also clearly FAR more tracking than FF is even supposed to be doing.

I have used firefox for nearly 15 years, but I'm honestly wondering if I should find another privacy focused browser One that doesn't spam me with little pop-ups over it's latest ill-conceived stupid feature.

So you could help by actually NEVER-EVER under any fucking circumstances show this stupid translation pop-up UNLESS I put I request it to do so in the settings or at the very LEAST allow me to turn it off.

Asked by Zoutpeper 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Sending emails to group in address book

I have established a group in Thunderbird. I want to send a group email to all the individuals in my group. I believe that in the past I could click on the group name in … (read more)

I have established a group in Thunderbird. I want to send a group email to all the individuals in my group. I believe that in the past I could click on the group name in the address book and have all the emails within the group come up in the To line of the email. Now I have to click on the group and then on each individual, which sends their email to the To line, but then when I click on the second person, the email is sent to the individual in the To line of a new email. How can I choose at one time all the emails of individuals in the group?

Asked by cherimadison 3 months ago

Answered by Wayne Mery 3 months ago