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403 Forbidden

Hello, When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, … (read more)

Hello,

When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, and clicked OK. Also, I only use Private browsing, which is set to remove all history, caches, etc. whenever I close Firefox. I have been logging in to tradestation 4 or 5 days a week for months, until today. Please help fix this.

Thank you, Barry

Asked by barry 1 year ago

Answered by barry 1 year ago

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"Incorrect Password" error when trying to resync my laptop

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Fire… (read more)

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Firefox account on that laptop. I enter my standard email and the same password as on my desktop, but get an error stating, "Incorrect Password".

Following suggestion from an older thread with the same problem, I installed a nightly build on my desktop and tried to log in with that, unsuccessfully. Same problem. I used my same email and same password, but the nightly build version of Firefox reported the error, "Incorrect Password".

While thinking about this, I checked my newish phone and found it was not synced either. Using my email and password, I was unable to get it to sync. However, I was able to sync the phone using the QR code. So my phone is now synced to my Firefox account.

I really want to get the laptop to sync to my Firefox account and am mystified as to how to track down what the problem might be.

Asked by paul.martzen 1 year ago

Answered by paul.martzen 1 year ago

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Disabled, having trouble navigating content in Firefox

I have physical limitations and need to use middle mouse button to scroll. However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers ov… (read more)

I have physical limitations and need to use middle mouse button to scroll.

However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers over a hyperlink or linked object -- and, fun fact, there are A LOT of links on the Internet, so this equates to a very janky and sub-optimum experience, in my personal use-case.

How can I make it so that the middle mouse button functionality is not hijacked by mouse-over context? I've already tried/disabled middle-mouse-button-click-to-open-link-in-new-tab.

Asked by jehighley 1 year ago

Answered by jehighley 1 year ago

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Can't find Microsoft account password in Firefox

Hi, I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software… (read more)

Hi,

I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software "might" be tied to my current pin and password.

If I log into my Microsoft account with Firefox, I am prompted for an email address. After entering my address the password is automatically entered by Firefox. Great.

But the login details are not stored under Firefox - Paswords. There is no Microsoft entry in Passwords.

Where might the password it be stored?

Thanks Hans

Asked by hans31255 1 year ago

Answered by cor-el 1 year ago

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mozilla.cfg infected with Adware.PL.Besttoolbars.vl

Gridinsoft Anti-Malware v.4.2.66 Report file date: 3/4/2023 14:35:47 Last update: 3/4/2023 14:35:47 Quick Scan started Scanning process... c:\program files\mozil… (read more)

Gridinsoft Anti-Malware v.4.2.66 Report file date: 3/4/2023 14:35:47 Last update: 3/4/2023 14:35:47

Quick Scan started Scanning process...


c:\program files\mozilla firefox\mozilla.cfg ---- General PartOfThreat

Adware.PL.Besttoolbars.vl MD5: 18F38A5E209C9812EB124D0BB62E76C1:800


I have tried all means to remove this but still get the warning after each reboot with this infected file. Ran Spybot Search and Destroy, Gridinsoft Anti-Malware, MRT (twice, 23 hours each time), MSERT (twice)..., RogueKiller, and a few others.

Asked by N.Aumond 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (read more)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Asked by RandomTroll 1 year ago

Answered by TyDraniu 1 year ago

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HELP! Logins lost from profiles

This all started when i wanted to use a user.js file for firefox. I followed a youtube video to create a new profile to use the user script but I wanted to change the di… (read more)

This all started when i wanted to use a user.js file for firefox.

I followed a youtube video to create a new profile to use the user script but I wanted to change the directory so I deleted it, made it anew and somehow the default profile file that i used was gone (I realised this only later). I think I had somehow overwritten it, but its weird because in my trashbin i did not find anything.

When asking me to login to sync I gave my password but it said it was wrong i realised I was using a vpn so i turned it off and then it worked, however then it asked me for a confirmation code from my email wich I also gave but it still refused saying it was wrong, which it wasn't!

After that I gave up and made a backup of my profiles and resetted my password still thinking I had my old profile file. My logins were gone and copying and pasting the login.json with the key4.db files from other profiles didnt give them back.

Luckily am still logged into my mobile app where i have my logins but there is now a warning sign to reconnect to resume syncronizing and Im afraid if i reconnect its going to delete my saved logins on the app instead of using them.

What do i do now? Is there a way to export all my data from the mobile app? Do I need to copy my logins one for one? Or can everything be resolved by reconnecting?

Asked by anonymouseindahouse 8 months ago

Answered by anonymouseindahouse 8 months ago

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Firefox has saved password for a website, but cannot be found in Firefox password manager

Firefox always brings up the saved password for a particular website, but the password is old and wrong. Going to the Logins and Passwords management page, I enter a sea… (read more)

Firefox always brings up the saved password for a particular website, but the password is old and wrong. Going to the Logins and Passwords management page, I enter a search for the website as it appears in the address bar, but there is no associated login in Firefox. There is no password associated with any part of the website's name or URL in 'about:logins' . Yet still some password shows up with a saved login. How do I find the password for this website and correct the password?

Asked by ngibson5 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Multi-Account Containers - Missing an elements in the context menu of a link?

I have installed the Multi-Account Containers add-on. When I right-click on a link on a page, I am missing the Firefox Multi-Account Containers element shown in the Multi… (read more)

I have installed the Multi-Account Containers add-on. When I right-click on a link on a page, I am missing the Firefox Multi-Account Containers element shown in the Multi-Account Containers KB article (see attached screenshot KBContextMenu.png).

My context menu looks like the attached screenshot MyContextMenu.png.

  1. Has the Multi-Account Containers add-on been updated, and the KB article needs to be revised?
  2. Is there a setting that I need to do to show this context meny element?

Asked by ErlingR 1 year ago

Answered by TyDraniu 1 year ago

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Sync option not present

Following instructions on sync my Anroid phone with another device. There is no "sync and save your data" menu option. Using firefox 111.1.1 (Build #2015941331), 7ca9e… (read more)

Following instructions on sync my Anroid phone with another device. There is no "sync and save your data" menu option.

Using firefox 111.1.1 (Build #2015941331), 7ca9e3119b+ GV: 111.0.1-20230321111920 AS: 96.4.0

on Oneplus Nord CE 5G model EB2103

Thanks

Asked by mattwedd 1 year ago

Answered by TyDraniu 1 year ago

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Move to the tab when it is opened

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it aut… (read more)

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me. ( I mean, it no longer applies to bookmarks, I want it to apply to bookmarks )

Asked by x2 1 year ago

Answered by cor-el 1 year ago

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2Factor authentication

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code" I have tried with M… (read more)

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code"

I have tried with Microsoft auth, Google, and Authy - Same result each time...

Asked by benbagdady 1 year ago

Answered by benbagdady 1 year ago

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Resizing of tabs and open new tab plus icon do not work correctly

Since one of the last updates the behaviour for the tab re-sizing got messed up. When there are only a few tabs with full size, those as well as the additional plus ico… (read more)

Since one of the last updates the behaviour for the tab re-sizing got messed up.

When there are only a few tabs with full size, those as well as the additional plus icon is shown. But when there are more tabs and they are re-sized, then the right side gets cut off. First the new tab icon dissapears and then also the last tab get's cut off.

I attached a screenshot with three firefox browser windows showing the problem, as well as a forth one with only 3 tabs open, which are shown in full size including the new tab icon.

This is a new problem as the tab resizinng and the new tab icon used to work perfectly fine no matter how many tabs were opened.

Asked by bernhard41 1 year ago

Answered by cor-el 1 year ago

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Firefox "MV3 extensions button"

I was totally blindsided by the changes imposed by the switch to this feature. Having now read up on it I can understand the need for it, but IMHO the implementation is..… (read more)

I was totally blindsided by the changes imposed by the switch to this feature. Having now read up on it I can understand the need for it, but IMHO the implementation is... not optimal. Why do we have to have two "overflow" icons? Why could the two functions (traditional overflow list and new Extensions Management) not be maintained under a single button/function as before? (I don't care which symbol would be used, but splitting up the access to these functions? Come on!) AND why can we no longer order the items on the new overflow menu the way we want? --at least, I haven't found a way to move them around. Further, when extensions say that they "Can't read and change data on this site", does that mean that the extension is broken, nonfunctional, locked out, etc., or are we required to do something to restore it to functionality? -And if so, do we have to do this for every extension, on every site? Let me just say, not a huge fan at this point. Ugh.

Asked by Doxxie 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Widowed and split screen mode on Huawei P40

Firefox seems to be unable to start in widowed or split screen mode on Huawei P40, EMUI 12. On EMUI 12, apps that support widowed mode are marked with a "window" button i… (read more)

Firefox seems to be unable to start in widowed or split screen mode on Huawei P40, EMUI 12. On EMUI 12, apps that support widowed mode are marked with a "window" button in the "recent apps" view. You can see in on screenshot in a yellow circle for Facebook app, but it is absent for Firefox. When I try switching to split screen mode, it shows a message, that Firefox is unable to be run in this mode (sorry, the message is in Japanese). Even if I try using an app Split Screen Shortcut, that seems to have it's own split screen function, separate from the EMUI one, Firefox still launches in fullscreen, and the Shortcut app returns an error.

The thing is, I tried Firefox on Samsung Galaxy A04s (presumably, Android 12?..), and it works without any problems.

It's it a bug and Firefox should support split screen and windowed mode, but doesn't, or does the app lack this support, but Samsung A04s's system just forces it to open in that mode itself?

If it's a bug, I would really appreciate it if you could fix it. This is literally the only downside (for me) this app has.

Asked by alkir-2 1 year ago

Answered by alkir-2 1 year ago

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firefox developer highlighting elements outlined problem

hello guys I need help with this problem in firefox developed edition Specifically, when I use the Inspector panel to inspect elements on a webpage, the selected element… (read more)

hello guys I need help with this problem in firefox developed edition

Specifically, when I use the Inspector panel to inspect elements on a webpage, the selected elements are outlined with a blue border instead of being filled with color. This is making it difficult for me to visualize the layout and styling of the elements, and I would prefer to have them filled with color instead.

I have tried to find a solution on my own by searching online, but have not been able to find a clear answer. Could you please advise me on how to change the settings in Firefox Developer Edition so that the Inspector panel highlights elements with a fill color instead of just an outline?

Asked by Youcef Hemadou 1 year ago

Answered by Youcef Hemadou 1 year ago

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How to import data from old proile

I've installed a new version of Ubuntu Linux and - as recommended on this page's FAQs - backed up my firefox profile, than copied it into the profile folder on the new os… (read more)

I've installed a new version of Ubuntu Linux and - as recommended on this page's FAQs - backed up my firefox profile, than copied it into the profile folder on the new os. Now Firefox tells me "You've launched an older version of firefox" and forces me to create a new profile :( Also loading the old profile in "about:profiles" leads to the same result

How can i restore at least my passwords? (When i try to copy only 4.db and logins.json from the old to the new profile, i get the same result)

I can't find an "import old profile"-function anywhere...

Asked by dwm3 11 months ago

Answered by dwm3 11 months ago