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Firefox-esr/ Firefox jumps back to page beginning while scrolling, not solved

I have followed the troubleshooting suggestions with no avail. I am currently in troubleshooting mode with all add-ons disabled. The problem persists. The only way to han… (read more)

I have followed the troubleshooting suggestions with no avail. I am currently in troubleshooting mode with all add-ons disabled. The problem persists. The only way to handle the problem is to depress the scroll wheel on the mouse and start scrolling. However, the problem returns with the next page. The problem shows up on Windows 10 as well as Debian bullseye.

I have used Firefox and Firefox-esr for years on the same platforms. This problem started about six months ago with no resolution. So what has changed? On Win 10 Firefox keeps getting updates whereas Firefox-esr never gets updates. The problem persists on both platforms. More than one mouse has been used with the same results. I have removed Firefox and Firefox-esr and re loaded them, no joy here either.

Asked by meparsons 2 weeks ago

Last reply by zeroknight 5 days ago

Unable to access one of my accounts on https site for security reasons due to a blockage by Mozilla

Actually my problem was solved. It came from the fact that following a maintenance intervention on the servers of the https site where my account was located, and access … (read more)

Actually my problem was solved. It came from the fact that following a maintenance intervention on the servers of the https site where my account was located, and access to which was blocked by Mozilla, the automatic updating of certificates had not worked. Which the site technicians resolved following a request I sent to them.

Asked by Daniel Astier 6 days ago

  • Solved

disable tab detaching (tear-off) when dragging down

When i click on a tab, if I am not perfectly steady at the time of the click, Firefox opens the tab in a new windows. It happens several times a day, it's quite annoying.… (read more)

When i click on a tab, if I am not perfectly steady at the time of the click, Firefox opens the tab in a new windows. It happens several times a day, it's quite annoying. Searching for solutions in the support page, I've found that there was an add-on to disable this function, but now it's not available anymore. Is there a solution in 2024?

Asked by odioidentisti 6 days ago

Answered by zeroknight 6 days ago

Firefox on Linux- Forward mouse button works, but back button does not

I'm running firefox 124.0.2 on Linux Mint and am having the most bizarre issue. I've got a logitech M560 mouse, and when I press the mouse button for Forward it functions… (read more)

I'm running firefox 124.0.2 on Linux Mint and am having the most bizarre issue. I've got a logitech M560 mouse, and when I press the mouse button for Forward it functions normally. However when I press the mouse button for Back, Firefox ignores it.

I've already confirmed that the OS is registering the button click as 'Back' using Input-Remapper, and the extra mouse buttons are enabled in the Firefox configuration. I've also used the mouse on another PC with no issues so this one is kind of boggling the mind.

Asked by tom_mcdermott 1 week ago

Last reply by jonzn4SUSE 6 days ago

Linux-ESR

Linux-ESR versions 115.8 and 115.9 are constantly crashing in my Acer CB514-2H chromebook. Previous versions of Linux-ESR have worked without any problems. It does work… (read more)

Linux-ESR versions 115.8 and 115.9 are constantly crashing in my Acer CB514-2H chromebook. Previous versions of Linux-ESR have worked without any problems. It does work in "safe mode", but not in normal mode with all extensions and plugins disabled. Appears to be related to something that is also disabled in the "safe mode" besides extensions and plugins.

This computer is running a MediaTek Kompanio 828 processor, 8 GB RAM and 64 GB eMMC.

I appreciate any help and advice that you can give me. If I can provide any info, let me know.


This is a link to a recent crash report.

https://crash-stats.mozilla.org/report/index/bp-d7586af4-bf78-4716-a102-8b2500240408

Asked by charlesw3571 1 week ago

Last reply by cor-el 6 days ago

Downloading files from chat in Meta Messenger

Lately, when I try to download different files like .docx, .pptx, etc., Firefox always downloads files with a .pdf extension. I tried it in a different browser, and the p… (read more)

Lately, when I try to download different files like .docx, .pptx, etc., Firefox always downloads files with a .pdf extension. I tried it in a different browser, and the problem does not occur there. Of course, the files are the same in binary terms, so when I change the extension, everything is fine, but it is annoying. What is wrong?

Firefox version 124.0.2-1 latest/stable OS: Ubuntu 23.10 Kernel: Linux 6.5.0-26-generic

Asked by Krystian Madej 6 days ago

Firefox Unexpectedly Closes Without Crash Reports When Switching Between Tabs

Dear Firefox Support Team, I am experiencing an issue with Firefox where it unexpectedly closes without any warning or generating a crash dialogue. This issue occurs whe… (read more)

Dear Firefox Support Team,

I am experiencing an issue with Firefox where it unexpectedly closes without any warning or generating a crash dialogue. This issue occurs when switching between any tabs, not exclusively ones with active media content such as YouTube, as previously suspected. This problem has persisted across multiple instances, without a discernible pattern or specific tab content causing the issue.

    • Firefox Version:** 124.0.2
    • Operating System:** Ubuntu 23.10, Linux 6.5.0-27-generic
    • Extensions/Themes:** [Provide a list of enabled extensions, or note if the issue persists in Safe Mode]
    • Recent Changes:** [Mention any recent system or Firefox updates]
    • Graphics Card:** NVIDIA GeForce RTX 3070 Ti, Driver Version 535.161.07
    • Steps to Reproduce:**

1. Open Firefox with multiple tabs. 2. Switch between various tabs. 3. Observe that Firefox occasionally closes unexpectedly without any crash report dialogue.

    • Attempted Solutions:**

- Checked `about:crashes` with no submitted crash reports found. - Monitored for errors using the Browser Console but found nothing consistently leading to the issue. - Attempted running Firefox in Safe Mode to rule out extension-related issues. - Disabled hardware acceleration to see if it impacts the occurrence, with no change.

    • Relevant Logs and IDs:**

- **Crash IDs:** N/A as no crash reports have been generated. - **Console Errors:** No specific errors noted that correlate directly with the issue. - **about:support Data(sanitised):**Name: Firefox Version: 124.0.2 Build ID: 20240401114208 Distribution ID: mozilla-deb Update Channel: release User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:124.0) Gecko/20100101 Firefox/124.0 OS: Linux 6.5.0-27-generic OS Theme: Generic Application Binary: /usr/lib/firefox/firefox-bin Profile Directory: [Generic Profile Directory] Build Configuration: about:buildconfig Memory Use: about:memory Performance: about:processes Registered Service Workers: about:serviceworkers Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 14 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.4 GB Disk Space Available: 1,468 GB Profiles: about:profiles

All Crash Reports: [No specific report ID]

Firefox Features - Firefox Screenshots: 39.0.1 - Form Autofill: 1.0.1 - Picture-In-Picture: 1.0.0 - Web Compatibility Interventions: 123.1.0 - WebCompat Reporter: 2.0.0

Add-ons [General categories without specific IDs] - Extensions: [List of extension types and general function, e.g., "Password Manager", "Dark Mode", without specific names or versions] - Themes: [Generic theme information]

Graphics - Features: [General graphics capabilities] - WebGL 1 & 2 Driver Information: [Generic GPU information, e.g., "NVIDIA GeForce Series", without specific model or driver version]

Remote Experiments: [Generalized experiment status]

Accessibility: [General state, e.g., "Activated: false"]

Library Versions - NSPR: 4.35 - NSS: 3.98 - NSSSMIME: 3.98 - NSSSSL: 3.98 - NSSUTIL: 3.98

Sandbox: [General sandboxing status]

Startup Cache - Disk Cache Path: [Generic Path] - Ignore Disk Cache: false - Found Disk Cache on Init: true - Wrote to Disk Cache: false

Internationalization & Localization: [General locale settings]

Remote Debugging (Chromium Protocol): [General status]

Printing: [General troubleshooting status]

This problem significantly disrupts my browsing experience, and I have not found a consistent workaround. Any insights or assistance you can provide would be greatly appreciated. Please let me know if further details are needed or if there are any diagnostic steps I can take to help resolve this issue.

Thank you for your time and help,

Asked by james294 6 days ago

Network calendar events are off by 1 hour

Thunderbird's Calendar displays time for events from Google's calendar (probably other network calendars too) incorrectly. For example, i create an event with "New Event… (read more)

Thunderbird's Calendar displays time for events from Google's calendar (probably other network calendars too) incorrectly. For example, i create an event with "New Event", select "Calendar: <my gmail account>" and set "Start: 15:00", "End: 16:00", then "Save and Close". Thunderbird Calendar displays it as from 16:00 to 17:00. "Use system timezone" is selected in Calendar settings. When i open "Edit" dialog for the event, time in "Start:" and "End:" fields is also incorrect (16:00 and 17:00 respectively). However, when i go to "Options" and click "Show Timezones" it becomes correct (15:00 and 16:00). Disabling "Show Timezones" leads back to incorrect time. Web page and other applications display time for the same event correctly (as i set it during creation). The same error for events created not by Thunderbird but on web page or other applications. Thunderbird 115.9.0.

Asked by dimich.dmb 1 week ago

Last reply by dimich.dmb 1 week ago

Firefox freezes/stall/slow after idle for a while

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears f… (read more)

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears frozen/hang, can't switch tab (clicking tab has no response, but not really frozen, sometimes responses after dozens of seconds of lag), page also has no response. Then after around half to 2 minutes, everything back to normal.

During the "hang", CPU load is load, no memory stress (swapping/paging).

Environment:

Firefox 123.0 (64-bit), (actually it bothered me for years)

Linux 6.6.15-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.6.15-2 (2024-02-04) x86_64 GNU/Linux

``` lsb_release -a No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie ``` Not related to particular Linux and/or kernel version.

CPU: Intel or AMD, not related. RAM: 64GB/96GB, free memory more than enough.

I will gather more detailed info later.

Asked by Terrance_h 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

  • Solved

Two problems with Wayland Gnome

I discovered two issues with Firefox on my Wayland Gnome. Picture-in-picture windows should be opened with the "always on top" attribute, but in Wayland they are not on t… (read more)

I discovered two issues with Firefox on my Wayland Gnome. Picture-in-picture windows should be opened with the "always on top" attribute, but in Wayland they are not on top. It's not a big deal to manually set always-on-top. Although I need to remember to do this after the window appears. The second problem is related to selecting multiple tabs. I should be able to detach selected tabs from the window by dragging them from the tab bar. A new window is then created with the selected tabs. This doesn't work in my Wayland. I can detach one tab, but not multiple tabs at once. I can still move multiple tabs from one window to another open window. So, as a workaround, on Wayland I need to open a new window and then move the selected tabs there. Which is inconvenient. I am curious if anyone else noticed these things on Wayland. There might be something wrong with my instance of Wayland.

Asked by YDUBINSKY 2 weeks ago

Answered by zeroknight 1 week ago

I can't log out from a site using an old version of firefox. Impossible to get locked out anymore which would be important though!

Hi I have been using firefox on linux for a while without updating it. We are artsellers and I used to be able to log in and out of an artplatform without any problems. I… (read more)

Hi I have been using firefox on linux for a while without updating it. We are artsellers and I used to be able to log in and out of an artplatform without any problems. It's now been a few weeks since logging out is not possible any more on this platform which means that I am constantly logged in which I really do not want. The menu does not work anymore on this side whereas it works with other browers. I already contacted the platform. They cannot do anything about it themselves and asked me to contact your team. Please help. Thank you Best regards from Germany C. Marsac

Asked by asupta 2 weeks ago

Last reply by zeroknight 1 week ago

disableFirefoxUpdates - how to change it?

hi there, there is disableFirefoxUpdates can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer. … (read more)

hi there,

there is disableFirefoxUpdates

can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer.

thank you

Asked by Stan 1 week ago

Last reply by cor-el 1 week ago

bookmarks and most history no longer accessable. They may be gone. Where are bookmarks stored.

My bookmarks and most history no longer accessable. They may be gone. I need to know where they are stored so I can make sure they are gone. If they are gone I have … (read more)

My bookmarks and most history no longer accessable. They may be gone. I need to know where they are stored so I can make sure they are gone. If they are gone I have other machines which do have bookmarks. I think there is a way to copy the bookmarks from one system to another. Hopefully that information is in the main default-release and I can move a copy to the lacking bookmarks closer to the machine with no bookmarks and import what I need?

Asked by greg 1 week ago

Last reply by cor-el 1 week ago

Firefox is not setting my location correctly on a desktop, Android cell phone is fine

I have Firefox on Windows, Linux, and Android. Anytime I use Firefox on a desktop, it sends me to Tornado Alley in Kansas. However, I am not in Kansas, and I don't have d… (read more)

I have Firefox on Windows, Linux, and Android. Anytime I use Firefox on a desktop, it sends me to Tornado Alley in Kansas. However, I am not in Kansas, and I don't have dog named Toto either. I am in the Detroit area. If I use other browsers, I don't have this problem. It only happens on desktop computers. On my cell phone it shows the correct location. I have already done the simple troubleshooting measure (for a year now: clearing cache, uninstall, reinstall, etc...) and NOTHING removes me from this Tornado Alley, Kansas location on the Firefox browser. If I use Chrome, Opera, Edge, etc... I don't get this problem. It must be something in the Firefox program.

Asked by tigerprowlusa 1 week ago

Last reply by tigerprowlusa 1 week ago

Websites not working/loading because of CORS

Hello guys, so in the past 2-3 days i started facing Cross-Origin Request Blocked for a lot of websites lets take chatgpt for example, if i visit it i get: Content-Secu… (read more)

Hello guys, so in the past 2-3 days i started facing Cross-Origin Request Blocked for a lot of websites lets take chatgpt for example, if i visit it i get:

Content-Security-Policy warnings 2 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.oaistatic.com/_next/static/chunks/sso.74deac81d652476b.js?dpl=f90a861ef09abad575887be5d613ce15a4fdb6d9. (Reason: CORS request did not succeed). Status code: (null). The resource from “https://cdn.oaistatic.com/_next/static/chunks/sso.74deac81d652476b.js?dpl=f90a861ef09abad575887be5d613ce15a4fdb6d9” was blocked due to MIME type (“text/plain”) mismatch (X-Content-Type-Options: nosniff).

and its getting so annoying that its blocking a lot of websites, i tried chromium it works fine and works awesomely no cors no problems. I even tried to disable the firefox protection, dns over https on/off, change my main dns upstream, installed firefox developer, compete uninstall/reinstall, cache clear from installers and from firefox it self nothing is working. I will provide firefox developer edition troubleshooting information but keep in mind it doesnt work on both firefox normal and developer

Please any help would be appreciate it.

Firefox v124.0.2-1

Asked by TMU RecKLesS 1 week ago

Last reply by zeroknight 1 week ago

Many major websites play video frames out of sequence.

The video from most websites plays out of sequence. It appears that approximately every one second plays its frames in reverse order. This occurs with most video streamin… (read more)

The video from most websites plays out of sequence. It appears that approximately every one second plays its frames in reverse order. This occurs with most video streaming services and major sites. For example, all Amazon, Sam's Club, Walmart and other website product videos. Occasionally, Amazon product videos just say not compatible. However, YouTube videos with very rare excepts play fine in Firefox. Those problem sites play the videos fine under Edge for Linux. But, I would much rather use Firefox. I'm sure this a codec related issue. Possibly related to the NVIDIA GeForce GT 1030 video card in this computer running openSUSE 15.5. But after much searching, I'm at a loss on how to resolve the problem.

Asked by jerome24 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Is it possible to remove Mozilla's title bar?

Hi. I was just looking at Google Photos on both Firefox and Chrome. Chrome had a bigger picture because the window had only the tabs bar and the address bar, and Firefo… (read more)

Hi. I was just looking at Google Photos on both Firefox and Chrome. Chrome had a bigger picture because the window had only the tabs bar and the address bar, and Firefox has an additional title bar. I was wondering if it would be possible to remove the title bar so the picture on both browsers were the same size?

Asked by a1872 1 week ago

Answered by a1872 1 week ago

  • Solved

how can I remove adblocker

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop… (read more)

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop sign) that shows up on the far right of one of the menu bars (don't know the name of that bar but here it's the second one down). But websites still complain that I have an ad blocker. I've gone to 'add-ons and themes' but I can't find it. BTW, what's the difference between an add-on, a plug-in and an extension? Which one of those are ad blockers? How can I see and then delete whichever blocker I still have? Without the icon I can't even disable it for individual sites.

Asked by rayandrews 1 week ago

Answered by rayandrews 1 week ago

keyboard problem with gmail composer

Since few days I experienced a strange beaviour on my firefox: if I press and keep pressed a key, say backspace or left arrow or just a letter key, then usually I see r… (read more)

Since few days I experienced a strange beaviour on my firefox:

if I press and keep pressed a key, say backspace or left arrow or just a letter key, then usually I see repetitions, e.g. fast erasing back, fast moving back and forward or just typing something like:

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

In my gmail composer this does not happens anymore, and if I need to erase a word I need to repetitely press and relase backspace key.

I erased firefox and make a fresh install, via snap, with completely new profile, but the problem remains. It does not seem to appear on other places, for instance when typing this question everything is fine. If I use gmail with other browser (same pc) then all is fine.

I have ubuntu with all updates regurarly installed, uname -a give me Linux mypc 5.15.0-101-generic #111-Ubuntu SMP Tue Mar 5 20:16:58 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux


How can I fix this? Where I have to look?

Asked by Stefano Francaviglia 1 week ago

Last reply by zeroknight 1 week ago