All Products Support Forum

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Hello

Is it possible to enable a password protection when starting the Firefox app on Android ? In special when saved passwords are used they are entered automatically and there is no additional protection of those when going on a website for which the password was saved. E.g. when somebody unlock your device the person is able to start Firefox and going through chronic or pages where you might enabled automatically password fill in. Can this be protected by pin or fingerprint?(like in the Firefox Password manager)

Thank you

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?

I have just upgraded to 113.0.1 and suddenly my contacts don't autofill when I create a new email in Gmail.

Very very annoying and means I need to use Chrome to do emails.

Any ideas why?

Thanks :-)

Can we un-archive this thread? The issue is not fixed. https://support.mozilla.org/en-US/questions/1395347

There were comments made on the Github, but so far, no updates. https://github.com/mozilla-mobile/firefox-ios/issues/12740

Cannot manage old address like you can with cards, yet many old addresses show up when updating addresses on websites that I use. Would like the ability to "manage" addresses similar to managing cards.

Why does not Firefox alphabetize saved passwords by business? Some logins requiring passwords start with prefixes like login, and for the same company with just the company name. AT&T has several as does Verizon. Unfortunately Firefox spreads them around the list. You have to repeatedly scroll down, try one, then Firefox takes you to the top of the list so was it the 3rd or 4th AT&T item-- you loose your place. Then down much lower on the list are more of the same company. Can you tell i am really passed with Firefox?

I have 3 firefox accounts with different logins for different purposes. On my phone I usually use my recreational account but I wanted to see my work related logins. I logged out of my recreational account and logged into my work account and went to look at the logins. I then found out that all my logins were overwritten with the recreational logins from the other account. I thought this might be a bug on the phone and it was displaying the wrong thing but when I checked on my laptop they were overwritten there as well.

Is there anyway to rollback firefox logins?

Lockwise worked fine but is sadly no more.

I use my fingerprint to unlock my saved passwords on my 'phone. My master password on my laptop is letters, not numbers. My tablet has no fingerprint facility and only offers a numerical keypad. Therefore, I am unable to access my passwords on the tablet. If the PIN requested is NOT my master password, how am I to set up a PIN?

Good evening,

ever since the latest update (and the version before it) I've encountered a problem with pasting saved user names and passwords into the login brackets.

Expected behaviour: A website is loaded; the website is a login page for which I have saved user data. For the login id and password bracket each Firefox suggests the information via dropdown menu. I choose the specific data set, after which the brackets are filled automatically by the app.

Encountered behaviour: I choose the specific data set, but the information is not filled into the brackets. The user data has to be entered manually for each bracket.

Thanks in advance for the help!

Kind regards, Il_Bolognese

Hello everybody.

Been running Sync from day one and yesterday on my android firefox for some reason, even though I was offered the chance to enter my stored credentials while logging in, nothing happened when I selected them: neither account name nor login was filled in. Tried different sites for which I've stored credentials, with the same result.

Closing and reopening firefox and even rebooting my phone did not help. I've deleted the app's cache as well, no change. Anyone noticed something similar?

Running 110.0.1 with only ublock origin as an extension, nothing else. Mobile is a Oneplus 6m running Android 11.

Hello..I'm trying to change my address for the auto fill function.but there's no European countries listed..only American states..I do have my Mozilla in English and would love to keep it in English. I live in Berlin Germany..buts that's not offered.. Please help Thx Desney Bailey

Hello. I'm Android Developer at Nord Security @NordPass password manager. I just wanted to ask about credit card autofill on Firefox Android browser. As far as I understand, it's not possible at the moment. Do you have any plans on making it possible? Or maybe there are any settings that need to be set before autofilling? I'm not talking about internal Firefox password manager solution, but about autofilling Credit Cards using another password manager such as 1Password, LastPass, NordPass etc.

Thanks in advance :) Zilvinas

Round and round and round we go . . . When I try to follow the instructions to enable this feature, all I get is a full page message that says "To save and autofill logins and passwords, enable Face ID, Touch ID or a device passcode." With a link to "Learn More" If I click that link, it simply returns me to the same "Manage saved passwords..." page I was using already. Without explaining what's going on!