All Products Support Forum

After searching something and getting result clicking any link starts loading and after loading takes me back to the search page itself, and clicking again (2nd time) takes me to he page I am trying to open.

While browsing Amazon.com using the past several builds of the Nightly for Android, I get this most annoying bouncing pop-up tip that is a yellowish with black font saying to click on this heart icon to save the product. I have never seen this on any other browser for Android, and never on my Firefox on my laptop or desktop. Is there anyway to get rid of it? I cannot stand this and I have almost thrown my phone because of it many times. I have never thrown a phone before. I cannot explain why, but it pisses me off so very much!

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR]

  For couple weeks , following any external link/reference, such as all 'unsubscribe' links from Apple Mail messages, Firefox opens but homepage rather than to the link/url argument (and url field shows blank, not display the extrrnal link's url address in url input box.
  Support history shows an identical problem in Ff ~117 reported (Aug '23, I think)   (if the condition of Firefox not currently running is same, which I haven't yet been able to determine) and apparently resolved then ( 2 replies, but thread is not visible because FF Support has it recorded as "Archived").

Steps: - create an iframe without src - create click event listener on any other element - set iframe src to on click to some url that supports "go to application" e.g. YouTube embed url

Expected: Iframe shows youtube video on element click

Actual: Firefox asks to open a new tab or open an app, and never shows this in iframe

Fix for developers: Recreate the iframe with the src

It only works on ff android, we spent literally hours to catch this bug

I'm following the instructions to set Firefox nightly as my default browser, but when I go to settings and try to switch the toggle to "set as default browser" instead of doing it, it just opens a new tab with the instruction. I got up to 4 identical tabs before I gave up. I know how to do it, it's just malfunctioning.

In a separate issue, I have had Firefox Beta for about a year on my Kindle Fire, always worked great. Since the latest update, it won't even open. The screen pops up for a second, then immediately closes. I uninstalled and reinstalled, same issue. I installed regular Firefox, no issue. Then I found nightly, installed with no issue (other than the problem listed above).

Hi, thanks in advance for the help.

My case is simple but I have no ideia the WHY is happening. I use google as a search engine but after a few days, it changes automatically to Yahoo (wich i dont like) and i have to go to preferences and change it back to google. This has been repeating for a few months and I'm a bit fed up of it, so, is there any way to keep google permamently?

Also it is curious that if I restore the default seach engines, it does not appear yahoo, and even if i delete all, and only keep google, keeps on happening again.

I'm an apple user and I also have Firefox since forever on the Iphone and Ipad too and no problem with this ones.

Again, thanks

nacu

Could you please help me, I'm having trouble logging into some of my accounts, I can't access verification codes or the correct passwords for apps like Amazon.co.uk also I keep having to log onto Firefox browser as it does not allow me to stay lodged in does it need to be updated or is there something else I should be doing. [email address]

Briefly, when openning a link that should redirect to a WhatsApp chat, it says - after pressing open chat - WhatsApp not installed. Why? Note: In chrome it is working normally.

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https://prnt.sc/4ucbcQZmqusO

Hi In the absence of network connectivity, submitting a search or entering a URL in the universal bar fails to detect the network issue. Moreover, the content of the universal bar is lost (forcing the user to type again, which can be very frustrating for a long URL)

How to reproduce: - open firefox iOS - switch your phone to airplane mode and deactivate wifi - open a new tab and try accessing any webpage (eg mozilla.org, or type something to be searched) - observe how the content of the bar is instantly lost and a blank page is displayed.

What should be expected: - the universal bar should still contain whatever was typed (or the URL of the search engine) - the body of page should display the usual "The internet connection appears to be offline" message.

PS: this apparently only happens in newly created tabs, not with existing ones.

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

Install often does not work nearly as well as the web page. For example, spelling bee "installed" on my Samsung tab A7, has difficulty accepting taps. Only about 1 in 3 taps will register a letter. On my brand new Pixel 7A, the spelling bee app is not in dark mode, even though it is in the browser. And my entire phone is dark mode. Also, I can't click on the share or overflow menus. Installing the New York times games page has the same problems. And last, on my pixel 7a, the USGS earthquakes app jumps around all over the place making it useless. It would be nice to have both options, "install" and "add to home screen" in case the install fails.

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works.

All sites working in Microsoft Edge for Android.

Hi Folks: I am a Clinical Counselor who is reinstating his license and intended to use a SAMSUNG tablet as a convenient IT resource. Unfortunately the results are less than stellar so I have reverted to my DELL LATITUDE E4300 running WINDOWS 7 as my dedicated professional IT. If there had ever been issues before, I blew them off, but I am now overwhelmed by what I am running into bringing this beast into the 21st Century. Yes I have YAHOO Mail but can easily let that go if I have to in favor of GOOGLE g-mail. The two single biggest issues are that I am on FF for much time and it continually comes up un-responsive. The other issue is that I have found an incompatible program using Troubleshooting but I am unable to find-out what that incompatibility is.

My intended out-come is simply to have a FF-based system that I can depend on as it seems to me to have always been the least encumbered browser and I am not in need of much of the bells-and-whistles other folks seem to need. It would be a blessing if someone could just point me in the right direction. BTW: On the IT Competency Scale I am about a Four.....:-)