Showing questions tagged:

Print preview in Firefox 149 renders all <option> elements inside <select> instead of only the selected value.

In Firefox version 149, there is an issue with print preview behavior for HTML <select> elements. When opening print preview, all <option> items inside a drop… (read more)

In Firefox version 149, there is an issue with print preview behavior for HTML <select> elements. When opening print preview, all <option> items inside a dropdown are displayed and included in the print output.

This behavior differs from Firefox 148, where only the selected option is rendered correctly during print preview.

Steps to reproduce:

- Create an HTML page with a <select> dropdown containing multiple <option> elements. - Select one of the options. - Open print preview (Ctrl + P).

Expected result: Only the selected option should be visible and printed.

Actual result: All options inside the <select> element are displayed and printed.

Impact: This issue breaks the layout of printed documents and makes forms difficult to read, especially when dropdowns contain many options.

Solved 11 5 272

New Profile System - Can't Open Original Profile

This morning when I started up Firefox it had a pop-up about the new profiles feature, asking to create a new profile. Just out of curiosity I clicked the create profile … (read more)

This morning when I started up Firefox it had a pop-up about the new profiles feature, asking to create a new profile. Just out of curiosity I clicked the create profile button to see what the interface would look like. Since I didn't actually want to create the profile I hit the delete button, but nothing happened. So I closed the window. I then tried delete the new profile (then called "Profile 1") by hitting the trash can from the choose profiles screen. Still nothing happens. At this point my original profile window is still open, but I close everything to restart Firefox in hopes that it will allow me to delete this profile I never wanted to begin with.

The Choose profile window comes up, I select original profile and nothing happens. I can open the new "Profile 1", which I have since labelled "Bad Profile".

D:\Users\<USERNAME>\AppData\Roaming\Mozilla\Firefox\Profiles doesn't appear to have my original profile anywhere.

I'm deeply concerned this beta feature I never asked for has deleted my original profile when it should have deleted the new profile.

Open 1 2 109

Question about translation packages to translate websites

Hello, support.mozilla.org/kb/website-translation says, when you do not have downloaded translation packs, parts of the packs will be downloaded when you first use the tr… (read more)

Hello,

support.mozilla.org/kb/website-translation says, when you do not have downloaded translation packs, parts of the packs will be downloaded when you first use the translation function.

My questions about this feature: - How does this work exactly? - Will the words from the website which i try to translate be collected and "downloaded"? - How are the translation language packs parted? - What information will be used and sent to servers/cloud to request these parts of the translation packs?

Thank you in advance for your help.

Best Regards

Bjoern

Open 2 2 52

Thunderbird stopped displaying new emails

I have Earthlink for my email. Thunderbird has been working for years by displaying my emails from Earthlink. Today, I have not received any new emails even though I see … (read more)

I have Earthlink for my email. Thunderbird has been working for years by displaying my emails from Earthlink. Today, I have not received any new emails even though I see them on my Earthlink account.

Solved 2 2 34

Trying to use the new free firefox vpn, but no pop-up to activate?

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen. The first step from your [Set up VPN] article says: "Look for t… (read more)

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen.

The first step from your [Set up VPN] article says:

"Look for the VPN setup prompt in the top-right corner of your Firefox toolbar.

   Click Next to begin the setup process. "

Yet I am not receiving this prompt.

I have logged into my account, encountered issues with my authenticator app and back up keys not being saved, and so signed up with a new mozilla account using my secondary google email. (This account I am raising this ticket with now. My primary account/email is [edited email from public] @gmail.com).

Hoping you can clarify or give an easy route into activating this wonderful new service you've announced. Am I right in understanding that it is different (ie. built-in and free?) to your Paid Service ?

Open 4 2 89

everytime I enter a search term and hit enter. A new tab opens and the page is blank.

Firefox just updated a few days ago to version 149.0. Prior to, no issues. Now every time I enter a search term and hit enter. A new tab opens and the page is blank. It o… (read more)

Firefox just updated a few days ago to version 149.0. Prior to, no issues. Now every time I enter a search term and hit enter. A new tab opens and the page is blank. It only happened after the update. Closing the tab and doing the same thing again opens a new page correctly.

Open 1 2 15

Outlook email authenticated but not connected via imap

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messa… (read more)

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messages by going onto outlook.com. How do I get it back on Thunderbird?

Open 15 2 113

site that opened last week now says FireFox does not support WebGL

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says … (read more)

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Solved 2 1 283

desktop icons for web (not app) shortcuts all display as generic white page icons

firefox is my browser. i have windows 11. all of my web (not app) shortcut icons on desktop are the white blank page icon. i used to see the icons for the sources -- the … (read more)

firefox is my browser. i have windows 11. all of my web (not app) shortcut icons on desktop are the white blank page icon. i used to see the icons for the sources -- the newspapers, etc. none of the standard windows fixes for this have worked. was there a firefox policy change that causes this? i Free Up Space to Onedrive for everything on desktop, but even when I apply Keep on This Device, the source icons still don't appear, so I don't think Onedrive is the issue. in some unsynced folders on the PC, web links appear with a generic blue planet icon, which is as generic as the white page icons on the desktop. I've tried the fixes for windows 11 but none of them have worked. any ideas of a firefox fix for this? thanks!

Open 1 1 100

Since your latest update, each time I open a new tab in Firefox it crashes. How do I fix this?

Since the latest Firefox latest update yesterday (02/24/2026), each time I try to open a new tab in Firefox it crashes. I get a "gah, your tab has crashed" message but w… (read more)

Since the latest Firefox latest update yesterday (02/24/2026), each time I try to open a new tab in Firefox it crashes. I get a "gah, your tab has crashed" message but when I hit the "restore" link nothing happens. How do I fix this at my end? Thank you.

Open 1 1 69