Do not see price tag icon when viewing Amazon page for product with reviews.

In Firefox 133.0, is there something else I need to configure to see the price tag icon on the address bar? Want to try the new review checker, on several Amazon product… (read more)

In Firefox 133.0, is there something else I need to configure to see the price tag icon on the address bar?

Want to try the new review checker, on several Amazon product pages with reviews, but the checker does not appear as described in the release notes.

Asked by jperchik 5 days ago

Remove left side bar

I recently upgraded to the latest version 132.0.2. There's a vertical sidebar on my browser that I would like to remove. I looked into the customize sidebar settings bu… (read more)

I recently upgraded to the latest version 132.0.2. There's a vertical sidebar on my browser that I would like to remove. I looked into the customize sidebar settings but can't seem to find a way to remove it completely. I've also attached a screenshot. Any guidance would be appreciated. Thanks!

Asked by Andrew 1 week ago

Last reply by cor-el 1 week ago

Internet Download Manager (IDM)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no… (read more)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Asked by lps5005 1 week ago

Last reply by markwarner22 1 week ago

Accessing Documents through Google Drive using Firefox

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and the… (read more)

When open Google Drive using Firefox, I cannot click on any documents. I can open folders but the documents in these folders I cannot open. I can open Google Docs and then access documents but all documents through Google Drive including in the Shared Folder are greyed out and when I click on any of these I get the pop up "This file cannot be opened because you're offline." I can access Google Drive and its documents using Chrome. I would prefer to use Firefox.

I have updated Firefox, cleared the history, and emptied cache and cookies. I also logged out of and then back into my gmail account.

The image shows what the drive looks like when opened in Firefox.

Asked by bloodrose_13 6 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

SPAM filtering?

I just installed the Android mobile version of Thunderbird. I was wondering if it supports any form/method of SPAM filtering? If so, how do I access/use it? TIA! … (read more)

I just installed the Android mobile version of Thunderbird. I was wondering if it supports any form/method of SPAM filtering? If so, how do I access/use it?

TIA!

Asked by Cumulus 1 month ago

Last reply by Cumulus 3 weeks ago

  • Solved

No “Sync and save data” on iPhone?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF inst… (read more)

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

Asked by MrRedwood 3 weeks ago

Answered by MrRedwood 3 weeks ago

Hold back button to show previous pages

On the latest Firefox Nightly builds (I use Nightly for extensions), holding the back button in the Android navigation bar no longer brings up previous pages, like it doe… (read more)

On the latest Firefox Nightly builds (I use Nightly for extensions), holding the back button in the Android navigation bar no longer brings up previous pages, like it does when holding the back button in the three dot menu. Is there a config option to bring this back?

Asked by scott06thomas 1 week ago

Last reply by Paul 1 week ago

YouTube is lagging in Firefox mobile (Android)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watc… (read more)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watching YouTube shorts, when scrolling to a new video, it's like jumping and then loading, which seems extremely inconvenient. Overall the YouTube site is not working properly in Firefox mobile (Android 13). Note: I have tried the cookie delete option. Still persistent.

Asked by Ratnodip Saha 1 month ago

Last reply by Kiki 3 weeks ago

Navigate by clicking URL segments in the address bar

Is it possible to click individual segments of an URL in the address bar to navigate there directly (without manually selecting and deleting the tail)? It's a convenient … (read more)

Is it possible to click individual segments of an URL in the address bar to navigate there directly (without manually selecting and deleting the tail)? It's a convenient way to reach upper layers of a website.

For example Vivaldi implements it via Ctrl+<Mouseover/click> (see attached screen capture)

Is there an option or addon to enable this? Thanks in advance

Asked by rev1s 3 days ago

Firefox still uses too much RAM, memory leak issue has not been fixed

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptab… (read more)

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptable; even other browsers I use don't eat up a lot of RAM in a matter of seconds that ends up my PC lagging, or worse, crashing as a result. To the Firefox devs; why are you overlooking an ongoing issue that should've been easily fixed from the get-go, especially with updates that obviously have nothing to do with the memory leak issue? It's really easy to make such a popular browser not hog up memory so easily without causing so much lag, even on higher end PCs.

If the memory leak issue isn't fully resolved by greatly reducing memory usage, especially if I'm only using one or two tabs with me, I will have to consider seeking for another working browser that does not have a memory leak issue, and remove Firefox and never reinstall it altogether.

Asked by VGNerd 3 months ago

Last reply by ThePillenwerfer 3 months ago

can't connect to xfinity email

I am currently unable to connect to my 'comcast.net' email. It was working fine until 12:20 on Nov 29. Thunderbird had just installed the latest updates (128.5.0esr (32bi… (read more)

I am currently unable to connect to my 'comcast.net' email. It was working fine until 12:20 on Nov 29. Thunderbird had just installed the latest updates (128.5.0esr (32bit))and it seemed to be OK. At about 1430 I was at xfinity store and made changes to my cable TV package. I informed the agent about my email problem, but he wasn't able to provide any help. When I returned home, I was still (and currently) unable to connect to the email server. When I 'click' get mail the 'system' tries to connect (the little blue line in the lower right corner is active and I soon get a message 'unable to connect'). I have been into SETTINGS and ACCOUNT SETTINGS numerous times and have made some changes with no success. I am wondering if it is a password issue (how to fix?) or a change somewhere else that I haven't found. I note thunderbird has 'recently' added encrypted requirements, Is there something there I should know about? I do not use a proxy server and have set for NO PROXY on internet connections. All of my other 'normal' internet sites seem to work OK. What am I missing? appreciate any ideas. John

Asked by jemmot 3 days ago

Last reply by jemmot 3 days ago

Update 133 broke desktop mode on mobile

Hey guys, I'm using firefox mobile on a lenovo p11 tablet with android 11. Yesterday, everything was fine. This morning I'm opening firefox and every site I visit is hu… (read more)

Hey guys,

I'm using firefox mobile on a lenovo p11 tablet with android 11. Yesterday, everything was fine. This morning I'm opening firefox and every site I visit is huge. Like, really huge. It looks like it is zoomed in, but the max zoom out state is still huge.

It turns out that desktop mode doesn't work anymore, because firefox 133 was installed overnight on my tablet. If you toggle it in the 3 dot menu, the site just reloads but if you check the menue after that it's deactivated again. This happens with the new option (always load desktop mode under website settings) on and off.

Most mobile sites are terrible on tablets since most of the screen real estate is completely wasted by way too big fonts, sidebars, etc.

Is there a workaround for this?

Also, is this a known issue, or should I report it on bugzilla or something?

Cheers

Asked by dr.gunjah 5 days ago

Last reply by TyDraniu 2 days ago

  • Solved

Emails

I can't retrieve or send emails. says sending of password for user vnoel3@start.ca did not succeed. I hit ok and window comes up enter new password. I try but won't take … (read more)

I can't retrieve or send emails. says sending of password for user vnoel3@start.ca did not succeed. I hit ok and window comes up enter new password. I try but won't take new password. Are you having issues this morning? Thankyou for your time.

Asked by vnoel3 4 days ago

Answered by vnoel3 4 days ago

My firefox across platforms has changed from English to displaying results in French.

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to … (read more)

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to displaying results in French. I have gone through and changed all my language settings in and outside of the browser from English (Canada), to English (GB) to no avail. It still shows up in French. and I have had an French to English translator popping up when searching in Firefox. I can't see anywhere else to change the language. Everywhere I see, it says English (GB), but still displays French headings to the searchs. Any help will be great. Thanks.

Asked by daedalus_wren0 3 months ago

Last reply by cor-el 3 months ago

Profile Switcher no Longer Available

Hi everyone, Prior to the release of Firefox Desktop 133.0, which I believe came out today on 11/26, I was using the profile switcher that was in the Firefox application… (read more)

Hi everyone,

Prior to the release of Firefox Desktop 133.0, which I believe came out today on 11/26, I was using the profile switcher that was in the Firefox application menu. I had all my profiles created in about:profiles and I had browser.profiles.enabled set to true. This allowed me to easily switch between profiles by pressing the hamburger button in the top right. However, it is no longer appears for me after the latest Firefox update. I'm not exactly sure if I'm missing something, or if this was intended as I know the profile switcher was a work in progress feature.

This reddit post shows what the feature looked like. I will also attach the images.

If anyone would know why this no longer appears to be working, or how to fix it I would greatly appreciate it. I know I can just use about:profiles or some other alternative, but I found this to be the most convenient.

Asked by omrr 1 week ago