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  • Archived

Audio keeps playing in Firefox iOS even without any tabs open

I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I … (read more)

I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I can’t stop the sound of following ads, videos etc no matter what I try. I can’t find any way to stop the audio.

Asked by gearjm 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

Search web from context menu in Firefox on iOS opens Safari

The issue has been reported here: https://github.com/mozilla-mobile/firefox-ios/issues/12053 I have Firefox as my default browser on iOS. However, tapping “search web” f… (read more)

The issue has been reported here: https://github.com/mozilla-mobile/firefox-ios/issues/12053

I have Firefox as my default browser on iOS. However, tapping “search web” from the context menu that appears when text is selected, opens Safari instead of a new tab in Firefox. The only workaround is to tap “look up” from the context menu and tap “search web” in Siri, breaking up what earlier required a single step into two steps.

Asked by nikhilpjoseph 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Firefox on Android doesn't plug in my login info (username/email address + password) into the blanks for some websites

Firefox Android does not enter my login credentials into the blanks for some websites. The sites I’m having problems with are linuxmint forums (forums.linuxmint.com) and … (read more)

Firefox Android does not enter my login credentials into the blanks for some websites. The sites I’m having problems with are linuxmint forums (forums.linuxmint.com) and reddit and google.

I do not have this problem on Firefox for Linux. I do not have this problem on other websites with saved passwords on Firefox for Android.

What do these problem sites have in common, and what distinguishes them from the problem-free sites? The only thing I can think of is that for LinuxMint Forums, reddit, and Google, I have many saved passwords/credentials. I have 36 sets of credentials for reddit and 18 for Linux Mint forums and about 60 for Google.

Can someone please help me?

I have this problem for both Firefox Android regular (presently 114.2.0) and Firefox Android Beta (115.0b9). I've had this problem for a long time (probably over a year).

Asked by Mozilla cheese 10 months ago

Answered by Mozilla cheese 8 months ago

  • Archived

Firefox For Android keeps refreshing automatically

Firefox has started refreshing pages if for eg when purchasing something and leaving to get bank details or approve purchase in bank app and then when return have to star… (read more)

Firefox has started refreshing pages if for eg when purchasing something and leaving to get bank details or approve purchase in bank app and then when return have to start the process all over and then the cycle starts again. It's become useless. Why does it do this and how can I stop it please? It didn't until recently. Thanks

Asked by aussiescall 9 months ago

Last reply by aussiescall 9 months ago

  • Archived

Not loading after update to 114.2

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past… (read more)

I can't get any sites to load in my Firefox app since the update to 114.2. I have cleared my cache, forced a stop, and done everything else that's ever worked in the past short of uninstalling and reinstalling. It looks like 114.2 was supposed to fix this issue in older versions, but I'm still having issues.

Asked by thecherie 10 months ago

Last reply by Paul 10 months ago

playing video on youtube is always choppy!

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is a… (read more)

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is always choppy which is so frustrating. 2.This happened so many times, when I turn switch into full screen mode the whole app crashes.

Please look into this issue, I like the UI and that is the reason why I'm still using mozrilla on my phone.

Asked by yandada.lalit 3 months ago

Last reply by Paul 3 months ago

  • Archived

Automatic email and password field filling stopped working

Firefox for Android 110.0.1 I have created a simple HTML login form (code pasted below). In the past it worked perfectly using Firefox on Android but now when I tap insi… (read more)

Firefox for Android 110.0.1

I have created a simple HTML login form (code pasted below). In the past it worked perfectly using Firefox on Android but now when I tap inside the email field the Suggested logins link appears above my keyboard as normal and, when I click on it, a list of suggested logins is presented as normal. If I tap on one of the suggested logins (A URL with ...... underneath representing the password) I am taken back to the login form but the suggested login has not populated the email and password fields which are still empty. So, I have to type or copy and paste the email and password into the fields in order to be able to login.

I have pasted the code below.

<meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Document</title>

Login

<form method="post"> <label for="email-input">Email</label> <input type="email" id="email-input" name="email" required> <label for="password-input">Password</label> <input type="password" id="password-input" name="password" required> <input type="submit" id="submit-input" value="Login" name="submit"> </form>

Asked by greigsteve 1 year ago

Last reply by Paul 8 months ago

  • Archived

Fire fox locking up

When using Firefox on an iPhone 13 mini it keeps locking up stuck on a web page and nothing will clear it unless I reboot the iPhone the all ok it’s so bad now I can’t us… (read more)

When using Firefox on an iPhone 13 mini it keeps locking up stuck on a web page and nothing will clear it unless I reboot the iPhone the all ok it’s so bad now I can’t use Firefox as my default browser

Asked by bobfell 8 months ago

Last reply by Paul 8 months ago

  • Archived

Randomly, Firefox refuses to work anymore

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages. Try to search: instantly stops loading, completely white tab, address bar … (read more)

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages.

  • Try to search: instantly stops loading, completely white tab, address bar content changes to search
  • Try to enter an address directly: doesn’t load, completely white tab, address bar contents stay the same
  • Force quitting and reloading doesn’t change anything
  • Clearing cache doesn’t change anything
  • Clearing data fixes the problem, at the cost of losing all home-screen customization, extensions, and search engine customization, which aren’t synced with the Firefox account

Asked by haleyhalcyon 10 months ago

Last reply by Paul 10 months ago

  • Archived

Background video and audio playback

Add the Play background option to videos and audio, pre-installed in settings, as it is in the Brave browser. The current Background Video Playback add-on does not fully … (read more)

Add the Play background option to videos and audio, pre-installed in settings, as it is in the Brave browser. The current Background Video Playback add-on does not fully play all video and audio background playback features, it does not fully work. I have submitted an option request in Bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1827371

Asked by Claudiu 1 year ago

Last reply by Paul 1 year ago

  • Archived

issue with audio on youtube

Hi i have the video background play fix add on for Firefox but as of the last few days it stops working after a minute or so. I'll play a youtube video and turn off my ph… (read more)

Hi i have the video background play fix add on for Firefox but as of the last few days it stops working after a minute or so. I'll play a youtube video and turn off my phone's screen and after a short while it will stop playing, when i switch on the screen and open the app the video will play. This seems to only be with youtube though i tried with a vimeo video and it was fine so i assume this issue is only with youtube on firefox

Asked by kassar_shah 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on iOS sometimes freezes if left in background then returned to

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the k… (read more)

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the keyboard and type but nothing happens. I also can’t scroll web pages and the app doesn’t come back alive. Instead I have to force close it.

Asked by shaunmeechan 9 months ago

Last reply by Paul 9 months ago

  • Archived

Website pages/tabs wont load

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I ca… (read more)

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I cannot even access add-on. Its just loading

Asked by carlly03 10 months ago

Last reply by Paul 10 months ago

  • Archived

"Media player" options in notification panel are not available when we play any YouTube video in Firefox.--bugid: 4682312

Issue information: Title: "Media player" options in notification panel are not available when we play any YouTube video in Firefox Package name: org.mozilla.firefox Build… (read more)

Issue information: Title: "Media player" options in notification panel are not available when we play any YouTube video in Firefox Package name: org.mozilla.firefox Build number/Version: 106.1.0 Device, Model, Android ,OS: OPPO Reno8 Pro+,Android 13.0,OS 13.0(Pixel T devices doesn’t have this issue due to differnt UI design) Reproduce Frequency :10/10 Estimated impact: All OPPO users who use Andriod 13 devices are affected.

Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 Open Firefox >> open YouTube and play any video >>go to notification panel >> try to click media player and observe the phenomeno

Actual result: "Media player" options in notification panel are not available when we play any YouTube video in Firefox. Expected result:"Media player" options in notification panel should be able to click and response normally when we play any YouTube video in Firefox.

Analysis from our engineers: All OPPO T devices can reproduce, and Chrome browser doesn’t have this issue, therefore we analysis confirms that it is an application issue.

Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/18HJJ0h3AlG-9N45petUNrN6gQ4JEcYcB?usp=share_link

Asked by wenting Hou 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Close Private tabs

Close Private Tabs option has stopped working since update, Firefox keeps reloading private tabs every time I open the browser. Even after removing and reinstalling the a… (read more)

Close Private Tabs option has stopped working since update, Firefox keeps reloading private tabs every time I open the browser. Even after removing and reinstalling the app

Asked by inertia_555 10 months ago

Last reply by Paul 9 months ago

  • Archived

Firefox won't load any website, not even config.

I'm on Android 11, Oxygen 11.0.13.BE.89BA Whenever I open up Firefox and enter a website or a google search nothing happens. No loading screen, no crash, just nothing. … (read more)

I'm on Android 11, Oxygen 11.0.13.BE.89BA

Whenever I open up Firefox and enter a website or a google search nothing happens.

No loading screen, no crash, just nothing.

Uninstalling it and reinstalling it works once, but then the second time I open Firefox I'm back to the same issue.


Google Chrome works just fine, and I'm not having any issues related to data or wifi.

Asked by Mcmanybucks 10 months ago

Last reply by Paul 10 months ago

  • Archived

Session loss repeatedly

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many t… (read more)

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

Asked by fatimouna 8 months ago

Last reply by Paul 8 months ago