Showing questions tagged: Show all questions
  • Archived

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 3 years ago

Last reply by paul921 3 years ago

  • Archived

set up thunderbird and roadrunner to spectrum, can't download mail from spectrum

I'm on tb 128 and use roadrunner. I see my emails on spectrum server but can't download them? I was using pop, they said imap is needed. Username: Your full Spectrum … (read more)

I'm on tb 128 and use roadrunner. I see my emails on spectrum server but can't download them? I was using pop, they said imap is needed.

   Username: Your full Spectrum email address
   Password: Your Spectrum email password
   SSL: On
   Protocol: IMAP
   Incoming Server Port: 993
   Outgoing Server Port: 587
   Requires Authentication: Yes, or checked

Asked by GeneWo 9 months ago

Last reply by villa painting services Dubai 6 months ago

  • Archived

site images often do not load (ex: amazon shopping cart)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the righ… (read more)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Asked by FireFoxSucks 10 months ago

Last reply by cor-el 10 months ago

Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book

Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book I followed the steps to copy the profile from the old PC and pa… (read more)

Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book

I followed the steps to copy the profile from the old PC and paste it into the folder on the old PC.

Thunderbird is using that profile, but there are no email history or address book.

Asked by Ray Hayes 3 months ago

Last reply by david 4 weeks ago

  • Archived

Want the export tool for thunderbird for Android, but having trouble updating to desktop v128.4.x from v115 msix (win11)

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in th… (read more)

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in the parameterss... Please help me !

Asked by Marc Pahud 6 months ago

Last reply by Wayne Mery 5 months ago

  • Solved

Why is my junk mail folder in Thunderbird's trash?

I use an AOL email account and Thunderbird on my Mac. In Thunderbird, the junk mail folder - which AOL call "Bulk Mail" for some reason - has moved to the Trash folder an… (read more)

I use an AOL email account and Thunderbird on my Mac. In Thunderbird, the junk mail folder - which AOL call "Bulk Mail" for some reason - has moved to the Trash folder and I can't get it out. It's a Thunderbird problem - if I go onto my account at AOL.com, everything is normal. How do I get it out? I've tried cutting and pasting it, creating a new folder...nothing seems to work. I don't want to empty the trash in case I no longer have a junk folder at all

Asked by Roger Corke 2 months ago

Answered by Toad-Hall 1 month ago

account

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to re… (read more)

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to recreate it again. How come?

Asked by andrepatry 4 months ago

Last reply by Toad-Hall 3 weeks ago

Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Asked by Darkmight11 5 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved
  • Archived

Firefox manual update with Linux Ubuntu

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The worl… (read more)

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The world is telling me to upgrade my browser. 2. Mozilla tells me "Note: If you use your Linux distribution's packaged version of Firefox, you will need to wait for an updated package to be released to its package repository. This article only applies if you installed Firefox manually (without using your distribution's package manager)." 3. There will never be an updated package because LTS has ended. 4. IS THERE A WAY TO MANUALLY INSTALL A NEWER BROWSER LIKE FIREFOX 123?

Asked by Jim 1 year ago

Answered by Jim 1 year ago

  • Solved
  • Archived

Some folders (e.g. '[Gmail]/All Mail on xxxxxx@gmail.com') cannot be compacted because there is not enough free disk space. Please delete some files and try again.

I get a message like this every time I start Thunderbird. The topic came up last year but the conclusion was along the lines of "...this problem will be fixed in version… (read more)

I get a message like this every time I start Thunderbird. The topic came up last year but the conclusion was along the lines of "...this problem will be fixed in version 128" but it was never clear whether or not the User followed Mozilla's support replies or what they had to do to clear the email message from Thunderbird. .....Well I'm running version 128.1.1esr and the problem still exists.

My questions:

1. What is Thunderbird trying to do? Compact individual email files? Compae from ct the whole Thunderbird Profiles folder?

2. Is the problem the size of the Profiles folder or the overall size of the hard drive the Profiles folder resides on? What is the Hard/solidstate drive is the maximum?

3. Is the problem related to the amount of Free Space left on the Hard/solidstate drive or is the issue the number of individual files?

4. Is the issue related to the number of Thunderbird files and/or folders OR is it related to the total number of files and/or folders on the hard drive?

5. Is there a limit to the number of sub-folder levels that Thunderbird can navigate?

Thank you.

Tom

Tom O'Brien TOBrienArchitect@gmail.com

Asked by TOBrienArchitect 8 months ago

Answered by david 8 months ago

  • Archived

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 3 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024?

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend? "Action Needed –… (read more)

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend?

"Action Needed – You may lose access to some of your third-party mail and calendar apps

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.


What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA"

Asked by benjamin.kurata 10 months ago

Answered by benjamin.kurata 8 months ago

  • Archived

Email folders have disappeared

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had… (read more)

I had problems connecting with Thunderbird for 24 hours (I connect via an imap server from my Sky account). When this was rectified, email folders which I had created had disappeared. These contain historical emails which I can ill-afford to lose. How do I restore these?

Asked by carahr 8 months ago

Last reply by Googlethunderbird 8 months ago

  • Archived

Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (read more)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art 11 months ago

Last reply by cdsnowdon 9 months ago

  • Solved
  • Locked
  • Archived

Gmail connection down

Thunderbird’s connection to one of my gmail accounts failed today. I removed the account and then tried to add it again to Thunderbird. When logging in using a Google g… (read more)

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.

Asked by liviniffley 1 year ago

Answered by liviniffley 1 year ago

Deleting all my bookmarks at once

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a… (read more)

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a time. I want to delete them all, AT ONCE!

Not selecting each one and holding down the CTRL key.

Btw, I already explained this ... so, is there a way. I've tried uninstalling and reinstalling and not keeping the former settings. But the stupid bookmarks keep coming back!

Asked by tomcalwriter 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Disabling "run studies" telemetry breaks websites?!?

This is pretty shady Mozilla. When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:… (read more)

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

Asked by mrpectate 3 months ago

Last reply by cane 2 months ago

  • Solved
  • Archived

Thunderbird Page Setup

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for t… (read more)

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for the top margin. The print preview for even a short email says it's many pages, there's no text visible on any of those pages, the only part of the Page Setup screen visible is OK and Cancel at the bottom, and I can't get to the top of the screen. I've tried closing and re-opening Tbird to no avail. How can I get to the top of the Page Setup screen to fix the problem?

Asked by Lindsay13Graham 7 months ago

Answered by Lindsay13Graham 7 months ago

unable to create a password for the inital,first time re-start of Window if on old machine,

Thunderbird will not start because the first visible startup action is the popup window: "Please enter your Primary Password". Unable to create a password for the initia… (read more)

Thunderbird will not start because the first visible startup action is the popup window: "Please enter your Primary Password". Unable to create a password for the initial,first time re-start of Window if on old machine, option was to avoid this. How to fix? ...so I can set and set and use it.

Asked by clackey3 2 months ago

Last reply by Toad-Hall 1 month ago