All Products Support Forum

I accidentally deleted my Thunderbird trash folder while deleting messages. How do I restore the folder (or subscribe)?

...The deleted folder isn't in my windows Recycle Bin.

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatically that may not be Junk. Tried to create subfolder named "Trash" and will not allow. Windows 10, 64 bit Dell laptop I-5 Inspiron 5759.

Cox is our internet provider, and offers 5 email addresses, which we use. Now the email is 'migrating' to yahoomail. We keep the same e-dresses but establish a new password. I would like to keep all mail downloading to Thunderbird - the option seems to be logging on/off yahoo for each address otherwise. Neither Cox nor Yahoo is helpful, though I've searched through the available information. Any suggestions? TBH, I don't remember exactly how I set up all of the email addresses and passwords when I first started using Thunderbird, which also downloads my gmail and ancient yahoo-addressed mail. Any help desperately appreciated!

Good evening' I have posted the problem of not being able to receive or send e-mails a few times and kindly asked for help. What can I do to receive a response. Thank you. Emyr. emyr330

Emails have stopped coming in to in box. Email works OK on Iphone with Gmail. When I send from account I get this message.

"Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-petermillward441@gmail.com."

Peter Millward

I have a verizon.net email account at AOL. AOL now requires use of a one-time-use "app password" to sign in from Thunderbird. This does work but it seems like now I will have to go through this process (going to AOL web mail and requesting a new app password) every time I reboot my computer or restart Thunderbird. Is this true?

Have used firefox for several years, In the last few weeks it began "auto starting" when I wake up my computer with windows 10. I do not want it to start automatically. The box in settings for auto start is NOT checked.

While on the Costco web site making an order I was suddenly kicked off and cannot log in. This is the message. You don't have permission to access "http://www.costco.com/" on this server.

Reference #18.91163e17.1718898363.697af0

https://errors.edgesuite.net/18.91163e17.1718898363.697af0ssage.

www.costco.com/" on this server.

Reference #18.91163e17.1718898363.697a

I can no longer use Duolingo (macOS Monterey 12.7.5) because the pages get stuck loading. I've cleared the cache and cookies for it and it still doesn't work. In addition, I've submitted multiple bug reports to Duolingo. Apparently the developers there pay zero attention to these. I want to use Duolingo on my iMac and I love using Firefox as my browser. WHAT is the problem and how can I fix it???

I isolated weird audio distortion when playing you tube videos to Firefox browser. Watching video from non YouTube sites does not have a problem. Watching you tube videos on Microsoft Edge browser does not have any distortion. Appears to have happened after latest 6/14/2024 update

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I keep them from being deleted by an update?

It seems according to spectrum they are having problems with firefox browser for spectrum customers to sign into spectrum.net. Anything on fire fox side? Contracted spectrum yesterday and today and I can not get any specifics.

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas pocztę. Co mam zrobić? Arek

translation...

Thunderbird downloads and duplicates my mail all the time. It's clogging up my computer. I know that I have a 50Gb mailbox and I have almost 200Gb of files on my disk, so I think it downloads e-mail from time to time.

In How to Move Address Books and Filters to Another PC , I asked "How do I move all my message filters and address books from my Windows desktop PC to my Windows laptop?"

The solution was complicated. Here's a better, faster one:

Just copy the whole Thunderbird folder to the laptop.

Zip it with 7-zip using minimal compression, copy it to a portable hard drive or thumb drive, rename the existing Thunderbird folder on the laptop to Thunderbird.bak, and unzip the new Thunderbird folder to the laptop.

I had previously copied the Thunderbird folder directly to the portable drive, but that takes hours because of all the little files. 7-zip is faster.

Using Thunderbird version 115.11.1 (32-bit), I cannot set up my Gmail account. I've tried all tips and suggestions: Accepted cookies, OAuth2 authentication in both IMAP and SMTP, removed saved password, but still got the message: "probably wrong configuration, username or password". At start, enter my name and Gmail address, leave the password blank and click "Done" I don't see any sign of "Sign in with your Google account" as I have read in several places. In my Google account I can't see any way to turn on or add any third-party apps. Can you pleas help? Sincerely, Geir (gaf.pedersen@gmail.com)

Thunderbird crashed two days ago. I was with Time Warner Cable, now Spectrum. They said everything was fine on their end. What to do? Thank you! Margie Lassmann Cell: [removed phone# from public support forum]

Following installation of the 32 bit version of Thunderbird 128.0b on 12 June 2024 the content of all emails in the Inbox which existed at that date - and back to 28th September 2021 - would not display at all.

Emails in the Drafts and Sent areas were unaffected.

Emails received since 12th June are displaying normally - as are e-mails dated prior to 28th September 2021.

I have re-indexed the Inbox with no improvement.

The INBOX e-mails show quite normally in Windows Mail -which I only use on my laptop.