Showing questions tagged: Show all questions
  • Archived

unable to sign into Xbox gamepass app with Firefox as default

I ran into an issue with logging into the gamepass app when I had Firefox as my default. The app pulls up a Microsoft login page in a powered by Firefox window. I can get… (read more)

I ran into an issue with logging into the gamepass app when I had Firefox as my default. The app pulls up a Microsoft login page in a powered by Firefox window. I can get most of the way through but then it endlessly loads and eventually fails. I have this issue with other apps where I have to login with the popup browser window. Using other browsers like chrome have no problem. This is on my Samsung zflip 5. Is this normal for Samsung? I only just switched from a Pixel.

Asked by drag0micr0 10 months ago

Last reply by 怜司 10 months ago

  • Archived

Website button feature is not working

I am browsing the site, https://catalog.workshops.aws/eks-immersionday/en-US Each page has a next button at the bottom of it. Whenever I tap on it. It's difficult to nav… (read more)

I am browsing the site, https://catalog.workshops.aws/eks-immersionday/en-US Each page has a next button at the bottom of it. Whenever I tap on it. It's difficult to navigate the website because the last link opens the privacy policy page rather than moving on as it should. The identical webpage functions well in other Android browsers.

Asked by ashwani.vaishya 10 months ago

Last reply by Paul 10 months ago

  • Solved
  • Archived

Embedded videos have closed captions enabled by default

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be bac… (read more)

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

Asked by Nick T 10 months ago

Answered by Nick T 10 months ago

  • Archived

UNABLE TO EDIT ON ONE WEBPAGE ONLY

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Co… (read more)

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Connection Failed

An error occurred during a connection to www.classcreator.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have contacted the company and they keep telling me it's my connection or browser and they can't help me. I know there is probably one setting that somehow is wrong but I can't get anyone to figure it out for me. I have tried everything possible. Can this be a browser setting that will not let me edit anything on this webpage? I can edit on other pages that are basically the same type of program ( reunions for schools) PLEASE HELP. YES, MY SECURITY CERTIFICATE IS PAID UP AND ACTIVE.

Asked by DAWN71753 10 months ago

Last reply by Paul 10 months ago

  • Archived

unable to open certain links from gmail

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but… (read more)

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

Asked by frost 10 months ago

Last reply by Paul 10 months ago

  • Archived

Erro message [object Object]

Hello So the problem basically is that we run the institute system in our devices which basically a website containing all the clients data(I use s6 lite tablet), when I … (read more)

Hello So the problem basically is that we run the institute system in our devices which basically a website containing all the clients data(I use s6 lite tablet), when I run the system everything is fine except that there is an option where you click the CPR of the client to look into their details, when I click it an empty page with [objectObject] appears. Considering the fact that I just installed it yesterday so no extensions, and initial settings were not changed. I would be thankful If I can get some help.

Asked by zayn.yacoob 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Browser issues

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the … (read more)

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

Asked by Jess 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Cannot complete request

When I am trying to access my website https://specialplasticparts.com on Firefox for Android, I get the following error message: "cannot complete request additional info… (read more)

When I am trying to access my website https://specialplasticparts.com on Firefox for Android, I get the following error message:

"cannot complete request additional information"

This does not happen on Chrome or Edge for Android. It does not happen on Firefox PC version.

Also, it does not happen every time on Firefox for Android, but quite often.

Does anyone know what is causing this?

Thanks!

Asked by hejahans 10 months ago

Last reply by hejahans 10 months ago

  • Archived

Proxy server not found error

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https… (read more)

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https://prnt.sc/4ucbcQZmqusO

Asked by tepesami8 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Archived

Gmail Stuck on Loading

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.… (read more)

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.

Asked by peter.nanasca 11 months ago

Last reply by peter.nanasca 10 months ago

  • Archived

not opening site

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option … (read more)

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option mobile or PC mode? Why its so problrmatic to send you this report? Why in option in android not existing customer support? How ppl can do this like you hiding this support site? For exemple this site is opening in mi browser? Why diffrent sites working in your mozilla properly only this [expletive] site action.com now it dosent work? Best Chris

Asked by Citizen 11 months ago

Last reply by Citizen 11 months ago

  • Archived

I am facing Navigation Error only in mobile

Hi there, I am running a window repair site. I have fully designed and optimized this site and my site is mobile friendly. But in firefox (android), my site is not friend… (read more)

Hi there, I am running a window repair site. I have fully designed and optimized this site and my site is mobile friendly. But in firefox (android), my site is not friendly and there are navigation errors. However the site is running well in desktop. How to solve this error?

Asked by Darrell Dukes 11 months ago

Last reply by Paul 11 months ago

  • Archived

Hacker News Mobile Site Not Formatting Correctly

Hacker News (https://news.ycombinator.com) does not format correctly on Firefox for Android. It requires horizontal scrolling. The website displays correctly on other mo… (read more)

Hacker News (https://news.ycombinator.com) does not format correctly on Firefox for Android. It requires horizontal scrolling.

The website displays correctly on other mobile browsers such as the DuckDuckGo browser.

Asked by Mike D 11 months ago

Last reply by Paul 11 months ago

  • Archived

eMail

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edite… (read more)

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

Asked by lorikleef 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Solved
  • Archived

My site doesn't display well in Firefox Mobile

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR … (read more)

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR

Asked by Penny Mosley 11 months ago

Answered by Paul 11 months ago