Showing questions tagged: Show all questions
  • Archived

Copy/Paste not working

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last w… (read more)

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last week I tried a new solution which meant messing around with the Firefox settings. And it worked - until the next time I restarted the computer.

I copy and paste in many of my activities, which interact with external websites e.g. discussion groups. The current frustration is a discussion about Adobe, which means copying text from one window to another. It does not happen. Unless this is permanently sorted in the next couple of days, regretfully I shall switch to a workable browser, e.g. Chrome. I cannot afford the waste of time repeatedly researching then not fixing a failing feature.

Asked by cvhorie 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Bookmarks are "always on", but I can only see bookmarks when I save another one otherwise can NEVER ACCESS

I have spent too much time trying to understand what is the deal with firefox bookmarks. It should be pretty simple. I have a bunch of folders that I add bookmarks to. I … (read more)

I have spent too much time trying to understand what is the deal with firefox bookmarks. It should be pretty simple. I have a bunch of folders that I add bookmarks to. I can see all the folders when I add another bookmark. But that's it. They are not available to go to, to find a bookmark. There are no folders. There are a bunch of bookmarks listed in "always show". Then if I do a search for answers, the answers do not address the issue bc it seems everyone who uses firefox has the same issue. My bookmarks aren't "hidden". What I need is to see the same setup with my folders when I want to find a bookmark that I see when I'm saving a bookmark, instead of scrolling through 1000 bookmarks with no context. (There is also no way for me to delete or clean up folders.) I need to access all the information I have stored in an organized, productive, fast way. It appears there are a lot of other frustrated people on these discussions with the same issue. I couldn't find any information or discussion of a system for clicking on something, opening up a folder, and clicking on the needed bookmark.

Asked by karenbensonstudios 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Hyatt.com

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They ne… (read more)

Hyatt.com links to websites work on every other browser (Chrome, Brave, Opera, Edge) but hotel websites on Firefox just spin endlessly and use too many resources. They never finish loading. I've turned off ad blockers, DuckDuckGo, and a few other add-ons to see if they're the issue, adjusted multiple other settings (proxy, etc.) and it makes no difference. This is becoming an issue with multiple websites in Firefox in recent weeks.


Fix your browser.

Asked by TheJoeGreene 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Firefox forgets custom server certificate exceptions in certificate manager

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in sev… (read more)

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in several days. In one case it was overnight. This has been going since at least early 2023, probably a year.

In noticed Firefox also forgets settings like "allow popups" set on a site (like on Gmail for example), but not necessarily at the same time as certificate exceptions are forgotten. Other settings don't seem to be changed or forgotten.

These problems occur on different Macs using the same Mozilla account. Refreshing Firefox has made no difference.

Asked by saguaro7 10 months ago

Last reply by saguaro7 10 months ago

  • Archived

I can no longer access my email account on Xfinity

After probably more than a decade using Firefox, I suddenly cannot access my email on Xfinity. Now I have to use Chrome to get to my email. The message I get is: Secur… (read more)

After probably more than a decade using Firefox, I suddenly cannot access my email on Xfinity. Now I have to use Chrome to get to my email. The message I get is:

Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

I looked at the Help for this and couldn't understand any of it; besides which, the help didn't have this specific error; instead mentioned 2 other types of error: SSL ERROR RX MALFORMED HANDSHAKE and SSL ERROR UNSUPPORTED VERSION

Asked by resdreich 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Firefox can't open these puzzle pages

https://www.telegraph.co.uk/puzzles/index.html Click on either of the two 'codewords' puzzles. In Firefox the spinner spins forever. Works properly in Chrome though. Any … (read more)

https://www.telegraph.co.uk/puzzles/index.html Click on either of the two 'codewords' puzzles. In Firefox the spinner spins forever. Works properly in Chrome though. Any suggestions?

      ... David

Asked by 2dmartin 10 months ago

Last reply by 2dmartin 10 months ago

  • Archived

First tab always crashed on startup

What else can I do to identify the problem? I've taken the following actions: Restarted the app, refreshed then reset the app, ran troubleshooter mode, uninstalled then r… (read more)

What else can I do to identify the problem? I've taken the following actions: Restarted the app, refreshed then reset the app, ran troubleshooter mode, uninstalled then reinstalled the app, re-booted my PC and shut down-rebooted my PC, disabled all protections in Bitdefender(firewall, ransom, etc), ran a full anti-virus scan, checked Chrome and Edge(they work fine), created a 2nd profile but no change. My system consists of the following: ASUS Z390-a MB I5-9400 CPU 64GB of RAM 850W ATX PSU Intel 1TB SSD(OS) Windows 11 Pro I believe this problem started soon after I updated the BIOS on my ASUS MB. I'm not sure how that relates. Thanks for any help or suggestions. optimxr PS the message on the tab is "GAH, Your Tab Just Crashed"

Asked by optimxr 10 months ago

Last reply by optimxr 10 months ago

  • Archived

Downloads Automatically Opening on 114.0.2 64-bit

For the past week, Firefox for Windows 10, v 114.0.2 (64-bit) has been automatically opening all downloads. If you go into the download window, all downloads say "opening… (read more)

For the past week, Firefox for Windows 10, v 114.0.2 (64-bit) has been automatically opening all downloads. If you go into the download window, all downloads say "opening in..."

I've already gone into about.config and changed browser.download.AlwaysOpenPanel to false and it still happens. What else do I have to do to get it to stop?

Thanks.

Asked by Cephus 10 months ago

Last reply by cor-el 10 months ago

  • Archived

UI Text Changes Color (Greys Out) When Firefox Window Loses Focus

After updating to Firefox 115.0-1, I noticed that the tab names for all inactive tabs automatically greys out whenever the main Firefox window loses focus (see attached g… (read more)

After updating to Firefox 115.0-1, I noticed that the tab names for all inactive tabs automatically greys out whenever the main Firefox window loses focus (see attached gif image). Only the system theme is affected. I should also note that only Firefox 115 exhibits this behavior (downgrading to Firefox 114.0.2-1 fixes the issue).

I'm not sure if this is by design. I've gone through the change log for Firefox 115 and found no mentions of this.

Of course, the behavior isn't that big of a deal. However, since I'm using a window manager (i3wm), an annoying "flash" (see attached gif image) can be observed every time I press a keybinding to activate a binding mode.

If this is a new feature, I'd very much like to turn it off in about:config.

Does anyone know how?

Asked by Anthony 10 months ago

Last reply by Anthony 10 months ago

  • Archived

Problem with loading photos on wordpress site - firefox

Hello, Firefox does not load images (preview and on articles) on this site well https://www.pinerolo.news/... with chrome and edge everything works fine... i don't know… (read more)

Hello, Firefox does not load images (preview and on articles) on this site well https://www.pinerolo.news/...

with chrome and edge everything works fine... i don't know what the problem is. Can you help me? Ublock and tracking protection disabled

Asked by gerayl7 11 months ago

Last reply by gerayl7 10 months ago

  • Archived

Sonic studio 3 sound effects stops working on Firefox

I use Sonic Studio 3 on my ROG laptop for better sound. It was working well in the past when playing any audio on Firefox, however, it stopped working the last month. The… (read more)

I use Sonic Studio 3 on my ROG laptop for better sound. It was working well in the past when playing any audio on Firefox, however, it stopped working the last month. The app still works when playing audio from the local hard drive, it can apply the sound effects I changed through the sound manager (sonic studio), but still, the effects don't apply when playing YouTube videos or audio from Firefox. I tried to uninstall sonic studio and reinstall it again, but the problem was not solved. Any help would be appreciated! Thanks.

Asked by Abdallah_R 10 months ago

Last reply by Abdallah_R 10 months ago

  • Archived

I paid for a years Mozilla VPN. Downloaded it. When I open it all I get is a list of codes. Help much appreciated.

Steps to gaining access to my Mozilla VPN download and how to set-up and use the app. Including how to turn program off when needed for other program useage. Any help rea… (read more)

Steps to gaining access to my Mozilla VPN download and how to set-up and use the app. Including how to turn program off when needed for other program useage. Any help really appreciated. RMc at [email removed from public]

Asked by Ruth McGibbon 10 months ago

Last reply by James 10 months ago

  • Solved
  • Archived

how do I remove? How did I put it there to begin with?

Hello, Please tell me how to remove the tab on the far left of the photo. I can close tabs, but this one is permanent. It is there whenever I open up Firefox. How did I … (read more)

Hello, Please tell me how to remove the tab on the far left of the photo. I can close tabs, but this one is permanent. It is there whenever I open up Firefox.

How did I even put it there? Thank you

Asked by dsvphd 10 months ago

Answered by cor-el 10 months ago

  • Archived

Still windup with Yahoo search website when search on Firefox.

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from… (read more)

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

Asked by Alex Bahoor 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Which preference sets OS and version?

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see wh… (read more)

I would like to be able to control which OS and version is reported by my browser to sites like https://www.whatsmybrowser.org/ . I can do about:config but I don't see which setting has that info, to change it. I also see a User Agent Switcher extension, but it doesn't let you set the version of the OS. https://www.whatsmybrowser.org/ clearly shows my OS and version, so I know it's there somewhere. How do I change it?

Asked by Mike_levin 10 months ago

Last reply by cor-el 10 months ago

  • Archived

I can't log into my xfinity account

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR … (read more)

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Asked by kathyglenn 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

I cannot connect to Xfinity to pay my bill, like I have for years!??

I have a Password Protection App. provided by my McAfee Virus Protection Service. I have used this service for years to pay my bills. We are senior citizens on a fixed … (read more)

I have a Password Protection App. provided by my McAfee Virus Protection Service. I have used this service for years to pay my bills. We are senior citizens on a fixed income stuck at home, this is our only way to conduct our business. Today is the due date for our payment. Thanks to firefox blocking access to Xfinity we will now be charged a late fee. Please help resolve this problem. Thanks, Bill Kennedy

Asked by Bill 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago