All Products Support Forum

When I reopen the browser, it's just an empty new window. I am able to reopen them in "History" > "Recently closed windows", but it's extremely annoying to do this every time. Is there a way to fix it? It was fine like two weeks ago or so and my settings seem okay. I can't find the solution in similar posts here.

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existing folder. Every page I read about bookmarking fails to show how this is done. In Chrome its simple since the drop down menu allows the user to view every folder, but in Firefox I don't see how to do this. Furthermore, when I go to Bookmarks>Manage bookmarks I don't see any of my folders..PLEASE show me an EASY way to do this. Thank you

After the latest update, "synced tabs" suddenly appeared in my history menu above Recently Closed Tabs. I don't use syncing of any sort so this is just a nuisance. How can I get rid of it?

Hi there! I am a long time Chrome user and decided to try Mozilla Firefox. I loved it and after a bit of tweaking, I run into a problem I can't deal with myself. In Chrome I loved auto fill options every time I needed the option for my home address, email address or credit card. In Firefox I just can't do it. The option is only available for Canada or SUA. Is there any way I can make it work? Of course, I looked for some add-ons and actually found several, but given the fact that auto-fill in my case deals with personal and sensitive data, I need a safer method. Is there any? Thank you!

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But we encountered a problem with the new update while printing the PDF files. It was showing us the option to print in portrait or landscape format, and when you updated version 14, this option no longer appeared. Where we deleted the new program, installed the older version, and stopped the update We trust you to solve the problem in the next update, and we ask you to give the matter importance

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

What is the code to remove that new menu Search Bookmarks in new firefox 114?

I already remove all the previous "bookmark all kind of type menu" in userchrome.css

I have a (quite old) Iomega 2 NAS in my local network. I have to connect to the admin page to change some settings, but FF responds with SSL_ERROR_UNSUPPORTED_VERSION, with no option to bypass.

It's my own NAS, in my own local network. How can I bypass this (in this case stupid) restriction? I know it's safe, I know no harm can be done, still I can't get to this page.

I opened about:certificate to make sure my local O/S certs were in order and noticed the Servers tab and after opening it saw that DigiNotar Root CA was the one and only entry. I know all about the DigiNotar fiasco and how their root cert was left enabled after the NL government took over in order to prevent a bunch more problems. However, I don't understand why that cert is listed in my Servers tab and why it isn't anywhere in my Settings -> Certificates options window. I have used a couple self-signed certs in the past for localhost web server stuff where I got tired of the SSL warning over HTTP on my local domain, but otherwise only have my PGP key and haven't messed with anything otherwise. Should I be worried? This thing happened several years ago and the Root Cert I have is listed as expiring in about a year and a half.

Running Windows 11 Pro and Firefox 114.0.1 (64-bit)

Firefox 114. Fedora 38 with Gnome 44.2. All video playback is shaky except in YouTube. MSNBC, CNN, Instagram, Twitter, and ESPN video is shaky. Tried disabling all add-ons and no help. Any ideas? Thanks in advance. Bob.

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have relative chronological value, but I can't make sense of it in a spreadsheet.

Can a developer check this and modify the output of those fields so it's more compatible?

Example:

 Header             Cell data
 ----------------------------

timeCreated 1675178753239 timeLastUsed 1684763722184 timePasswordChanged 1675178753239

I have lots of bookmarks, which I organise into folders and subfolders. In the last month or so, Firefox will no longer save them to the folder I specify from the pull-down menu when saving but just adds them to the general bookmarks menu. To sort my bookmarks, I have to go into Manage Bookmarks and move them manually. What's happened?

Hello! For some reason I can't add separate icons for extension quick menus to the address bar area and am only able to add the extensions "master" button which shows a list of extensions without going to the settings page. I've tried to go to customize toolbar to add the extension icons to the bar but none of them show up, and I know for a fact that the extensions have icons, I've added them to the bar on other computers.

How do I tell firefox's tab key not to go to links, only form fields. That is, if you go to https://visca.com/apac/dites/, hitting 'tab' should take you to the form field [Cerca], whereas now it scrolls through all the links first.

Thanks in advance, Lou