All Products Support Forum

Running Firefox 126.0, which Firefox' About link says is current. Dell laptop running (current) Win10 Pro.

As recently as last Wednesday (15 May 24), everything was normal. Since yesterday (16 May), on the Wall Street Journal site, after I have logged in, I no longer have access to articles' comment threads. The Show Conversation button shows 0 comments (which is erroneous), and when I click the button, it changes to Hide Conversation (which is normal), but nothing else happens--just white space and no comments or comment text entry field.

On Fox News, the comment thread doesn't display, and there's not even displayed a link to a comment thread. Until yesterday, the thread normally displayed, but required login to comment. Since yesterday, logging in changes nothing: the comment thread still doesn't display at all.

On X (nee Twitter), when I click the login icon, I get the usual login box--but it's solid black with only a rotating arrow signifying "loading." It never finishes loading. An added fillip: X, as recently as last Wednesday, displayed in its usual black text on a white background. Now it displays as white text on a black background. I can click on X links sent to me and get that particular X post to display, but I cannot log in.

When I go to those sites in Edge, everything behaves normally: I have access to comment threads, and I can log in to X. One exception: X displays as white text on a black background on Edge, also. This doesn't seem to be an X thing, though; on my wife's laptop (Firefox 126.0), running WIn11Pro, her X display is the "normal" black text on white background.

I haven't changed any settings in Firefox. I do have a couple of ad blockers, and I've turned those off, one at a time and both together; that had no effect.

How can I get things back to normal in Firefox?

Thanks

Eric Hines

I changed my BT email password but cannot send emails from Thunderbird. I can receive them. I receive this message - Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. I have checked my outgoing server settings which are -

Description: BT Yahoo Server Name: mail.btinternet.com Port: 465 User Name: rvynerp@btinternet.com Authentication method: Normal password Connection Security: SSL/TLS

My BT email works fine for both receiving and sending so the problem is with Thunderbird outgoing mail settings

Good day,

I am encountering an issue with opening messages through the global search feature. Despite being able to locate the specific email, clicking on it does not display anything as depicted in Figure #2. I believe the email is stored in one of the folders.

I would greatly appreciate your guidance on how to properly open messages using the global search feature in order to reply based on the original correspondence.

Thank you. May

Suddenly, my login (user name & password) is not working on only one specific website, although it works perfectly with a couple other browsers. The site acts as though the information is not even being submitted-no change in site nor the "Login" button. I'm using the latest version of Firefox on Windows 10 and I have deleted all previous cookies and data, rebooted my PC with no difference in results. Thank you for any information.

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I couldn't restore the previous session so I used various methods to restore it but I still can't restore the windows and tabs that were open today. I would like you to restore my session from before the failure today.

Hello,

I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskbar for mails that go in the new folder while the notifications for mails that go in the inbox work just fine.

After updating to the current version of my OS(listed below) I can no longer drag a tab to detach it from the firefox window. Doing so drags a preview of the tab, but it is never separated from the current window. I can drag it to an already existing window to move tabs from one window to another, but not to create a new window from a single tab.

OS: Manjaro Linux 24.0.0 Wynsdey Linux kernel version: 6.6.30-2-MANJARO (64-bit) Desktop Environment: KDE Plasma 6.0.4 KDE Framework version: 6.1.0 QT Version: 6.7.0 Display Server: Wayland Firefox version: 125.0.3 (64-bit)

the email used for FireFox - glennww@cox.net was transferred to Yahoo. I can not seem to download emails sent to this email address into Firefox as I was able to do prior to shifting to Yahoo. I went in and changed the password to the new password and to the new POP server (pop.mail.yahoo.com) but emails can not be retrieved. What am I doing wrong. I deleted the email account glennww@cox.net and tried to re-install as a new account, but it was not accepted. I don't know where to go

Since Thunderbird was upgraded to 115.10.1 (64-bit), it now fails to send SMTP messages with the following error.

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) ***.mail.pairserver.com was lost in the middle of the transaction. Try again.

This affects all six(6) accounts in Thunderbird, all of them can receive and edit e-mail messages; however, all of them fail to send e-mail messages.

Prior versions of Thunderbird have worked with this configuration for many years.

Other e-mail clients such as Evolution do not have this issue and I have confirmed with my provider that Thunderbird is no longer sending e-mails.

Any thoughts on how to roll back Thunderbird until this issue is resolved?

For a very long time I have been using Afterpay successfully through Firefox. Since the last update of Firefox a few days ago, Afterpay has been failing to complete transactions. This has occurred on 3 different sites. I contacted Afterpay and it appears everything is fine on their side. This morning, after another failure, I tried the same transaction through Chrome and it was successful. Paypal still works with Firefox without a problem but it seems there is a transaction glitch between Afterpay and this updated version of Firefox.

Earlier I tried to open firefox to go on the net and Bing came up. I uninstalled Firefox and reinstalled and the same happened. Then I deleted the Firefox folder fron the hard drive and then reinstalled Firefox again. This time it opened correctly. I can only assume but don't know, the Bing thing came about through one on the windows 11 updates. How can I stop this from re-occuring or can I? I only ever use Firefox, its just the best, thank you.

PS: I did have Firefox as my default browser but Firefox still became Bing. Lis

Upon startup, top email displayed is the 2nd email present in the inbox. If 1st email is one at top when leaving TB, next startup will show the 2nd email on top. You can then scroll up and see the top one. Likewise, if a new email come in, it also shows the one below that as the top one and must scroll up to see it. No emails are lost, just a display thing. Don't recall which version this started, but it didn't use to do this.

TB 115.11.0 (64-bit) Supernova, Windows 10 22h2

Since last "update" of Firefox for Windows v126.0

I can no longer access Gmail

keep getting this Error code: PR_END_OF_FILE_ERROR

can access my Gmail account on my phone using Firefox for iOS but not the laptop, what changed with the Firefox 126 update? what am I missing?

I sort my emails in date order, newest at the top. Recently, new emails have started to arrive at the bottom of the list, until I exit the folder and return, or re-sort the Inbox. This seems to be a new bug. Why is it happening?