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  • Solved

AddBlockers Stopping Site Views

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protect… (read more)

Cannot view FoxNews.com and FoxBusiness.com due to add blockers. I have disabled all blocker extensions - that did not work. I have turned off enhanced tracking protection for those sites - that did not work. I have opened in troubleshooting mode - that did not help. What else do I need to try?

I use Kaspersky so I will start trial-and error there next.

Asked by Rick 4 months ago

Answered by Rick 4 months ago

  • Solved

Update Security Settings for Telstra Email account

Received email from Telstra "From 30 January 2024, Telstra will stop allowing any emails to be sent from unauthenticated email addresses. Put simply, emails won’t be sent… (read more)

Received email from Telstra "From 30 January 2024, Telstra will stop allowing any emails to be sent from unauthenticated email addresses. Put simply, emails won’t be sent if your security settings aren’t configured to validate your username and password before the email is sent. From our records you are currently sending unauthenticated emails from........." "What’s next? To continue to send email, you will need to update your security settings for each device that you use to check and send emails https://www.telstra.com.au/support/email/unauthenticated-traffic-limit "

Unfortunetly this link does not give instructions for Thunderbird. Contacted Telstra support and they said to contact Thunderbird support.

Screen shot of current settings attached. Have been getting the following message when sending multiple emails - "Reference: 451-4.5.3. OB315 Unauthenticated traffic limit met."

Can someone help with this. Thanks in advance.

Asked by Eddie Lee 5 months ago

Answered by Bogomil Shopov - Бого 5 months ago

  • Solved

Thunderbird - OpenPGP can't send encrypted emails as an alias

PROBLEM = Hi, OpenPGP can't send encrypted emails for alias emails, even though keys for master and alias accounts are imported. But the do send and receive fine wit… (read more)

PROBLEM

=

  • Hi, OpenPGP can't send encrypted emails for alias emails, even though keys for master and alias accounts are imported. But the do send and receive fine without it.
  • Every key I have is able to encrypt, sign, and decrypt. So I don't have missing parts, as they were just made.
  • Version = Thunderbird 115.61 (64 bit), Flatpack on Linux 22.04


EXAMPLE

=

I have a domain email with multiple aliases in this format:

A@A.com = master account. B@A.com = alias C@A.com = alias. The one I want to encrypt.

It's setup properly in Thunderbird. All 3 use the same login / password as A@A.com. They all send / receive regular email just fine.

So I went to Account Settings > A@A.com > End to end encryption > Add key > Import an existing OpenPGP key > select the private key (C@A.com) > Treat it as a personal key (on) > unlock it with the password > It says "OpenPGP keys successfully imported" in a green box as if it loaded properly.

But when I go to send an email with C@A.com, the Encrypt and OpenPGP buttons up top are greyed out, meaning it can't send or save encrypted.

BUT!!! When I make a key for A@A.com (master account - remember the others are aliases), and do the above: it's finally available to select in the End to end encryption spot... And then I can encrypt things for A@A.com just fine... Which tells me that it will only accept master account keys, not aliases.

But C@A.com won't work, which is what I want. C@A.com won't even show up in the end to end encryption spot (likely because it's an alias).

Tools > OpenPGP manager = my keys all show up just fine too.


QUESTIONS

=

1. Any ideas on what's going on / how to fix this?? 2. Why are only master account keys working?

If anyone knows the answer, thanks. This is been pretty aggravating, as this used to work fine a year ago or so, but not anymore for some reason.

Asked by discomushroom617 4 months ago

Answered by discomushroom617 4 months ago

  • Solved

SSL Certificate Expired, but from where

I have recently started receiving an expired SSL warning from my A/V that a certificate is expired, thunderbird is indicated to be the application attempting the connecti… (read more)

I have recently started receiving an expired SSL warning from my A/V that a certificate is expired, thunderbird is indicated to be the application attempting the connection.

After looking at the certificate reported it is, indeed, expired, however I don't know where it is coming from, the domain reported is not one of the domains I check email on, (but it is the root domain for the CPanel hosting that those domains sit on).

How can I find out just what certificate it is finding, and how can I resolve it, all of the domains SSL certs are reported as up2date on other apps, including Firefox.

Where is thunderbird trying to go?

Asked by mozilla520 4 months ago

Answered by mozilla520 4 months ago

  • Solved

link was deactivated to give you time to check domain

Hi, I detest the new TB feature to automatically deactivate all links in an incoming mail... while this feature might be helpful to some people, I would like to switch it… (read more)

Hi, I detest the new TB feature to automatically deactivate all links in an incoming mail... while this feature might be helpful to some people, I would like to switch it off and do my own due diligence if I click a link or not, but within ms, not until TB allows me to click...I find no way of switching off this newly introduced feature... any idea? thx

Dan

Asked by Dan70 4 months ago

Answered by Ben Bonacci 4 months ago

  • Solved

I'm confused about my password.

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's … (read more)

This might just be a blind thing, I use the NVDA screen reader, but when I sign in to firefox, my password is 12 letters long, but when I look on my settings page, it's 18 characters long, is this normal?

I can log in using my 12 letter password and it's not a master password, I don't have one of those.

Any help would be apreciated.

Asked by brad22 4 months ago

Answered by cor-el 4 months ago

  • Solved

Force use master password via mozilla.cfg or policies.json

I would like to force on users in my organization to protect their passwords by firefox master password. How to do that by modifaing mozilla.cfg or policies.json? Thank… (read more)

I would like to force on users in my organization to protect their passwords by firefox master password. How to do that by modifaing mozilla.cfg or policies.json?

Thank You

Asked by tomasz.myszkowski 4 months ago

Answered by zeroknight 4 months ago

  • Solved

Firefox remembers data previously entered into a form

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Pas… (read more)

I have noticed that my browser saves certain data that was filled into forms on websites such as contact info, or 2FA codes. Of course, the all options for Logins and Passwords as well as Forms and Autofill are turned off. So I wonder, what causes this behavior? I would maybe think these are some cookies, but after clearing them and deleting all site data this still happens. For 2FA codes this is harmless. but I'm concerned Firefox may do this for passwords too. Anyway, why would I need to save info of TOTP?

Note: Example is for SimpleLogin.

Asked by Kamil 4 months ago

Answered by cor-el 4 months ago

  • Solved

Firefox says I am forbidden to enter a site

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this crea… (read more)

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this creates more problems because I have to re-enter passwords and other settings. This is a problem Mozilla's website reports has been occurring for YEARS! Why can't Mozilla/Firefox fix this? Please tell me there is a better way to fix this problem.

David Karp dkarpcal@gmail.com or cloverdavid@gmail.com

Asked by Cloverdavid 4 months ago

Answered by Cloverdavid 4 months ago

  • Solved

Firefox Browser: Unable to block or move popup window

OS: Linux Mint 21 Browser: Firefox 121.0 There are a few sites I frequently use that popup windows that can't be blocked or moved out of its lower right position. It mos… (read more)

OS: Linux Mint 21 Browser: Firefox 121.0

There are a few sites I frequently use that popup windows that can't be blocked or moved out of its lower right position. It most cases it blocks important text due to the screen/font scaling I have to use.

My browser privacy settings are set to "Strict".

Autoplay setting is: "Default for all websites: = Block all Websites"

The popup window banner reads "Trending Videos". No video or audio plays and the window is black with the error msg: Sorry, the video player failed to load.(Error Code: 104153)

There is an "X" button on the right hand side of the banner that does go into focus when I hover the cursor over it, but clicking on it does nothing.

I have tried various popup blocking addons but so far none have been able to stop these popup windows.

Suggestions please!

Monty

Asked by Slick 4 months ago

Answered by zeroknight 4 months ago

  • Solved

I want to Close Password Manager at times during the day

Is there a way to "close" password manager? It stays on when I hibernate, so it's not secure to walk away. It "opens" when I enter my "Master" PW. Nice. But I canno… (read more)

Is there a way to "close" password manager? It stays on when I hibernate, so it's not secure to walk away.

It "opens" when I enter my "Master" PW. Nice. But I cannot command it to "Close" during my session. I have to Shut Down in order to turn off PW Manager and have a secure computer. This is not something that is convenient for me.

Password manager stays on when I Hibernate. Or Sleep.

Asked by abbey2 4 months ago

Answered by cor-el 4 months ago

  • Solved
  • Archived

Firefox History Set to "Always Use Private Browsing Mode" but "Recently Closed Tabs" Still Appear in History

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Rec… (read more)

I have my Firefox Firefox Privacy & Security History settings set to 'Always Use Private Browsing Mode.' Yet every time I open Firefox and visit the History tab, 'Recently Closed Tabs' shows a history of the websites I've visited. How do I disable this feature?

Asked by Nat 9 months ago

Answered by zeroknight 9 months ago

  • Solved

Can't download messages

I press 'Get messages' but nothing happens. I cannot find the settings (password etc.) for my incoming messages. I can see settings for the outgoing messages (smtp). Th… (read more)

I press 'Get messages' but nothing happens. I cannot find the settings (password etc.) for my incoming messages. I can see settings for the outgoing messages (smtp). This problem seems to have started when I changed the password, as required by my ISP (Virgin Media). I have Thunderbird 115.6.0 build 20231215200246. My operating system is Windows 10. In 'troubleshooting information' the incoming server is pop3.virginmedia.com:995 connection/security SSL/TLS Authentication: Normal password

Asked by peter.bavington 4 months ago

Answered by peter.bavington 4 months ago

  • Solved

.thunderbirds permissions messed up

I must admit that I was very upset when I discovered some time ago that permissions for my files and folders in .thunderbird were messed up in a way that had given all fi… (read more)

I must admit that I was very upset when I discovered some time ago that permissions for my files and folders in .thunderbird were messed up in a way that had given all files permission to run as programs. Now I have been living with it for a while without disaster, and I found out the reason for it is that I used ntfs format instead of ext4 on my backup disk. However it still feels bad, and I still don't know how to fix it correctly.

I have for many years before used Fat32 for my backup, .thunderbird included. And it looks like Fat32 takes all those permissions away, so if I just do that again and restore, the illness in quest will be cured. There are some symbolic files I can't copy to Fat32 but Thunderbird doesn't seem to care. Could that be a good way to fix it.?

Or can I perhaps expect an automatic update eventually will fix it.?

Or how do I fix it correctly.?

Thank you in advance.

Asked by Jakob77 4 months ago

Answered by christ1 4 months ago

  • Solved

all mail going to spam/junk

as of Jan 2 2024 all mail goes to spam/junk. windows 10, TB version 115.6.0 (64bit) using IMAP. as long as my laptop is not on the network mail is in the in box (looking… (read more)

as of Jan 2 2024 all mail goes to spam/junk. windows 10, TB version 115.6.0 (64bit) using IMAP. as long as my laptop is not on the network mail is in the in box (looking at it on my phone through K-9) No filtering is done at the server. reset training data as soon as my laptop comes on thunderbird moves mail to spam. Junk, move messages in not checked, set as read is not marked at the account level enable adaptive is not checked.

-=-

system was restared. This did stop the mail being marked as junk, but it still moves the messages.

Not sure where else to look!!! now I have to view all new messages in the spam folder.

Asked by mweske 4 months ago

Answered by mweske 4 months ago

  • Solved

Can't send emails from other accounts in my Thunderbird

Just noticed this happening> I have 3 emails addresses being utilized on my 1 Thunderbird setup. When I try and send from any address but the original one I set up I… (read more)

Just noticed this happening>

I have 3 emails addresses being utilized on my 1 Thunderbird setup.

When I try and send from any address but the original one I set up I get this message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <davet102@roadrunner.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

I understand what it is saying. I just do not know where to fix it. I have gone into the outgoing SMTP settings and my original email address is in there. How do I set it up so that the other email addresses can send from their email addresses?

Bob

Asked by Bob Davet 4 months ago

Answered by Bob Davet 4 months ago

  • Solved

Undisclosed recipients

Recently, my real name has been replaced by "Undisclosed Recipients" in email headers (both sent and received), and also in the Correspondents/From/Recipient columns of t… (read more)

Recently, my real name has been replaced by "Undisclosed Recipients" in email headers (both sent and received), and also in the Correspondents/From/Recipient columns of the folders. How can I change it back to show my correct name?

Asked by gmackay1944 4 months ago

Answered by Matt 4 months ago

  • Solved

Can't create password for incoming POP email

I have Thunderbird set up with two email accounts. Until today I han problems with outgoing or incoming email and had saved passwords. All worked fine. Then I had to c… (read more)

I have Thunderbird set up with two email accounts. Until today I han problems with outgoing or incoming email and had saved passwords. All worked fine. Then I had to change my internet modem and somewhere along the line my incoming password for one of the two email accounts got deleted. No idea how. So I went into Settings and deleted all saved passwords. After that I sent a test email for both accounts and was able to re-save my passwords. But when I "Get Email" for either account, nothing happens. No email arrives (there are new emails on both accounts if I check via webmail). But I also am never prompted to save a password for incoming email (mail.comcast.net) for either account.

Why isn't Thunderbird prompting me to save the incoming password, and how can I manually enter a password? I'm baffled and at wit's end.

Thank you!

Asked by cpaulsen10 4 months ago

Answered by cpaulsen10 4 months ago

  • Solved

Where is the setting for security.tls.version.min in Firefox Android 120.0?

Background: I regularly work with old modem/router at my work sites. I usually use Firefox on PC to access the management page. Sometimes, I like to check by the sites w… (read more)

Background:

I regularly work with old modem/router at my work sites. I usually use Firefox on PC to access the management page. Sometimes, I like to check by the sites with only my phones, to mess with the configs in the modem.

I cannot access the local IP address (https://192.168.10.1/) because of the TLS requirement is too high (SSL/TLS 1.3). I need to lower the TLS version inabout:config to 1.1. I couldn't access the about:config on Firefox Android.

I have tapped 5 times on the Firefox logo to enable to Debug page, but changing TLS requirement is NOT there.

Question: Where is the setting for security.tls.version.min in Firefox Android 120.0?

Asked by ame_yuuki 5 months ago

Answered by Paul 5 months ago