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  • Solved

[LINUX][NON-WINDOWS][ONLY REPRODUCABLE ON LINUX] Sessionstore variables for OS restart don't do anything

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sess… (read more)

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sessionstore.max_resumed_crashes = 0 browser.sessionstore.restore_on_demand = false browser.sessionstore.resume_from_crash = false

I do not and will not manually close my browser session every time I want to shut down my computer in order to get it to do what it's supposed to. Linux sends SIGTERM to all running processes on shutdown. Firefox isn't handling this correctly, obviously, because if it was, then my settings would be getting respected. SIGTERM is the standard signal sent to windows that need to close gracefully and are expected to still be functional.

NOTE: Do not provide windows-specific support to this thread. I am not running firefox on windows, and I do not possess a windows computer or license.

Asked by ctrentsj 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

OAuth 2.0

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth… (read more)

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth 2.0 requirement?

Asked by car-nuts 3 months ago

Answered by christ1 3 months ago

  • Solved

TLS 1.0, 1.1 exceptions for private (home) network

How do I create a TLS 1.0, 1.1 exception in Firefox 100.0+ for my legacy devices (NAS), that no longer get firmware updates from the manufacture, that are on my private n… (read more)

How do I create a TLS 1.0, 1.1 exception in Firefox 100.0+ for my legacy devices (NAS), that no longer get firmware updates from the manufacture, that are on my private network and thier configuration is done through a web browser?

 I have been using Firefox browser for a long time, since it was called Mozilla browser.  An answer such as "I'm out of luck." means I will have to look for a new browser.  I prefer not to do that.  I trust the Mozilla brand and like you products and recommend them to my friends and customers.

Asked by data0042 4 days ago

Answered by James 4 days ago

  • Solved

How do I edit autofill entries

A website MultiSafepay.com has saved my CVV number in Firefox. How do I edit the autofill data? I can't get to the same payment page, to be in a position to delete it. Mo… (read more)

A website MultiSafepay.com has saved my CVV number in Firefox.

How do I edit the autofill data?

I can't get to the same payment page, to be in a position to delete it.

Most links on this matter refer to:

 Options => Privacy & Security => Forms and Autofill

However in my Version: Firefox 98.0.1 (64 bit) running on an up to date Windows 10 this feature is missing or deprecated.

Can anyone say how I could edit/delete this specific entry, or point me in the direction of where this data is stored?

In the mean time I can't recommend using Firefox for entering critical security data, where websites can allow the storage of CVV numbers.

Asked by firefox236 3 months ago

Answered by firefox236 3 months ago

  • Solved

suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (read more)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by mcrick07-firefox 1 week ago

Answered by mcrick07-firefox 1 week ago

  • Solved

Not receiving subscriptions after privacy security reset

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving … (read more)

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving the subscriptions I've signed up for.

I've added the email addresses to my yahoo contacts and changed my passwords and I am still not receiving the subscription emails. Is the setting I need to change in Yahoo or Firefox? It's driving me nuts and no matter what I do (change login, settings on the sites) I am still not getting emails from my subscriptions.

Asked by Heidi 1 week ago

Answered by Heidi 1 week ago

  • Solved

“Invalid Encryption Key” Popup When Connecting To My Router

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop … (read more)

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop up. I then made a new Firefox profile on the same computer and did not get the popup. So it seemed like a Firefox "refresh" would be in order. But after the refresh the problem persists.

So how do I resolve this issue?

Firefox is the latest version running on a Mac.

Asked by Rumboogy 3 weeks ago

Answered by Rumboogy 1 week ago

  • Solved

Upgrading to OAuth 2.0

I am running Windows 7 and have Thunderbird 91.10. Just went through your instructions to update to OAuth 2.0 (Well done BTW). When I try to get new documents I am immed… (read more)

I am running Windows 7 and have Thunderbird 91.10. Just went through your instructions to update to OAuth 2.0 (Well done BTW). When I try to get new documents I am immediately diverted to the log in page for my Google Account. Any suggestions on ways to avoid this? Thanks.

Asked by jwarrick101 1 week ago

Answered by jwarrick101 1 week ago

  • Solved

How do I set my timezone to "unspecified" in Firefox?

I'd like to see if I can completely disable my timezone, my friend mentioned something about setting my timezone to "unspecified", is there any way I can do that within F… (read more)

I'd like to see if I can completely disable my timezone, my friend mentioned something about setting my timezone to "unspecified", is there any way I can do that within Firefox?

Asked by erinjoy 1 week ago

Answered by Dropa 1 week ago

  • Solved

Secure connection failed for months

I have been getting this message since January and am starting to be concerned Secure connection failed start.thunderbird.net uses an invalid security certificate. The c… (read more)

I have been getting this message since January and am starting to be concerned

Secure connection failed start.thunderbird.net uses an invalid security certificate. The certificate is not trusted because the issuer certificate has expired. Error code: <a id="errorCode" title="SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE">SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE</a>

  This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.
  If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

Or you can add an exception… When I click on add an exception nothing happens. I tried closing Thunderbird, deleting my cert8.db file and restarting Thunderbird - no change - same message. I am running Windows 10, Thunderbird version 45.8.0

Help, please ! Thanks, Sarah

Asked by sarahereira 1 week ago

Answered by Stans 1 week ago

  • Solved

Manage Exceptions does not work (always allowed websites are never saved between sessions) Bug/Ignorance?

I am using Firefox Version 101.0.1 (64-bit) for Desktop Windows 10 64bit (newest version (see question date for lookup info)). This problem I could not find anywhere in t… (read more)

I am using Firefox Version 101.0.1 (64-bit) for Desktop Windows 10 64bit (newest version (see question date for lookup info)).

This problem I could not find anywhere in this Firefox self support community. I think I discovered a bug in the firefox settings, but it might just be me missing something, but I doubt it, being familiar with the settings and them being clearly worded.

I can not seem to get my firefox to save the website always allowed to keep cookies stored between sessions (and their cookies / other data obviously also don't get saved between sessions). - maybe there arises a problem with the setting of never saving history between sessions?

Please, have a look at my current settings below (two screenshots): <image 1 (longer one)> <image 2 (shorter one, custom history settings)>

The settings being written as they are should mean that the always allowed websites should never have their cookies deleted between sessions, regardless of their history (their being visited) being deleted. To me this is frustrating and appears like a bug and not a feature.

Maybe is history is deleted all site permissions and data get deleted, too? - (If yes, that is clearly not what the settings suggest, and if it is supposed to work like this, I strongly suggest the Firefox Dev.s team to fix the confusion or add some feature work-around to suit my use-case. The internet is not a safe place anymore, generally, but some parts are, let me trust your settings do what the say they do, at the very least. Thanks in advance.)

Asked by no_u_afaik 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

My self-signed *.local.dev wildcard SSL no longer works in v101.0

After upgrading to v101, Firefox no longer recognizes my Self-signed wildcard SSL for *.local.dev. Before you tell me not to use the .dev domain, I am aware that Google o… (read more)

After upgrading to v101, Firefox no longer recognizes my Self-signed wildcard SSL for *.local.dev.

Before you tell me not to use the .dev domain, I am aware that Google owns it and we're technically not supposed to do local development with the *.local.dev domain.

I have already tried the following: 1. Set network.stricttransportsecurity.preloadlist to FALSE, and everything was working perfectly fine before v101 2. imported the server.crt into Trusted Root Authorities in Windows, and also imported it in the Certificate manager in Firefox. 3. Tried other wildcard local domains like *.test.site, *.local.ddev and these don't work either.

I even tried following recent guides to issue a new certificate with openssl and SAN, and it still doesn't work.

Screenshot of wildcard SSL attached.

Asked by Chad Reitsma 3 weeks ago

Answered by Chad Reitsma 2 weeks ago

  • Solved

Firefox 101.1 Says "SSL_ERROR_BAD_CERT_DOMAIN"

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99 This appears to be a bug start… (read more)

Getting error SSL_ERROR_BAD_CERT_DOMAIN on all my sites that are signed with a SSL Cert from my internal CA since updating past version 99

This appears to be a bug starting after Firefox version 99 on Windows because after i upgraded to Firefox version 100 i started getting this on all my SSL Certs from my CA and they worked fine prior to the update. Can anyone confirm if something changed after version 100 that is causing this?

Thank you.

Asked by rpmurph83 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

OAuth2 authentication for Gmail never finishes; it just runs for hours with no error message. (Mac computer, TB 38)

Hi everyone, I recently downloaded a version of Thunderbird 38 for use on an older Mac (older than the one I’m using to create this post). Now, I’m trying to set up OAuth… (read more)

Hi everyone,

I recently downloaded a version of Thunderbird 38 for use on an older Mac (older than the one I’m using to create this post). Now, I’m trying to set up OAuth2 to comply with Google’s new requirements for Gmail, but the final steps (authentication, generation of an OAuth2 token) never finish. This is what I’ve done so far:

The Gmail account that I want to set up with OAuth2 is set to IMAP for incoming (I had to create a new account in Thunderbird for this) and SMTP for outgoing. OAuth2 is selected in TB for both servers. The Google login window pops up, and I can enter my information and click “Allow” for TB to access my Google Account. After that, though, the process just runs. There’s a blue circle near the top left corner of the TB window (next to the word “Inbox”) that keeps spinning, and a line of diagonal blue stripes in a small graphic at the bottom of the window keeps moving to the right, but nothing else happens. This will go on for hours if I let it. I can take other actions in TB (change settings, etc.) while this is going on, and no error message ever appears.

I should also note that I get alerts from Google (which I can access via other devices) about a new sign-in, and the computer in question shows up in my Google Account screens as being signed into my account. I have also recognized the new sign-ins by clicking the “Yes, it was me” button. Therefore, it appears that TB has successfully connected to my Google Account; I just don’t know why the authentication won’t complete itself. Should I let it run, even with the understanding that it might take several hours?

Here are some further details, based on what I’ve read while doing research on my own:

-Cookies are enabled in TB (“Accept always,” “Keep until they expire”). -Two Google-based cookies have appeared (google.com, accounts.google.com). -My computer’s firewall is off for the time being. I don’t have any antivirus software, as this is a Mac. -My “User Name” in the Server Settings window is my full e-mail address. -There is nothing written in the “Saved Passwords” window. -I’ve tried shutting my computer down entirely and then restarting the authentication process. -I don’t think my computer can run any versions of TB that are later than 38. -Specific incoming/outgoing settings: IMAP port 993, SSL/TLS, OAuth2 for incoming; SMTP port 587, STARTTLS, OAuth2 for outgoing.

I really need to access my Gmail on this computer, but am not a tech person and have run out of ideas to try on my own. Any help would be *greatly* appreciated! And, of course, I’d be happy to provide additional details if necessary.

Thank you!!

P.S. If it would be simpler to use my original POP account with 2-factor authentication, then I would be open to doing that instead. I just haven’t been able to find out if “app passwords” are compatible with TB 38.

Asked by thunderbird_user29 2 weeks ago

Answered by Matt 2 weeks ago

  • Solved

Security regarding saved password

i have been using Firefox for a while but today i knew that my saved password in Mozilla is very much unsecured and opened. i didn't know this before but anybody can acce… (read more)

i have been using Firefox for a while but today i knew that my saved password in Mozilla is very much unsecured and opened. i didn't know this before but anybody can access my password without requiring bio-metric / or any other means of verification to see password. when u go to --- lines on upper right side and click on password, there is simply copy username and copy password option without requiring to verify that the user accessing such private information is the real owner... i have attached the image can anybody help me to solve this issue

Asked by saurabh.sbasba 1 week ago

Answered by Paul 1 week ago

  • Locked

Surveillance systems from my CPI SECURITY SYSTEM

I couldn't even get on Google yesterday because the hackers are so smart or they just have a great device to hack accounts and I want you to send the hackers to prison AS… (read more)

I couldn't even get on Google yesterday because the hackers are so smart or they just have a great device to hack accounts and I want you to send the hackers to prison ASAP. I already know that they are my at least 2 neighbors and 1 I rent to now and then the other hackers are staying so close to my garage that they can get into my spectrum wifi router and then they have broken into my garage and stole my passwords and then over $1,000.00 in cash and gold, etc. This is a brand new Gmail account now and they have probably seen the passwords already I would think!!!

Asked by a84187358 1 week ago

Last reply by Paul 1 week ago

  • Solved

Thunderbird and OAuth2 conversion issue

I'm using Thunderbird v 91.10.0. SMTP set as per attachment. Still receive "Login to server imap.googlemail.com with username X failed." What else do I need to check? … (read more)

I'm using Thunderbird v 91.10.0. SMTP set as per attachment. Still receive "Login to server imap.googlemail.com with username X failed." What else do I need to check? I've browsed a few online suggestions and everything seems to be correctly configured, but obviously something is missing. Please help!

Asked by canuck06 2 weeks ago

Answered by david 2 weeks ago

  • Solved

My TB account password in "saved Passwords" is the same as my gmail password but TB signing in fails every time

My Thunderbird account passwords in "saved Passwords" are the same as my gmail passwords but Thunderbird startup fails every time with the following message "Sending of … (read more)

My Thunderbird account passwords in "saved Passwords" are the same as my gmail passwords but Thunderbird startup fails every time with the following message

"Sending of password for user account.name@googlemail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted."

I have tried deleting the passwords and re-entering them and I have also tried deleting the entries in the saved password file but nothing seems to help. I have also tried deleting the logins.json, key4.db and cert9.db files.

I have lots of emails and subdirectories and don't want to do anything that might risk those.

HELP please!

Brgds.

N.

Asked by NormanG 2 weeks ago

Answered by david 2 weeks ago