All Products Support Forum

I accidentally closed both of my Firefox windows with an "x" and the rebooted my computer. After the reboot there is nothing under "History"->"Recently closed windows" and "Recently closed tabs". Is there any way to get my windows back?

Running on an M1 Ultra Mac Studio, Firefox struggles to play 4K videos in recent days where it would've normally performed fine. I've never had troubles watching 4K YouTube on Firefox, until the past week or two. There are no other applications running, and only the one tab open in Firefox. Just a regular 4K video. Why won't it play properly? Why does it start buffering randomly when I can see my network is just fine? Why does it just randomly skip 10 seconds every minute or so while playing? This exclusively happens on 1440p or 2160p (4K). Please fix this ASAP.

I'm a student, which means I'm constantly accessing my university's library page. I've run into a weird URL autocomplete issue that I can't seem to resolve.

Beginning to type "library" in the URL bar leads to Firefox autocompleting with a past college's library site that I haven't used in years. It's not in my bookmarks, I've deleted all its site data in Firefox's history, I've tried the "shift + delete" trick, but nothing's making this autocomplete go away. It doesn't seem like Firefox Suggest, but something else.

All I want is for my school's library to show up as the autocomplete. It's so annoying to navigate away from a website I haven't used in years every time.

Any suggestions on how to resolve this?

Dear Sir or Madame,

Read Aloud isn't working on Roshreview.com and other websites for my new macbook on Firefox but works on my old macbook.

It says "Missing host permissions for the tab"

I use a MacBook Pro. I recently created a new profile for Firefox (for work purposes) and set it as the default profile, because I'm trying to get off Chrome entirely. The preexisting no-longer-default profile contained all my "personal" data - bookmarks, extensions, etc. Continued using both profiles for about a week with no issues. Last night my MacBook updated and when I reopened Firefox, the new default profile was fine, but when I went into about:profiles and launched the secondary profile in a new browser, it was completely empty - no history, no bookmarks, no extensions, nothing. That's at least a year's worth of data completely gone. I've looked through support articles and past folks' questions and am just completely lost as to how to restore it or what went wrong. If it's not possible to restore that data, how can I at least prevent this from happening again? I've very much lost trust in Firefox profiles because of this. Help please?

Hello,

I just got a new Macbook Air and I am trying to sync my bookmarks and preference etc., from my current Macbook Pro. I read the help articles and one thing I cannot find is a "Sync Now" option on the Air. It is not under the menu icon list. I signed out of the Pro and back in. The user and PW are the same on both laptops. Hoping you can help.

Julie

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Whenever I open a new tab or window, I'm greeted with the Firefox home screen, which displays various shortcut tiles.

Currently, I have a shortcut for Amazon, which includes a handy blue magnifying glass symbol 🔎 indicating it's a search shortcut and not a shortcut that will take me to an URL. I'm looking to set up similar search shortcuts for YouTube and Google. I've attached an image below for reference.

If anyone is familiar with how to customize these search shortcuts in Firefox, your guidance would be greatly appreciated. Please let me know if you have any tips or steps to follow.

I use Firefox for Mac. Often when I want to click on a link or complete an on-line form, a long list of unwanted suggestions pops up and orevents me doing this. Only by hitting Escape can I get control back.

By the way, I don't want any solution which involves clearing the cache, as I value that help.

Whenever I'm trying to open the AWS accounts I'm getting the below error please help me with it

400 Bad Request

You may have typed the address incorrectly or you may have used an outdated link

Hey guys, thanks for the help in advance.

This problem occurred recently and it's quite a pain in the ass. I'm using Macbook Pro 14 inches with M1 Max chip. Lately when I work, I have to open quite many urls at the same time, and my mac went crazy hot because of firefox's insane cpu usage. I tried what's suggested to turn off the acceleration mode, but still, nothing changes.

Is there still anything I can do to resolve it? or I just switch to other browser?

Hi My computer crashed today and it had to be it reformatted. I have updated the computer but i want to update my bookmarks. How do i access / restore my booksmarks from yesterday? At the moment I cannot see any of my old bookmarks all i have is the bookmarks that come with when you install firefox.

I am logged into firefox but i cannot see my old search history or find any of my old bookmarked folders.

Please help me, I thought firefox was looking after my bookmarks when i was logging in.

Thank you

Louis

Is there some way to enable and disable specific config settings , on a per-site basis?

For example, let's say I want to disable right-click hijacking (dom.event.contextmenu.enabled) on turtlesaregreat.com, but use the default settings everywhere else.

The Page Info > Permissions panel has some, but not all the ones I want. Is this somehow built into Firefox, or maybe there's an extension?

Thanks.

FF120 on Sonoma

HI Team,

I have alot of logins saved from my previous laptop and it was syncing with firefox account. My previous laptop got dead. Now i am trying to login to new laptop but passwords and bookmark is not recovered?

Can you please suggest me how can i get my data back?

Thanks, Aman