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gah. your tab just crashed.

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens..… (read more)

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens.... have to close whole firefox and open again. just started happening yesterday. I have used firefox for many many years never a problem. Something was not updated right. Please tell me how to fix this once and for all. if not I have to leave using firefox this is driving me crazy. terrible. Latest thing I tried was about:config - sandbox changed 2 items, 1 from true to false other from 6 to 0. as listed in this https://www.youtube.com/watch?v=_SIGynLjrjk

nothing has worked. Please help. thank you.

steve [email address].

Asked by moonfam 5 months ago

Last reply by tmcnamee 1 week ago

site Notification bug for Firefox for Android

The Site Notification for Firefox for Android is broken (don't know if it's just me) I have a notification for IGN website but Whenever I click on any site notification I… (read more)

The Site Notification for Firefox for Android is broken (don't know if it's just me) I have a notification for IGN website but Whenever I click on any site notification I received it always open a " about:blank " page rather than the actual website.

My phone model is ZTE Blade V50 Vita ZTE 8550 Running android 13

Asked by MrMeme 5 months ago

Last reply by KD 1 month ago

Thunderbird keeps crashing on startup @ OOM | large | NS_ABORT_OOM | nsTSubstring<T>::AllocFailed | nsTSubstring<T>::Append | MimeInlineTextHTMLParsed_parse_line

A new problem since July 1, 2024 Thunderbird keeps crashing on start-up when checking for new mail. HELP!! Crash ID: bp-e8be7291-7fe9-41c0-bd21-45d860240702 alfieepstein… (read more)

A new problem since July 1, 2024 Thunderbird keeps crashing on start-up when checking for new mail. HELP!! Crash ID: bp-e8be7291-7fe9-41c0-bd21-45d860240702

alfieepstein@gmail.com

Asked by a.epstein 5 months ago

Last reply by Wayne Mery 1 month ago

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (read more)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Asked by boohere21 5 months ago

Last reply by Guy Tech 3 months ago

Why are sites no longer working on Firefox?

I am finding more and more sites that I regularly go to are no longer working on firefox. One site was because HTML5 apparently does not work on firefox. But others I don… (read more)

I am finding more and more sites that I regularly go to are no longer working on firefox. One site was because HTML5 apparently does not work on firefox. But others I don't know about why are no longer working on firefox. I thought it might be streaming related but just today I could not access one of my banks on firefox, and I tried many times, but had no problem signing on using Chrome.

Asked by bjhansen53 5 months ago

Last reply by jonzn4SUSE 3 months ago

XUL Runner message

Hi, I hit Foxfire icon, I get XUL Runner message, Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0 How do I corr… (read more)

Hi, I hit Foxfire icon, I get XUL Runner message,

Error Platform Version 127.0.1 is not compatible with mini version ] = 127.0 and max version ] = 127.0

How do I correct and gain access!!???

Please help, definitely liked days of yore when one could call.

Andrew

Asked by odrewid 5 months ago

Last reply by NoahSUMO 3 months ago

Google search causes tab to crash

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in ot… (read more)

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in other browsers but not in non-private browsing in Firefox. I have tried disabling extensions, add ons, etc. Nothing seems to help. This started happening a few weeks ago with any YouTube page also. How can I fix this? If I can't I will stop using Firefox as I cannot function like this. Please advise!

Asked by Susan Oakes 5 months ago

Last reply by cor-el 3 months ago

Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (read more)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art 5 months ago

Last reply by cdsnowdon 4 months ago

tabs still crashing.

I still have not had any improvement with tab crashes especially on sites containing videos. Lately, every time i go on Facebook and play a video reel, i stop the video a… (read more)

I still have not had any improvement with tab crashes especially on sites containing videos. Lately, every time i go on Facebook and play a video reel, i stop the video and before i can return to my home page, the tab crashes. This browser has gotten worse rather than improving.

Asked by Scot63 5 months ago

Last reply by madcap magician 4 months ago

Не могу зайти в почту Thunderbird

Я не могу зайти в свою почту на Thunderbird - при входе выскакивает ошибка -на скриншоте прикрепил - до этого я заходил без проблем - пароль и логин вообще ничего не меня… (read more)

Я не могу зайти в свою почту на Thunderbird - при входе выскакивает ошибка -на скриншоте прикрепил - до этого я заходил без проблем - пароль и логин вообще ничего не меня - просто в один момент перестало заходить Так же на втором скриншот видны настройки входа- прошу помочь.

Asked by ramjonxk 5 months ago

Last reply by david 5 months ago

Thunderbird freezes when I have a few "log in to account xxxx failed"

Hello, I have been using TB for a long time wiht no mayor problem. I recently had a problem with the hosting services of 2-3 of the email addresses I use in TB and when I… (read more)

Hello, I have been using TB for a long time wiht no mayor problem. I recently had a problem with the hosting services of 2-3 of the email addresses I use in TB and when I now open TB I can click once on the pop up (say on cancel), but when the next pop up message appears (with the same message but for another email address) TB freezes.

Asked by mettodo 5 months ago

Last reply by Wayne Mery 5 months ago

Composition and Menu bars on Replying or Writing new email

This new version of Thunderbird (115.12.2) is not the best. The Composition toolbar doesn't exist when typing a new message and I no longer have a menu bar when typing a … (read more)

This new version of Thunderbird (115.12.2) is not the best. The Composition toolbar doesn't exist when typing a new message and I no longer have a menu bar when typing a new message.

Another issue is on replying why do these sideways "V's" show at the beginning of each line of the senders email when replying. Sometimes it will be just a black line all the way down. When I saw those I felt like I had woken up in 1995.

I am using Windows 11 Pro.


Thank you

Asked by Loopy 5 months ago

Last reply by david 5 months ago

Firefox app icon not showing anywhere

I uninstalled the app and re installed it after that there is no icon on the app drawer nor in the home screen. I have to open the app every time through play store. I ha… (read more)

I uninstalled the app and re installed it after that there is no icon on the app drawer nor in the home screen. I have to open the app every time through play store. I have attempted to fix it myself by uninstalling and re installing to thinking its temporary a glitch but icon stills doesn't appear anywhere. It doesn't even get shown in app drawer search results when i search for Firefox. I have further cleared device cache using builtin cleaner app provided within the device. Also restarted my device nothing worked

Asked by Daniyal Yousaf 5 months ago

Last reply by Mee 5 months ago

EMAIL SLOW

IF I SEND AN EMAIL TO MYSELF, JUST ONE WORD AS A TEST, I HIT "SEND", AND IT IMMEDIATELY GOES AND ARRIVES, AS PER NORMAL. FINE. IF I SEND EXACTLY THE SAME ONE WORD EMAIL… (read more)

IF I SEND AN EMAIL TO MYSELF, JUST ONE WORD AS A TEST, I HIT "SEND", AND IT IMMEDIATELY GOES AND ARRIVES, AS PER NORMAL. FINE. IF I SEND EXACTLY THE SAME ONE WORD EMAIL TEST TO, FOR EXAMPLE, MY WIFE, OR ANY OTHER INDIVIDUAL RECIEPIENT, IT TAKES A LONG TIME TO EVEN SEND. I GET A PROGRESS BAR AS IF I WAS SENDING A LARGE RAW FILE OR SOMESUCH. LIKEWISE IF I SEND THE EMAIL TO ME AND CC IT TO ONE OTHER PERSON IT TAKES AGES TO SEND. ONLY AN EMAIL TO MYSSELF ALONE WORKS AT THE USUAL SPEED. MY BROADBAND SPEED IS FINE. I HAVE USED THUNDERBIRD FOR YEARS ON DIFFERENT LAPTOPS AND DIFFERENT COMPUTERS WITHOUT THIS ISSUE. I DO NOT KNOW WHAT TO DO, CAN YOU HELP?

Asked by info897 5 months ago

Last reply by Matt 5 months ago

when trying to access emails a popup says to get certificate= imap.aussiebroadband.com.au:993 and will not allow emails to download

When I am trying to access emails, a popup says to get certificate= imap.aussiebroadband.com.au:993 and confirm security exception. It will not allow emails to download … (read more)

When I am trying to access emails, a popup says to get certificate= imap.aussiebroadband.com.au:993 and confirm security exception. It will not allow emails to download

Asked by ibhendrie 5 months ago

Last reply by christ1 5 months ago

Thunderbird, cannot download messages, but can send messages OK

Hello! Thunderbird has stopped downloading messages from my Yahoo+ account. I can send messages from it OK. When I try to get it to download, it says: Checking Inbox for… (read more)

Hello! Thunderbird has stopped downloading messages from my Yahoo+ account. I can send messages from it OK. When I try to get it to download, it says: Checking Inbox for new messages... and waits at this point. Then I get: Host Contacted, sending login information... Then it waits for a long time. Eventually, it indicates "No messages to download", and then goes back to "checking inbox for new messages". If I click "Get Messages", a pop-up comes up with: "Error with account... and below: The account fischer94563@yahoo.com is being processed. Please wait until processing is complete to get messages." I've deleted the APP and downloaded and installed a new copy. No changes. Deleted and reentered my password with Yahoo. I'm at a loss to understand why this is happening, but it was working fine until recently. Any thoughts? Thanks. Kevin

Asked by kevinfischer 5 months ago

Last reply by Matt 5 months ago

Video Lag/Stutter

Formatted my phone but playing videos still lags and stutters on Firefox browser on my Samsung. Only happens on Firefox, I've tested on Qwant, Duckduckgo and Brave and t… (read more)

Formatted my phone but playing videos still lags and stutters on Firefox browser on my Samsung. Only happens on Firefox, I've tested on Qwant, Duckduckgo and Brave and this problem doesn't occur. What might be the problem and solution?

It's interesting that sometimes the video plays fine until I unmute it. Sometimes the problem goes away after I stop and play or refresh the page. I often have to play the video on a different browser.

So, videos work fine on other browsers so I discart being a phone problem. But on my other phone this problem doesn't happen with firefox.

I've been for several months looking for help/answer/fix for this issue. And I've been with firefox for ever and I don't mind minor bugs and problems but this is starting to be a bit annoying and more and more I feel like I need to move on to a new browser.

Phone: Samsung S21 Ultra SM-G998B/DS Firefox: 127.0.2 (Build #2016028743) Extentions intalled: ublock

Asked by Stan_Lee 5 months ago

Last reply by Paul 5 months ago

Opening Firefox for Android has a significant delay when loading the first page/browser tabs

Firefox is very dear to me. I use it on my computer all the time for how much more relatively secure it is from other browsers. But Android version is a hellish nightmare… (read more)

Firefox is very dear to me. I use it on my computer all the time for how much more relatively secure it is from other browsers. But Android version is a hellish nightmare. When I open the app, even with no previous tabs on, it will not be responsive for more than 30-45 seconds for seemingly no reason. Same thing when I kill the app and start it again. If it does have open tabs, it will either not be able to fetch their sum number to be displayed on the top right corner until that aforementioned timespan passes, and/or I wont be able to remove/add tabs until again that period of time passes! This is a blocking issue that's been there for well over a year and a half, if not longer!

Asked by Mpavle 5 months ago

Last reply by Paul 5 months ago

Thunderbird reboot loop

I have a Windows 10 pc, which is current with all Microsoft and manufacturer (Lenovo) updates. Thunderbird won't run since the last update. It just gives a message sayin… (read more)

I have a Windows 10 pc, which is current with all Microsoft and manufacturer (Lenovo) updates. Thunderbird won't run since the last update. It just gives a message saying, "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now?" After several reboots, I have given up. A support forum solution from 4 years ago recommends deleting a file (global-messages-db.sqlite) at a location (C:\Users\user\AppData\Roaming\Thunderbird\Profiles\8charstring.default) that seems not to exist (hidden?) on my pc. What do you suggest? Thanks.

Asked by smb21 5 months ago

Last reply by david 5 months ago