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Hi Firefox Team, I am a university student, and I keep getting these messages below, especially when I am doing research for my assignments; it is painful as time is of the essence. I need your help asap. I have already cleared my cache, and cookies Thank you The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If a firewall or proxy protects your computer or network, make sure that Firefox is permitted to access the web.

Alpha

When writing an email if I use the 'Insert>image' menu route the whole thunderbird app freezes (using win10, fully updated). However, if I manually copy and paste to insert an image via the clipboard, it seems to take OK. So have a workaround now, but worry the program route is failing. Am I missing a setting somewhere (I must say I have experienced glitches* since updating to the newest supernova version - 115 - and wishing I'd just stayed with the older previous version a while longer.

• Other glitch is the system is endlessly demanding passwords for my hotmail accounts when checking email (not so for the yahoo or gmail accounts). Very frustrating and time consuming.

Thanks for any advice Ken Dutton

Using Nord Pass extension on Mozilla fine until today, when clicking on the green icon for stored username and password, this appears - "sudden error message : can't handle ITEM/URL_SEARCH type message"

For 8 months i am still getting tab crashed messages whenever i try to pause then replay videos. I have sent crash reports and shown them on the help page and get no real answers.

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Here is screen shot:

My iMac is OSX. I use Firefox browser most of the time. I had used Safari years ago. Chrome had rarely been used. Firefox problems recently began. Please help.

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I have two mail accounts on Thunderbird. When I download messages to one account, the messages are automatically marked as read. Messages to the other account are not.

I do not use BitDefender.

Any thoughts on why it does it to one but not the other? Messages are both downloaded from the same ISP.

Since the UI upgrade, my Thunderbird client has become slow on my PC. On opening instead of what was previously a quick start-up to my INBOX, it now hangs and you can see (from bottom left) its polling out to email servers and waiting for a response .... much slower than previously.

It's not a server response as I use same email on my iPad and that logs in with almost zero delay.

Occasionally also lags behind key board, you are typing and you are several characters or even words in front of the client.

Is there any rebuild or similar I should do now I am on the 'new look'

I have recently started using Thunderbird 115.4.3 on a new laptop running Windows 11. I transferred my profile from my old laptop and set up my two email accounts as POP accounts. The problem is that Tbird is regularly crashing, mostly (maybe only?) when I delete messages from my Inbox. When I restart the program, it works fine except that all or most of the messages in Trash are now duplicated multiple times. Any ideas how to stop this behavior?

I've been having this problem for a couple of weeks now. When I go to certain websites (that work on Every other browser I use) I get the following error:

Network Protocol Error

An error occurred during a connection to www.diamondtoolstore.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.

It happens with Lowes & Home Depot - two sites I use every day for work. Now I have to use Chrome or Microsoft Edge -YUCK. I went to your help page and tried everything I could find that may help with this issue and nothing has helped. I see that there are a LOT of other people having the problem as well...Can you please fix it.

Tracie

Hi, I noticed about a week ago that when I would have Firefox windows open on more than 3 of my displays, the newest window, when maximized, would appear with white bars. This does not occur when Windowed or when troubleshoot mode is on. I have attached a photo of the error (suggestions omitted for my own privacy). Bugged window does not respond in this state and cursor does not blink etc. Other Firefox windows work fine. I'm running a custom color scheme, Dark Reader for Firefox, and AdBlock for Firefox. Issue does not occur with Chrome or Edge, which have the same, if not more extensions loaded. Glitch presented itself near the beginning of November.

Please help!

I'll check on this every once in a while, and am willing to run tests.

I use dark mode (Windows 10 Pro, Thunderbird 115.4.2 (64-bit)). Fresh installation, fresh profile. When I reply to some emails, the reply text is not visible. The examples I saw were with a light (white?) background, but I'm not sure if it also happens with other backgrounds. But it's not all white backgrounds either, some emails with a light background I can reply to just fine.

The reply area can be dark with a dark grey font (slightly different color), or it can be white with a white font. In both cases, obviously the text I type is not readable.

Any idea how to fix this?

How do I find the email I click on? I search for something, I see the email in the list of results, I click on said email and instead of opening it, it bring up the ENTIRE thread that it is embedded in and I have no idea which one it is! PLEASE FIX THIS! It used to open up the email you click on within the thread. Now it just shows the thread. This latest update has RUINED the search function.

Since the last update (earlier this week) firefox uses large amounts of memory. It shows in the windows task manager 20 and more instances of firefox being open and one of them using 85%-90% of the available memory. I looked up help articles regarding this issue and one of them mentioned to "Delete content-prefs.sqlite file". When I do that it will help for a short period of time but then the issue is happening again. I'm using Windows 11 64 bit.

I'd appreciate some advice on how to deal with this.

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried disabling them, but not sure if I succeeded. But the problem still isn't fixed. I don't think I will figure the issue out. Thanks

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity