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Can't see all unified folders since updating to 102

Today I upgraded from TB 92 (ish, not sure exactly) to 102 and am having a problem with unified folders. I have five email accounts in TB, and use unified folders. In the… (read more)

Today I upgraded from TB 92 (ish, not sure exactly) to 102 and am having a problem with unified folders.

I have five email accounts in TB, and use unified folders. In the previous version, if I clicked on a single account under Inbox, I would see emails in the inbox for just that account. Clicking on the top-level Inbox node would show me all emails in the inboxes of all five accounts.

However, in v102, when I click on the top-level Inbox node, the messages panel does not change. Whatever was there before remains.

If I click on the top-level Inbox node, then restart TB, which starts it up with that node selected, I get a panel that has various buttons for setting things up, about TB, etc.

Is there a way to go back to the old behaviour, and have the top-level Inbox node show all inbox messages?

Thanks

Asked by MrYossu 3 months ago

Answered by MrYossu 3 months ago

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I have a 2008 iMac with El Capitan 10.11.6 ... Need to re-load my Firefox, but can't.

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know… (read more)

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know).

I've also tried to install your Extended Support Release. Will that work? I'm an independent research scholar, not currently associated with either Oxford or Stanford.

So I really need to have your Firefox back — I had it until this morning, when I needed to trash it (b/c of a bug), and then re-install. Yet I've not been able to re-install so far.

Hence, I'm seeking your help!

Thank you, Davy

Asked by dkydd1 5 months ago

Answered by James 5 months ago

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lost my adresslist by download new version Thunderbird

I was forced to download the newest version of Thunderbird and m adress list is obvriously not taken over. So I lost all my addresses. How ist this possible as you stated… (read more)

I was forced to download the newest version of Thunderbird and m adress list is obvriously not taken over. So I lost all my addresses. How ist this possible as you stated, all personal installations were taken over?

Asked by Hermann 2 months ago

Answered by stellastai 3 weeks ago

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Can't see the email bodies on one of my accounts

I am running on Linux OpenSuse 15.4. I upgraded to Thunderbird 102.2.2 a few days ago, using OpenSuse's YAST Software Manager. I manage 3 email accounts in Thunderbird.… (read more)

I am running on Linux OpenSuse 15.4. I upgraded to Thunderbird 102.2.2 a few days ago, using OpenSuse's YAST Software Manager. I manage 3 email accounts in Thunderbird. The first 2 work fine, but the 3rd will no longer let me see the email bodies of any of the emails in its Inbox or Sent folders. No matter which email item I click on in the lists, the body pane in the lower right of the display remains blank. I have not touched the settings of that account and it worked fine before the upgrade. Any assistance would be greatly appreciated.

Asked by Dave 2 weeks ago

Answered by Dave 1 week ago

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Address Book Empty after 102.3.0 installation

A laptop running Windows 10 was using an older version of Thunderbird (2019) and would not update even though the auto update box was checked. Downloaded and installed 1… (read more)

A laptop running Windows 10 was using an older version of Thunderbird (2019) and would not update even though the auto update box was checked. Downloaded and installed 102.3.0, which to my surprise did not require that the older version be uninstalled, and all went smoothly: all folders are in place with no data lost. However, the address books are empty. Found a Contacts folder located here C:\Users\Username\Contacts and this folder contains all the missing contacts. What steps do I need to take to get 102.3.0 to access this file / data?

Thanks in advance for advice, Bob

Asked by silveraz 1 week ago

Answered by Wayne Mery 1 week ago

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I am trying to migrate from Thunderbird under Windows 7 to Thunderbird on Mac OS (High Sierra). Need to move profile info to the new machine

Not sure if this is the correct place to post my question, given the separation of Thunderbird from Mozilla. If this is not the right place, I'd appreciate a link to the … (read more)

Not sure if this is the correct place to post my question, given the separation of Thunderbird from Mozilla. If this is not the right place, I'd appreciate a link to the correct one.

I'm new to Mac OS, have been a long time Windows-7 user, and long ago was a UNIX user at my then employer. But it's past time to say goodby to Redmond.

I want to transfer my Firefox Thunderbird email history as well as my address book etc. from the Windows 7 installation of Firefox Thunderbird, (which says it's "68.8.0 (32-bit)", it was updated today, May 10) over to the new (to me) MacBook-Pro Firefox Thunderbird (version latest as of May 9, so far haven't figured out how to cause the Mac Thunderbird to show it's version info)

While the instructions for copying the profile info on the Windows machine and transferring to another Windows machine are clear, and the instructions for copying an existing Mac profile and transferring to a new Mac are clear, I am unable to find any information on how to move the Windows files to the Mac installation.

I tried copying everything in the Windows "Thunderbird" directory to a flash drive, then tried replacing the Thunderbird files on the Mac with the copied files but that didn't work.

What is the procedure I should be following? For the moment I'll be keeping the Win-7 machine "alive" but would really like to abandon it soon.

Thanks for any suggestions.

(edited the question to change Firefox to Thunderbird - c)

Asked by joe.west1 2 years ago

Answered by sfhowes 2 years ago

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  • Archived

Upgrade profiles in Enterprise Environment

Hello, As of Firefox 76 there is a new user profile. For different customers in VMWare /Citrix environments I need to upgrade Firefox from an ESR release to the latest on… (read more)

Hello, As of Firefox 76 there is a new user profile.

For different customers in VMWare /Citrix environments I need to upgrade Firefox from an ESR release to the latest one., but I cannot find a simple solution to upgrade profiles to the new one in bulk.

I found articles about profile managers in combination with or without sync, but that is an option. Customers are within government and public health sector. Data to be sent into the cloud is therefor not an option.

How can I : 1. Have a simple solution to upgrade profiles in bulk.

OR 2. Have an option where users can use the old profile to continue working.

Any help would be greatly appreciated.

Regards, Joe

Asked by Joe 2 years ago

Answered by Mike Kaply 1 year ago

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Help! Need to move Bookmarks, Extensions & Add-Ons to another Mac

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to… (read more)

My present iMac is failing rapidly and I will be replacing it with a new Mac very. I do not have a Time Machine backup. The only info I really need is how to copy off, to an external drive, all the bookmarks and bookmark structure), extensions, and add-ons I have added to Firefox, and then add them to Firefox on my future Mac.

Do I just copy the Firefox app to the external drive? I looked in the Macs' base system Library and Preferences, and in my User files, but I do not see anything related to Firefox.

My old (current) and failing Mac is running the latest version of Catalina,

Thanks for any info!

Asked by fastdude 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (read more)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Asked by trevorawestphal 2 years ago

Answered by trevorawestphal 2 years ago

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I lost bookmarks and user passes after firefox update

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover.… (read more)

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover. and attached pictures of my profile.

Asked by hsamadzadeh 2 years ago

Answered by FredMcD 2 years ago

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Yahoo Mail not working properly after downloading the latest Firefox browser.

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless… (read more)

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless when using Firefox. Please advise me of the solution to the problem as soon as you can.

Asked by barr_italia 2 years ago

Answered by Andrew 2 years ago

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How to copy or import old e-mails?

I got a new desktop box and installed Kubuntu on it. On my old box (Mint) I used Thunderbrid and I want to preserve my years of e-mails I stored on mail folders on my PC.… (read more)

I got a new desktop box and installed Kubuntu on it. On my old box (Mint) I used Thunderbrid and I want to preserve my years of e-mails I stored on mail folders on my PC. On the new box I created my e-mail account making sure that it was not using the default mbox (all e-mail in 1 file) but maildir (each e-mail in its own file) as on the old box. But when I copy the "Local Folders" from my old to my new Mail directory, Thunderbird does list the directories (with subdirs " cur" and "tmp"), but does not appear to recognise the e-mail files.

In Thunderbird under menu there is "Tools" that has a wizard " Import". However when I select to import Mail, I only get a message "No application or file to import data from was found."

So how can I import my old mail files in the new Thunderbird instance?

Asked by tpeters 2 years ago

Answered by tpeters 2 years ago

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Use Firefox for Android & Firefox Focus

Should I keep Firefox For Android installed if I also installed Firefox Focus? I don't see why I would need Firefox For Android if I'm using Focus. I appreciate any advis… (read more)

Should I keep Firefox For Android installed if I also installed Firefox Focus? I don't see why I would need Firefox For Android if I'm using Focus. I appreciate any advise that is given. Thank you for making online browsing private. Thank you for your time.

Asked by Sarecee66 2 years ago

Answered by Balázs Meskó 2 years ago

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Installed version 68.2.2 and all addresses, emails etc. disappeared

Today I installed on my wife's computer version 68.2.2 over an existing version (cannot recall number). All addresses emails have disappeared. New version works, but cann… (read more)

Today I installed on my wife's computer version 68.2.2 over an existing version (cannot recall number). All addresses emails have disappeared. New version works, but cannot see any of her original information.

I have checked the profiles folder:

Two profiles: 0ys99ku.default-release and hrzce6bw.default

The second profile contains all of her past info ... need some guidance as to how to get the new version to recognize the older profile ... thanks John

Asked by floridamiller 2 years ago

Answered by Toad-Hall 2 years ago

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Don't want to upgrade

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above… (read more)

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above the address bar and also changed the behavior of the address bar. It took me a couple of weeks to find the answers and get things back the way they were. I don't want to upgrade Firefox because I have no idea what it might change this time. Is there a way to keep Firefox from sending me upgrade notices when I don't want them?

Asked by mikejanus 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago