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  • Archived

Firefox doesn't display text correctly

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it … (read more)

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it to show up.

I'm using the android mobile version.

I've tried: Clearing the cache Uninstalling/reinstalling Firefox Deleting all add ons Restarting my device Changing font display sizes in Firefox and on my device

It's only Firefox, pages display properly when I try using a different browser. This has been an ongoing problem but its suddenly effecting huge chunks of text on all websites where previously it would only block a word or two on some websites.

(It was even effecting text while trying to type this ticket which is super annoying. )

Asked by thespicydiamond 10 months ago

Last reply by orange_cat 10 months ago

  • Archived

FIrefox/Duckduckgo problem

I am running Firefox and Duckduckgo on a Samsung Tab A (8.0), model SM-T387V. Just within the last few weeks there have been blank (white) bars covering part of the sear… (read more)

I am running Firefox and Duckduckgo on a Samsung Tab A (8.0), model SM-T387V.

Just within the last few weeks there have been blank (white) bars covering part of the search results. This also sometimes appears on a web page.

Screenshot attached.

If I use DuckDuckGo on Chrome it works fine.

What is the problem and how can I fix it? I can't find any support/help on the DuckDuckGo website.

Edit: When I use FireFox with a different search engine it does the same thing. If I use the Chrome browser with DuckDuckgo it works fine.

Asked by jlbolinger 10 months ago

Last reply by Paul 10 months ago

  • Solved
  • Archived

Parts of the text are missing on various sited to various degrees

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, … (read more)

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, middle, upper, lower part). It looks like rectangles in background colour hide the text. Zooming changes the affected zones and generally makes more an more text visible again. Selecting the missing text also makes it visible. This happens on only one device. Complete deinstallation and reinstallation of Firefox for Android didn't help.

Asked by Garrett24 10 months ago

Answered by Paul 10 months ago

PayPal API Broken on iPadOS

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using… (read more)

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

Asked by Annemarie Bridy 5 months ago

Last reply by SUMOsJR 5 months ago

Clicking on phone numbers not opening dialer

Hi community, I have a Pixel 8 Pro and not sure if this has been a recent issue since the December update when I click on a phone number or dial icon I expect to end up … (read more)

Hi community,

I have a Pixel 8 Pro and not sure if this has been a recent issue since the December update when I click on a phone number or dial icon I expect to end up on Google dialer but for some reason it just loads for a sec and nothing happens. This works fine on other browsers like Chrome and Vivaldi, is there a setting to tweak otherwise I had copy the number or use another browser.

Asked by wilpang20 5 months ago

Last reply by wilpang20 5 months ago

  • Solved
  • Archived

Android Phone Display Formatting

Thankfully not too often are web site pages that are grossly out-of-format for my Android phone. Mostly everything is tiny. Yes, I can pinch expand or zoom in but then si… (read more)

Thankfully not too often are web site pages that are grossly out-of-format for my Android phone. Mostly everything is tiny. Yes, I can pinch expand or zoom in but then side back and forth scrolling is required to navigate and absorb the page. Not the optimum result. Very annoying.

I have font adjustments but those result in a similar and distroted page.

One web site option when available was a toggle for windows/cell phone that worked pretty good but it's not always provided. That implies the web site design is the formatting adjustment function.

Is the resultant cell phone display formatting a function of the visited web site, browser, phone device, etc or some combination of those entities settings?

The attachment is for the sumo web site page having this issue. https://client01.chat.mibbit.com/?server=irc.mozilla.org&channel=#sumo ok

https://www.treasurydirect.gov/RS/UN-Display.do

P.S. To prevent loss of these entries, Compose this message offline and do attachments first.

Asked by rmynatt 10 months ago

Answered by rmynatt 10 months ago

  • Archived

Black boxes

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not kn… (read more)

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not know what causes it, only that it feels random when it breaks. Cashe/data clearing doesn't help, only a full reinstall seems to fix it, but this gets annoying pretty quick. The issue is search boxes on websites become black, and the text looks weird. The only add-on I use is UBlock, and when I left the review, the app broke after just an hour after being reinstalled, before I even installed UBlock.

My phone is a Samsung Galaxy S20Ultra if that helps, though I'm due for an update, and haven't had the time to sort it.

Asked by jonboultby 9 months ago

Last reply by jonboultby 9 months ago

  • Archived

How to disable Left or Right Swipe Deleting Tabs - Need Solution

Hello, I'm writing to describe a recurring problem I'm facing while using Firefox on my Android device, and I need your help to find a solution. The issue is that my ta… (read more)

Hello, I'm writing to describe a recurring problem I'm facing while using Firefox on my Android device, and I need your help to find a solution.

The issue is that my tabs keep getting accidentally deleted when I scroll up and down. The touchscreen on my device is highly sensitive, and simple scrolling often triggers the "left or right swipe" action, causing the current tab to close. This is incredibly frustrating as I like to keep my tabs organized, and having to reopen them repeatedly is time-consuming.

I've tried looking for a solution in the Firefox for Android settings config:about, but I haven't been successful so far. Is there any way to disable or adjust this feature so that left swiping no longer closes my tabs?

I'm a dedicated Firefox user and would like to continue using this browser, but this problem is significantly impacting my browsing experience. I would greatly appreciate it if you could provide me with a solution to this issue.

Thank you in advance for your assistance!

Best regards, Denise

Asked by denise00 10 months ago

Last reply by Paul 9 months ago

  • Archived

Fonts in graphics suddenly small

The text size in Worldle all of a sudden got very small. Same thing happened for two other word games I play. The problem doesn't happen in chrome. Did Firefox change the… (read more)

The text size in Worldle all of a sudden got very small. Same thing happened for two other word games I play. The problem doesn't happen in chrome. Did Firefox change the code? I've tried to enlarge the font but it doesn't help with the font inside the games' graphics. Appreciate any advice!

Asked by deborah.matties 10 months ago

Last reply by Paul 10 months ago

  • Archived

Android navigation bar(back, home, recent buttons) keeps popping up when using Firefox

Hey there, As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes… (read more)

Hey there,

As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes the content of the screen glitchy. It may not sound like much, but it's very annoying and ruins the whole browsing experience, especially when watching videos. Because of the unwanted navigation bar, even a slight touch on the screen causes the videos or pages, but mostly videos, to move around left and right when in landscape mode. As you can see in one of the screenshots I sent, the video is not even visible, it's just a black screen, which is a different issue that I faced for the first time but I am not sure how often I'll get that in future but it's there.

If anyone can suggest a fix for this issue,(the one with the navigation bar and jumpy video screen) such as a setting that I can turn on or off to get rid of the navigation bar, it would be greatly appreciated.

Asked by taohidupolok 1 year ago

Last reply by Paul 1 year ago

  • Archived

FIrefox Fast & Private Browser Android on Playstore unable to show progress on currently downloading files

Hi there, Firefox on Android is unable to show a progress on files that is currently being downloaded. It does, show notification, and I can pause and cancel it from ther… (read more)

Hi there, Firefox on Android is unable to show a progress on files that is currently being downloaded. It does, show notification, and I can pause and cancel it from there, but the details are unknown, the progress bar doesn't tell how much bytes has been downloaded and when i press pause and resume, the state is horribly unknown, the progress becomes 0%, etc. What I want is that Downloads menu in three-dots menu must show this too, not only the files that has been downloaded.

Asked by monadstack 11 months ago

Last reply by Paul 11 months ago

  • Archived

Poor scrolling performance

114.2.0 (Build #2015957435), f986bd245f+ GV: 114.0.2-20230619081400 AS: 114.1 In the last several versions Firefox scrolling had been choppy and slow to respond. Any fix… (read more)

114.2.0 (Build #2015957435), f986bd245f+ GV: 114.0.2-20230619081400 AS: 114.1

In the last several versions Firefox scrolling had been choppy and slow to respond. Any fixes?

Asked by objecttothis 10 months ago

Last reply by objecttothis 10 months ago

  • Archived

Search malfunction

I’m having difficulty with Firefox on an iPad mini fifth generation running iOS 16.4.1 and today’s version of Firefox. I’ve used Firefox for years with Duck Duck Go as se… (read more)

I’m having difficulty with Firefox on an iPad mini fifth generation running iOS 16.4.1 and today’s version of Firefox. I’ve used Firefox for years with Duck Duck Go as search engine with no problem. Today without warning Firefox stopped accepting URLs typed into the search bar from the Homepage (or any page). It simply ignores the typing and flickers momentarily, keeping the existing URL and page. I’ve tried uninstalling and reinstalling Firefox, changing the default search engine from Duck Duck Go to Firefox, and changing from a custom homepage to the Firefox homepage. No luck. Please advise.

Asked by kskennedy99 1 year ago

Last reply by jr@firefox 12 months ago

  • Archived

keyboard blocks text

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the … (read more)

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the keyboard and scroll is frozen. I have to close the keyboard to see the text, also scroll works. Then I click on my partially filled text box, keyboard comes back covering it, no scroll. Repeat. Pixel 6, FF for Android, T-mo, Ad-Guard only addon, everything updated, see attached.

Asked by andy 8 months ago

Last reply by Paul 8 months ago

  • Archived

Invisible Text in Android App

When using the mobile app on Android, on almost every website there are large blocks of text which I can't see unless I highlight them. In some cases, only the top or bot… (read more)

When using the mobile app on Android, on almost every website there are large blocks of text which I can't see unless I highlight them. In some cases, only the top or bottom half of a line is visible. Zooming in or out in a page randomly changes which lines are hidden, but there are almost always at least one big missing block in view. I have seen a few other posts mentioning problems like this, but because they were all for desktop apps, none of the recommended solutions are possible for me. Disabling add-ons has not had any effect. I've attached two screenshots of this page right now to show what this looks like.

Asked by schuylerkogan 10 months ago

Last reply by schuylerkogan 10 months ago

  • Archived

disable auto refresh pages on android

Hi, how disable auto refresh on firefox app in android? If I have an opened page in firefox, I swich to another app, and swich back to firefox page, this firefox page aut… (read more)

Hi, how disable auto refresh on firefox app in android? If I have an opened page in firefox, I swich to another app, and swich back to firefox page, this firefox page autorefresh, and I need to scroll again, search where I was before swiching. It is possible to disable this option, autorefeesh, for keeping page at swiching in apps. If I am offline, and open an firefox page, this page will be lost...is no good.

Thank you

Asked by st_ion 9 months ago

Last reply by TyDraniu 9 months ago

  • Archived

sticky scroll

Using FF for Android on a pixel 6 on every website when I try to scroll down nothing moves and if I keep sliding down the page refreshes. It thinks I'm at the top. Every … (read more)

Using FF for Android on a pixel 6 on every website when I try to scroll down nothing moves and if I keep sliding down the page refreshes. It thinks I'm at the top. Every single time. I have to scroll down a couple millimeters then it will go up. Scroll down is not an issue. I've seen other users with this issue and I've seen bug reports addressing it so I know it's a real thing.

Asked by andy 9 months ago

Last reply by Paul 8 months ago