Multiple install / update Thunderbird problems

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. … (read more)

Unable to start -> Side-by side configuration error message Unable to uninstall -> Another Message says there is an unfinished thunderbird update, must restart pc. after restart, no update starts. back to the same situation. Unable to Re-Install -> Downloaded Installer, but installation gives the same "unfinished update error"

I already copied the "Thunderbird" Folder from the "AppData/Roaming" Folder. Is this the correct Data Backup so I don't loose my emails?

Please help.

Asked by marc.schenk 4 months ago

Last reply by Wayne Mery 4 months ago

Disconnected

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this … (read more)

My email is not receiving and cannot send emails. A message shows up saying that the server has been disconnected. How can someone who has no computer expertise fix this problem. My business emails come to this email. Should we get rid of it completely? We Need Help Fast. I've been posting messages but nobody has responded yet. Im not very familiar with this system and we Need Help ASAP! Please Help!!!

Asked by sales398 1 month ago

Last reply by david 1 month ago

Email

When trying to send an email, I received an error message saying that my incoming and outgoing email in settings must match. They do! Still cannot send an email. My ISP … (read more)

When trying to send an email, I received an error message saying that my incoming and outgoing email in settings must match. They do! Still cannot send an email. My ISP says the problem is on your end - something to do with the routing after thunderbird was updated. They said quite a few people are having the same issue. Please fix this!

Asked by mlglenn 4 months ago

Last reply by Matt 3 months ago

Lame game

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin s… (read more)

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

Asked by wisemagic1 2 months ago

Last reply by zeroknight 2 months ago

Merge problem

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thund… (read more)

I have two computers, one older with TB 115.9.0 32 bit, pop. The other has 115.9.0 64 bit, imap, same email address. I have tried to merge them, but when i do the Thunderbird Import folder has zero messages and no subfolders. I also tried changing the old TB to IMAP, didnt work: "configuration problem". Any help would be appreciated.

Asked by bput71 2 weeks ago

Last reply by david 2 days ago

Firefox shows red tint in images that I upload

When I upload an image with Firefox, it typically shows a red tint. I've seen similar reports from decades ago so I disabled `gfx.color_management.mode` in `about:config`… (read more)

When I upload an image with Firefox, it typically shows a red tint. I've seen similar reports from decades ago so I disabled `gfx.color_management.mode` in `about:config`, but that didn't help, even after restarting the browser and the computer. I disabled a couple of related settings, but that also didn't help. What else could I try?

Asked by leonhard 4 months ago

Last reply by zeroknight 4 months ago

I DO NOT want Mozilla Thunderbird Email to: Read, compose, send, and permanently delete all my email from Gmail

How many times per day, and over a period of how many years, will it be necessary to tell Mozilla Thunderbird Email that I DO NOT want Mozilla Thunderbird Email to: Read… (read more)

How many times per day, and over a period of how many years, will it be necessary to tell Mozilla Thunderbird Email that I DO NOT want Mozilla Thunderbird Email to:

Read, compose, send, and permanently delete all my email from Gmail

BEFORE THEY WILL STOP ASKING?

Asked by JohnPerna 3 weeks ago

Last reply by Wayne Mery 3 weeks ago

Why can't I mark multiple folders in Thunderbird

Why can't I mark multiple folders in Thunderbird, you could before updating to version 115.4.2 (32-bit). It is a good idea when, for example, exporting emails in EML form… (read more)

Why can't I mark multiple folders in Thunderbird, you could before updating to version 115.4.2 (32-bit). It is a good idea when, for example, exporting emails in EML format Best regards Kenneth Winther

Asked by Kenneth Winther 5 months ago

Last reply by Toad-Hall 5 months ago

Control key and Shift key triggers some weird deleting symptom

How to reproduce the bug: Jump to the address bar, and then press shift, ctrol, alt or windows_start, you can see the address getting deleted. You can also see it in Goog… (read more)

How to reproduce the bug: Jump to the address bar, and then press shift, ctrol, alt or windows_start, you can see the address getting deleted. You can also see it in Google Sheets and Microsoft Excel Online, it just deletes the cell, or a selection of multiple cells. --Interestingly on Google Docs it doesn't delete but just move the cursor to the first character when a string is selected.

 It happens only once per mouse click, or focus change

What I expect: Shift, Control or any mod key should not delete content or move a cursor

Thanks!

Asked by Gunwoo Gim 2 months ago

Last reply by zeroknight 2 weeks ago

Go back one page, not working on Microsoft forum website

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this websi… (read more)

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this website.

Asked by s malik 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox randomly fails to load certain websites

Windows 10, Firefox 123.0 (64-bit) It's so bad that I might have to stop using it entirely. I've tried creating new profiles, disabling all add-ons, and disabling Enhan… (read more)

Windows 10, Firefox 123.0 (64-bit)

It's so bad that I might have to stop using it entirely.

I've tried creating new profiles, disabling all add-ons, and disabling Enhanced Tracking Protection; none helped.

https://drive.google.com/file/d/1DX19hX88Hz_XUbsd0dAljiiiKY_XUUN_/view

As you can see in the video (about the 00:16 mark) it randomly stops properly loading pages from the website, even in new tabs. The only temporary remedy is to either close and re-open FF, or press Ctrl+F5 (which I did at the end of the video).

I must add that it can happen even when loading the website for the first time in the session.

Asked by eddman 1 month ago

Last reply by zeroknight 1 month ago

Thunderbird (115.6.1 (64 Bit) Unable to Send eMail

Suddenly, I can't send email from my Thunderbird (115.6.1 (64 Bit)) Windows app. Spectrum is my email provider. I can receive email just fine. However, when I respond to … (read more)

Suddenly, I can't send email from my Thunderbird (115.6.1 (64 Bit)) Windows app. Spectrum is my email provider. I can receive email just fine. However, when I respond to an email and when I send a newly created email or replying to a receive email, I get the following error message - " Sending of the message failed. An error occurred while sending mail. The mail server responded: <[edited] @tx.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

I've been using Spectrum and Thunderbird for many-many years. This problem is going to cost me big-time if not resolved soon. I love THUNDERBIRD!

Please help!

My email address is - [edited] @tx.rr.com [removed phone# from public]

Asked by Robert Spencer 3 months ago

Last reply by Toad-Hall 3 months ago

All updates were disabled - Add-on "could not be verified for use in Firefox and has been disabled."

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager co… (read more)

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager could not be verified for use in Firefox and has been disabled. "

Some searches in the forums suggest that that this can be caused my a certificate at Mozilla expiring, I seem to be the only one with this issue at the moment. All of my Add-ons came through the Mozilla store .

I am using version 123.0.1 (64-bit) on OpenSUSE Leap 15.5, and as far as I can see all of my updates are current (and from the official sources.)

What should I do next? I expect I need to wait for a certificate update or something at Mozilla, but if/when that happens how do I verify it did and re-enable my add-ons?

Asked by `Lex 1 month ago

Last reply by cor-el 1 month ago

I can't open my mozilla for email accouts

I had a crash on my desktop PC, possibly due to an erroneous action of mine, which occurred on December 20th, which has ended with my PC, which after entering the passwor… (read more)

I had a crash on my desktop PC, possibly due to an erroneous action of mine, which occurred on December 20th, which has ended with my PC, which after entering the password, the screen locks to black.

I turned to my laptop as a salvation, but when I tried to open my email, for which I use Mozilla Thunderbird, at first I opened the home page, but my email accounts did not appear. Currently, it doesn't even open that page when you tap on that desktop icon.

I'm an 80-year-old male and I'm getting more and more clumsy with the SW of the PC, so I pray that if you can help me it's in a language for the very clumsy in computer matters. I don't speak English so this is automatically translated, so I would appreciate it if you could help me in Spanish to restore my email accounts, since I am no longer used to using Web mail.

My PC is an HP Pavilion x360 -14-cd0018ns, I5 core 8th Gen. / W10 home/ HD ext. 3TB for data.

Thanks a lot. PLOK.

Asked by PLOK 3 months ago

Last reply by david 3 months ago

Filters that worked for years have stopped working

Hello, Experts: First up, I'm a happy user of Thunderbird with some years of experience. I make use of filters, and up until about 2 weeks ago they all worked. Now two… (read more)

Hello, Experts:

First up, I'm a happy user of Thunderbird with some years of experience. I make use of filters, and up until about 2 weeks ago they all worked. Now two of my filters (not all) have stopped working automatically, and I have to go to Tools/Message Filters and run them manually.

I'm on TB 102.15.1.

I have deleted the non-working filters and re-created them. No change in behavior.

I would NOT like to de-install/re-install TB because it's a good deal of work, and TB is a critical system for me.

That said, I keep a laptop computer for travel, and the filters work on that platform. IS THERE A WAY to copy a file or folder over from the working laptop onto my desktop machine, where the filters have failed?

Thanks in advance, Bob

Asked by bob366 4 months ago

Last reply by david 3 months ago

firefox won't go to any sites!!

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinni… (read more)

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

Asked by onefoozer 5 days ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Delete contacts in address book

After decades of using Thunderbird it has amassed contacts. Even for my own contact it saves a contact like "lynn@szetosolutions". incomplete email addresses, or associa… (read more)

After decades of using Thunderbird it has amassed contacts. Even for my own contact it saves a contact like "lynn@szetosolutions". incomplete email addresses, or associated with DMV...just for my own email it has saved 7 versions and or affiliations. I want to clean up and remove the excess, inaccurate email addresses that keep auto filling my emails and reduce the constant annoyance. Can someone help me? I'm so grateful for any help.

Asked by Lynn Quan 4 months ago

Last reply by Matt 1 month ago

Firefox shuts down with no warning and kills all tabs

Had it yesterday, happened this morning after the restart and just NOW, when I entered 6 lousy tabs, and they are NOT in the recently closed list either.. wups, gone, no … (read more)

Had it yesterday, happened this morning after the restart and just NOW, when I entered 6 lousy tabs, and they are NOT in the recently closed list either.. wups, gone, no tabs, setting has a check mark on open previous windows and tabs. Within 24 hours, lost the tabs three times with a non reported crash and Firefox closing itself with no warning.

I honestly do not think I am responsible to keep a backup of my browser history, I expect a browser to do that. I switched from Opera to Firefox not to long ago.. even Opera is a security risk.. at least it doesn't delete your tabs just for fun.

Very simple.. that happens once more and i am OFF this browser....

Asked by Jay Nudelholz 4 months ago

Last reply by R Ss 2 months ago