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firefox browser cannot open folder selection

I'm using firefox 119.0.1 Version on a Steam deck(SteamOS) and installed using the Discover app when in browser i cannot click on the "Open the file browser" icon that a… (read more)

I'm using firefox 119.0.1 Version on a Steam deck(SteamOS) and installed using the Discover app

when in browser i cannot click on the "Open the file browser" icon that appears on websites. Also i cannot open the Downloads folder within the Menu bar from firefox I tried entering into safe-mode and still couldn't open I also tried using another User Profile under "Right click Firefox -> firefox profile manager" to try to see if it was something from my user profile that was causing the issue but i also couldnt open in another profile.

I also tried on a different browser to see if it was my device problem but i could open it. i tried on Brave and Chrome and it worked.

i dont know what to do, this was working normally last week and now it doesnt work, Even in another profile with no configuration done no extension and not logged in the "Open file" button doesnt work

Asked by wolmaner00 7 months ago

Answered by zeroknight 7 months ago

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WhatsApp does not open in FireFox 119.0

WhatsApp Web endless loading and general website whatsapp.com does not open correctly in FireFox 119.0. I tested other browsers: Chrome, Brave, Opera - everyone opens Wha… (read more)

WhatsApp Web endless loading and general website whatsapp.com does not open correctly in FireFox 119.0. I tested other browsers: Chrome, Brave, Opera - everyone opens WhatsApp normally. I also tested FireFox on other devices with a clean installation - the problem persists.

FireFox 119.0, Windows 10, Windows 11.

Asked by alexx-design 7 months ago

Answered by alexx-design 7 months ago

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Missing HMI elements of Amazon Music when using Firefox 119.0.1 (64 bits)

Hi, I updated Firefox to v119.0.1 and on Amazon Music site, the "navigation menu" is missing, see attached file. The "menu" is present on Edge (see bottom frame of Edge s… (read more)

Hi, I updated Firefox to v119.0.1 and on Amazon Music site, the "navigation menu" is missing, see attached file. The "menu" is present on Edge (see bottom frame of Edge screen shot). What should I do to back the frame?

Best regards, Andrei

Asked by a.v.fomitchev 7 months ago

Answered by zeroknight 7 months ago

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FIXED: Firefox unable to display images in website layout

EDIT: Of course, moments after I posted this I discovered the solution - uBlock Origin was preventing the images from displaying properly. Please feel free to close/delet… (read more)

EDIT: Of course, moments after I posted this I discovered the solution - uBlock Origin was preventing the images from displaying properly. Please feel free to close/delete this question.


Hi Firefox community,

I'm looking for some help troubleshooting display problems with one specific website. (I've had no other issues like this with any other webpage.) This website is a log that we use at work to track cases.

The first screenshot is what the webpage is supposed to look like when displayed properly (loads properly in Internet Explorer). The second screenshot is what I see when I try to access the page on Firefox. I've also found that the links in the buttons don't work either.

A couple of things I've already tried based on forum suggestions that haven't fixed it: - Refreshed/reloaded the page - Deleted cookies/cache - Updated Firefox (currently version 119.0) - Reset Zoom, minimum font size, page style, checked that Javascript was enabled, unchecked hardware acceleration - Turned off Enhanced Tracking Protection, verified that Firefox wasn't blocking parts of the page through the padlock icon next to the address bar - Restarted my laptop after all of this (using Windows 11 on Dell XPS 15)

Any suggestions or advice is greatly appreciated. It's not the end of the world if I can't fix it but it's just a bizarre error and I'd prefer to not open Internet Explorer every time I have to use this website.

Thank you!

Asked by malicematic.phrasing 7 months ago

Last reply by Paul 7 months ago

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Anybody a Verizon customer? Trouble paying my bill on verizon.com

Starting in August 2023, paying my Verizon (landline) bill has been a headache. That month I was unable to even log into verizon.com with Firefox. Curiously, the Opera b… (read more)

Starting in August 2023, paying my Verizon (landline) bill has been a headache. That month I was unable to even log into verizon.com with Firefox. Curiously, the Opera browser (Blink) fared even worse. Eventually I realized that I could log in and seemingly have full functionality when spoofing as Chrome. I don't know what they f**ked up, but it must have been bad.

Since my September bill, I have been able to log in, but the page style is messed-up nearly to the point of non-functionality. See the images below. The header and footer of the "Payment is Due" page render normally. The middle section with billing information renders normally for a moment, then something happens...I'm assuming it's a JavaScript event...and the styling is lost. Clicking the Make Payment link then causes what should be a DHTML "popup" to instead render at the bottom of the page. The page scrolls down a little, but it's easy to miss the first time around. Knowing this now, I can continue paying my bill, but for non-technical users it's likely a nonstarter. Previously the payment process worked flawlessly for over two years.

I am in touch with their "Executive Customer Service", which tells me Verizon's web developers cannot duplicate this issue...which I think is a lie. I can duplicate the problem in Firefox ESR 115.4.0 (Linux) and the latest/last versions for Windows 7, including Waterfox G6.0, most with a very stock configuration (i.e. no LibreWolf).

Would anybody with a Verizon account please tell me if the bill payment process works normally for you? I assume my service being a landline makes no difference. There are several pages before actually sending a payment, and only the first page is relevant to this post.

I did a little web development years ago, but the current Verizon site is a bloated mess. I think they even track mouse movements, causing uBlock Origin to SCREAM. If this issue doesn't resolve on the Verizon side I will eventually solve it myself. If any non-Verizon customers have troubleshooting suggestions, though, I am open to ideas. So far I installed the Luminous addon JavaScript event troubleshooter, but haven't had time to learn it.

Thanks.

Asked by tao101 7 months ago

Answered by tao101 7 months ago

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Hover over menu doesn't show up in some websites (even after changing settings in about:config)

Hi, I've had this issue since I installed firefox on my current computer. The hover menu shows up on Youtube and some other video websites, but not on Twitter for example… (read more)

Hi, I've had this issue since I installed firefox on my current computer. The hover menu shows up on Youtube and some other video websites, but not on Twitter for example.

I followed what a forum post here said about dom.w3c_touch_events.enabled and HID touch interface, neither did anything for me (I don't even have a HID touch interface device on my list, not even hidden).

Need some help :P

Asked by Charlie 7 months ago

Answered by zeroknight 7 months ago

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Profiles Page Open Directory Button Broken

Need a little help with About:Profiles page have xfce but a weird bug on my machine its not a show stopper but annoying if i open firefox and type about:profiles ir show… (read more)

Need a little help with About:Profiles page

have xfce but a weird bug on my machine its not a show stopper but annoying if i open firefox and type about:profiles ir shows you profiles on Firefox you get a box to open the file which should open Thunar (file manager) to show files, but mine opens Sublime text ????

See https://i.imgur.com/EErkzo6.png here I am on Arch Linux with Xfce & DWM combo spoke to other XFCE & DWM users they have weird issues like nothing happens or a text editor opens on theirs ?

So just wondered if it was a FF issue

Asked by daleholden 7 months ago

Answered by daleholden 7 months ago

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Youtube shorts broken (118.x)

Not exactly sure when it started, but youtube shorts are broken in Firefox now. You can scroll to the next video fine, but if you continue to scroll to the next after th… (read more)

Not exactly sure when it started, but youtube shorts are broken in Firefox now.

You can scroll to the next video fine, but if you continue to scroll to the next after that (3rd consecutive video) you get redirected to the first video you started with.

I did try to restart FF in Safemode, but no change. In other browsers (Chrome, Edge) its still working.

Asked by cf0815 8 months ago

Answered by cf0815 8 months ago

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Google Drive doesn't show info

For a while Google Drive's cloud interface hasn't been able to show "information" about files, i.e. pictures, text, file-data. The fault is not present in Android, Chrome… (read more)

For a while Google Drive's cloud interface hasn't been able to show "information" about files, i.e. pictures, text, file-data. The fault is not present in Android, Chrome and Edge so it is not Google Drive that is buggy. I'd rather not change to another web browser. Please present a fix. Janne G win 10 home, v 22H2, OS-v 19045.3570, Windows Feature Experience Pack 1000.19052.1000.0

Asked by Jannne 7 months ago

Answered by cor-el 7 months ago

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Increased safety risk on any page

With version 105.0.3 (32-Bit) I have only trouble. Sorry to say, but most pages are not working. So I will probably now change to Chrome. Because I need a browser working… (read more)

With version 105.0.3 (32-Bit) I have only trouble. Sorry to say, but most pages are not working. So I will probably now change to Chrome. Because I need a browser working and not 80% of addresses not. I don't understand the newer philosophie. I was enthusiastic Firefox user. But this year each version has more problems for me, using Windows 10. Each page I open I get "Increased safety risk". And that could not the world of security of today. I think Banks, Insurance and Healthcare don't have insecure pages without acitve signatures. But Firefox says this every time to all pages.

Have a good time, Gilbert

Attached see a screenshot of a bank landing page...

Asked by gilbert.stein 1 year ago

Answered by gilbert.stein 1 year ago

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Bad Request Your browser sent a request that this server could not understand

mackiewizard mackiewizard Making moves ‎10-08-2022 07:40 AM I have been having an issue for a week or more and no updates from the browser seems to fix that. The error … (read more)

mackiewizard mackiewizard Making moves

‎10-08-2022 07:40 AM

I have been having an issue for a week or more and no updates from the browser seems to fix that. The error reads: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. This is occuring with a request to RBC banking. The same appears to be true but witrh different language for a request with Desjardins Insurance portal.The second link printed in red is the result after I cleared all cookies from Desjardins site. I can access many other pages within the two sites. RBC I am logged in (In black). Desjardins I am not yet as a user when these errors come up

Asked by stompier 1 year ago

Answered by cor-el 1 year ago

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Cannot Log Into Google

When I try to log into Google I get this message: This browser or app may not be secure. Try using a different browser. I am using Firefox 91.13.0 ESR (64bit). I have … (read more)

When I try to log into Google I get this message:

This browser or app may not be secure. Try using a different browser.

I am using Firefox 91.13.0 ESR (64bit). I have been using the 91.x ESR releases for a while now and this is a new problem that I never had before.

Asked by Jerry Attric 1 year ago

Answered by Jerry Attric 1 year ago

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plugshare.com page is missing couple of crucial menu icons

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This … (read more)

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

Asked by groundie 1 year ago

Answered by cor-el 1 year ago

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Metro PCS

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is: The page isn’t redirecting properly An error occurred during… (read more)

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is:

The page isn’t redirecting properly

An error occurred during a connection to www.metrobyt-mobile.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Works fine is all other browser, but Firefox. Even on a brand new laptop I bought I tried to load Metro site through Desktop Firefox and it always comes back with this issue. I've tried disabling everything that is recommended on the forum, but nothing helps, but as I stated, "Brand New Laptop." Which has a clean install of Windows with a clean install of Firefox in Incognito, no sign in, no extension, and still this is the only site that refuses to load for me. I've tried friends and family members Desktop to Laptops as well and same error.

So either Mozilla Firefox has an issue on all Desktops or I am seriously mission something. If it was a software conflict or something a clean Windows install shouldn't have this issue, but it does. I'm putting this out there to Mozilla to look into as to find out if it's an issue on my side, their side, or Metro PCS's side. Funny enough it works fine on the Mozilla Firefox App. I can run the app through Bluestacks and that loads fine on my desktop through an android emulator. It just seems to be Firefox on the Desktop side.

If I click on the little (i) Icon in the address bar it says, "Connection Failure." Clicking on that, "You are not securely connected to this site." If I clear the cookies I get a secure connection, but the just loads blank, no text or anything.

Asked by wristan 1 year ago

Answered by wristan 1 year ago

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Website doesn't function in Firefox version 103 and above

Hi, I have a web application which runs perfectly on firefox versions below 103. Meanwhile, I had to change my laptop and I installed latest firefox version on my new la… (read more)

Hi,

I have a web application which runs perfectly on firefox versions below 103. Meanwhile, I had to change my laptop and I installed latest firefox version on my new laptop. I have a login page in my web application which isn't working in the latest firefox version. But, the application works perfectly even now in the older versions below 103. What might be the reason?

Thanks in advance

Asked by karthikeyahs 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Yahoo mail menu buttons not working, can't delete or anything

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they … (read more)

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

Asked by jfelber 1 year ago

Answered by jfelber 1 year ago

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Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offli… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 1 year ago

Answered by p12om3th3us 1 year ago

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Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception ha… (read more)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

Asked by pstudman 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago