All Products Support Forum

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to load Firefox for Android as the browser. We cannot download from google play because google demands to send a text-message "verification" code. We note, thankfully, that Mozilla does not (stupidly) do likewise to set up a Firefox account.

for some reason i cannot download images on firefox android on google. this feature works on other search engines and even on google on other browsers. the download button is gonna and nothing is shown when i hold on the image on google

whenever I long press on an image I'd like to save, nearby text gets higghlited instead and I'm not offered the usual pop-up window - in Google search for example, text saying 'realted images' gets higghlited

Hello,

I'm new to using a smart phone and have downloaded Firefox Mobile onto my Android phone. It works great when searching for a website but I have one that I already know and would like to go directly to it. Unfortunately every time I enter the URL I get a search for the website, not the website itself.

What am I doing wrong?

BTW, I'm not using my phone to post this question but rather my laptop (which I find easier to use). My phone is a Moto G Power (2020) using Android 11 and FF 110.0.1

Thanks, Andre'a

It's too dangerous to use Firefox Sync to send myself Passwords list to Firefox's servers once. I don't like it.

For example, using QRCode and symmetric key cryptography, password information can be sent directly from a PC to a phone. I think so.

I am using the video background fix addon but whenever i minimize firefox, it will play the current video untill the end and will not autoplay the next one. I have to bring forefox to the screen again and then it starts the video.

On my much older Android device, i am using the same setup and have no problem with autoplaying the next video, even when firefox is minimized. Any suggestions?

REF: Firefox v109.2.0 / Windows 7 x64

How do we get Firefox to load the browser tabs, which are activated from other Android applications, diverted in the background?

The now, inaccesible, "about:config" switch" for this action is/was: "browser.tabs.loadDivertedInBackground". The incessant switching between browser and active app can be most unproductive and unpleasant.

The Bookmarks option cannot be found on the 3-points menu, con trary to the following help topic: https://support.mozilla.org/en-US/kb/manage-bookmark-folders-firefox-android#w_create-a-new-bookmark-folder There are several options like the following three, but Bookmarks is not there: Select tabs, Share all tabs, Tabs settings, etc.

What is this issue, and how can I manage tabs folders, please? How can tabs folders be managed like making a new tabs folder or rename it?

Hello!

I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows):

tab:only-of-type, tab:only-of-type + #tabs-newtab-button {

   display: none !important;

}

#tabbrowser-tabs, #tabbrowser-arrowscrollbox, #tabbrowser-tabs > .tabbrowser-arrowscrollbox {
   min-height: 0 !important;

}

Since one of the recent Firefox updates, this code does no longer work. Maybe because there is a new element in the tab bar: A drop-down list at the right.

Any idea how to make the above code work again?

Peter

Need assistance in transferring my firefix android bookmarks from galaxy 22 to galaxy 23. These bookmarks aren't saved anywhere else. These are just for my mobile. Can anyone help? Thank you

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

Hello,

I'm using a Huawei Nova Y70 and I cannot install Firefox, gives error with "CPU not supported".

Any workaround for it?

CPU: HiSilicon Kirin 710

Thanks.

About:config simply shows me a blank screen.

I need to customize a few settings and I presently cannot. This question marks this as answered but the answer is talking about a solution to the specific reason they were trying to access about:config, not why they cannot access it. https://support.mozilla.org/en-US/questions/1373286

Others say to use the nightly build, which I don't want. https://support.mozilla.org/en-US/questions/1302626

What's the deal? I've spent an hour or so now looking this up and haven't found anything.

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.