All Products Support Forum

When I start T'bird in normal mode, I get what you see in picture #1. Notice the custom menu bar at the top. I can still receive emails into the Inbox (but can't see or access them), and I can write an email, access the Address Book, Calendar, etc.

When I then start in Safe mode, with Shift key down, I get what you see in Picture #2. Notice that the custom menu bar at the top is gone. I have to recreate it every time I shut down and restart T'bird. That is unacceptable.

Please advise what I should do to correct this situation. If I can't, then I'm through with Thunderbird (after some 15+ years).

Many thanks, Robert Hawkins

I am going crazy. This message keeps popping up every time I turn on my Thunderbird email program on my Windows 10 laptop! Please see the attached file. I shows you the popup and what happens when I click on 'Next'. I 'x' it off, and a few seconds later it pops up again. The only way to stop it from doing so is to turn off my Thunerbird program. I like to keep it on so I know when I get emails. PLEASE help me get rid of this. Thanks so much.

All Add-ons are disabled and Firefox still can not play SOME of the videos on twitter. All I can see is a spinning circle on the center of the frame and the video will never be played. I tried other browsers and they all works well. It seems this issue has nothing to do with my network connection.

I searched this forum and find out some thread reporting issues of not playing All videos on youtube/twitter. Replies to these thread provided some solutions ,like update ffmpeg , set media related options in about:config. I tried them all and neither of them work for me.

Almost every time that I open a new session of Firefox I get a message that there is a problem and it needs a refresh, which removes the extension I use all the time. Any ideas why this keeps happening over and over and what I might to resolve the problem?

I am receiving this error message when I try to log into my router. My router has a certificate from Let's Encrypt.

What settings do I have wrong?

Regards.

latest 124.0.2 causing severe problems, it will near instantly bloat to fill all RAM and SWAP even in safe mode causes system load over 24! only solution is to reboot very problematic on for ex: https://epg.pw/xmltv/epg_CA.xml hard to get a screencap since system is nearly totally unresponsive. RAM is ok SSD is ok MX Linux is ok

Hi, on My Mother computer i have problem with google account. at first i can't add google account as normal mail account; when I run TB (after I deleted google mail account and google calendar's) i have popup from "https://accounts.google.com/_bscframe", and after i click "next" ("Dalej") i get 400 problem ... data from TB: Informacje o programie Nazwa Thunderbird Wersja 115.9.0 ID kompilacji 20240314154241 ID dystrybucji Kanał aktualizacji release Identyfikator programu Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.9.0 System operacyjny Windows_NT 10.0 22631 Proces uruchamiający włączony Okna wieloprocesowe 0/0 Okna Fission 0/0 włączone domyślnie Zdalne procesy 0 Zasady organizacji Aktywne Klucz usługi lokalizacji Google Brak Klucz usługi „Bezpieczne przeglądanie” Google Brak Klucz usługi lokalizacji Mozilli Brak Tryb awaryjny true Rozmiar pamięci (RAM) 15,7 GB Dostępne miejsce na dysku 271 GB Konta poczty i grup dyskusyjnych ID Nazwa Serwer poczty przychodzącej Serwery poczty wychodzącej Nazwa serwera Bezpieczeństwo połączenia Metoda uwierzytelniania Tożsamość Nazwa serwera Bezpieczeństwo połączenia Metoda uwierzytelniania Domyślne? account1 b.dolinska@reoli.pl (imap) imap-bv6.super-host.pl:993 3 3 Barbara Dolińska smtp-bv6.super-host.pl:465 3 3 true account2 Lokalne foldery (none) Local Folders 0 3 account3 biuro@reoli.pl (imap) imap-bv6.super-host.pl:993 3 3 Barbara Dolińska <biuro@reoli.pl> smtp-bv6.super-host.pl:465 3 3 true account5 dolinska@o2.pl (imap) poczta.o2.pl:993 3 3 Barbara Dolińska <dolinska@o2.pl> poczta.o2.pl:465 3 3 true Biblioteki

Biblioteka Stan Oczekiwana wersja minimalna Wersja w użyciu Ścieżka RNP (OpenPGP)

Ustawienia kalendarza Domowy Nazwa Wartość Nazwa Domowy Typ storage Wyłączone true Nazwa użytkownika Adres URI moz-storage-calendar:// Częstotliwość odświeżania Tylko do odczytu Wstrzymaj przypomnienia Włączona pamięć podręczna Tożsamość iMIP id1 Wyłączone iMIP Konto iMIP Identyfikator organizatora mailto:b.dolinska@reoli.pl Wymuś harmonogram pocztowy Obsługiwane wyskakujące przypomnienia Obsługiwane przypomnienia o zaproszeniu Maksymalna liczba przypomnień na wydarzenie Obsługiwany załącznik Maksymalna liczba kategorii Obsługiwany stan prywatności Obsługiwany priorytet true Obsługiwane wydarzenie Obsługiwane zadanie Obsługiwany czas lokalny Obsługiwana strefa UTC/GMT Obsługiwany automatyczny harmonogram Zgłoszenia awarii z ostatnich 3 dni ID zgłoszenia Data przesłania Zdalne procesy

I keep getting this message every time I try to access a website I haven't accessed for a while : see attached graphic.

How can I get this to stop ?

I have been using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that the update failed, and that I should manually download the update file and run it. I do so, the update appears to work, and Firefox behaves, until I stop it and restart again. Then I get the same message. I looked online - it appears that others have had this problem, but no clear solution. I am not willing to use Edge, but am beginning to wonder if it is time to leave Firefox. I would appreciate a solution, preferably a reliable one. Thanks, Joe Purvis Email hidden for privacy reasons

WIndows 11 64, AMD processor, 64 GB ram. Connected via ethernet and fiber. NordVPN, and Bitdefender (neither of which has produced any error messages).

My emails have large a lapse in time before the downloading catches up. For example right now my last email showing says 6:41 PM when it is actually 9:44 PM. This is costing me sales on items I have listed on the marketplace because I have no current notification via emails. Please help.

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Previously, for years, selecting and deleting groups of emails took only seconds. For sometime now, the more emails selected to delete as a group causes the amount of time to do so to become longer and longer. Minutes go by. It feels like instead of dealing with all of them at once, it's deleting one at a time, but that's just a guess. What can I do to get back to where it used to be? Thank you.

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android.

I'm always using the latest nightly for browsing Youtube only, with a set of specific settings and addons (since we can't use profiles on Android yet)

My problem is I've configured the Homepage to never show anything but a few URLs I chose to pin, you can see my settings and my homepage in the screenshots attached.

Despite the "Recently visited" setting being disabled, sometimes, but not everytime, the last pages I visited are added to the Homepage, after the pinned sites. I have no idea what triggers it or not, if I'm doing something wrong or if it's a bug.

Thanks for your help !

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running

No more. For about the past month - click a link - wait for a long time with FF frozen - the a wheel starts rotating - after a full minute (or more) the save dialog appears.

Something has been broken in the mad-dash to push updates. It's fine for browsing, but the, you need to download. At that point you wish you were using a different browser (any other browser, in fact) since FF is the only oe that has this problem. Downloading works fine in a 8 chromium browsers that I have and in the 5 FF clones (like Waterfox)

It's just FF that's broken. I can no longer afford to set it as default because of this. The others are not perfect (WF won't activate Pocket, foe example) but downloading promptly is critical.

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)

When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.

It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?