All Products Support Forum

I am about to lose access to my work gmail account (new job). I used Google Takeout to download all my emails in .mbox format. I then used Mozilla Thunderbird (with the ImportExportTools NG add-on) to access the emails. They are currently available in a folder called WorkEmailBackup within my local folders section on Thunderbird.

I would like to add these emails to my pre-existing personal hotmail account. I have set this account up on Thunderbird. However, when I drag the WorkEmailBackup folder into my hotmail inbox (in Thunderbird), not all the emails are copied over. Thunderbird says there are 7730 emails in the WorkEmailBackup folder, but only 2212 will copy into my hotmail account. I have tried several times, but the transfer always stops at 2212 emails, and I can see that emails are missing. I have also tried highlighting the emails individually (rather than copying the whole folder), but have had the same problem.

Please help :(

When I looked at my profile I find that there are several folders created for each of my email addresses at different times. I had wondered about the possibility of clean install of each of the accounts (IMAP) so this would pickup everything from the individual servers. Then copying across the local folders and my address book. Is this possible/feasible? Would it just be easier to import everything? Where is the address book stored. I also have TB backed up on an external drive (insurance). Thanks

Problem: Thunderbird hangs up on Macbook and iMac. It opens to the normal view, but if I try to do anything, I get the beachball of death. I used Mac migration assistant to install from Macbook to iMac. Before the installation, the Macbook Thunderbird worked fine, but after the installation, neither worked. My PC installation works fine, as does Apple Mail on my iOS devices, so it is not a provider problem.

Solutions tried: restarting in troubleshoot mode, restarting iMac, turning off access to Apple Contacts, turning off antivirus (Norton), creating new profile and copying existing mail data into the profile folder, and renaming various files in the profile folder.

Results: None of the solutions I tried provided access to my email. I can open the new profile, but that requires that I reenter all my email account information and copy the emails for each account into the new profile (I use POP). The problem may be with the prefs.js file, since if I rename it, Thunderbird doesn't hang, but would require me to reenter all my account info as if it were a new profile, and all preferences would be lost.

Question: What is the best solution for this problem? Is there anything that would work better than reentering the account info -- e.g., can I make any changes to prefs.js using a text editor or some other utility?

WebappCinny Misskey Webapp

there is Install below the desktop website. it should install a web app into android which is run on firefox and chrome support it. the cinny one fail but it will add a shortcut which is acceptable. but the misskey one will just fail.

btw the notification in chrome of webapp is broken but firefox does the work, excellent~

I am getting an error that "you have launched an older version of Thunderbird" Every time I try to open my email. I was using the latest beta version up to three days ago and the program got corrupted for some reason. I did try to install the latest beat online beat 2 .

Thanks, Al

System is win 11, latest TB, personal gmail account of long standing. I want to use TB as my email program for gmail. After installing TB, it asks for my gmail login and password, and recognizes the account, defaulting to IMAP, Oauth2, etc. When I press "done", I get a google screen saying that TB want authorization to access gmail files. But when I press "allow", the TB page shows an error message under the password field reading "Unable to log in at server. Probably wrong configuration, username, or password." I understand it is looking for my gmail username and password, and these are correct. I have tried this many times, including with variations: removing and reinstalling TB, creating a pw just for TB in gmail (subsequently deleted). I have read all of the gmail installation help notes at Mozilla. Most relate to a 2022 change in gmail re Oauth2. Nothing helps. Any advice?

When I try to set up Thunderbird on a new computer, it won't connect. And Thunderbird changes the port settings that the provider uses to something else. So I can't use thunderbird with my email address: sheilah@got.net

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have reliable 3rd-Party security setup(s) for my Windows 7 systems.

Thanks!

I'm trying to migrate old messages (stored under pop) in an outlook .pst.

choosing Tools, Import, then selecting Import from Outlook, immediately gives a "No Profile Found" above the import tool.

I'm not even clear if this is referring to a Thunderbird profile, an outlook profile, or possibly a file in an import directly somewhere?

anyone have suggestions?

I tried to access a shared Gmail account via Thunderbird, let's say shared@gmail.com. I don't have a password for this account, but when I log in in the browser, Gmail knows it is a shared account and says "log in using another account" and then I can use personalmail@gmail.com to log in.

I tried this in Thunderbird by adding shared@gmail.com and then using personalmail@gmail.com as the OAuth2 option. I found some tutorials at university websites that use this, but all with Exchange and not Gmail. At first this didn't work; I got an "incoming server already exists" error. By using imap.googlemail.com I circumvented that and the account was added, but it showed the personalmail@gmail.com inbox, not the shared@gmail.com one.

Is there a way to make this work or is it simply not possible?

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the right top corner. It also will no longer update my computer.

I do have and use Windows 10 - so I don't see what is the problem? I tried to refresh and that didn't work either.

Please help because I like to stay with Firefox but I do need to update and keep my computer secure.

I am not very computer savy so please tell me what to do in simple word.

Thank you for your help Christine

Thunderbird 115.0 on Linux/Debian is unable to verify and install addons from website. It just freezes when I try - and cannot even manually install addons that I download using Chrome. I even totally deleted all files and folders and reinstalled Thunderbird 115.0 from stratch... what happened?!

I found that after total removal - if I install a earlier version... that I can verify and install addons, but not with version 115.

I also found that I cannot import profiles from zip or even uncompressed folder. I confirmed the profile is less that 2 gig (1.2 gig) - so size of the profile should not be a problem.

Earlier this week, when Thunderbird updated, I lost access to Thunderbird on my PC. The program is not on my PC. However, I can still get my email on my iPhone and the cloud.

How should I restore Thunderbird? Should I just download and reinstall it? I just want to make sure I still have access to all my old emails and contacts.

Thanks! (a long time Thunderbird user)