All Products Support Forum

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Hello; I installed a new web page. While the page opens properly in browsers such as Safari and Chrome, in Firefox it constantly displays 403 forbidden Access to this resource on the server is denied! gives an error. I deleted the caches. I did flush DNS. I even reset firefox. I tried everything but the page still gives an error. There is only a dry WordPress content. How can I get rid of this error? Thanks.

[SHIFT]+[DEL] works to permanently delete single messages, but when multiple emails are selected the emails just go to the trash as if I hadn't used [SHIFT]+[DEL].

I have not disabled the warning pop up which asks you to confirm that you really want to permanently delete the emails. I get this warning when there is only one message selected but not when multiple messages are selected.

When I look at the trash I see that the selected emails are there instead of being immediately deleted.

I am having this problem in Troubleshoot mode as well. This is in Linux on a Chromebook.

Hello, since upgrading to 115 Thunderbird has disabled all add-ons, and does not have an option to reenable them. This was done to several extensions which are not marked as incompatible including "NestedQuote Remover" and "Unmangle Outlook Safelinks". Removing and uninstalling them solves nothing. Indeed, the button to install from the market does not work. I had to save to and then install from a local file to test this.

I am not in trouble-shooting mode, but I have found that "Load Temporary Add-on" in debugging works for the current session.

(I tried searching Google and this forum to no avail.... only turning up irrelevant thread about older versions, Firefox etc.)

It takes forever for my home page (MSN) to load when I first start Firefox. Can that process be speeded up? I suspect there's a way to get my home page to load faster. Can someone help? Thank you, Firefox.

Am using 115.10.1 Thunderbird on Windows 10. This email account inbox shows one unread message, but I can't find any unread message. Toggled message threads to see if a previous message was unread, but could not find any there either. Have both closed Thunderbird and restarted the computer, but it made no difference. It is bothersome, but my main concern is whether this is indicating some virus or other hack of my computer. This is just a home computer, not on a business network. Do have it on wi-fi. Is it just a matter of somehow resetting the unread message indicator or is it a sign of something more serious?

After last 2 updates several emails were showing up as code. I think I have that stopped. But now 1 email combines with many with to & subject correct, but the from & preview is all the same email from Amazon from 2017.As time goes on, it takes over more emails. My phone email is fine, so this is strictly a Thunderbird issue again.I used sfc/scannow & it said it found problems & they were repaired. Now I see a few more emails look like this. I'm about ready to chuck Thunderbird & go back to Outlook. This has been going on for several weeks with the first issue, the combined emails just started today.

Hello, I have Webmail by Godday. I have been using Thunderbird for many years to connect to my accounts without issue. Past couple days I get an error message saying it can't connect to the server. Godaddy says they haven't changed anything. I can log in on Webmail but not with Thunderbird. Thunderbird brings up my mail from before it couldn't log in so I have all my stuff I have saved but I can't get new mail or send mail. I deleted Cache, restarted and all that... Disabled add-ons in trouble shooting mode. Here is what I got. Much appreciated

Hi, first the last update tried a few times over some days to install. Never got confirmation that it has been installed successfully. When I go to "About Firefox" I'm getting the information that I'm using the latest version.

Now I have problems, mainly when using facebook (especially when I try to play games through facebook) that Firefox uses enormous amounts of CPU and Memory. This does not happen all the time but at least in 70% of tries. I attached 2 screenshots

If this happens I'm not able to close Firefox the normal way but have to kill the process in the task manager.

Any quick help would be appreciated. I would also like to know if I'm the only one experiencing this or if it's a common problem.

Hello. For some unknown reason, when I open "New Funclub Casino" everything runs just fine: login, search, funding, history, etc... However, when I click on a game to play, it begins to open a new page to load, immediately stops and displays "Device or Browser not supported." I can't pinpoint a reason nor have any explanation as to why this just started happening when everything functioned perfectly fine without any issues in the past. What am I missing or not aware of that's changed?

Thank You, Jeff Billo (Soltarius7)

I've been using Firefox for about six months. I'm a MacBook user with the most recent version of Sonoma installed. After a month or so of using Firefox it starts crashing and freezing. Sometimes I can't restart it for several minutes. Whenever this happens, I refresh it. I've refreshed it about twice. I've re-installed it twice too, but it keeps happening. Most settings are default, but I wanted to include the settings in case this could be the problem: - I've turned off Firefox home content - I've turned off all passwords and autofill features - Never Remember History - Do Not Track and Tell Websites not to share/sell my data are turned on - I left the standard-level security settings as is

I have one extension installed.

The only other browser I have installed is Safari and I am not having these issues. I should add that I don't receive any error messages when this happens, it just freezes. The most recent issue is that I was clicking on buttons on a website and it wasn't working, but when I started using the Safari browser (which also set to private mode) it worked fine.

When it works I love Firefox and would like to keep using it. I am wondering if there is anything I can do to fix this.

After accidentally cutting power to my pc, Firefox has been crashing upon start. I've tried using Troubleshoot Mode, refreshing, reinstalling, and even manually deleting all my user data, but nothing has worked. These crashes do not appear in the crash logs, and happen instantly upon opening the program.

Oddly enough, using task manager to restart Windows Explorer stops the crashing, at least for thirty or so seconds (this is how I was able to try Troubleshoot Mode, as well as accessing logs). I have no idea why this is, nor if it's useful information.

Hello, Firefox just released the newest version on PC and advertised it with a speedtest: https://browserbench.org/Speedometer3.0/ I made that test and got a score of 7.03 I made that test on Opera mobile (My phone got locked while the speedtest was running, so this may had impact) and got a score of poorly 2.14 BUT on Mozilla mobile which I can confirm feels SLOW is the speed score: 1.70 And now lesser is not = better. I like that you can arrange tabs, I like that you can use addons, but I miss a scrollbar, I miss side LOADING/OPENING speed. Many many people love Firefox on PC, but why is it that slow on mobile? And why can I not get a button to scroll fast up and down? I have to install a addon which I need to access everytime to click "scroll to top/bottom". That isn't handy!

I really wish, the developers would share some love, because I LOVE firefox, but this is just not useable :( I mean come on, a scrollbar! Give it me! And SPEED. And no my Samsung Galaxy S10+ with 8GB ram isn't too slow.

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Good morning, This morning thunderbird was not responding and allowing new emails to come thro. So i repaired the folder and now it doesn't display the messages in my inbox. Could someone help me with that? If you want to message me privately thats fine too daryl@doubledtrailerparts.com

Dear,

I have been using Firefox Developer Edition for many years without any problem. I sync Firefox on my different PCs, so they are basically all the same in setup. Unfortunately, Firefox now crashes constantly on my main PC. I have therefore temporarily switched to the default FF variant.

Of course I have tried all the steps shown here on the forum but without any result that I can see. Both in safe mode with or without addons. No matter FF crashed.

The error ID: Crash ID: bp-20d91ca4-1f79-4211-a3d5-4fd7c0240507

I hope someone can help me on my way ,

Regards,

Reinder

Hi, I am having in issue with YOUTUBE AND google services and it pissing me off, when I ever open a tap in youtube and load very slow! even when I open a video with out open it in new tap, I have tried to delete the browser and download it again it didn't work I even bought Yt premium and turned off AD block still the problem didn't go away, also how search bar on the top of the page isn't working, when I use it and search it gives me an error, Error code: SSL_ERROR_BAD_CERT_DOMAIN I am considering to change the browser it's so annoying to use in this way.

This isn't the first time this has happened. After each occurrence, I have to completely uninstall the browser and reinstall it from scratch. This means I have to reopen all my tabs, which is very annoying. In Chrome, I have had a large number of tabs open for many years and it works fine.

With Mozilla, something terrible is happening... I have many tabs open in Mozilla, and there comes a moment when, upon launching the browser and opening two or three tabs, Mozilla starts consuming up to 10 gigabytes of RAM. If I open a few more tabs, the browser crashes. I don't need to open 50 or 100 tabs, just 7-8-10 tabs are enough to make the browser crash. Moreover, if I open a new tab and go to google.com, the browser takes a very long time to load, even if it's the second tab.

This problem has happened before. I don't do anything with the browser, just visit sites like YouTube.

Clearing the cache and other recommended actions do not yield positive results. This is very annoying. Mozilla is my first and favorite browser, which I have been using for almost 20 years. I wouldn't want to uninstall Mozilla.

//-------------------------------------- Detail from the browser crash report:

AdapterDeviceID: 0x9bc4 AdapterDriverVersion: 26.20.100.7985 AdapterSubsysID: 18df1043 AdapterVendorID: 0x8086 Add-ons: langpack-en-US%40firefox.mozilla.org:125.0.20240425.211020,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:4.0,jid1-93WyvpgvxzGATw%40jetpack:4.2.0,simple-translate%40sienori:2.8.2,jsonview%40brh.numbera.com:2.6.1,browsec%40browsec.com:3.84.1,cryptoplugin_ext_id%40privatbank.ua:1.0.2,touch-vpn%40anchorfree.com:5.0.18,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:125.0.0,addons-search-detection%40mozilla.com:2.0.0,firefox-compact-dark%40mozilla.org:1.2,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.4 AvailablePageFile: 19423232 AvailablePhysicalMemory: 828993536 AvailableVirtualMemory: 138522262396928 BackgroundTaskMode: 0 BuildID: 20240425211020 CPUMicrocodeVersion: 0xe0 ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1715266618 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 IPCFatalErrorMsg: SharedMemory::Create failed! IPCSystemError: 1455 InstallTime: 1714563604 JSActorMessage: APICall JSActorName: Conduits LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Windows":["devenum.dll","wscapi.dll","explorerframe.dll","ktmw32.dll","Windows.Globalization.dll","Windows.UI.Immersive.dll","ondemandconnroutehelper.dll","Windows.UI.dll","nlansp_c.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","twinapi.dll","directmanipulation.dll","dbgcore.dll","iertutil.dll","srvcli.dll","wininet.dll","dataexchange.dll","textinputframework.dll","Bcp47Langs.dll","urlmon.dll","AudioSes.dll","OneCoreUAPCommonProxyStub.dll","twinapi.appcore.dll","MMDevAPI.dll","linkinfo.dll","CoreUIComponents.dll","Windows.System.Launcher.dll","version.dll","npmproxy.dll","windows.staterepositorycore.dll","rasadhlp.dll","FWPUCLNT.DLL","winmm.dll","wshbth.dll","directxdatabasehelper.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","mscms.dll","winhttp.dll","taskschd.dll","propsys.dll","msvcp110_win.dll","netprofm.dll","Windows.Security.Integrity.dll","wsock32.dll","msdmo.dll","dcomp.dll","CoreMessaging.dll","uxtheme.dll","winnsi.dll","dwmapi.dll","DXCore.dll","resourcepolicyclient.dll","DWrite.dll","dbghelp.dll","avrt.dll","dxgi.dll","WinTypes.dll","windows.storage.dll","slc.dll","netutils.dll","winsta.dll","IPHLPAPI.DLL","dnsapi.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","rsaenh.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","mswsock.dll","gpapi.dll","cryptbase.dll","cryptsp.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","devobj.dll","cfgmgr32.dll","profapi.dll","win32u.dll","ucrtbase.dll","KERNELBASE.dll","crypt32.dll","gdi32full.dll","bcrypt.dll","bcryptPrimitives.dll","msvcp_win.dll","wintrust.dll","ole32.dll","sechost.dll","shell32.dll","imagehlp.dll","kernel32.dll","oleaut32.dll","msvcrt.dll","rpcrt4.dll","advapi32.dll","SHCore.dll","combase.dll","nsi.dll","ws2_32.dll","setupapi.dll","shlwapi.dll","psapi.dll","clbcatq.dll","gdi32.dll","msctf.dll","imm32.dll","user32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","msvcp140.dll","VCRUNTIME140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","freebl3.dll","mozglue.dll","osclientcerts.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: MOZ_CRASH(IPC FatalError in the parent process!) Notes: FP(D00-L1000-W0000100-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x2191, AdapterSubsysID2: 18df1043, AdapterDriverVersion2: 31.0.15.5222DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 137 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1715266524 SubmittedFrom: Client SystemMemoryUsePercentage: 95 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240425211020","version":"125.0.3","vendor":"Mozilla","displayVersion":"125.0.3","platformVersion":"125.0.3","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16219,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":8,"cores":4,"vendor":"GenuineIntel","name":"Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz","family":6,"model":165,"stepping":2,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":2496,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2022,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":22631,"windowsUBR":3527},"hdd":{"binary":{"model":"WDC PC SN530 SDBPNPZ-256G-1002","revision":"21106000","type":"SSD"},"profile":{"model":"WDC PC SN530 SDBPNPZ-256G-1002","revision":"21106000","type":"SSD"},"system":{"model":"WDC PC SN530 SDBPNPZ-256G-1002","revision":"21106000","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":144,"adapters":[{"description":"Intel(R) UHD Graphics","vendorID":"0x8086","deviceID":"0x9bc4","subsysID":"18df1043","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"26.20.100.7985","driverDate":"3-16-2020","GPUActive":true},{"description":"NVIDIA GeForce GTX 1660 Ti","vendorID":"0x10de","deviceID":"0x2191","subsysID":"18df1043","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvami.inf_amd64_5a5c892944a7f61d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvami.inf_amd64_5a5c892944a7f61d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvami.inf_amd64_5a5c892944a7f61d\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvami.inf_amd64_5a5c892944a7f61d\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvami.inf_amd64_5a5c892944a7f61d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvami.inf_amd64_5a5c892944a7f61d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvami.inf_amd64_5a5c892944a7f61d\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvami.inf_amd64_5a5c892944a7f61d\\nvldumd.dll","driverVendor":null,"driverVersion":"31.0.15.5222","driverDate":"4-11-2024","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":144,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Антивирусная программа Microsoft Defender"],"antispyware":null,"firewall":["Брандмауэр Windows"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"ru","intl":{"requestedLocales":["ru"],"availableLocales":["ru","en-US"],"appLocales":["ru","en-US"],"systemLocales":["en-US","ru-UA","ru-RU","uk-UA"],"regionalPrefsLocales":["ru-UA"],"acceptLanguages":["ru-RU","ru","en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"UA","browser.search.widget.inNavBar":true,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"media.gmp-gmpopenh264.lastInstallStart":1714324550,"media.gmp-gmpopenh264.lastDownload":1701803277,"media.gmp-gmpopenh264.lastDownloadFailed":1714324550,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1701803277,"media.gmp-widevinecdm.lastInstallStart":1700661713,"media.gmp-widevinecdm.lastDownload":1697393572,"media.gmp-widevinecdm.lastDownloadFailed":1700661713,"media.gmp-widevinecdm.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-widevinecdm.lastUpdate":1697393572,"media.gmp-manager.lastCheck":1715210080,"media.gmp-manager.lastEmptyCheck":1715210080,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","dltoken":"4e2cab6e-ce41-451a-b526-87a8f5318528","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com","ua":"firefox","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18771,"resetDate":19467,"firstUseDate":18771},"addons":{"activeAddons":{"jid1-93WyvpgvxzGATw@jetpack":{"version":"4.2.0","scope":1,"type":"extension","updateDay":19467,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Выделите текст на странице и отправьте его в Google Переводчик или прослушайте произношение","name":"To Google Translate","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19467,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"cryptoplugin_ext_id@privatbank.ua":{"version":"1.0.2","scope":1,"type":"extension","updateDay":19552,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Расширение для плагина подписания платежей без Java","name":"PrivatBank CryptoPlugin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19552,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"simple-translate@sienori":{"version":"2.8.2","scope":1,"type":"extension","updateDay":19614,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Быстро переводите выделенный или набранный текст на веб-страницах. Поддерживается Google Переводчик ","name":"Simple Translate","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19467,"signedState":2,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"jsonview@brh.numbera.com":{"version":"2.6.1","scope":1,"type":"extension","updateDay":19725,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Просмотр документов в формате JSON прямо в браузере.","name":"JSONView","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19467,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"touch-vpn@anchorfree.com":{"version":"5.0.18","scope":1,"type":"extension","updateDay":19842,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Unblock any website and stay secure with Touch VPN. One-click connect to our fast VPN. Unlimited ban","name":"Touch VPN - Secure and unlimited VPN proxy","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19842,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-en-US@firefox.mozilla.org":{"version":"125.0.20240425.211020","scope":1,"type":"locale","updateDay":19842,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (US) (en-US)","name":"Language: English (US)","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19467,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19829,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19461,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19829,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19461,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19683,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19461,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"125.0.0","scope":1,"type":"extension","updateDay":19829,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19461,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}":{"version":"4.0","scope":1,"type":"extension","updateDay":19851,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Блокируйте рекламу, всплывающие окна и вредоносные программы в YouTube™!","name":"Adblock Plus - бесплатный блокировщик рекламы","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19467,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"browsec@browsec.com":{"version":"3.84.1","scope":1,"type":"extension","updateDay":19851,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Browsec VPN - это бесплатное ВПН-расширение для Firefox, которое защищает ваш IP от интернет-угроз и","name":"Browsec VPN - бесплатный ВПН для Файрфокс","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19467,"signedState":2,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"Тема с тёмной цветовой гаммой.","name":"Тёмная","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19467,"updateDay":19467},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2710.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"long-term-holdback-2024-h1-velocity-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"csv-import-release-rollout":{"branch":"enable-csv-import","type":"nimbus-rollout"},"upgrade-spotlight-rollout":{"branch":"treatment","type":"nimbus-rollout"},"extensions-migration-in-import-wizard-116-rollout":{"branch":"control","type":"nimbus-rollout"},"ech-roll-out":{"branch":"rollout","type":"nimbus-rollout"},"add-an-image-to-pdf-with-alt-text-rollout":{"branch":"control","type":"nimbus-rollout"},"mozillaaccounts-toolbar-button-default-visibility-existing-user":{"branch":"treatment-a","type":"nimbus-rollout"},"launch-firefox-on-os-restart-treatment-a-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"device-migration-q4-spotlights-remaining-population":{"branch":"treatment","type":"nimbus-rollout"},"backgroundupdate-enable-unelevated-installations-rollout-3-release":{"branch":"enabled","type":"nimbus-rollout"},"phc-rollout":{"branch":"rollout","type":"nimbus-rollout"},"highlighting-in-pdfs-rollout":{"branch":"treatment","type":"nimbus-rollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPageFile: 42777018368 TotalPhysicalMemory: 17007214592 TotalVirtualMemory: 140737488224256 URL: about:blank UptimeTS: 947.10625 UtilityProcessStatus: Running Vendor: Mozilla Version: 125.0.3 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 Поставщик услуг RSVP TCPv6 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a Поставщик услуг RSVP TCP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a Поставщик услуг RSVP UDPv6 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a Поставщик услуг RSVP UDP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale: ru

If I have a chat open or the video has a chat replay instead of showing the chat it pops up a mini browser instead. It constantly duplicates itself too, causing the video to be unwatchable with the sound constantly repeating. I've seen a couple other people with this issue but have been unable to find a solution.