• Solved

Window to https://0.0.0.1/ opens automatically all the time

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0 Steps to reproduce: Use Firefox only once (Youtube,gogele,etz Actual resul… (read more)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0

Steps to reproduce:

Use Firefox only once (Youtube,gogele,etz

Actual results:

Window to https://0.0.0.1/ opens automatically all the time

Expected results:

Use this website without being automatically redirected to https://0.0.0.1/.

Asked by Sebastian Becker 5 days ago

Answered by Paul 5 days ago

  • Solved

After updating to 125.0.1, checking for updates fails.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'fail… (read more)

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

Asked by o.damen 2 weeks ago

Answered by o.damen 2 weeks ago

Amazon Prime Video won't play

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays … (read more)

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays just fine on Safari 16.6.1, macOS 11.7.10. Amazon says just to use Safari, but I want Firefox to work right.

Asked by steveaaayyy 6 days ago

Last reply by zeroknight 6 days ago

  • Solved

Thunderbird 115.9.0 64bit on Ubuntu Rejects Password

I have Thunderbird 115.9.0 64 bit on the 2nd latest version of Ubuntu Linux and by second latest I mean it is still supported even though there is a new version available… (read more)

I have Thunderbird 115.9.0 64 bit on the 2nd latest version of Ubuntu Linux and by second latest I mean it is still supported even though there is a new version available. Several months ago there was a password problem with my internet account preventing me from logging into my internet/email service and all my devices could not send or recieve emails. I changed my password on my cell, my Windows 10 computers and they worked fine. My Thunderbird on my Ubuntu on the other hand rejected my password and I also checked all of my port and server settings with the help of my internet service provider tech support including comparing settings from other email clients. Still no password being accepted. My internet/email service provider tech agent suggested removing my account from my client and reentering it and this worked.

Several months later I changed my main email passwords again on incoming mail and outgoing mail servers on my account, verified my port settings are correct, which they were including the type of security and protocols used. When I select the desktop icon I get prompted to enter my main password and hit enter and the window keeps reoccurring as if it has rejected my password. I select cancel allowing me to enter and again clear and reenter password and again it is rejected. I removed my account (I think) and go through the motions of reinstalling my account and get a pop-up indicating the server already exists which puzzles me. Ports, security settings, password are all correct and tested on other devices. I can even use a browser and log onto my internet service providers server and access my account and my password works but not on my Thunderbird. Should I consider uninstalling and then reinstalling my Thunderbird on my Ubuntu? I think by mistake I deleted all of my emails BUT I have selected IMAP so my emails I want are still on my service providers server. IF I uninstall and reinstall how do I save my contact list. This I Inoticed is still intact. Suggestions please?

Asked by Hennmann 3 weeks ago

Answered by Hennmann 3 weeks ago

  • Solved

Graphical problems on Surface Pro X (arm64)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers. This topic has al… (read more)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Asked by Felix 1 month ago

Answered by zeroknight 1 month ago

Android Firefox not auto filling out Username & Passwords

Android Firefox not auto filling out Username & Passwords. I am using a Samsung Galaxy Flip 5. This is my new fone since 4/25/2024. I have all the updates installed. … (read more)

Android Firefox not auto filling out Username & Passwords. I am using a Samsung Galaxy Flip 5. This is my new fone since 4/25/2024. I have all the updates installed. Thank you in advance for your help!

Asked by Steve R Schuelein 6 days ago

Last reply by christiankoch80 5 days ago

  • Solved

unable to get amazon.com option for search bar

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why... I followed assorted support guides but ha… (read more)

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why...

I followed assorted support guides but haven't been able to add the Amazon.com search engine: https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-search-engines

1) I clicked the link "find more search engines": https://addons.mozilla.org/en-US/firefox/search-engines/. This took me to a generic list of extensions and didn't find an official amazon search option for the search bar. Those suggested had few downloads and weren't vetted by mozilla

2) I visited Amazon.com and then clicked the magnifying glass with the green plus sign in the search bar. Then tried to add amazon.com as a search engine but got this error:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Can someone explain how to get this working again; I just want the normal amazon.com search in the search bar

Asked by BJ78 2 months ago

Answered by cor-el 2 months ago

I am showing beside the inbox that I have 4 unread emails, but I have nothing in the message (inbox) folder. I have looked everywhere and cannot find these messages anywhere.

I am showing beside the inbox that I have 4 unread emails, but I have nothing in the message (inbox) folder. I have looked everywhere and cannot find these messages anywh… (read more)

I am showing beside the inbox that I have 4 unread emails, but I have nothing in the message (inbox) folder. I have looked everywhere and cannot find these messages anywhere.

Asked by appraisals 2 months ago

Last reply by christ1 2 months ago

downloading statements from my bank account

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can … (read more)

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Asked by stef.l1 2 months ago

Last reply by cor-el 2 months ago

Links in email don't work, all suggested fixes have een tried

Is there a simple fix to enable links in emails? I've tried several suggested fixes but still the links don't work. Changing settings documentation is confusing for non-… (read more)

Is there a simple fix to enable links in emails? I've tried several suggested fixes but still the links don't work.

Changing settings documentation is confusing for non-developer types. Instructions are cumbersome and unclear.

Asked by Vinifera-0 3 months ago

Last reply by Matt 3 months ago

remove threads

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find … (read more)

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find a way to download it. I really prefer NOT to use another email client. I've always used Thunderbird, but I cannot tolerate this threading thing and I can't seem to disable it.

Asked by Tim 3 months ago

Last reply by david 3 months ago

  • Solved

Blurred website

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox… (read more)

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox, but the result is the same. It appears clear for a moment, then blurs. No pop-ups asking to accept cookies. It works fine using Chrome. Any idea why Firefox won't display it properly? It loads the National Lottery website, so it's not about gambling sites I guess.

Asked by abnaeb 4 months ago

Answered by abnaeb 4 months ago

Can not get rid of DONATE page when in my email

I use Thunderbird for my email. I have two computers and have donated on each on of them over the last few weeks. The Donate page appears when I am in my email and takes … (read more)

I use Thunderbird for my email. I have two computers and have donated on each on of them over the last few weeks. The Donate page appears when I am in my email and takes up the bottom half of the display. How do I get rid of this and stop it from coming back? Thanks for your help. Gary

Asked by gkmyers 3 months ago

Last reply by david 3 months ago

  • Solved

Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (read more)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Asked by kit 5 months ago

Answered by zeroknight 5 months ago

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (read more)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 4 months ago

Last reply by Rafael Lecuona 4 months ago