Landscape videos are gray screen on all websites

Videos in portrait play normally, but whenever they are rotated to landscape or fullscreened, they just display a gray screen. Audio still plays correctly but video does … (read more)

Videos in portrait play normally, but whenever they are rotated to landscape or fullscreened, they just display a gray screen. Audio still plays correctly but video does not work

Asked by Hellfire495 1 week ago

Last reply by pqr2791 1 day ago

Firefox 109.0 - Forced "Extensions" icon

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar. (1) I do not wish for it to appear there (2) I am not giv… (read more)

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar.

(1) I do not wish for it to appear there (2) I am not given the possibility to remove it from the "Customise toolbar" screen

Please assist.

Asked by hevinroyal 1 week ago

Last reply by cor-el 1 week ago

New version added a toolbar icon for Extensions that can't be moved, removed, or hidden.

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved… (read more)

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved, removed, or hidden and it's where my bookmarks icon usually is which is messing with my work flow a lot. I work very fast and have years of muscle memory of clicking the first icon at the top right to open bookmarks and now I keep opening extensions.

Asked by kodack 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 2 months ago

Answered by Chris 2 months ago

following laptop instructions to sync and save data on phone

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am sync… (read more)

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Asked by johnapanelli 2 months ago

Last reply by MathiasTCK 5 days ago

Lost link to main Address Books

Since the upgrade to v102.3.2, only my 'Collected Address Book' is linked to the Recipient field when composing an email. The settings are unaltered, with Local Address B… (read more)

Since the upgrade to v102.3.2, only my 'Collected Address Book' is linked to the Recipient field when composing an email. The settings are unaltered, with Local Address Books selected. How do I restore the link to my Main Address Book, that includes all other Books in Thunderbird?

Asked by ivath0 3 months ago

Last reply by mjleavitt 3 months ago

Video play screen goes blank when rotating to landscape.

Video play screen goes blank when rotating to landscape. All controls disappear, sound continues. Blank grey screen is locked in landscape position with no. Only solution… (read more)

Video play screen goes blank when rotating to landscape. All controls disappear, sound continues. Blank grey screen is locked in landscape position with no. Only solution is force-close and reopen. Android One UI 5, Android 13, Samsung S20+ 5G

Asked by idanyork 4 days ago

Last reply by Chiuki 2 days ago

Firefox and Linux

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com. On… (read more)

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

Asked by damir.horvatovic 1 week ago

Last reply by Cbhihe 5 days ago

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (read more)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Asked by DJ Dirk 4 weeks ago

Last reply by timestreasures 5 days ago

sync computer with phone

Hello, I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is jus… (read more)

Hello,

I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu.

Thank you, Kristina

Asked by kmbaliko 1 month ago

Last reply by kmbaliko 1 month ago

threading - turn it off globally

In any folder, I can untick Thread from the column chooser, but I'm using Thunderbird for 11 different accounts each with between 4 & 8 folders. So is there a way to … (read more)

In any folder, I can untick Thread from the column chooser, but I'm using Thunderbird for 11 different accounts each with between 4 & 8 folders. So is there a way to turn off threading globally?

Asked by jharr15 4 months ago

Last reply by mozilla389 1 month ago