• Solved

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (read more)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 3 months ago

Answered by wolfdad 2 months ago

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (read more)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 2 months ago

Last reply by Piterk 1 week ago

  • Solved

Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (read more)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Asked by Deborah Lief 5 months ago

Answered by TyDraniu 5 months ago

Weather widget???

Why on God's green Earth is there a widget by default that has access to my location? I understand that it's just for weather but it is seriously unacceptable that a brow… (read more)

Why on God's green Earth is there a widget by default that has access to my location? I understand that it's just for weather but it is seriously unacceptable that a browser that claims to care so much about privacy plasters my location on my screen for all to see when I open a new tab. Seriously, who thought this was a good idea and how can I turn it off?

Asked by gamerelite2007 1 month ago

Last reply by abstractinvocations 1 week ago

  • Solved

How to disable the tab preview in Firefox?

This feature has suddenly appeared and I absolutely detest it! I don't need it, don't like it, don't want it! I have searched everywhere on how to disable it. PLEASE tel… (read more)

This feature has suddenly appeared and I absolutely detest it! I don't need it, don't like it, don't want it! I have searched everywhere on how to disable it. PLEASE tell me there is an option to do that.

Asked by itsizzi 2 weeks ago

Answered by cor-el 2 weeks ago

Thunderbird local directory changes after restart

Hi, since I installed Ubuntu 24.04 Thunderbird (V. 128.1.0 as snap app) changes the path of the local directory each time I restart Thunderbird. My original path to the … (read more)

Hi,

since I installed Ubuntu 24.04 Thunderbird (V. 128.1.0 as snap app) changes the path of the local directory each time I restart Thunderbird. My original path to the local directory points to a mounted drive e.g. /media/username/disk... Thunderbird changes it to /run/usr/1000/doc/.... How can I avoid this? The same thing happens also to the path of the signature file.

Thank you for your help! Ubuntu

Asked by rapo60 1 week ago

Last reply by r.i.p1987 22 hours ago

  • Solved

Email Content is only ------=_NextPart

Hello, since about two month I can't read some mails. In the overview the from and subject is ok. In the quick preview or when I open the mail I ony get a content like "-… (read more)

Hello, since about two month I can't read some mails. In the overview the from and subject is ok. In the quick preview or when I open the mail I ony get a content like "------=_NextPart_000_0008_01D603AB.DC067530--" When I open the IMAP Mail on my phone or with another mail client, I can read the mail normaly. I use the Thunderbird 128.0 esr x64. This problem is also present when Thunderbird is started in save mode.

Thanks and have a nice day Tobias

Asked by T E 1 month ago

Answered by Matt 1 month ago

Firefox Review Checker

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust. option to O… (read more)

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

Asked by BrokenG 5 months ago

Last reply by jonzn4SUSE 1 month ago

recaptcha

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an in… (read more)

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

Asked by bill340 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox randomly switches to dark mode (Fennec for Android)

Sometimes I use the browser while the system is in dark mode. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly. Then I … (read more)

  1. Sometimes I use the browser while the system is in dark mode.
  2. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly.
  3. Then I use it in light mode for a little more.
  4. Then some time passes (maybe a few hours), I don't use FF during that time.
  5. Then, I tap on FF icon, the browser starts, but immediately switches back to dark mode, while the system is still in light mode.
  6. I have to close FF by swiping on it in task switcher, and then tap on the app again.
  7. FF now uses light/dark theme according to system.

Device: Motorola Edge 30 Neo with stock Android 14.

I am using Fennec: 124.1.0 (Build #1241020), 516df33ca9+ GV: 124.0.1-20240326023132 AS: 124.0

Asked by lajby95 5 months ago

Last reply by raulu.vabe 2 weeks ago

  • Solved

Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (read more)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 5 months ago

Answered by cor-el 5 months ago

  • Solved

receiving pop ups stating virus attack from mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork and cant make them go away

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus a… (read more)

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

Asked by concondet 2 months ago

Answered by concondet 2 months ago

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (read more)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 5 months ago

Last reply by Dean Ford 1 day ago

  • Solved

Version 128 difficulty with 'not responding'.

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to … (read more)

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to 30 second 'not responding' delay. Windows has not updated in that time, though it might be a windows issue.

Asked by stewart13 1 month ago

Answered by stewart13 1 month ago

Sign-in options

In Thunderbird I have an *@live.co.uk account" However when I open TB this account does not refresh. I went to "Saved Passwords" and it asks me for a PIN. The dialog box … (read more)

In Thunderbird I have an *@live.co.uk account" However when I open TB this account does not refresh. I went to "Saved Passwords" and it asks me for a PIN. The dialog box is headed "Mozilla Thunderbird"; "verify your identity to reveal the saved passwords" This is new to me as I had just opened "Saved Passwords" but on a reboot I get this message. I guess this is a new feature.

I did not know I had a PIN for TB.

I tried "I forgot my PIN". That says "You can reset your PIN by going to Settings > Accounts > Sign-in options" I can't find that option General, Composition or Privacy and Security

can anyone please advise?

Asked by athegn 1 month ago

Last reply by athegn 1 month ago

Thunderbird is newly SLOW

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even somethin… (read more)

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

Asked by a2jc4life 3 weeks ago

Last reply by gwily1 5 hours ago

  • Solved

Drag and Drop stopped working in Firefox v129.0.1 for Linux

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser … (read more)

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser stopped working. It is still working properly in Chrome.

This occurs with several web apps but, as an example, it occurs when trying to drag a jpeg into Roundcube Webmail while composing a message.

No browser console errors are genrated when trying to do this. It occurs in Troubleshooting (safe) mode as well. In apps that pop-up a "Drag files here" target, that target still appears but dropping the file on it does nothing.

Asked by mike763 3 weeks ago

Answered by mike763 3 weeks ago