disable threads

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgrade… (read more)

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

Asked by john358 4 months ago

Last reply by Toad-Hall 1 week ago

  • Solved

unable to get amazon.com option for search bar

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why... I followed assorted support guides but ha… (read more)

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why...

I followed assorted support guides but haven't been able to add the Amazon.com search engine: https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-search-engines

1) I clicked the link "find more search engines": https://addons.mozilla.org/en-US/firefox/search-engines/. This took me to a generic list of extensions and didn't find an official amazon search option for the search bar. Those suggested had few downloads and weren't vetted by mozilla

2) I visited Amazon.com and then clicked the magnifying glass with the green plus sign in the search bar. Then tried to add amazon.com as a search engine but got this error:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Can someone explain how to get this working again; I just want the normal amazon.com search in the search bar

Asked by BJ78 1 week ago

Answered by cor-el 1 week ago

  • Solved

Youtube video small on the left

I must have pressed a shortcut to make this happen (Firefox zoom is default 100%), video is small and on the left, you can see that the progress bar is the same size as t… (read more)

I must have pressed a shortcut to make this happen (Firefox zoom is default 100%), video is small and on the left, you can see that the progress bar is the same size as the video.


Thanks in advance :)

Asked by Cynical Possum 19 hours ago

Answered by cor-el 17 hours ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 2 weeks ago

Last reply by Camo260 1 week ago

Homepage wallpaper from the gallery in Firefox Android

Dear Mozilla Firefox team, I am writing to request a feature for the Firefox Android app that would allow users to follow a homepage wallpaper from the gallery. This fea… (read more)

Dear Mozilla Firefox team,

I am writing to request a feature for the Firefox Android app that would allow users to follow a homepage wallpaper from the gallery. This feature would enable users to customize their browser experience by choosing a wallpaper that suits their preferences and mood. The wallpaper can be choosen from the image gallery of User. This feature available in edge browser android

I think this feature would enhance the aesthetic appeal and functionality of the Firefox Android app, as well as increase user engagement and satisfaction. It would also showcase the diversity and creativity of the Firefox community, as users could submit their own wallpapers to the gallery or vote for their favorites.

I hope you will consider adding this feature to the Firefox Android app in the future. Thank you for your time and attention.

Sincerely, B R Shriradhakrishnasharnam (A Firefox User)

Videos Not Playing Since Update Firefox Release 122.0.1

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giv… (read more)

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giving error codes.

(Error Code: 102630) is a common one, even after going through the guides online to get it working nothing works.

The other thing I've noticed is: Error code: SSL_ERROR_RX_RECORD_TOO_LONG This also comes up on some web players. Same again, nothing works trying to fix it.

Something changed during update 122.0.1 ?? Any Help or Ideas would be great. :)

Asked by Fox1001 3 days ago

Last reply by Balázs Meskó 2 days ago

Secure Connection Failed An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after mai… (read more)

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after main Website is already open ?!?!?!?!?!

"Secure Connection Failed

An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Learn more… "

Asked by TRUSTinWWJD 5 months ago

Last reply by jonzn4SUSE 5 months ago

Link/hyperlink dialog box not showing up

Ever since Thunderbird's latest update (Sep-23 / Oct-23), the "link" or "hyperlink" (Ctrl +K) feature does not work when drafting an email. When I enter the command to ad… (read more)

Ever since Thunderbird's latest update (Sep-23 / Oct-23), the "link" or "hyperlink" (Ctrl +K) feature does not work when drafting an email. When I enter the command to add a link (e.g., Ctrl +K) the page freezes as if a dialog box is there somewhere for me to populate what I'd like to link, but no actual dialog box shows up allowing me to input the URL I'd like to link to. Anyone else experiencing this and have a solution? Thank you!!

Asked by kwesler 4 months ago

Last reply by Alexander Schwartz 1 week ago

Menu Bar

Hate that SuperNova update changed many of my settings and views that I have fine tuned over many years of using Thunderbird. Have fixed most, can tolerate a couple I cou… (read more)

Hate that SuperNova update changed many of my settings and views that I have fine tuned over many years of using Thunderbird. Have fixed most, can tolerate a couple I couldn't, but I absolutely hate that the File/Edit/View/Go etc Menu bar isn't at the top where its supposed to be.

Besides annoying to look at with every other Windows software standardized with this menu bar the uppermost, its also a matter of moving the mouse and real estate - ie: if your checking your inbox and want to reply, or junk it, or forward it we now have to travel further to the top of the page.

And as well, the quick filter search bar I always liked in the Thunderbird Menu bar is now only available across the top of the message column pushing emails off the page by taking up more real estate than it used to.

Sorry Thunderbird/Moxilla but its a stuff up. There was nothing wrong with Thunderbird the way it was - reliable and standardized, and everything could be put in a place to best suit the user.

Asked by ss 2115 4 months ago

Last reply by ggallozz 6 days ago

Thunderbird 115 has no junk removal tool

I am speechless. Thunderbird has made the biggest mistake in all my time in FOSS since 2008. I don't post this because I enjoy it; I've handed out Linux distros at Softwa… (read more)

I am speechless. Thunderbird has made the biggest mistake in all my time in FOSS since 2008. I don't post this because I enjoy it; I've handed out Linux distros at Software Freedom Day. But there comes a point when I have a right to be unhappy even with a free tool.

The previous version of Thunderbird had a button under tools; I could delete all junk emails in one click. THIS IS MY MAIN REASON TO USE THUNDER BIRD. I run a business email and I get so much spam.

But now that tool is gone in Supernova. I am left to deleting ONE junk email at a time which would take hours? Not to mention the safety aspects of this; I need to clean my emails so that my business partner who uses the computer doesn't fall for a scam.

PLEASE PLEASE put this delete junk button under Tools back in. If not I have no choice but to look for a different email client. I can put in my own email sever settings. Fine. I am not asking for an email client that molly coddles me. But this change is ridiculous.

I can not under stand why Supernova has done this.

Asked by Musical Neptunian 4 months ago

Last reply by Musical Neptunian 4 months ago

When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (read more)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Asked by feifang feng 10 hours ago

Last reply by zeroknight 4 hours ago

"Delete a specific webpage from your browsing history" - Does not work

Hi, Taken the following quote from your FAQ regarding Firefox Android: "Delete a specific webpage from your browsing history" This quite simply does not work. I am try… (read more)

Hi,

Taken the following quote from your FAQ regarding Firefox Android:

"Delete a specific webpage from your browsing history"

This quite simply does not work. I am trying to delete a webpage, but it still shows up on "Firefox suggests" when typing similar words in search bar in browser.

Additional info just in case:

  • No, not confusing this with my google search history.
  • No, I am not syncing the history back in the android browser.

Any suggestions?

Asked by kapten_rektum 5 months ago

Last reply by Paul 5 months ago

Thunderbird, threads. remove threads

Hello. I need help getting Thunderbird to stop marking and sorting certain emails as threads. Seems to be completely spontaneous and for no apparent reason, even in the i… (read more)

Hello. I need help getting Thunderbird to stop marking and sorting certain emails as threads. Seems to be completely spontaneous and for no apparent reason, even in the inbox. I have never actively marked emails as threads. I've tried to remove the "threads" function in the folder settings, but it doesn't seem to have helped in some cases. I also need help with getting the email "unstuck" from the thread structure, I have tried "Ignore threads" and "Ignore subthreads" with the result that the email disappeared. The documents I have seen have not been of any help. Reply preferably to my usual e-mail address, have a bit of ours with mail in the G-mail account.

  Please Bosse

.bo_ostlundtelia.com

Translated from Swedish by Google translate.

Asked by bo_ostlund 1 month ago

Last reply by david 1 month ago

Firefox randomly stops loading pages, continues when another browser is loaded.

First of all, an important thing to note is that this is happening on only my school laptop, and not my pc. This problem occurs on all school laptops that have Firefox in… (read more)

First of all, an important thing to note is that this is happening on only my school laptop, and not my pc. This problem occurs on all school laptops that have Firefox installed. The reason I, and some others want to use Firefox is simply to get an ad-blocker as extensions are blocked on the default browsers (chrome and edge).

Anyway, the issue is as such: One moment, I will be browsing normally, and then the next, a page will stop loading or refuse to load any new content. It is just like there is no internet going to Firefox, despite the laptop having internet connection as seen in other programs. The way I fix this is by opening edge, waiting for it to start, and then closing edge. Firefox then has internet connectivity again and will work perfectly fine for another few minutes, before having to do it again.

I really have no idea why this is happening, and especially why it is fixed by opening and closing another browser. Obviously this is caused by some administrative program on the computer, but by the way that I can temporarily fix it, I would assume that there is a more permanent solution. The admin programs on the computer are GlobalProtect (VPN), Sophos Endpoint Agent (Security), and Teamviewer (probably not relevant).

As this is for a student, doing something that is against the school rules, it is absolutely necessary that this gets fixed as soon as possible. I simply cannot live with these default browsers with ads. /s

Thanks for the help

Asked by pm2creeper 2 months ago

Last reply by zeroknight 1 week ago

  • Solved

Firefox crashes while using Windows magnifier

Hello: I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and… (read more)

Hello:

I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and all the sites I am using freeze. The entire screen fades out, and an hour glass shows up. But nothing happens after that. I have to go to the task manager and close Firefox, then start it up again.

I checked for Windows updates and everything is current. I am using Windows 10.

How can I fix this?

Asked by Virginia Small 5 months ago

Answered by zeroknight 5 months ago

PayPal API Broken on iPadOS

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using… (read more)

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

Asked by Annemarie Bridy 2 months ago

Last reply by SUMOsJR 2 months ago

Office365 IMAP I can receive but not send

I set up my new email using the TB new email account wizard, which completed successfully. I can receive but not send. I've searched/tried for a while now and no recommen… (read more)

I set up my new email using the TB new email account wizard, which completed successfully. I can receive but not send. I've searched/tried for a while now and no recommendations are working. And I've restarted TB, to no avail.

The TB setup wizard came up with these settings:

IMAP: Mailserver: outlook.office365.com Port: 993 User Name: mycomplete@email.com (not really) Connection Security: SSL/TLS Auth Method: OAuth2

SMTP: Mailserver: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication method: OAuth2 User Name: mycomplete@email.com (not really)

When I try to send, after a long pause I get "Login to server smtp.office365.com with username X@y.com failed." with the options Retry, Enter New Password and Cancel. When I select 'New Password', I'm never presented with a dialog box for my password. I just get the long pause and "Login to server smtp.office365.com with username X@y.com failed." again.

Asked by wwzeitler 4 months ago

Last reply by sfhowes 4 months ago

Amazon UK keeps appearing and disappearing as a search option

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it r… (read more)

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it reappeared. This morning it had disappeared. Amazon is still there, but Firefox seems disinclined to admit that. How can Firefox make Amazon stick?

Asked by cvhorie 5 days ago

Last reply by TyDraniu 5 days ago

  • Solved

Firefox using more and more memory

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and … (read more)

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and it was using about 1500 MB of memory. I closed some tabs to try to recover some memory. However, Firefox kept taking more, more and more. After 15 minutes, it was at 10,000 MB and climbing, and my system was using 99% of memory. I don't believe Firefox did this in the past and this is clearly not working properly. Any ideas?

Asked by sdodell 4 days ago

Answered by cor-el 4 days ago