• Solved

debug text on private tab

When I open a new tab, it says "I'm a temporary text to indicate you're on the new Tab Fragment" Seems like a bug and I didn't know the best place to report it … (read more)

When I open a new tab, it says "I'm a temporary text to indicate you're on the new Tab Fragment"

Seems like a bug and I didn't know the best place to report it

Asked by firefox1563 1 week ago

Answered by Claudiu 1 week ago

Thunderbird 140.0 on Win 11 PC - Recurring Error: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Am getting this message along with a recurring download of a specific email (keeps coming back even after deletion) that does not allow any other new messages to be downl… (read more)

Am getting this message along with a recurring download of a specific email (keeps coming back even after deletion) that does not allow any other new messages to be downloaded. I do see new emails on my phone but will not read into Thunderbird??

Error: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

Tried: Troubleshooting, closing Thunberbird and reopening, rebooting windows system, compacting, etc. to no avail....

Asked by Brant Mercer 1 week ago

Last reply by Brant Mercer 1 week ago

  • Solved

Firefox on Android does not sync

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android w… (read more)

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android

why doens't android firefox sync ?

Asked by primski 5 months ago

Answered by primski 5 months ago

Thunderbird (local) calendar notifications for events are partly not working

I got a new PC with Windows 11. I installed Thunderbird 136.0.1 , activated the private calendar, and entered events there. For events with a reminder that have a specifi… (read more)

I got a new PC with Windows 11. I installed Thunderbird 136.0.1 , activated the private calendar, and entered events there. For events with a reminder that have a specific duration (e.g., Wednesday from 10 AM to 11 AM), I receive notifications. However, when I create a full-day event and want to be reminded, for example, 1 day before, I don't receive any notification. Additionally, events with a reminder are not shown in bold in the calendar overview (whether they have a specific duration or are all-day events). Can you please help me?

Asked by T-M- 3 months ago

Last reply by JimC 8 hours ago

Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (read more)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders 6 days ago

Last reply by drdata 1 day ago

Cannot Retreive Outlook Email

Receiving the following message. Changed nothing. Just stopped working. All other portable devices working fine. The RETR command did not succeed. Error retrieving a mes… (read more)

Receiving the following message. Changed nothing. Just stopped working. All other portable devices working fine.

The RETR command did not succeed. Error retrieving a message. Mail server outlook.office365.com responded: Server Unavailable. 21

Has anyone seen this or have a solution? Thank you.

Asked by arhaggard 1 month ago

Last reply by david 1 month ago

don't have sync and save data option

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between bot… (read more)

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between both and it doesn't and it's been an ongoing issue.

Asked by beatnostalgia 5 months ago

Last reply by metropical 3 weeks ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 5 months ago

Last reply by TyDraniu 2 months ago

How do I change my iOS Firefox back to the old version?

My Firefox automatically updated and the new version is not suited for me. The change of the buttons and the inactive tabs opening was bad. Now my tabs feel too full and… (read more)

My Firefox automatically updated and the new version is not suited for me. The change of the buttons and the inactive tabs opening was bad. Now my tabs feel too full and messy, but the inactive tabs made it so I didn’t lose anything. Overall the update changed too much and I don’t like it.

Asked by Abaigail 1 week ago

Last reply by Kiki 1 week ago

Select a different Google account for Gemini in AI Chatbot

It's not possible to switch Google accounts for Gemini in the AI Chatbot toolbar. When I select another Google account in the chatbox, the browser redirects to https://ge… (read more)

It's not possible to switch Google accounts for Gemini in the AI Chatbot toolbar. When I select another Google account in the chatbox, the browser redirects to https://gemini.google.com, but the AI chatbot continues to use my default Gemini account, see the attached screenshot.

Asked by sergey.v.milyaev 5 months ago

Last reply by Daniel Victoria 1 day ago

Not working button New Message after automatic update ver 140

Tomorrow on my private computer Dell E7450 program Thunderbird after automatic update to ver 140 for windows10 64bit and not working button "New Message". This email wor… (read more)

Tomorrow on my private computer Dell E7450 program Thunderbird after automatic update to ver 140 for windows10 64bit and not working button "New Message". This email working on POP and SMTP settings. Please help me. Mail : r.mleczak@interia.pl Regards Robert

Asked by r.mlynska12 1 week ago

Moving tabs?

Since the 140.0 update i have been unable to move tabs on ios mobile by tapping and dragging them as i was able to in previous versions. is there a new way to move tabs o… (read more)

Since the 140.0 update i have been unable to move tabs on ios mobile by tapping and dragging them as i was able to in previous versions. is there a new way to move tabs on mobile or has this function been removed? if it was removed (purposely or accidentally) is there any plan to bring it back? its really frustrating not being able to organize my tabs anymore :(.

Asked by Will 1 week ago

Last reply by Kiki 6 days ago

Issue with Input Box on ChatGPT Using Firefox

Dear Firefox Support Team, I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to typ… (read more)

Dear Firefox Support Team,

I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to type anything into the input box ("Ask anything" field). The box would not respond to clicks or keystrokes, effectively preventing any interaction.

After switching to a different browser (e.g., Chrome), the problem disappeared, so it appears to be specific to Firefox.

Kindly look into this compatibility issue. I’m using the latest version of Firefox on [insert your operating system, e.g., Windows 10].

Thank you.

Best regards, James Tang

Asked by James Tang 1 day ago

Last reply by mia.sedneser 1 day ago

cannot send emails. First "login to smtp.gmai.com with user name has fail.' Then asked to enter new password

I was using my email receiving and send in the late evening everything was fine. Next morning I get up and now I cannot send emails. What the heck happened. I've been usi… (read more)

I was using my email receiving and send in the late evening everything was fine. Next morning I get up and now I cannot send emails. What the heck happened. I've been using outlook and I hate it. I want my Thunderbird back. First it comes up with box that says "login to smtp.gmai.com with user name has fail.' Then asked to enter new password which I don't have but I try different passwords anyway. After a few tries it seems to connect to something and tries to send the message. But after a few seconds nothing happens. Did Thunderbird update that night and bigger things up? I'm so upset.

Asked by TMcNabb 2 months ago

Last reply by TMcNabb 2 months ago