All Products Support Forum

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News feed has returned after a couple of months of proper behavior. Ver. 108.0.2 It's not as bad as it was but it seems to be getting worse.

Is the circus back in town?

Am I going to have to move back to Chrome again ?? >:-(

As of today (worked yesterday and previously), I cant access Youtube using Firefox with my ProtonVPN on. Chrome+ProtonVPN=yes Firefox+ProtonVPN=no Firefox withoutVPN=yes Can I fix this in Firefox settings or ProtonVPN settings. I have contacted both.

For the past week Firefox has been opening Youtube in dark when for the last decade I've been using light. Every time I change to light it works for that tab, if I open a new tab and load Youtube it opens in dark appearance. When I change to light and then click my avatar in the top right of Youtube it's still states I'm in dark when it's in light.

Why doesn't the light appearance stay? I've cleared cookies and that doesn't seem to work. It's also specific to Firefox, this doesn't happen in Microsoft Edge.

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on the right after that

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on the right after that

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file.

Open with Chrome and Firefox. Chrome set the file type to text/csv Firefox to "application/vnd.ms-excel"

Working example open the consoel to see the output: https://codepen.io/GrizzlyStu/pen/YzjZjez

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encryption:

"Your encryption key remains a secret, only known to you and your authorized devices." and "We store your encrypted data on our servers so we can’t read it."

I just wanted to make sure this also applies to bookmarks before I import all of mine.

Thanks for any help!

Submitted a report after all these crashes, and I'm at a loss for how to troubleshoot this. If music isn't playing the browser seems fine, and I haven't changed any extensions between now and the last time I played music successfully without crashes. Guessing maybe a recent Firefox update happened?

Currently running Firefox 108.0 on PopOS 22.04 LTS with GNOME version 42.5 and using Wayland.

Submitted Report ID: bp-109245aa-a75f-4c81-8f9d-fec490230115

Looks like the crash is caused by a SIGSEGV / SEGV_MAPERR according to the report, but I don't know where to even begin looking into a cause of that.

Any help would be greatly appreciated.

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it takes about a minute for things to work properly. The video and audio are erratic and skipping and simply disjointed for about the first minute, but then after that period of time the You-tube video runs OK, both audio and video. Something seems to be causing those problems recently that I didn't have previously. The problem seems to just keep getting worse also. I would appreciate any input and suggestions that may help the problem. Thank you.

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still on the old windows hard drive, is there a way for me to move them onto the new install? I'd prefer to not have to rebuild the whole list from scratch!

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this started and I'm not sure if this is just your way of authenticating that I am me or not. Please explain this email I receive from accounts@firefox.com. I have changed my password many times so that can't be it, at least I don't think that's it.

Thank you for your help Rhonda

Hello, I was wondering if there is any way for firefox to not open a new window when i click a link? Instead, it would open a new tab, not a new window.

if there is any way to do this, please tell me

also, how do you make your bookmarks show while in a site?

thanks guys!

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!