All Products Support Forum

On or about Nov 3rd, after restarting Firefox (106.0.5 (64-bit)), I cannot get the "Bubblez" game to load. I am a long time Firefox user, but consider myself a Novice in technical terms.

The game is at https://wellgames.com/free_online/bubblez/

Thinking the game server might be down, I tried the Microsoft Edge browser, and the game plays as usual. I have not(to my knowledge) changed any settings or preferences inside Firefox, not added any new addons. I restarted Firefox in SafeMode, and the game still fails to load. It is stuck on the green circle as indicated in the attached screenshot.

Any help will be appreciated.

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu>Settings>Privacy. Private is unchecked. I've selected Clear History Time Range Everything, all boxes checked. Settings When closed Firefox should delete all boxes checked.

Remember Browsing History and it doesn't update when I open the sidebar. Last Visited is the only selection that shows any sites and it doesn't update as I browse new sites. By Date and Site, Most Visited, by site, by date do not show any sites.

I've even uninstalled Firefox and reinstalled and not sure how but it has the same history as well as last tabs opened.

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a generic "The video could not be played", which was odd and annoying, but not the end of the world. I then went over to Twitch and got the "Your browser encountered an error while decoding the video. (Error #3000)". Meanwhile, Youtube works perfectly fine.

I tried clearing cache/cookies, tried on incognito mode in case it was an issue with one of my extensions, all to no avail - when I swapped over to Edge just to check if it was a computer issue versus a Firefox issue, both sites functioned in Edge just fine. Is there anything else I can try troubleshooting in Firefox to see what's causing this short of trying to uninstall/reinstall again?

Hello, The bookmark toolbar has a FOLDER called "Other Bookmarks" just appeared out of nowhere and I just noticed it. It contained 4-5 links which I deleted assuming this would delete the folder and I added a random bookmark to see if that might do anything. No! I have searched for fixes including going into "About:Config" chamed tried changing the command (i.e., browser.toolbars.bookmarks.showotherbookmarks, and other similar commands from True to False), none of this did anything. There is no right-click command over the folder, "Show Bookmarks" as you can see in the screen shot. I need to get rid of this, as it is taking up valuable real estate and is an eyesore so to speak. Again, this just popped out of nowhere when I was moving/deleting bookmarks on the toolbar that wouldn't cause this folder to appear out of nowhere. Thank you in advance. I do hope someone can help!

Currently in Windows 11 running Firefox Version 106.0.5 (64-bit).

About three days ago I noticed that I can no longer paste images from Firefox directly into messaging platforms. Didn't think too much about it, until today when I attempted to copy an image from Firefox into a graphics program (Affinity Designer) and what I got instead of the image was a string with the following text:

"C:\Users\squir\AppData\Local\Temp\1659928653877.webp"

I searched online and found that refreshing Firefox should fix the issue. It did not. Attempted to replicate in Chrome and Edge, was able to successfully copy images from both browsers. Attempted to replicate in other graphics programs: With Corel Painter, Inkscape, and Paint I was able to copy-paste from both Chrome and Edge, but not with Firefox.

Once again, I have refreshed Firefox, checked for updates in both the OS and browser, restarted the computer and the problem still persists.

Would appreciate any suggestions as to how I can fix this issue.

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for it. If I start to get too many tabs I just use another window. However, I click on it constantly when I intend to minimize the window. I have been clicking on the - icon/button in EVERY WINDOWS APPLICATION since Windows began, and as it has ALWAYS been the LEFT-MOST item in the UPPER RIGHT CORNER I haven't had to think about it in decades. But now it isn't the left-most, that is now tab search.

Please, please, PLEASE provide a configuration option to remove Tab Search from the top line.

Thanks!

Roy Harvey Cheshire, CT

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Please advise! Thanks

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be causing the problem.

This all started when I created a container for Banking. it has been a problem ever since.

Hi, when I log into my bank I give my account number and then a password. I have told firefox not to remember my password but it is remembering the bank account number which automatically pops up when I am on the banks log in page. How do I stop this? Also when I signed up for this firefox help it asked for an email address and all my email addresses poped up for me to chose from. I didn't like this either. Appreciate any help. If these features can't be turned off whats the last version I can use that won't do this? cheers Neil

I have tried both Google Authenticator and Guardian for use with Mozilla 2FA. I have tried scanning the QR code on my PC multiple times on each authentication app and retrieving multiple codes each time, but all entries stated "incorrect 6 digit code" on my PC to enable 2FA. I am not sure how this is not working. Both authenticator apps identified my correct login email address associated with my Mozilla account so I know it must have something to do with whatever is happening on the back end at Mozilla for my account.

Also, I have read a few posts in the Mozilla support knowledgebase regarding this very same issue, but did not see any resolution. I would really like to have 2FA. Can someone please contact me about this?

I was trying to move it and I accidentally deleted it. I would like to reinstall it. I cannot seem to find the right phrase to find it on your sight and do a reinstall. If you would be so kind to point me in the right direction,I would be most grateful. Little updates like this is why I have remained a loyal fan since the Netscape Navigator days.

Thank you for your time.

[email removed from public]

I am using pihole and i've learned that firefox ignores it.

Supposedly, because it has DNS OVER HTTPS enabled by default.

So i disabled it, and it still doesn't work ( ignores DNS settings and loads websites that are blacklisted in my pihole - only firefox does this, chrome and edge dont have this problem )

I've set it to my pihole server - and it still works.

I've set it to CUSTOM and put in a 0.0.0.0 as IP and IT STILL WORKS

how???

i am just trying to use pihole but i can't comprehend why would a browser ignore all these settings ...

how do i make it work?

thanks.

I have just updated Firefox to 106.0.4 (64-bit), the latest version. The first issue was that all my add-ons and extensions were disabled, and I had to manually re-enable all of them.

The next issue is that I cannot now minimise Firefox. I have tried the published fix - Go to the menu, then "More Tools" then "Customise Toolbar" and finally untick the "Title bar" on the lower left side. This has no effect.

Can anyone suggest another fix? I am using Windows 11 (not yet updated to 2022 H2 - am waiting for this to become stable).

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it downloads and then displays as a text page of garbage. It seems the file is wrongly defined as text/plain on the server rather than as a binary.

However, I've looked into my Firefox settings to see if I can define the handling behaviour of that file type. I can't! Amazingly to me, the .msi file type can not be added to the list manually. There is no "Add File Type" functionality in there. It seems as though I have to handle the file in Firefox for it to see that that type exists and then it will let me add it to the Downloads/Applications area of settings.

I can right click on the link and choose Save File As which gets round it, but then I still cannot see the .msi file type to add it to the Applications list. Can anyone tell me what I am missing here?