All Products Support Forum

I cannot hear anything from websites, YouTube for example when using FireFox. I have checked the Volume Mixer and there is sound except for FF tab

I can hear perfectly in other browsers so this problem only exists when using Firefox. I have tried all the suggested remedies with no success.

Any suggestions welcome

Hi, Hope you all are doing well. I recently checked my website [removed] on different browsers. Website is working fine with most of the browser, but when i checked it on Firefox i got an error in DevTools "Image corrupt or truncated". What does it mean? This is a category image and present on sidebar of website. But all other images are same, i mean with same size and format. Why exactly this image is creating an issue?

Kind Regards, Hassan Mujtaba

3th try

My collection are not at the bottom of screen all it said is customize homepage Still know collection. Please for the last time help me. I have a Samsung galaxy a71 5g cellphone

Every since you update my Samsung galaxy a71 5g cellphone, mozilla firefox I don't have my collection tabs. I want them back please.

PLEASE HELP ME GET NY COLLECTION BACK PLEASE.

It's my cellphone

For several days I have been receiving pop up scams as illustrated in the first image attached. They repeat themselves every few minutes. The second image is what I received on the website listed at the bottom of the pop up - brnok. stoneheartseeker.top.

How do I stop them, please?

Also, is there a legitimate connection between Mozilla Firefox and brnok.stoneheartseeker.top?

I'd much appreciate your help. Nicholas

I updated from version 106 to the latest version just now and my user-defined fonts stopped displaying on a local HTML page (stored locally on my computer); this warning showing up in the console: "Request for font FONT_NAME_HERE blocked at visibility level 2 (requires 3)."

I specify fonts using "font-family" property (CSS).

Help me out here, please. How can I fix this (so my pages look proper again)?

Thank you.

I routinely leave my most used socials in pinned tabs, meaning I have 2 plurk tabs & 2 reddit tabs open all the time. When the browser restarts, 1 of the 2 tabs will reload in a new tab and ask if I'm sure I want to open in the container that the pinned tab that loads properly loaded in. (I hope you can parse that, that's the simplest way I could find to word it.) Since firefox won't let you ctrl+W on a pinned tab, I then have to unpin and close the tab that didn't load right, & pin the new tab.

I use the latest version of firefox in linux mint 21.1. I'm on the latest kernal, but this has always happened (since I switched from chrome back in June).

(I also wish you could simply close a pinned tab, I used that a lot on chrome too.)

The email was a "no reply" referring to a "Request ID: NBRBLM37JG -request for an access code" with a link to a "privacy portal" (which wouldn't open).

I don't know why I got this and what (if anything) do I need to do. Do I need an access code? Should I block the one trust.com sender?

I had issues with my computer which got me into a situation where i had to delete all partitions of my drives, starting from 0. Signing in my firefox account in a fresh win install suddenly recovers NOTHING and i am now panicking as i had very important accounts & passwords, bookmarks, tabs, extensions, etc. I have tried other devices too without any luck. I need help recovering all these asap.

I've read many suggestions here and tried them but nothing seems to fix the error of can't load details on the google drive page in firefox. Other browsers works find. I've disabled all the extensions I use, themes and all that and still won't load details.

Hi,

Recently I have noticed that my bookmarks which are in folders display only the icon not the text. The main toolbar shows both icons and text. This only applies on my desktop browser. iPad is fine.

What should I do to correct this?

I've recently picked up a new Pixel phone with Android 14 to replace my aging Samsung, and I'm having issues with the account login on Firefox. On my old device, attempting to use a Google service would offer the option to login using one of my device accounts. On my new device however, it just asks for a password. I'm not really sure what could have changed here other than maybe something related to Android versions but there's no setting I can find to fix this. I know it's a small issue but it is a nuisance and I would much prefer using the Android account service rather than having to manually log in with a password every time my session expires. Is there any way to fix this?

My name is Rebecca Soto, I am being harassed by Google and/or government. IThey interfere with my interactions on the internet on Iany network or any devise while I use your private browsing. I have used your services like Firefox for years because I believe in your privacy policy. My advances to change my bank password online are useless, as soon as I fill out the information the web page I click submit and they redirect me to the previous page where it is blank again while I'm on incognito on Firefox. One simple password reset that takes 1 minute becomes a whole afternoon of loss and frustration. All because I wanted to report a concern about the drinking water in my area might have been contaminated. I believe in freedom of speech and the right to use the web privately. These people interfere with the settings on incognito mode and save my history. Use my private information on Facebook messenger , all on your private browsing Firefox app, inappropriately to influence my husband to leave me which they have accomplished. I am extremely insulted to be an American citizen today. We are suppose to respect the constitutional rights of all United States citizens and I can not understand why they chose to harass me? Honestly I believe this is a hate crime because I am Hispanic and Apache Natiive American Indian. I mean I hate to remind you that your company also runs the risk of a lawsuit that can impact this company for someone else's ignorance? This is why I am contacting you to please give my situation some attention and to take this serious. I have tons of screenshots and cell phone that have been disabled different devices connected to my Gmail. Just tons of hard evidenceas where my previous employer was sending me to a remote locations in Caldwell where I was monitored by recording video cameras in side the home. This is a big deal here and I would like your support for this matter because my entegrety will not allow me to submit to this abuse. Thank you for your attention you can reach me at [telephone number] or my email is [email address].

Greetings:

I regularly access the ‘Bill O’Reilly DotCom’ site via Mozilla Firefox. Recently following a service interruption (now corrected), I could not open the site at the homepage (https://www.billoreilly.com) through any browser. Eventually, the issue self-corrected on Microsoft Edge and Google Chrome, but persists at Firefox. Whenever I enter "https://www.billoreilly.com" into the address line, I am instead booted over to a site at "https://na.billoreilly.com/" (see image), an all-white blank page save for the 'Bill O'Reilly DotCom' logo and a message reading:

"BillOReilly.com is not available in this country. We apologize for any inconvenience."

The insertion of the 'na.' into the homepage address might indicate a default change in access possibly caused by a virtual private network being shifted to a different region, with 'na' connoting another country. But my VPN is set for 'United States' and is presently disconnected. Repeatedly removing the ‘na.’ from the address line and manually entering the correct home page address is useless – it continues to reinsert the ‘na.’ And as indicated, my Chrome and Edge browsers have no such problem accessing this homepage, so this is obviously an issue relative to Firefox.

Fortunately, I can freely access 'Bill O'Reilly Dotcom' content through their other links. But the loss of the homepage is nonetheless a nuisance. Please impart any information or wisdom you may have on ameliorating this issue. I have contacted 'Bill O'Reilly Dotcom' about this matter as well

--Regards, Steve Saucedo

I have enabled the "Reduce motion" in macOS to limit animations when using app exposé or switching between desktops. Firefox seems to read this option from the OS and limit its animations, such as the loading animation shown next to a tab description when loading a window.

Is there an option to ignore the OS settings and enable all animations in Firefox?

Open firefox browser in fullscreen mode

1830721 - firefox nightly fullscreen has borders around all sides when using userChrome.css -moz-appearance,release version has not. 1830681 - Fullscreen mode has padding, doesn't occupy the whole screen

118.0.2 (64) linuxmint flatpak

its in the pref.js that i added https://github.com/arkenfox/user.js but slightly edited.

EDIT: went to Arkenfox/user.js github to troubleshoot

My issue is that I have a huge amount of likes in my Instagram interactions and I would prefer to not have to just manually scroll. There are extensions that if the scrollbar is at the edge of my browser screen they all work. but sadly if its a scrollbar not at the edge of my browser screen they do not take affect.

https://addons.mozilla.org/en-US/firefox/addon/autoscrolldown/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

if the solution is with javascript in console, or to edit the html

just inform me what you need me to get to get from the body inspect element in order to know what element is the scrollbar i will do that for you!

i just want this to be able to be autoscrolled, but the extensions wont do it

if someone could help me id really appreciate it