All Products Support Forum

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has completely disappeared. Is there another way to create a shortcut?

I sort my emails in date order, newest at the top. Recently, new emails have started to arrive at the bottom of the list, until I exit the folder and return, or re-sort the Inbox. This seems to be a new bug. Why is it happening?

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

I've noticed that my Firefox browser is taking longer than usual to load web pages, switch between tabs, and respond to user input. This slowdown is affecting my browsing experience and productivity. I've tried restarting the browser and my computer, clearing the cache and cookies, and disabling unnecessary extensions, but the performance issues persist. I'm not sure what else I can do to improve the speed and responsiveness of Firefox.

I can't scroll to The bottom of browser's menu lately, meaning i can't get to setups. I could not long ago while still having the bug, as a bit of the setup button was "reachable", but it is nów replaced by that "turn into pdf" feature. The bug itself is also rather new, although i can't tell precisely when i first noticed IT to occur, as it is on my heavy duty work phone and i use browser irregularly on it.

So, i don't see "refresh" button (or can't Reach IT, don't remember wether it was at the bottom od somewhere else), setup button and anything bellow the print button. Well, bellow that "save as pdf" button precisely, although i can't really swe said button.

Pictures show menu opened and how far i can go down.

It's latest FF on Android 6

Hello,

I use the firefox browser on two computers and the sync of the bookmarks is enabled. On one of this computers dont work the sync of the bookmarks. I get no errormessage if I press "now sync", but I dont get the bookmarks. Could you help?

BR Stephan

Hello,

I really love firefox, though, sometimes its rendering webpages is faulty.

Example: [https://gramfile.com/|GramFile]

as you can seen in this page, there is a problem in the lists

https://imgur.com/a/y15XHTr

Chrome and Edge render the page just fine

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Update: My computer is barely usable anymore because of the Firefox issue. Having to wait for a minute or more for everything I do on the internet? I know it cannot be my computer itself because it is not even two years old yet. I may have to dump Firefox if I cannot get this fixed. I have Norton 360 and it is not malware or a virus. Firefox messed something up.

I'm running Windows 10, Firefox Release 126. I had the same issue with the previous version of Firefox. I was hoping 126, would fix the Chase Bank issue.. But it did not I read several articles from FF users, I checked my User Agent Settings, they are correct. Called Chase, they said use Chrome as Firefox does not have the 'needed code' to work with Firefox. Been using Firefox with Chase for at least 5 years.

Please help, Thank you

Thunderbird keeps suggesting to use the Filelink feature for sending large files. And I am quite on board with that idea. However, the only way I can officially share large files with the industry partner is a Kiteworks platform, that is configured to only allow SFTP and the webclient.

When clicking on "Find more providers", the only provider that isn't specific to a business like Dropbox is Webdav.

Is there any way to use an SFTP server for Filelink?

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Using Firefox View, I am unable to view my tabs from other devices after setting up Sync. It is saying Check your internet connection. If you’re using a firewall or proxy, check that Firefox has permission to access the web. as if I don't have a correctly configured connection. However I indeed do and am able to browse the web without any issues. I should mention that I'm running the latest stable flatpak and I'm wondering if this could be related but I have no idea how to manipulate the flatpak to make this work.

I can control the number of rows. I can control whether to accept sponsored shortcuts. (I have chosen *not to.) I can control whether I want 1 or more rows to reflect recent activity. (I have chosen *not to.)

Yet until I pin my own preference to *every shortcut, it seems I cannot stop FF from putting "suggestions" in the empty slots, based on nothing but a single web visit.

This is annoying.

Moreover, if I visit several different pages connected to the same site, FF will put them all into shortcuts, with the same icons.

This is possibly even more annoying.

I am coming from Brave. They don't do things like that, although there is obviously a reason I'm giving FF a look.

But I would recommend, heartily, a home page shortcut box in settings that one could click (and actually *mean* something), like: "Don't ever suggest or fill in any shortcuts for any reason. I will handle it, and I don't like correcting your mistaken ideas."

Why is the update for the browser on iOS not automatically update itself by simply closing and opening again?

/edit: moved thred from Firefox for iOS (iPhone/iPad) to 9desktop) Firefox section as you have macOS.

Hi there. I wiped my C Drive and reinstalled windows 11 on my PC. Completely from scratch.

The first few thing I did is download firefox. I believe in the first boot of firefox, I can download things fine, I installed Ublock Origin add-on and a few installers for the app that I need to use. I can't recall when, but after a few reboot, I noticed that Firefox can't download anything, every download link I click on, the download fail instantly, I can't install add-ons as well.

I tried reinstall firefox, changing download folder target, nothing helped.

Can you take a look please? Thank you!